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LawDepot

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4.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 17th, 2024

LawDepot has served more than two million people, has helped individuals create over four million online legal forms and legal documents, and has saved its consumers over $1 billion in legal fees. Additionally, the company has an extensive library of business and personal documents that can be customized, downloaded, and printed in various legal services and practices.

The do-it-yourself legal forms process comes at a fraction of the cost of a traditional lawyer. LawDepot was founded in 2001 by Ken Sawyer and serves the United States, United Kingdom, Canada, and Australia.

Check Out LawDepot Reviews from Real Customers

Top Ranked Companies

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The Good

  • Services
  • Easy Online Legal Document Creation
  • Variety of Packages
  • Client Support
  • Education Resources
  • Money-Back Guarantee

Services

LawDepot offers online legal documents for business, personal, financial, estate planning, and real estate needs. This includes living wills, health care directives, lease agreements, eviction notices, promissory notes, confidentiality agreements, corporation operating agreements, prenuptial agreement forms, separation agreement, and more. LawDepot provides its users with step-by-step instructions when using its service to ensure accuracy.

Easy Online Legal Document Creation

A team of lawyers at LawDepot has developed an extensive library of online legal forms. To get started, you will first be asked what state you are in and then a series of questions where you will either answer the questions by filling in the blanks, clicking a bubble, or by checking a box. It takes your answers and puts them into the appropriate portions of the document where you can then open, save, print, share, or edit the document. This do-it-yourself legal forms process makes creating legal documents an easy task. 

Variety of Packages

LawDepot offers several different pricing options including yearly or monthly subscriptions, a pay per document option, and a seven-day free trial. An account is free to create.

  • The yearly pre-paid subscription costs $7.99 per month and includes unlimited document creation and printing.
  • The monthly subscription costs $33 per month and also includes unlimited document creation and printing. It can be canceled at any time.
  • The a la carte option can cost $10-$49 depending on the document type and amount of time you have access to the document.

Client Support

If you have questions or need assistance, you can contact LawDepot through email, the live online chat feature, the help center, or the 855-number. Phone support is available Monday through Friday, 8 am to 7 pm ET. The online help center offers answers to many frequently asked questions. These contact options are featured in the header of the site under the "Help" tab. 

Education Resources

Not everyone has the same understanding as a lawyer or attorney. If you are looking for more information about legal topics in general, LawDepot has a great blog that covers topics such as real estate, business, personal, family, and finance. LawDepot has taken the time to explain each document and the importance of it as well as who should be using these specific kinds of documents. If looking at FAQs is your preferred method for finding information then LawDepot will work for you. They offer detailed FAQ sections that will most likely answer all of your questions.

Money-Back Guarantee

LawDepot also offers a satisfaction guarantee. If a customer isn't satisfied with their document then they will be refunded within 50 days. In addition, LawDepot offers $10,000 to any customers that suffer damages from mistakes due to company errors on documents.

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The Bad

  • Monthly Price
  • Lack of Legal Information
  • Questions Regarding Accuracy

Monthly Price

If you prepay for a whole year of LawDepot's services it will end up costing you only $7.99 per month, one of the lowest prices in the industry. If you want to do the free trial and let the plan roll over then you will end up paying $33.00 per month. Some competitors offer lower prices for month-to-month or six-month subscriptions.  

Lack of Legal Information

LawDepot features a Law Library that includes FAQs and articles pertaining to some common legal processes, however, the information is brief and not detailed. It may not provide all the information you need if you have complicated questions or extensive legal needs. Furthermore, the company does not offer any legal advice or support. 

Questions Regarding Accuracy

As with many of the other online legal services, LawDepot does not mention whether their documents are fully reviewed by lawyers for up-to-date accuracy, nor does it explain how attorneys in their network are screened and approved. This means that it may be difficult to ensure that the documents you receive from LawDepot are accurate and high quality. However, LawDepot offers a $10,000 legal guarantee that will cover any damages received because of a mistake a document the customer obtained from LawDepot. 

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The Bottom Line

LawDepot is not a law firm. If you are comfortable reviewing and filing your own documents without the close guidance of a lawyer, LawDepot is an easy-to-use platform for obtaining and customizing those documents. If you have ongoing legal needs or expect to need several different documents, the unlimited access you gain by signing up for the monthly or annual packages will likely save you money. However, if you'd like to guarantee personal access to a quality attorney you may prefer to opt into websites that include personal legal advice as part of their service subscription.

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Star Rating

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3.6

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183 Reviews

Review Breakdown

5 grade

58%

4 grade

8%

3 grade

1%

2 grade

1%

1 grade

32%

Sentiment Criteria

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star star star star star

Simi Parihar

Sukhada was awesome. She identified the need and was able to help right away. even though there was a glitch she made it easy by saying she will take care of it and let me know...and she did fix it and had everything completed seamlessly. This is not typical nowadays as the standard of customer service has gone down at many business, especially when you call in. Great job. Thanks again!

9 months ago

star star star star star

Janet Gustine, CA

super easy to fill out, and I have been procrastinating writing a will, etc for too long because it's expensive and a I imagined a big hassle. Law Depot's software was very easy for me and I can't complain about free. Their policies were clear to me and I didn't expect to get all of the documents done in half of a day, but I did. I signed up for the freebie, wrote my will, trust and end of life stuff, cancelled the free promotion and got a confirmation already in less than 24 hours. I just saved probably $500+. I am very grateful after past experience with "free"trials" the majority of were just a tease and waste of time. I plan to sign up for a year paid subscription as soon as I can because of the many useful features that I will be needing. The price is very affordable and they deliver more than I expected and I am very pleased with the quality of the documents. I especially like the wide selection of legal matters offered and the learning tools. I found the live chat feature to be very efficient and quick. I have nothing at all to complain about with this company, rather I commended them for providing a useful and affordable service that even senior citizens, like me, on a "fixed income" can afford . I will review again after filing the documents , the real test, but I do not foresee a problem as they look compliant to me.

5 years ago

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Reply from LawDepot

Hello Janet,

We appreciate your feedback. We are glad you found our site easy, useful and affordable.

Regards,

Divine
Customer Support





Regards,
Divine
Customer Support

Jan. 28th, 2020

star star star star star

Boyce P. Banks Raleigh, NC

Within about four years , I had the occasions to call customer service to make changes to my will. The initial call went relative well. The lady as cordial and helpful. Two or threeeof subsequent calls did not go well. On one call there was a language barrier. Because of this I delayed calling again until recently. This time I spoke to Tina. Tina was excellent. She was cordial, polite, knowledgeable and professional. I am far from a computer wiz but Tina was extremely helpful and displayed a good sense of humor. Tina is an excellent asset to your organization. Please convey my appreciation to Tina for a job well done.

5 years ago

star star star star star

Mindy Clarke Tacoma, WA

This was a god send when I had to become POA for my father I was caring for. All the legal documents I need were available and I was able to use it for what I need at the time for the free trial. Later I used it again and paid a fee for a month access. I believe it costs much less to get the document here. They also walk you through the process and prefill your information. Excellent site if you are unable to get an attorney and are on a budget.

1 year ago

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Reply from LawDepot

Hello Mindy,

Thank you for your honest feedback. We appreciate you using LawDepot for all your legal document needs.

Regards,

Divine
Customer Support

Jun. 26th, 2023

star star star star star

WDH Atlanta, GA

Sue told me exactly what to do & it worked. I called many times previously. I was upset when I called Sue, she continued to to respectful. She respectfully & firmly told me If I would do as she instructed that it would solve the problems that I was having. I did as she instructed, worked perfectly. She earned 5 stars plus. She is very good at her job. Thank you for having her there to help me. Will aka Doug Hembree age 76

3 years ago Edited January 28, 2022

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Reply from LawDepot

Hello Doug,

We appreciate your feedback. We are glad Su was able to assist you with your concern and thank you for using LawDepot.

Regards,

Divine
Customer Support

Jan. 31st, 2022

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Leslie Scottsdale, AZ

I was able to get customer support speaking with a representative Monique H regarding the use of filling out forms using change answers or the editor feature for specific details and downloading the forms in the correct way per document. The navigation of the web site is user friendly after receiving a few tips from the customer support representative on the phone.

3 years ago

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Reply from LawDepot

Hello Leslie,

We appreciate your feedback. We are glad Monique was able to assist you with the website navigation.

Regards,

Divine
Customer Support

Aug. 10th, 2021

star star star star star

Douglas Garrett Pflugerville, TX

Monique H epitomizes what customer support and customer service is supposed to be. She was the most pleasant and understanding representative that I have had the pleasure of dealing with. If you have a customer service training program then she should be the trainer. Her support and understanding is highly appreciated. Thanks Monique. You deserve a 10 star rating.

3 years ago

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Reply from LawDepot

Hello Douglas,

Thank you for your feedback. We will certainly let Monique know.
We appreciate you visiting our site.

Regards,

Divine
Customer Support

Jun. 29th, 2021

star star star star star

Keziah Rock Toronto, ON

I had signed up for the free trial and been billed for the past 5 months,I didn't realize that I was being billed, even though they sent me an email saying I had full access, to my oversight I didnt notice that. They were gracious and refunded me all the charges. I had to press them for it but they did honor good business practice. Thank you law Depot for your kindness.

4 years ago Edited September 14, 2021

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Reply from LawDepot

Hello Keziah,

Our records show that you initially signed up for a 7 day Free Trial Subscription
As stated on the website twice, renews to a monthly fee of $40.95 after trial ends.
We also sent you an email confirming about the kind of subscription you had signed up for including the date and time to cancel by. The process of cancellation was also included in that email. The Terms of Use were clearly outlined prior to you submitting the order. All of these information were given to you so you have an informed decision about your purchase.

Since there has been no cancellation on file within the trial period and you let it pass through several months before cancelling the subscription, therefore the charges on your card.

Your subscription was only Cancelled on February 1, 2021 11:51 PM ET
You still have access until February 28, 2021 01:51 AM ET and will not be charged again for this subscription.

Regards,

Divine
Customer Support

Feb. 3rd, 2021

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JOHN M CAMPBELL ,

I needed to draw up a lease on a rental property I own. It is the first time I needed such a document. I checked a couple of sites, which charged yearly fees or seemed to be higher priced and I just happened to land on LawDepot. The service was inexpensive and the template for a lease was simple to fill out. LawDepot added all the legalese required for Texas lease and made it simple to edit. Highly recommended.

4 years ago

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Reply from LawDepot

Hello John,

We appreciate your feedback. Thank you for using our site for your Lease Agreement.

Regards,

Divine
Customer Support

Feb. 3rd, 2021

star star star star star

Richard Moore Ormond Beach, FL

I was experiencing problems with printing my completed forms, so I contacted customer service and worked with a very pleasant and thoroughly knowledgeable lady named Lauren F. Ms F went above and beyond with her kind assistance, and I am MOST appreciative of her more than capable actions. Please thank her for me, this is the kind of employee that should be voted employee of the month! Thanks and Best Regards, Rich Moore NB: I will be pleased to tell my friends and associates of the high quality assistance that your clients receive.

4 years ago

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Reply from LawDepot

Hello Rich,

Thank you for your feedback. We are glad to know Lauren was able to assist you with the site.

Regards,

Divine
Customer Support

Aug. 27th, 2020

star star star star star

Natasha Tunui Auckland, AUK

Used this service for a contract for a one off job to protect us as well as the client, was everything I could hope for and more! Didn’t take long to put the details in and it came out professional and easy to read. If I do plan to open up a business, I will definitely be subscribing to have all my contracts made from here. LawDepot offered great support when I had some trouble downloading the doc and gave online chat support as well as timely emails.

4 years ago

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Reply from LawDepot

Hello Natasha,

We appreciate your feedback. Thank you for using LawDepot for all your legal document needs.


Regards,

Divine
Customer Support

Jun. 11th, 2020

star star star star star

Alan Gleeson

I telephoned with a problem and spoke to Janet. I am in a manager in a customer based environment in Sheffield England and must say I was very impressed with Janet’s telephone manner and professionalism . Janet was very patient and made me feel at ease and very comfortable in her hands. Janet dealt quickly and efficiently with my problem and now I will most certainly be recommending your company to others. Thank you Janet!

6 years ago

star star star star star

Linda Lafrance Sacramento, CA

The ratings on this company should 5 star. I have never been more please with the needed FREE documents that I have required from Law Depot. Just because you have to give them your CC doesn't mean there a scam. You are free to use ther service but must cancel within a time limit. How easy is that. I love them.... It took me 30mins to create POA Printed it. Cancel my use. Got an email that confirmed it was free. I love them😊

6 years ago

star star star star star

LaCourtneya Douglasville, GA

I used Law depot to write an affidavit, it was easy to use & the instructions was helpful. When it said it was free & then asked for my credit card info, I was like wait, but I did it anyway. It was totally worth it & they let you cancel. When I was charged, I called I was greeted by a representative named Linda, I was not on the phone for more than 3 minutes & she reversed the charge. I have not had customer service like that in a very long time. I recommend Law Depot & I will use the again. Thank you Linda for your kindness & understanding.

6 years ago

star star star star star

frank black

I had the pleasure of being attended to by Divine R. who was really attentive, she guided and helped me through the entire process of finding out of date documents and the protocol for finding everything I needed to work with these documents. Divine is very patient, which as I am 80 years old, I really needed. She deserves the highest marks available. Thank you, Frank Black

7 years ago

star star star star star

Charles Blaskoski

I recently used this service for lease agreements for my tenants. The process was so easy from my mobile phone that I had to come here and leave a review. I could have cancelled within 7 days and it would have all been free, however I was so impressed with how easy and thorough it was that I decided to keep it. Just for the ease of use if you have rental units this is a great tool where you can create lease agreements on the fly and send from your mobile phone. Great product, great design and ease of use.

8 years ago

star star star star star

Mary Arnold Centreville, MS

Monique was helpful and patient in guiding me (a non-teckie person) to the right site to do what I needed. Anticipated a problem printing my POA and she voluntered to email it to me so I could be sure and get it printed. Great service!

3 years ago

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Reply from LawDepot

Hello Mary,

Thank you for the feedback. We will certainly let Monique know.
We appreciate you using our site. We are constantly updating our list of forms so visit us in the future for all your legal document needs.

Regards,

Divine
Customer Support

Jun. 14th, 2021

star star star star star

RONALD WHITE Gilbert, AZ

Monique H was very professional and thorough in answering our questions and emailed me the instructions promptly. I greatly appreciate her assistance and LawDepot.com for having a file full of documents that were made easy to fill out properly with timesaving directions on each page.

3 years ago

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Reply from LawDepot

Hello Ronald,

Thank you for the feedback. We are happy to know Monique was able to assist you with your concern. We appreciate you using our site for all your legal document needs.

Regards,

Divine
Customer Support

May. 31st, 2021

star star star star star

Duane Figurski Algonquin, IL

I was having a little difficulty editing and save document as Pages but I had conversations with Monique and Lauren and they were a lot of help. I am quite pleased with Customer Service. I would recommend this to my friends and relative

4 years ago

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Reply from LawDepot

Hello Duane,

Thank you for your feedback. We are happy to know Customer Service was able to assist you with your concern.

Regards,

Divine
Customer Support

Dec. 21st, 2020

star star star star star

Patricia Nelson Woodstock, GA

Since I am 80 years old and did not grow up with computers, I was struggling with the process, thankfully Monique H came to my rescue and walked me through everything. She was wonderful, so patient with me and I really did appreciate her help. Thank you so very much Monique!!!

4 years ago

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Reply from LawDepot

Hello Patricia,

Thank you for your feedback. We are glad to know Monique was able to assist you with navigating our site.

Regards,

Divine
Customer Support

Jul. 1st, 2020

star star star star star

ORVIS BITTINGER ,

I came across LawDepot accidently and glad that I did. Completing the form was quite easy but I made a mistake at the end and had to call your customer service and I talked to Monique. She was very pleasant to converse, professional and helped me with my problem. With the help of Monique my problem was solved quite quickly.

4 years ago

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Reply from LawDepot

Hello Orvis,

We appreciate your feedback. We are happy to know Monique was able to assist you with your concern.

Regards,

Divine
Customer Support

May. 25th, 2020

star star star star star

mary ishmon St Louis, MO

Monique was very helpful, patient, I must say I have never had anyone from any company that was as knowledgeable as she was . If everyone was like her this world would be a much better place. I would recommend law depot to any one if they were all like her

5 years ago

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Reply from LawDepot

Hello Mary,

We appreciate your feedback. We are glad Monique was able to assist you with your concern.

Regards,

Divine
Customer Support

Jan. 28th, 2020

star star star star star

Ray Albuquerque, NM

easy to follow clear instructions. document met all of my expectations and needs. called customer service and talked to Monique H, she immediately knew the answer to my question and emailed me instructions on how to accomplish my task. Excellent customer service.

5 years ago

star star star star star

Christian Leonard Cyr

Exceeded all my expectations in incorporation of my business. Allison was very helpful in all matters. Their subscription is well worth the time you you will save typing up documents day in and day out for your business.(Incorporation only took three days)

5 years ago

star star star star star

Jeff Kent

I was in a rush and accidentally subscribed a new account under one of my emails when I already had a Law Depot subscription active. My rep Sukhada was fast and super responsive. Could not be happier with the product and the level of customer service.

5 years ago

star star star star star

Amy Pennington Golden, CO

A gentlemen was a big help to me one evening when I first got started. Then, as I got into it, Tina was a big help to me several times. I have a Microsoft 10 computer and learning it while doing the documents was a challenge for a 91 year old. I do appreciate the help. Thanks.

5 years ago

star star star star star

Corlie Jackson Galveston, TX

My experience with Monique was wonderful. She was friendly, understanding, competent and efficient. Made waiting for a human being worth the wait and technology not so frustrating. Her service has definitely made me reconsider keeping my subscription after the free trial.

5 years ago

star star star star star

john collington

This was my first time using Law Depot. It was easy to navigate and edit the excellent template. All in all the process took me 2 hours to complete and produce a well written, comprehensive and most importantly - just right - GSA.

6 years ago

star star star star star

Linda San Diego, CA

I was able to find the form I needed. I had forgotten that I had a previous account with LawDepot yet I was allowed to take advantage of the complimentary 7 day use of forms on the site. Monique was efficient, quick and most helpful! Thank you all.

6 years ago

star star star star star

Empress Boston, MA

The LIVE CHAT FEATURE IS GREAT! HOWEVER DURING THE FREE TRIAL PERIOD, documents PREVIEW NICELY, but when they are DOWNLOADED, there's a HUGE DRAFT WATERMARK ALL THE WAY THROUGH. For what? Please fix this. One should not have to go to customer service to send it CLEANLY.

6 years ago

star star star star star

Mark Schmidt Tustin, CA

Law Review was just what I needed to draft a purchase agreement as there online form is simple to fill in, edit and download. Divine was very helpful with what I needed to be able to download the agreement. Thank you Divine! Mark Schmidt

7 years ago

star star star star star

Cindy Novelle Tampa, FL

The customer service rep's at this company are first rate. Please know I am very impressed with the professional and personal manner I have been treated by both Monique and Janet at this company. I will sing this companies praises!!

7 years ago

star star star star star

A SAV Toronto, ON

Monique H at Law Depot.ca is an amazing customer service rep. I love the service offered, it is priceless in terms on convenience and time savings. I highly recommend this company and trust them.

4 years ago

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Reply from LawDepot

Hello A SAV,

Thank you for the review. We are glad Monique was able to assist you with your concern.

Regards,

Divine
Customer Support

Aug. 5th, 2020

star star star star star

Christina Ranson ,

Thank you so much for your understanding and professional service would definitely recommend to everyone and people who are in my unfortunate circumstances in this very SAD time in this Great Country

4 years ago

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Reply from LawDepot

Hello Christina,

Thank you for your review. We appreciate you visiting our site.


Regards,

Divine
Customer Support

Jun. 23rd, 2020

star star star star star

Tucson Wisewoman Tucson, AZ

Tina Helped me so much at my most trying time. She was patient and kind with me as I was trying to keep up with her. I couldn't expect more from any other Customer service advocate. Very Happy thank you.

5 years ago

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Reply from LawDepot

Hello Tucson,

Thank you for your feedback. We are glad Tina was able to assist you with your concern.

Regards,

Divine
Customer Support

Jan. 28th, 2020

star star star star star

Sandra Trumann, AR

I had some questions after I created my Last Will and Testament today. Tina was very kind and exceptionally patient and helpful. I came away with an appreciation for your company and for the quality of service you provide.

5 years ago

star star star star star

Edith S Michael Asheville, NC

As person helping older sister with rentals it is very nice to have assistance from Professional . We do not need monthly service but if we ever do it will certainly be with you.

6 years ago

star star star star star

Gary Merin Pacific Grove, CA

I spoke with Monique H she was awesome, I could tell she knew what she was talking about. Answered all my questions. She has a great phone voice, I am a senior felt very comfortable with her.

6 years ago

star star star star star

Robert Hansen Tidewater, OR

I had a problem getting my doc. to print. I had a GREAT experience with the woman that helped me, she was so patient & stayed on the line until it printed. Thank you :)

5 years ago

star star star star star

Karen Whigham, GA

Monique was very helpful. She made sure I had a clear understanding on how to retrieve the documents that I needed. I sincerely thank Monique for doing an outstanding job.

6 years ago

star star star star star

Jean Haywood ,

Lauren was very polite, attentive and helpful in taking care of my problem. Prompt follow-up with email assistance as promised.

4 years ago

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Reply from LawDepot

Hello Jean,

Thank you for your feedback. We are happy to know Lauren was able to assist you with your concern.

Regards,

Divine
Customer Support

Sep. 15th, 2020

star star star star star

MAUREEN PONCELET DELSOLE Thorofare, NJ

SUPERB AND MAGNIFICENT! VERY HELPFUL! VERY PROFESSIONAL AND RETURNS CALLS QUICKLY, AND ALWAYS TRY TO GET THE CORRECT AND RIGHT ANSWERS! MPD

4 years ago

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Reply from LawDepot

Hello Maureen,

We appreciate your feedback. We are glad we were able to assist you with your LawDepot inquiries.

Regards,

Divine
Customer Support

Jul. 14th, 2020

star star star star star

Tiffany Suber Fairfax, VA

Monique was very helpful and prompt. The documents you provide, were what was needed for me to conduct business, and it was free. Thanks

4 years ago

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Reply from LawDepot

Hello Tiffany,

Thank you for your review. We are glad Monique was able to assist you with your concern.

Regards,

Divine
Customer Support

Jun. 26th, 2020

star star star star star

Christine Allen Lexington, SC

Monique with Law Depot provided excellent customer service today. I give her 5 stars for her prompt and courteous service. Great Work!!

5 years ago

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Reply from LawDepot

Hello Christine,

We appreciate your feedback. We are glad Monique was able to provide you great customer service.


Regards,

Divine
Customer Support

Mar. 4th, 2020

star star star star star

scott Bogatz Broomfield, CO

Lauren was a great communicator, highly professional, and kind. She made it easy to work with your company. I will recommend Lawdepot to everyone!

5 years ago

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Reply from LawDepot

Hello Scott,

We appreciate your feedback. We are glad Lauren was able to assist you with your concern.

Regards,

Divine
Customer Support

Jan. 28th, 2020

star star star star star

Joe St Louis, MO

Great forms, even better customer service. Take a look at their form/contract catalog! Cynthia provided me excellent support. Thanks LAWDEPOT.COM!

5 years ago

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Reply from LawDepot

Hello Joe,

We appreciate your feedback. Thank you for visiting our site.

We are constantly updating our document options, so please visit us again in the future for your document needs.


Regards,

Divine
Customer Support

Jan. 28th, 2020

star star star star star

Eleanor Encinitas, CA

Monique you were most helpful. Kind and so patient and delightful to talk to. You helped me so much. Thank you for being there.

5 years ago

star star star star star

Catherine McLean

Janet was very helpful in assisting me to print off a copy of a lease . She emailed me a copy so I could print off from another device .

5 years ago

star star star star star

Deborah MENAQUALE Bear, DE

It was very helpful. I spoke with Monique and she was so nice and caring. I can not say enough about how easy this made things. Thank You

6 years ago

star star star star star

SHUDH Hauppauge, NY

Used it for 2 months. Excellent website. MOST IMPORTANTLY IT TAKES A SECOND TO CANCEL THE SERVICE WITH A CLICK OF A BUTTON UNLIKE OTHER SERVICES.

6 years ago