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MoneyKey

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7.3

Overall Score

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Jenna Aransas Pass, TX

Never let me down, excellent customer service. Just wish interest rates were not so high. Other than that a great place to get a loan,

3 years ago

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Reply from MoneyKey

Thanks, Jenna! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Sep. 2nd, 2021

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Katrina Saint Louis, MO

Because they have excellent customer service and they respond to you immediately for applying for a loan

3 years ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Katrina

Sep. 2nd, 2021

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Melissa Hughes Kyle, TX

When I had to change the date of my payment because I gave wrong date they were very helpfull and timely.

3 years ago

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Reply from MoneyKey

Hey Melissa, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

Sep. 2nd, 2021

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Ora Breaux Houston, TX

The repayment is quite expensive and the amount that is required to be paid monthly is too much. MoneyKey should consider lowering their interest rate.

3 years ago

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Reply from MoneyKey

Hi Ora, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing MoneyKey!

Jul. 1st, 2021

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Letha A Adams Desoto, TX

Because whenever I put in an application there is never an hassle and the customer service is excellent

3 years ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Letha!

Jul. 1st, 2021

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Erica E Polo Euless, TX

They're fast & efficient getting the funds to you, but the interest rate is ridiculously high! I prefer other companies for this reason & only use Money Key as a LAST resort!

3 years ago

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Reply from MoneyKey

Hi Erica, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing us!

Jul. 1st, 2021

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Linda Lee Grandview, TX

They are always there for me also they are a great loan agency. I would recommend them to a friend

3 years ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Linda!

Jun. 24th, 2021

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Steven Atencio Anthony, NM

Easy to work with and hassel free.... Money is avaliable right away. And their payments are low and affordable

3 years ago

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Reply from MoneyKey

We appreciate the great review, Steven! Thank you for choosing MoneyKey.

Jun. 11th, 2021

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Willie hardamon Hattiesburg, MS

They're there when you need them very friendly and professional good people to do business with Thanks Moneykey

3 years ago

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Reply from MoneyKey

Thanks, Willie! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jun. 11th, 2021

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Sherry S. Lewis El Paso, TX

I admit I've done a few personal loans and I found Money Key to have reasonable rates and nice people.

3 years ago

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Reply from MoneyKey

We appreciate the great review, Sherry! Thank you for choosing MoneyKey.

Jun. 4th, 2021

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Gina Hegseth Jackson, CA

Very professional fast friendly service. I would recommend them highly to anyone looking for a payday loan

3 years ago

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Reply from MoneyKey

Hey Gina, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

Jun. 4th, 2021

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Marilyn Fite Whitehouse, TX

They are easy to work with and helpful. They are timely with their responses and I have never had any issues in getting the deposit on time.

3 years ago

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Reply from MoneyKey

Thanks, Marilyn. We are pleased to know that you are satisfied with the service you received from our Customer Care team.

May. 25th, 2021

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Robin Lee Cates Houston, TX

They have good customer service. It was an easy process to complete. It leaves options open for paying back.

3 years ago

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Reply from MoneyKey

We appreciate the great review, Robin! Thank you for choosing MoneyKey

May. 18th, 2021

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star star star star star

Tenisha Tillman Milwaukee, WI

They have me paying a low bi-weekly rate that I can afford. Other lenders were very high for the amount I needed.

3 years ago

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Reply from MoneyKey

Thanks for the awesome review, Tenisha! We're here to help when you need us.

May. 17th, 2021

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Marrita Williams Naples, TX

Friendly customer service, loans are prepared fast and deposit in your account fast; even within a day’s time.

3 years ago

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Reply from MoneyKey

Thanks, Marrita! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

May. 17th, 2021

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Vickie Bood Dallas, TX

Rates could be lower. Your customers are in need of your help. We need lower rates to help us get thru the issue we are going through.

3 years ago

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Reply from MoneyKey

Thanks for the awesome review, Vickie! We're here to help when you need us.

May. 17th, 2021

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Frances Mallard Gulfport, MS

I called several times with questions and they were super understanding and nice and helpful.

2 years ago

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Reply from MoneyKey

Hey Frances, we're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance.

Mar. 4th, 2022

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Carol Austin, TX

Their customer service is exceptional. They are always help and respond quickly.

2 years ago

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Reply from MoneyKey

Thanks for the awesome review, Carol! We're here to help when you need us.

Mar. 4th, 2022

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Juliet Garcia San Antonio, TX

The customer service is great and helpful in solving a question you have about your account.

2 years ago

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Reply from MoneyKey

We appreciate the great review, Juliet! Thank you for choosing MoneyKey.

Feb. 3rd, 2022

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Meika Durham Boise, ID

I have never had a problem with them they are never pushing always a pleasure to speak with

2 years ago

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Reply from MoneyKey

Hey Meika, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

Feb. 3rd, 2022

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Tammy Hall Ocean Springs, MS

It's a very easy process to fill out. Also, customer representative are very helpful and nice.

2 years ago

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Reply from MoneyKey

Hey Tammy, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

Feb. 3rd, 2022

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Benita Mckee Maryville, TN

Very easy to work with and the terms of the loans loan work for me when I need it too

2 years ago

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Reply from MoneyKey

Thanks for the awesome review, Benita! We're here to help when you need us.

Jan. 4th, 2022

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Barbara Ham Riverside, MO

When applying MoneyKey online application made it very easy to apply and received answer quickly.

2 years ago

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Reply from MoneyKey

Hey Barbara, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

Jan. 4th, 2022

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David E Zebert Pearl, MS

An unresolved issue with communication. Customer service was gracious and professional but a glitch caused delay.

2 years ago

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Reply from MoneyKey

Thanks, David. We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jan. 4th, 2022

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Maria Pedraza-Cervantes Dallas, TX

Very easy and helpful, always are able to help assist in any problems when needed to be fixed.

2 years ago

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Reply from MoneyKey

Thanks for the awesome review, Maria! We're here to help when you need us.

Jan. 4th, 2022

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Elaine Padilla Espanola, NM

They are a very fair company and have alway given me the opportunity to borrow the money I need

2 years ago

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Reply from MoneyKey

Thanks for the awesome review, Elaine! We're here to help when you need us.

Dec. 2nd, 2021

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Carolyn J. Wilkerson Tyler, TX

Very professional about everything. Before you hang up, make sure you are satisfied.

2 years ago

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Reply from MoneyKey

Thanks for the awesome review, Carolyn! We're here to help when you need us.

Dec. 2nd, 2021

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Rachel Diane Doucet Orange, TX

they are too expensive the note is really hard to pay and the interest is super high. I pay on time everytime and you think those valued customers would get a deal but we dont.

3 years ago

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Reply from MoneyKey

We appreciate your feedback, Rachel. We aim to be as transparent as possible when it comes to the total cost of credit. As you move through your credit journey, your account may become eligible for reduced charges and/or increased loan amounts based on good payment history over time. You will receive notices, as applicable, regarding your individual circumstances and eligibility. We’d love to hear from you at feedback@moneykey.com about how we can improve!

Dec. 2nd, 2021

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Maria Decena Dallas, TX

Always here when I need extra cash . Always helpful if I have any questions about my loan.

3 years ago

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Reply from MoneyKey

Thanks for the awesome review, Maria! We're here to help when you need us.

Nov. 21st, 2021

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Melody Edwards Abilene, TX

They are very professional, helpful, and very affordable it is an outstanding company

3 years ago

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Reply from MoneyKey

We appreciate the great review, Melody! Thank you for choosing MoneyKey.

Nov. 5th, 2021

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star star star star star

Juanita Ortiz McAllen, TX

Your personal is always so helpful to help me with my loan I cause I get nervous t

3 years ago

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Reply from MoneyKey

We appreciate the great review, Juanita! Thank you for choosing MoneyKey.

Oct. 28th, 2021

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Dennis Gonzalez Hillsboro, MO

Fast loan approval and deposits and they will up your loan amount generously after payoff

3 years ago

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Reply from MoneyKey

Thanks for the awesome review, Dennis! We're here to help when you need us.

Oct. 22nd, 2021

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Martha Garcia El Paso, TX

They are there when you need fast cash directly into your bank account, no worries

3 years ago

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Reply from MoneyKey

Thanks for the awesome review, Martha! We're here to help when you need us.

Oct. 22nd, 2021

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Brenda Davis Dallas, TX

I never have any problems and the representatives are very knowledgeable and nice.

3 years ago

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Reply from MoneyKey

Hey Brenda, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

Oct. 22nd, 2021

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Robin Las Cruces, NM

Unable to see monthly payment schedule in advance of proceeding with a loan anount choice. First payment is now nearly or completely all interedt@

3 years ago

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Reply from MoneyKey

Hi Robin, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. In order to address your concerns, we need further information regarding your account. To protect your privacy, please send an email to feedback@moneykey.com. Thank you

Oct. 22nd, 2021

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Yvonne Mark Navajo, NM

Very helpful. Excellent payment plan on personal loans, very affordable payments.

3 years ago

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Reply from MoneyKey

Thanks, Yvonne! We are pleased to know that you are satisfied with the service you received.

Sep. 30th, 2021

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Wilson Perdue Pocatello, ID

And make it easy to get a loan but it takes forever to pay back because of the interest rates are high

3 years ago

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Reply from MoneyKey

Hi Wilson, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com.

Sep. 2nd, 2021

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Guy Mccarter Salt Lake City, UT

You go online and ask for a loan and it's simple and by next day you got the money.

3 years ago

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Reply from MoneyKey

Quick and simple! Thank you for choosing, MoneyKey, Guy!

Sep. 2nd, 2021

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Machell Wheaton Dallas, TX

Payments plans due date are great needed money for tires during the winter blast

3 years ago

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Reply from MoneyKey

We appreciate the great review, Machell! Thank you for choosing MoneyKey.

Jul. 26th, 2021

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Edrik Williamson San Antonio, TX

Very Fast and friendly service! Representatives amazingly helpful to answer all questions!

3 years ago

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Reply from MoneyKey

Thanks, Edrik! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jul. 26th, 2021

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Ashley Lyn Parker Meridian, ID

Super fast and easy! Thank you! Money was deposited within hours and no stress transaction!

3 years ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Ashley!

Jul. 1st, 2021

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John H Breckenridge Green Bay, WI

Very friendly and knowledgeable easy to talk to and easy to get money into account

3 years ago

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Reply from MoneyKey

Thanks for the awesome review, John! We're here to help when you need us.

Jul. 1st, 2021

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Melissa Bell Quitman, MS

Easy to borrow money good customer service you can have your money the next day

3 years ago

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Reply from MoneyKey

Hey Melissa, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

Jun. 24th, 2021

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Lonnie Reece San Antonio, TX

Their interest rate is a little high and their payment plan is short just like the rest of the online lenders.

3 years ago

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Reply from MoneyKey

Thanks for the awesome review, Lonnie! We're here to help when you need us.

Jun. 17th, 2021

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star star star star star

Kelsey Lees Summit, MO

Great service ! They offer great prices and speedy deposits very helpful if you're in a tight spot

3 years ago

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Reply from MoneyKey

Thanks, Kelsey! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jun. 4th, 2021

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Clayton Luster Dallas, TX

I like them but they should give there regular customers a little savings when they keep coming back.

3 years ago

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Reply from MoneyKey

Hey Clayton, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

May. 25th, 2021

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Samantha Wetzel Okauchee, WI

They'e a good company to work with, just wish the interest rates weren't so high

3 years ago

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Reply from MoneyKey

We appreciate the great review, Samantha! Thank you for choosing MoneyKey.

May. 25th, 2021

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Melissa pedroncelli Las Cruces, NM

Super friendly people when I would have to call super flexible if I needed to change a payment date

3 years ago

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Reply from MoneyKey

Hey Melissa, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

May. 18th, 2021

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Rebecca Ann Richburg Tuscola, TX

They are and have been very nice to me and very professional in my dealings with them.

3 years ago

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Reply from MoneyKey

Thanks, Rebecca! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

May. 4th, 2021

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Jesse Belmon Houston, TX

Fast approval next day deposit and customer service available at any time

2 years ago

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Reply from MoneyKey

Thanks for the awesome review, Jesse! We're here to help when you need us.

Mar. 10th, 2022