Name: New American Funding
Rating: 4.9

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Melissa Woods-Coston Everett, WA

Taylor and team were wonderful to work with! We had the best experience and felt really taken care of throughout the process. Taylor and team are the best!

3 years ago

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Rob Wong Irvine, CA

Great service and people. No BS on the process. They are on top of things and respond quickly. This is my second loan with them. They did what others could not.

3 years ago

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Susan G Seattle, WA

This is an amazing company. This transaction was a personal one but I also send all of my real estate customers to this very stable, friendly, efficient company.

3 years ago

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Eddie Espinoza Los Angeles, CA

Carmen did a great job in communicating the status of my loan. She also made sure that all documents were turned in to underwriting so that my loan could be funded.

3 years ago

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Jacob S. Sacramento, CA

Awful. They made me sign incorrect paperwork to "move the process along". 4 times. Their underwriters asked for duplicate paperwork multiple times, and always after work hours so I wouldn't hear a response until the next day, also after hours. This also caused them to make our transaction go through three days late even though we were pre-qualified and underwritten. They misled me about the application of housing credits to the purchase of the home and effectively stole more than $1,000 from me. And I went through all this trouble for them to sell my loan before I even moved in. Avoid this garbage company at all costs.

3 years ago

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Rhonda Carpenter McDonough, GA

I liked the way Jan kept us informed about every step, we didn't have to call and ask. She was very nice and professional at all times with us, most of all patient.

3 years ago

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Tttt Bbb

The Drexler team is amazing! They were professional, attentive, thorough and made us feel like a part of the family! They made the home buying process smooth!

3 years ago

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Suze Hunt-henderson Las Vegas, NV

Our loan was processed rather painlessly. Mike M helped us from pre-approval to closing. If all representatives are like Mike then this is an awesome company. 👏 👏 👏

3 years ago

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Rose Perkins Antioch, TN

I like this company is associated with the BBB. This gave me a great deal of comfort & trust. Everyone I talked to were very knowledgeable. Great company!

3 years ago

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Rosalyn Morton Mount Laurel, NJ

My refinance with New American Funding was quick, easy and convenient thanks to Kenneth P and the rest of the crew who kept me informed every step of the way. Rosalyn

3 years ago

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Cindy Venturin-Salber Littleton, CO

The loan officer was there every single step of the way. I've purchased 3 homes and this refinance was the best experience I've ever had with any loan company.

3 years ago

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Lequin Hilderbrand Jasper, TX

My loan officer/processor Robert M. was the best. Very professional and very knowledgeable. Able to assist in working through even the worst pieces of the funding process.

3 years ago

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Igor Igor Lebanon, TN

My initial representative Devin was awesome. Once the process moved forward, the Sr. Processor was very unprofessional. I'm talking emojis in emails, unavailable by phone, and slow response times type of unprofessional. I would still recommend New American for a great rate. Ask for Devin. He is solid.

3 years ago

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James Deacon Denver, CO

Horrible company to deal with. They lack communication, take forever to process the application and complete underwriting. They are cheap, but you get what you pay for. After two months of getting the runaround, I finally got closing disclosures only to find out that they had made several errors in their calculations (doubling the estimated amount for homeowner's insurance, for example.) They sold me by saying I would have no cash to close and then suddenly it was $2400 cash to close with no explanation. Then, after I rejected the erroneous closing disclosures due to their errors, they came back weeks and weeks later and said I didn't have enough income to qualify. Hmmm. I apparently did when I was pre-approved. I apparently did when they first submitted the closing disclosures to me. Nothing changed. The only explanation I have is that they have no clue what they're doing, there is no cross-communication between the different people working the account, and/or that they are running some sort of bait and switch operation and when I questioned it, they rejected my already-approved application. Steer clear. Plenty of other good places to get financing.

3 years ago

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Efraín A Beliz Porter Ranch, CA

Excellent customer service. Seamless process from start to finish. Mr. Garcia kept us fully informed throughout the application and responded promptly to our questions.

3 years ago Edited September 14, 2021

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Randy Wilson Indian Head, MD

The team was attentive and provided updates when asked. The process took a little longer that i expected, but would use them again. I highly recommended this company!

3 years ago

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Michael D. Cassity Aurora, MO

I recommend New American Funding.. They were very efficiency when processing my loan. Also, they demonstrated the upmost integrity in all the dealings I had with them.

3 years ago

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Sam LeGaspi Los Angeles, CA

Christine O. was absolutely accommodated us with our difficult schedules and answered all of our questions. We highly recommend her and New American Funding

3 years ago

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Lilliam Cruzado Woodstock, GA

Very easy to deal with. They stay on track and follow up with any information needed via email or call. Friendly and positive attitude from all the people we had to talk to.

3 years ago

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Amy Holmes McComb, MS

The staff members who handled my loan were prompt and professional when responding to my phone calls, text messages, and emails. Great Customer Service!!!

3 years ago

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jredford Boise, ID

Fast and well designed on-line application. Great communication from my loan team. Highly recommend this firm to save you a ton of money with low hassle.

3 years ago

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Joan Klingelhoets Mustang, OK

Our loan was complex but from loan originator to loan processor and to the final steps to closing, the people we worked with made it a positive experience.

3 years ago

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Maya Desai ,

I have been with New American Funding for over 5 years and just refinanced with them as well. It’s easy, they’re upfront and willing to work with you.

3 years ago

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Ty Brooks Charlotte, NC

We initially chose New American because they offered us the best rate for our home loan, but their service ended up being great and our loan officer took great care of us.

3 years ago

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Bob Murdock Rocklin, CA

Margaret S is a jewel. The communication is accurate and quick. Great followup, any questions get quick replies. Overall just a real pleasure to have this experience.

3 years ago

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Gokhan Philadelphia, PA

Like: Great mortgage rates and terms. Great communication. Dislike: Took a little bit longer (1 week) than expected but everything went smooth so not a big deal.

3 years ago

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Paul P Mesa, AZ

Having done quite a few refi's over the years, I know how tedious and "painful" they can be. My experience with New American Funding was by far the best I've ever had.

3 years ago

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Karen Coleman Northumberland, PA

Hass M is the best financial loan officer!! Was incredibly professional, caring, informative, communicative, and a pleasure to do business with!! Thank you!!

3 years ago Edited September 14, 2021

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Susan Perry ,

The process and communication was excellent. They offered a terrific rate and completed our refinance in the timeframe that they originally specified. I highly recommend!

3 years ago

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Dani Deltona, FL

Things went a little slow but that's to be expected during this pandemic. Other than that, I am thrilled with the service I experienced and would recommend NAF to anyone!

4 years ago

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Marie Harrison Virginia Beach, VA

I love New American funding because they care about they customers, no cutting corners. Always fund the best deal for you , give you good advice ,to keep you house up to date.I will always refer anyone to them.

1 year ago

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Harvey C. Macomb, MI

New American Funding has provided me a stress free mortgage experience. I have a good rate and the staff has done their job well. I have no worries about my financial expenses.

2 years ago

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Mary Gunn

The thing I like best about the is there comprehensive skills. They were very loyal with me and my family. Of I have to praise their excellent customer support. Easy to apply and quick process.

3 years ago

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Ashanti Xcooper ,

Just know with market and low interest rate it was hard not to buy. New American Funding was easy get the finance I need at low interest. My biggest draw back, they don't have a local office in my state.

3 years ago

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Juan Carlos Narvaez Hollywood, FL

New American Funding Team they are very Competent ,They help you with whatever you need, I would work with them whenever I needed it,

2 years ago

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Beverly Chilton Temple, TX

It was an organized process and Kevin M was experienced in the business which made me confident I had chosen the right mortgage company.

2 years ago

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Dragonfly Plaistow, NH

This is our 2nd time going through American Funding. We purchased our homes and the communication was amazing. Would definitely recommend....

2 years ago

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Gordon Granger

We feel very lucky to have discovered New American Funding! They are very efficient, and make the process rather painless!

2 years ago

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Martin Martinez Amarillo, TX

Overall my experience was a pleasant one. However Ian Q was the star of the show. Made the home buying process somewhat pleasant.

2 years ago

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Peggy Konitzky Kittery, ME

I would recommend you to anyone. The people I worked with were knowledgeable, responsive and able to deal with whatever hiccups arose.

2 years ago

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Rebeka Hetler Mansfield, OH

They were always quick with responses and stayed on top of all the documents that we needed to sign and would resend if we forgot any.

2 years ago

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Lisa Rolsin Franklin, NC

Nick made this process so smooth and so amazingly easy. I truly appreciate the customer service, Vic continuous support and contact.

2 years ago

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As Glendale, AZ

I was approved for a loan for a house purchase. The sellers changed their mind. When I found another house to buy I was asked to restart the loan process all over again. The gap between houses was less about a week.

2 years ago

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Bobby Jo Arrigo Lebanon, PA

The ease of communication was awesome! Ashley was great with making sure items were taken care of on time and that we closed within our time frame.

2 years ago

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Wanda Thompson Rome, GA

The team at New American Funding made me feel confident in the refinancing process. They were extremely helpful and professional.

2 years ago

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ATSW The Escape Pod Walled Lake, MI

I’ve been very happy with all of my experiences with New American Funding the staff is friendly and helpful and efficient

2 years ago

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Christopher Svetlovics Kings Mountain, NC

Even though this is my first home new American funding has been a good company to do business with everything was pretty smooth and easy going

2 years ago

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Mina Ware Granite Bay, CA

Outstanding customer service. Highly recommend Michael S and his team who help me through the process from start to finish!

2 years ago

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Chris Rob Kennewick, WA

Very good made the experience easy and stress free. However there was quite a time gap between approval and underwriting

2 years ago

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Roy C White Jr Floresville, TX

Top notch communications, always kept you informed through each step of the process, and made it easy to understand how it all work.

2 years ago