Name: GoBank
Rating: 1.3

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Gloria Mercedes, TX

Very handy, useful, cost effective alternative to having checking account.

6 years ago

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Jared Lima Brownsville, TN

The worst company EVER!!! THEY WILL LOCK YOUR CARD. BLOCK TRANSFER AND TRANSACTIONS. AND WILL DICTATE HOW YOU SPEND YOUR MONEY!!! CLOSING MY ACCOUNT ASAP!!

6 years ago

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DeAndrea Bradford Roseville, MI

The customer service is very unhelpful but the time you get off the phone with them your stressed out and right back in square one I wish uber use a different company

7 years ago

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Tom New Orleans, LA

GO bank works great as the link to Uber payments but using it as a regular bank, its horrible. They actually took 10 days to cash a check, in 2018 ...

7 years ago

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John Wheaton Bradenton, FL

My account was Frozen without my permission now I cannot access my funds and have no money to live off of and have to wait up to two weeks for a new card

7 years ago

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Tim Free

Gobank closed my account which I had already set up for direct deposit on another job. There was no forewarning in this and I cannot get a live person to explain why

8 years ago

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Tammie Delynn TX

They deposited my check , closed my account, kept the money n have been ctaking $8.95 out of it for 3 months. Only response i get is my acct closed. Where is my money!!!

9 years ago

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Sally Mae Bel Air, MD

Hello, The GoBank card is a defective product. There is no customer service support, and there is an automated system which has errors. It is a scam.

9 years ago

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Kolton American Fork, UT

2 weeks for a new card and my money is on hold until then at which no bills can be paid, and my vacation will be paid solely out of my savings. Great,

9 years ago

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Ray Montanez Seattle, WA

Gobank stole 4300 from me they need to give a full refund and stop being thieves.the suck 4300 of my unemployment money gone from my account

4 years ago Edited November 30, 2021

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Clayton Macy Wheaton, IL

I would give it zero if I could. Bad customer service, bad service overall. Keep yourself and anyone you know away from this bank

4 years ago

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Brian Eskin ,

I also received a card with monies on it and I did not sign up and CANNOT get anyone on the phone. Seems like a major hack!!!

4 years ago

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Edward Trout Nashville, TN

Can’t get a human on the phone! My 13 yr old son got this card and if it takes an attorney I’m going to get to the bottom of this!

4 years ago

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Bonnie Southard ,

There is no customer service,the randomly decline charges for no reason, I can honestly say no company has ever stressed me out like gobank

5 years ago

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Myra Johnson Great Mills, MD

i am having a problem activating my account online, it wont let me redo none of my personal information.. Then I cant talk to A LIVE REPRESENTATIVE

5 years ago

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Ramadan tayar Van Nuys, CA

Be careful it's scammers they take my 200 dollars and the office in Philippine they give My credit card To Scammer isn't show me any pool

5 years ago

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Gayle M. Jersey City, NJ

I’m pist!!! I couldn’t log into my account and I can’t use my card. I can’t even speak with a live representative

5 years ago

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Why Mt. Pleasant, SC

Very pissed I had a transaction that I didn’t purchase and they can’t refund my money back !

6 years ago

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rk101 Fishers, IN

Easy to deposit /take money with access in walmarts and cvs

6 years ago

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James Largo, FL

My account is been blocked since August. I hired a lawyer to get my money from these scam artists. Stay away from them .........

7 years ago

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derrick Houston, TX

they stole 1100 dollars from me then gave me some stupid excuse saying it was my providers fault when in all it was them.

7 years ago

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Jennifer Mott Plant City, FL

not happy with them at all. Customer rep reads script and no help whatsoever. Definitely not dealing with them any longer

7 years ago

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Kevin Moultry Birmingham, AL

GOBANK stolen 1500 dollars of SSI money from me and closed my account and refuse to return my money. I beef a lawyer and legal help

8 years ago

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Susanne CA

They keep rejecting every deposit..i adhere to their policies yet they feel a need to screw with any deposits made to my account

8 years ago

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CD Dayton, OH

They closed my account claimed fraudulent activity, showed proof it wasn't, kept my money. Month later still fighting for my refund.

8 years ago

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thomas moore FL

can not activate card, can not contact a represenative for help. losing hundreds because of this. this company is fraud and not being shut down

9 years ago

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Kathy Frasure Orlando, FL

This company is the worst I've ever seen and somebody needs to report them and close this business cause all they do is scam people

9 years ago

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Anton San Francisco, CA

GoBank is a fraud bank. If you get compromised, good luck to you. You will be left on Mars all by yourself.

6 years ago

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Evelyn Mayeux Las Vegas, NV

These Go Bank customer service representative and management people are unprofessional and very rude!

7 years ago

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Mia North Hollywood, CA

Bank rejects my tax refund check. And claims it’s “so easy to get your tax refund” FREAKING LIARS.

7 years ago

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Christine nejedly

Closed my account for NO reason and VERY hard to talk to a actual human over the phone. Horrible customer service!!!!!

8 years ago

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Yazid Amkas Fort Washington, MD

Gobank is a thief. they have been holding my money for over 1 month. dont use this crappy bank EVER!

8 years ago

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cody Travis Plant City, FL

They cancelled my account saying it was cause of a suspicious check i deposited but the check was from my grandma.

9 years ago

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Michelle Mosley Douglasville, GA

Zero star if I could. Account closed randomly for no reason. Waiting 30 days for funds. Smh

4 years ago

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Diana Lakeland, FL

I never opened this account but I can’t get anyone on the phone to assist me. I need help

5 years ago

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Bryan Justin, TX

Website cannot be reached for several weeks now. Something is wrong with GoBank!!!!

5 years ago

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anya a Katy, TX

I cannot access any of my money phone lines are down,mobile app and website are down wth.

5 years ago

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Richard Yant

I had some transactions I clearly did not MA from another state. Bye bye hard earned money

6 years ago

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Hms Los Angeles, CA

GoBank denied my claim for an unauthorized charge after 2 months of “investigating”

6 years ago

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Joe Aurora, CO

Worst bank ever. My debit card was debited at a gas station while the transaction was declined.

6 years ago

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John Glendale, CA

This bank is being used by malicious actors attempting to divert direct deposit payroll funds.

6 years ago

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Sam Alammari South Hill, VA

Bunch of scammers they shouldn't be allowed to legally steal and rob their customers.

7 years ago

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Elaine Kosty League City, TX

I have been a victim of identity theft and can not reach a live person to talk to....

8 years ago

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Anita Murray Spartanburg, SC

Took away the send money option that's the only reason i had this card was to send money my kids

8 years ago

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hsienming syu San Gabriel, CA

STAY AWAY THEY WILL HOLD YOUR ACCOUNT RANSOM DON'T BE RIPPED WITH 8.75 CHARGE FOR NON-USAGE

8 years ago

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Phillip Lahman Georgetown, TX

They will NOT answer the phone!. Nothing but voice response. No way to get a "REPRESENTATIVE".

8 years ago

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Torrey Holloway Tampa, FL

They never answer their phones will have you on hold for awhile

3 years ago

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Kimberly Gaddist Charlotte, NC

This is bad in i need my money and its not even letting me get on

5 years ago

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Mary Tyngsboro, MA

absolutely no screening... no scruples.... scary ease for scammers

6 years ago

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Willie Beavers Waco, TX

Worst customer service ever Bluebird by American Express is far superior

7 years ago