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MoneyKey

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7.3

Overall Score

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Robbie San Diego, CA

Great customer service along with good rates.

3 years ago

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Reply from MoneyKey

We appreciate the great review, Robbie! Thank you for choosing MoneyKey.

May. 18th, 2021

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Bryan London Glendora, CA

Because they are great people and are always there to help.

3 years ago

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Reply from MoneyKey

Thanks for the awesome review, Bryan! We're here to help when you need us.

May. 18th, 2021

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RaeLynn Patterson Salt Lake City, UT

Ease of applying for loan received response at once

3 years ago

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Reply from MoneyKey

We're happy to hear you had a great experience. Thanks for the 5-star review, RaeLynn!

May. 18th, 2021

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Michelle J Carswell Stafford, TX

Because they helped me when pretty much no one else would

3 years ago

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Reply from MoneyKey

We appreciate the great review, Michelle! Thank you for choosing MoneyKey.

May. 18th, 2021

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Maria A. Ybarra Lopez Harlingen, TX

great service, fast results and dependable

3 years ago

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Reply from MoneyKey

We appreciate the great review, Maria! Thank you for choosing MoneyKey.

May. 17th, 2021

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Timmie Dehiya Continental Divide, NM

Excellent service , helpful and understanding

3 years ago

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Reply from MoneyKey

Hey Timmie, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

May. 17th, 2021

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Teresa Tecumseh, MO

Great customer service, very helpful... very knowledgeable

3 years ago

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Reply from MoneyKey

Thanks, Teresa, We are pleased to know that you are satisfied with the service you received from our Customer Care team.

May. 17th, 2021

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Sandra james Garland, TX

Because although the apr is high the payments are not

3 years ago

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Reply from MoneyKey

We appreciate the great review, Sandra! Thank you for choosing MoneyKey.

May. 17th, 2021

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Don Murrieta, CA

All done online, easy access, no credit checks

3 years ago

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Reply from MoneyKey

We appreciate the great review, Don! Thank you for choosing MoneyKey.

May. 17th, 2021

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Mark Burge Vidor, TX

Quick customer service with answers to every question.

3 years ago

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Reply from MoneyKey

Hey Mark, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

May. 17th, 2021

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Ann-Marie Carlson Superior, WI

Ease of navigation of site, and quick payments

3 years ago

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Reply from MoneyKey

We're happy to hear you had a great customer experience. Thanks for the 5-star review, Ann-Marie!

May. 17th, 2021

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Ted Albuquerque, NM

Courtesy, convenience, availability and affordable.

3 years ago

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Reply from MoneyKey

Hey Ted, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

May. 4th, 2021

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Michelle Gutierrez Houston, TX

Like the loan for when I need money but the interest rate is to high for people on disability when we get a monthly check

3 years ago Edited January 10, 2024

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Reply from MoneyKey

Hi Michelle, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing, MoneyKey.

Nov. 21st, 2021

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DJIDJI DANIEL Irving, TX

They are ok. At least they refunded me money that was overpaid

2 years ago

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Reply from MoneyKey

Hi Djidji, we’re sorry to hear about your experience. In order for us to protect your privacy and fully investigate your experience, please send an email to feedback@moneykey.com with your details.

Mar. 4th, 2022

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Debra Speener Milwaukee, WI

Very good and fast at what they do at getting your money

2 years ago

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Reply from MoneyKey

Thanks, Debra! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Mar. 4th, 2022

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Robert Laurel, MS

Help me in the beginning, now it's saying can't verify income.

2 years ago

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Reply from MoneyKey

Hi Robert, your feedback is valued. We’re interested in hearing from you and addressing your specific concerns. Please send an email to feedback@moneykey.com with your details so we may look into your experience and answer any questions that you might have. Thank you.

Feb. 24th, 2022

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William Johnson Gardner, KS

I haven't used the Loan? But, I never got confirmation directly so I just forgot it?

2 years ago

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Reply from MoneyKey

Hi William, we’re sorry to hear about your experience and would like the chance to properly assist you. To address your specific concerns, please give us a call at 1-866-255-1668 or email us at feedback@moneykey.com. Thank you.

Feb. 24th, 2022

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Ron Young Cheswold, DE

Quickness of processes and professionalism

2 years ago

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Reply from MoneyKey

Hey Ron, we appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance.

Feb. 18th, 2022

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william Gulfport, MS

very quick overnight service without delays

2 years ago

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Reply from MoneyKey

Thanks for the awesome review, William! We're here to help when you need us.

Jan. 4th, 2022

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Shawna Rosenthal Los Lunas, NM

Easy app and someone always answers the phone. Good terms

2 years ago

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Reply from MoneyKey

Hey Shawna. We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

Dec. 2nd, 2021

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Eloise K Jones Houston, TX

Exemplifies Great all around service and customer care.

3 years ago

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Reply from MoneyKey

Hey Eloise, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

Nov. 5th, 2021

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Christine Avila El Paso, TX

Good service and easy way to receive money

3 years ago

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Reply from MoneyKey

We appreciate the great review, Christine! Thank you for choosing MoneyKey.

Oct. 14th, 2021

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Lordell Church Rock, NM

Because they help but the interest is a tad too high

3 years ago

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Reply from MoneyKey

Hi Lordell, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing, Moneykey!

Jul. 26th, 2021

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theresa jordan Houston, TX

good customer service. Always helpful when needed

3 years ago

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Reply from MoneyKey

Hey Theresa, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

Jul. 1st, 2021

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Beverly McDonald Colleyville, TX

Very professional but their finance fees are pretty steep.

3 years ago

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Reply from MoneyKey

Hi Beverly, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing, MoneyKey.

Jun. 24th, 2021

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Princess Jones Lancaster, TX

They charge to much if I ask for $300 I have to pay back $500 and I didn't ask for that

2 years ago

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Reply from MoneyKey

Hi Princess, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through MoneyKey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

Feb. 24th, 2022

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Jovanny Racine, WI

I wouldnt Recommaned to nobody everyday you guys charge a 7 dollar a day instert fee.

2 years ago

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Reply from MoneyKey

Hi Jovanny, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through MoneyKey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

Feb. 24th, 2022

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Kimberley Edwards Houston, TX

Interest too high for the amount that I Borrowed Don't do it but I'm a single mom

2 years ago

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Reply from MoneyKey

Hi Kimberly, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through MoneyKey.com.

Feb. 18th, 2022

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Jennifer Maldonado Delavan, WI

Pay back is high I got 200$ and gotta pay back almost 600$

2 years ago

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Reply from MoneyKey

Hi Jennifer, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through moneykey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

Feb. 10th, 2022

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Lenny Desiderio Thoreau, NM

Me recent loan was very difficult and annoying

2 years ago

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Reply from MoneyKey

Hello and thanks for providing this feedback. We’re sorry to hear about your negative experience. In order for us to protect your privacy and fully investigate your experience, please send an email to feedback@moneykey.com with your details.

Jan. 4th, 2022

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Carol Mortag Converse, TX

Had to change email and wasn't notified in advance

2 years ago

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Reply from MoneyKey

Hi Carol, we’re sorry to hear about your experience and would like the chance to properly assist you. To address your specific concerns, please give us a call at 1-866-255-1668 or email us at feedback@moneykey.com. Thank you.

Jan. 4th, 2022

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Google Me

Interest rates way too high and not enough online options to make payments.

2 years ago

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Reply from MoneyKey

Hi there, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com.

Dec. 2nd, 2021

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Virginia Alpine, TX

Fees are horrible. Frequent customers should better aprs

2 years ago

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Reply from MoneyKey

We appreciate your feedback, Virginia. We aim to be as transparent as possible when it comes to the total cost of credit. As you move through your credit journey, your account may become eligible for reduced charges and/or increased loan amounts based on good payment history over time. You will receive notices, as applicable, regarding your individual circumstances and eligibility. We’d love to hear from you at feedback@moneykey.com about how we can improve!

Dec. 2nd, 2021

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Steve colson Nampa, ID

to complicated to apply and and it takes to long

3 years ago

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Reply from MoneyKey

Hi Steve, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com.

Oct. 7th, 2021

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Kisha Donnell Copperas Cove, TX

Finance fees are extremely high. Not easy to pay off

3 years ago

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Reply from MoneyKey

Hi Kisha, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing MoneyKey.

Jun. 17th, 2021

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t pentz Imperial, MO

Slow and customer service has no clue as to what they are doing

2 years ago

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Reply from MoneyKey

Hello and thanks for providing this feedback. We’re sorry to hear about your negative experience. In order for us to protect your privacy and fully investigate your experience, please send an email to feedback@moneykey.com with your details.

Feb. 10th, 2022

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ROLUNDA BAKER Houston, TX

communication and customer service is horriable

2 years ago

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Reply from MoneyKey

Hi Rolunda, we’re sorry to hear about your experience and would like the chance to properly assist you. To address your specific concerns, please give us a call at 1-866-255-1668 or email us at feedback@moneykey.com. Thank you.

Feb. 18th, 2022

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Jennifer M Gonzales Lubbock, TX

The interest is way too high for the amount I borrowed.

3 years ago

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Reply from MoneyKey

Hi Jennifer, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. If you have any further feedback please email feedback@moneykey.com. Thank you.

Jun. 11th, 2021