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Milgard

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7.7

Overall Score

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Christopher Forer Salem, OR

Prompt. Offered to wear mask, cover shoes and was in and out in a few minutes! Perfect

1 year ago

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Bryan kelly Berkeley, CA

Contractor was very professional and very informative about what needed to be done

1 year ago

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Teri Bult Eugene, OR

Delivered on time; great customer service; neat fast installation; great communication.

1 year ago

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Eric & Peggy Bennett Wilsonville, OR

Service appointment set up is great...just takes longer than anticipated to get the actual service completed.

1 year ago

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John Loper Vancouver, WA

prompt, polite and did craftsman work . Cleaned up and did everything in timely matter.

1 year ago

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Sydney mullock ,

Very professional and right on time!!! Cautious with wearing a mask and shoe guards! Nice person!

1 year ago

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M & K Hoefer Warrenton, OR

Two thumbs up! Polite, great service, quick - can't say enough good things! Thank you.

2 years ago

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Nate Pruss Hillsboro, OR

The gentlemen that came to install the new windows were very professional and courteous

2 years ago

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Marc Jenquin Oregon City, OR

Repair man got here and went to work, 30 minutes later he was done - great work !

2 years ago

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GeorgeneBrooke Bend, OR

Gentlemen repair guy. Checked all my windows everything seems to be moving well with the windows.

2 years ago

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Kris McLinden Missoula, MT

Repaired glass in sliding glass door. Tech was on time. Did his work quickly and politely. Thanks!

2 years ago

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Chris Nation Estacada, OR

They were pleasant and thorough. Kept safe in this crazy time and found the issue. Thanks.

2 years ago

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Herb Thomas Tacoma, WA

Response to my window fogging issue was quick, and repair was timely and efficient

2 years ago

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Gerald Alexander Windsor, CA

Our warranty work was performed in a very professional and thorough way, very satisfied.

4 years ago

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Buzz Menlo Park, CA

Excellent service! Great team work by those who replaced 3 windows in a commercial setting.

4 years ago

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Manny Simi Valley, CA

The guys that came out took care of the problem. Nice, professional and friendly.

4 years ago

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David Paly Gig Harbor, WA

I am still not satisfied with the solution. I had an electric motorized system and now the repair leaves me with a hand cranked system that is incredibly awkward.

4 years ago

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Reply from Milgard

Hi David - We do not offer a motorized system, and our hand crank is very smooth. I'm sorry that you have not found it to be that way. Please call 1-800-Milgard for service to ensure that your handle is working properly. Thank you.

Sep. 26th, 2018

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Larry Re Portland, OR

We had trouble with two windows that were defective. They were replaced without any hassle.

4 years ago

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Kathy Queen Richland, WA

Serviceman, Serge, was on time, thorough, and quick. Very happy with his service.

4 years ago

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Camilla Bicknell Monument, CO

Service reps were great. Worked fast and kept me informed during installation of replacement glass.

4 years ago

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Jackie Love Elverta, CA

The service technician was great. He replaced my window quickly and efficiently.

4 years ago

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Anni Herborn Oroville, CA

Took 3 times to get the correct replacement window. Once it was right, the installment was great and the serviceman was terrific.

4 years ago

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Nancy Vancouver, WA

My representative was excellent. He was on time and took care of my problem in a timely manner.

4 years ago

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Julie Dorsch Port Townsend, WA

Awesome service as always. Love Millard products and their service professionals!

4 years ago

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Rick Rodgers Pittsburg, CA

Worse service in my life. My window would not lock which created a safety issue. Front window to street. We had scheduled appointments that were no shows. Finally a good tech from Sacarmento came and repaired the window

4 years ago

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Reply from Milgard

I'm so sorry to hear about the delay in warranty service. We take all customer feedback very seriously and will do our best to make improvements based on your input. Thank you for taking the time to let us know what happened. - The Milgard Social Team

Aug. 20th, 2018

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Gary Everall Rio Rancho, NM

People in service were wonderful to work with, very helpful and easy to work with.

4 years ago

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Pat Lohman Littleton, CO

Brad was fantastic at showing and telling us how to tell if our windows have lost their seal.

4 years ago

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Jeff Kennedy Novato, CA

Efficient and friendly. Good quick work. Too bad window was deficient to begin with.

4 years ago

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David San Carlos, CA

A Milgard representative fixed out broken 19-year old double hung window in 5 minutes.

4 years ago

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William Sprong San Diego, CA

So happy we went with Milgard service request simple, friendly technician highly recommend

4 years ago

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Joe Ardito Henderson, NV

My case for service has never been resolved up to this time.Your service sucks.I have never seen it like this where I lived before.The worst service I have ever seen.You people suck.Not even a phone call.

4 years ago

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Reply from Milgard

Hi Joe - I'm so sorry to hear about this. Can you please email me at so I can get your contact info and help? Thank you.

Aug. 6th, 2018

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Paul Seattle, WA

Only downside is long lead time. The technician was very informative and helpful with all our questions.

4 years ago

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Regina Goldman Los Angeles, CA

A glass pane shattered by itself. It took 5 service visits over a period of 6 months to replace it with the correct size and type of glass

4 years ago

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David A Doomey Ladera Ranch, CA

The Milgard Technician was on time, quick and professional. Great job! The Doomey Family

4 years ago

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Phil Hughes Santa Ana, CA

We have received Millard service a few times and every time the service has been fantastic.

4 years ago

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Robert Such Palm Desert, CA

Installers very professional, on time and fast. Customer service was responsive to my problem.

4 years ago

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Sue Pack Salem, OR

Made a request to have a bedroom window repaired. It took at least three phone calls to get this scheduled.

4 years ago

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Heidi Bardue Lake Stevens, WA

Very professional! They showed up on time, and completed the job in record time! Thank you!

4 years ago

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Gary Anderson Seattle, WA

The installers were professional as well as friendly. The installation corrected the problem.

4 years ago

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Ron Carlson Hampshire, IL

Excellent customer service and a great video on helping me know how to take out the lower sash

4 years ago

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Jerry Wiener Oak Harbor, WA

Needed a part. Called Milgard. Part is in the mail. No charge. That’s what I’m talking about!

4 years ago

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Robert Burns Dallas, OR

The windows are great ,the open and close easily and the keep out a large amount of the outside noise.

4 years ago

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Robert Long Corona, CA

The service person was here and changed the springs in the window. Excellent job and expedient.

4 years ago

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Elizabeth Ragsdale Lake Oswego, OR

Excellent job. Friendly, polite, knowledgeable about what they were doing, efficient.

4 years ago

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Ruth Rosenthal Novato, CA

17 of my windows have failed in the 13 Years that I have owned my house. I think that this is way too many to fail in 13 years.

4 years ago

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Robby Cordobes Los Angeles, CA

There was a misunderstanding with warranty work and it is hard to schedule so far in advance. It's been about 6 months and it still isn't completed.

4 years ago

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Reply from Milgard

Hi Robby - I'm sorry to hear there was a misunderstanding. Can you email me at so I can help get your service scheduled? Thank you.

Jun. 18th, 2018

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Joe Clemons San Jose, CA

The two gentlemen were very professional were on time, very neat cleaned up work area when done.

4 years ago

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Steve

Great windows and very hassle-free getting reliable repairs done by responsible worker

4 years ago

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Michael Espinoza Santee, CA

Repair crew arrived today and replaced my rollers and bottom frame. Work and materials were covered under warranty.

4 years ago

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Mary Orland Park, IL

The Installers were EXCELLENT! They arrived 10 minutes early and set right to work. EXCELLENT!

4 years ago