Name: Synchrony Bank
Rating: 1.3

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Steve Las Vegas, NV

A truly horrific business which does not provide and help to their customers and has horrendous customer service practices. Consumer beware!

3 years ago

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Will Creamer Chicago, IL

The absolute worst financial company to exist. Makes paying a bill an impossible task and ruins your credit because of it.

3 years ago

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Janet Dykstra Wilmette, IL

Credit card service is terrible. No notification when card is cancelled due to inactivity. Poor customer service on the chat line.

3 years ago

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Stephen Nicholas Punta Gorda, FL

It is 2022 and there is not a website for their installment loans. You can't manage your installment account online in 2022? Incredible.

3 years ago

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joe

Worst Customer Service Ever!!!! 4 months and still going to resolve a disputed charge and being charged interest doing the promotional period.

4 years ago

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Mary DeLaBarre Colorado Springs, CO

Don't do business with this bank. They will close your accounts with no explanation. Poor poor customers service. Worst bank ever!!!

4 years ago

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Jau 6429 Albuquerque, NM

Synchrony bank representative took it upon herself to change my credit card mid trip leaving my family and I stranded do not trust this bank

4 years ago

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Kat & Jeremy Johnson

The sloppiest, most unprofessional bank I've ever dealt with. I closed every account that has been transferred to them.

1 year ago

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Jenny Moorhead

Never missed a payment and always set up with autopay... they canceled my cards anyway with no notice. Beware.

1 year ago

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minabluemerle St. Petersburg, FL

No buyer protection on purchases. Terrible customer service. Waste of time trying to get any help.

1 year ago

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Mark Schwartz Gaithersburg, MD

They have terrible customer service; long waiting time and lots of misinformatin. Good luck dealing with them.

2 years ago

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Jan Petrie Saddle River, NJ

Customer service is abominable!!! Had I known then what I know now I never would have done business with them

3 years ago

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Brittany Pelham, AL

Don’t get involved with them. They close accounts in good standing for no reason! Ruined my credit!

3 years ago

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Ilene to the left Hutcheson

They suck. They rip people off and no one working there has any brains whatsoever.

1 year ago

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brian jones Buford, GA

They are untrustworthy. Paid on time every month but still was charged exorbitant interest.

2 years ago

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Devon Braden Rock Hill, SC

Horrible service and even worst customer service never again will I finance anything through them

2 years ago

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Yen Tran Richardson, TX

Poor customer service. Extremely long wait time and manager and rep. are not helpful but rude.

2 years ago

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Marlene Fantano Ridgefield, CT

Customer representative HEATHER is a joke! I will never deal with this joke of a company again!

3 years ago

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Ingrid B Dallas, TX

This bank still lives in the 80's and is not updated whatsoever. Customer service sucks big time!

3 years ago

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Roy San Francisco, CA

Customer service line is useless they dont even know how to help their customer very poor service

4 years ago

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Deb Pleasant Grove, UT

Added activation fee before first bill, reported me overlimit, ruined credit rating.

4 years ago

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Elizabeth Yucaipa, CA

Issues with fraudulent activity of removal of funds without my permission and without my knowledge.

4 years ago

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Lifeadon Chicago, IL

I was called a racial slur and hung up on by a foreigner! And told I owe money they owe me.

5 years ago Edited September 14, 2021

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Betta Bell Brentwood, CA

I can barely give a one star! The customer service is by far the worst. Rude people to deal with.

6 years ago

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Mark M. Janesville, WI

Charge late fees AFTER you pay on time. Do not like this company.

2 years ago

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Larry Sharnak Boca Raton, FL

Horrible horrible service on their TJX card. Never have had such POOR service

3 years ago

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hilda leon Washington, DC

I pay more in interest fees than paying off my balance. Steal your money.

3 years ago

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Paul doll Cincinnati, OH

This bank is awful. Wait time for customer service is way to long.

4 years ago

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ebonyedd

Pd in 1/2 loan period, hit with FINALFEE

1 year ago

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Pursuit Dallas, TX

Poor customer service. Statement always wrong

1 year ago

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Ichsan Basarif

not very helpful, rude customer's service

1 year ago

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VMC PPGC Springdale, AR

Horrible experience with their ai customer support

1 year ago

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tkofsa San Antonio, TX

the web site is a nightmare phone system is worse

3 years ago

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Marisa Landsverk Appleton, WI

Awful, bad service and website is always down

3 years ago

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Nick Chotta Melbourne Beach, FL

Cash back on purchases and Sam's Club Plus bennefits

4 years ago Edited December 9, 2021

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James F Middletown, NJ

fraudulent fees and interest charges that they charged me.

4 years ago

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saif sadike ,

Very bad service they hang up on me 2 times

4 years ago