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LawDepot

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4.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 17th, 2024

LawDepot has served more than two million people, has helped individuals create over four million online legal forms and legal documents, and has saved its consumers over $1 billion in legal fees. Additionally, the company has an extensive library of business and personal documents that can be customized, downloaded, and printed in various legal services and practices.

The do-it-yourself legal forms process comes at a fraction of the cost of a traditional lawyer. LawDepot was founded in 2001 by Ken Sawyer and serves the United States, United Kingdom, Canada, and Australia.

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The Good

  • Services
  • Easy Online Legal Document Creation
  • Variety of Packages
  • Client Support
  • Education Resources
  • Money-Back Guarantee

Services

LawDepot offers online legal documents for business, personal, financial, estate planning, and real estate needs. This includes living wills, health care directives, lease agreements, eviction notices, promissory notes, confidentiality agreements, corporation operating agreements, prenuptial agreement forms, separation agreement, and more. LawDepot provides its users with step-by-step instructions when using its service to ensure accuracy.

Easy Online Legal Document Creation

A team of lawyers at LawDepot has developed an extensive library of online legal forms. To get started, you will first be asked what state you are in and then a series of questions where you will either answer the questions by filling in the blanks, clicking a bubble, or by checking a box. It takes your answers and puts them into the appropriate portions of the document where you can then open, save, print, share, or edit the document. This do-it-yourself legal forms process makes creating legal documents an easy task. 

Variety of Packages

LawDepot offers several different pricing options including yearly or monthly subscriptions, a pay per document option, and a seven-day free trial. An account is free to create.

  • The yearly pre-paid subscription costs $7.99 per month and includes unlimited document creation and printing.
  • The monthly subscription costs $33 per month and also includes unlimited document creation and printing. It can be canceled at any time.
  • The a la carte option can cost $10-$49 depending on the document type and amount of time you have access to the document.

Client Support

If you have questions or need assistance, you can contact LawDepot through email, the live online chat feature, the help center, or the 855-number. Phone support is available Monday through Friday, 8 am to 7 pm ET. The online help center offers answers to many frequently asked questions. These contact options are featured in the header of the site under the "Help" tab. 

Education Resources

Not everyone has the same understanding as a lawyer or attorney. If you are looking for more information about legal topics in general, LawDepot has a great blog that covers topics such as real estate, business, personal, family, and finance. LawDepot has taken the time to explain each document and the importance of it as well as who should be using these specific kinds of documents. If looking at FAQs is your preferred method for finding information then LawDepot will work for you. They offer detailed FAQ sections that will most likely answer all of your questions.

Money-Back Guarantee

LawDepot also offers a satisfaction guarantee. If a customer isn't satisfied with their document then they will be refunded within 50 days. In addition, LawDepot offers $10,000 to any customers that suffer damages from mistakes due to company errors on documents.

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The Bad

  • Monthly Price
  • Lack of Legal Information
  • Questions Regarding Accuracy

Monthly Price

If you prepay for a whole year of LawDepot's services it will end up costing you only $7.99 per month, one of the lowest prices in the industry. If you want to do the free trial and let the plan roll over then you will end up paying $33.00 per month. Some competitors offer lower prices for month-to-month or six-month subscriptions.  

Lack of Legal Information

LawDepot features a Law Library that includes FAQs and articles pertaining to some common legal processes, however, the information is brief and not detailed. It may not provide all the information you need if you have complicated questions or extensive legal needs. Furthermore, the company does not offer any legal advice or support. 

Questions Regarding Accuracy

As with many of the other online legal services, LawDepot does not mention whether their documents are fully reviewed by lawyers for up-to-date accuracy, nor does it explain how attorneys in their network are screened and approved. This means that it may be difficult to ensure that the documents you receive from LawDepot are accurate and high quality. However, LawDepot offers a $10,000 legal guarantee that will cover any damages received because of a mistake a document the customer obtained from LawDepot. 

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The Bottom Line

LawDepot is not a law firm. If you are comfortable reviewing and filing your own documents without the close guidance of a lawyer, LawDepot is an easy-to-use platform for obtaining and customizing those documents. If you have ongoing legal needs or expect to need several different documents, the unlimited access you gain by signing up for the monthly or annual packages will likely save you money. However, if you'd like to guarantee personal access to a quality attorney you may prefer to opt into websites that include personal legal advice as part of their service subscription.

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Star Rating

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3.6

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183 Reviews

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58%

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8%

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1%

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1%

1 grade

32%

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McCullagh

Restricting users to the Country location where subscription is made is an outdated and flawed business model in a global economy. Extremely disappointed with this restriction of service. Payment is made by the person purchasing the service, the location of that person should be of no material interest. However, on a positive note, Agent support was good, speedy, accurate and to the point.

5 years ago

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Business St Louis, MO

Hello: I tried to use the document maker last week but was not able to get the right one. I am canceling the membership. Thank you!

3 years ago

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Reply from LawDepot

Hello,

Thank you for your feedback. I am sorry if the document did not work out for you. To cancel your subscription online, sign in to your account and cancel your subscription on your My Account page. You can also call us at 1-855-231-8424 Monday to Friday 8 am-7PM ET or use the Chat Support to cancel.

Regards,

Divine
Customer Support

Aug. 13th, 2021