Name: New American Funding
Rating: 4.9

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Payton Wood Crestview, FL

Amy and her team were extremely easy to work with. They were very responsive even at non traditional work hours and did everything they could to make sure we had the tools and resources necessary for a successful closing. My wife and I had a great experience with them and I would 100% recommend them to anyone buying a house in this area.

3 years ago

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Amanda Thompson Louisville, CO

Todd and team are amazing. The speed and accuracy of their work is outstanding. I have used them multiple times and referred them to many people. All their tools and resources are the latest and greatest as well. Todd is a wealth of knowledge and really helpful in guiding you to the best loan for you.

3 years ago

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Frank Suero St. Cloud, FL

The person working with Us Mr. Kenol was a real professional, organized, and always on top of every detail of our mortgage application process. Guide us from day 1 to closing day. Everything that he told us to do was exactly what we need it to do. Was just a great experience.

3 years ago

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Tracy Witz Hammonton, NJ

Did what they said they would. Closed my loan in a timely manner. Very clearly explained each step of the process and what to expect. Answered my numerous and sometime duplicative questions quickly and never let on they had already answered it 3 times. I was nervous.

3 years ago

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Francine Neal Prince George, VA

My experience with New American Funding was outstanding from beginning to end. Everything was fully disclosed and transparent, any questions I may have had was answered without hesitation. Alyssa M was always available to assist me with signing and submitting the documents, which made the entire process seamless and quick.

3 years ago

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Robert Rolfe Ocala, FL

Wow how nice and knowledgeable the staff is and Melissa S really made the differance on the first csll she has a confidence that excelled our discussion straight to a great place that worked perfect. Thanks a bunck to the whole staf of professional's working at New American funding.

3 years ago

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Lisa Murphy Newport News, VA

I had the pleasure of refinancing with this awesome company. They were knowledgeable, thorough, prompt, great customer service and the process and best of all we closed right at 4 wks. I highly recommend this company for your new mortgage or refinance.

3 years ago Edited September 14, 2021

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Ian Lawson Corpus Christi, TX

The mortgage banker, Phat C, was very knowledgeable, friendly, and easy to contact. He helped me get a great rate. I felt confident through the entire process of getting the mortgage even though I started having no idea what I was doing.

3 years ago

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Kayln H. Greenville, NC

The experience I had with New American Funding was unlike any other place I have dealt with. Josh R made things so easy and was always a phone call away. They surpassed my expectations in accommodating my needs and I would recommend this company to anyone, especially if you are able to work with Josh.

3 years ago

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Doug Lu Irvine, CA

New American Funding offers competitive rates and their services are top notches. We have had 3 separate transactions led by Riana W. for which were all successfully completed. She was very professional and being there when there was any question and upate inquiry. Definitely a return customer.

3 years ago

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Jack and Theresa DuBritton Okeechobee, FL

The people we dealt with at New American were very helpful, quick to respond, and also personable. We got good details of the estimated loan amounts before having to sign a full application, so we could make an informed decision.

3 years ago

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Joyce Perron Dracut, MA

Everyone from my first contact, to my closing, was available, responsive, reassuring, personable, professional, and I never chased anyone for an answer. The team was there for me every step of the way. I wouldn’t use anybody else. A great experience.

3 years ago

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Matthew Loughman Mansfield, OH

I was Leary about using a bank that I found on Credit Karma, but I'm so glad I did. The employees that I worked with were excellent and the closing cost were the cheapest that I've ever had. The entire experience was so smooth and saved me thousands of dollars. I will definitely use New American funding in the future.

3 years ago

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Mark Hensler Columbus, OH

They frequently checked in with me during my house buying process to make sure I had everything I needed. Once I found the home I was ready to purchase, they made sure I was informed and understood each step along the way until I closed on my new home!

3 years ago

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Dan Altman Mount Sterling, KY

The refi process was very efficient and was completed in a very short amount of time. Staff were very professional and worked hard to find a rate and loan that was right for me and my family. I highly recommend New America Funding to those looking to refinance their mortgage.

3 years ago

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Richard Morgan Caldwell, ID

We recently refinanced our home and the people who helped us along were very polite and professional. There were a lot of options available to us and we were never rushed along. Overall we are extremely satisfied with our experience and I ask that others give New American Funding a chance to get you were you and your family deserve to be.

3 years ago

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Bob Banks ,

Superb direction and assistance in expeditiously closing and funding our cashout/refinance. Everyone we had contact with was most professional and made us feel we were their #1 concern while our loan request was making its way through to final completion.

3 years ago

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joe iovino Brooksville, FL

MICHAEL P. HANDLED MY RE-FI,WHAT A TRUE PROFESSIONAL.BECAUSE OF HIM I GIVE NEW AMERICAN A 5 STAR RATING!!!!!!!!VERY HONEST VERY ACCURATE,VERY FAST,WOULD RECOMMEND THIS COMPANY TO EVERYONE YOU WONT BE DISSAPIONTED!!!!GREAT COMPANY GREAT JOB MICHAEL.SINCERLY JOE IOVINO

3 years ago

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Emma mahama Peachtree City, GA

Had an overall excellent experience with the refinancing process. Mr. L. was very professional and treated me with respect. He communicated well with me at every step of the way, explaining things to me and responding to my emails promptly. Misty M. was great and I'm extremely grateful to these two individuals.

3 years ago

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Judith Kunst Evansville, IN

I got a great rate and timely approval from NAF, which I learned about on Nerdwallet.com. Nick and Jeanmarie were super supportive and encouraging while also being very clear about requirements during the process. Highly recommend!

3 years ago

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Larry Gautreaux Pensacola, FL

Very professional and quick. Shopped a number of brokers and they had the best rate. No surprises and very quick. Believe me, not all online brokers are the same. Had a horrible experience with Amerisave when I bought my home. What a difference NAF!

3 years ago

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wRen Bradley Salinas, CA

Jonathan was very clear with The expectations for me and kept me in the loop, kept communicating with me throughout the entire time until I got the loan approved and reassured me during the process. There were no surprises because the communication was completely clear!

3 years ago

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Robert Scaffidi ,

Kaitlyn B. was my loan officer and she did a great job. The process was pretty fast and things fell in line like she said they would. A really nice lady came to my house to have me sign papers. Quick and easy. A really good experience, and very pleased with the way I was treated.

3 years ago

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Celese Robinson ,

We have been with New Ameican Funding for years. We have done more than one refinance without any issues. However this last refinance came with incorrect documents on several occasions that proved to be difficult to correct. Gave 4 stars because nobody is perfect and they have done right by us in the past. Didn't give 5 stars because this time they we had issues and need to be honest in the review.

3 years ago

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Evelyn Lopez Homestead, FL

The service and attention I received was amazing. Hass my representative and his team were very informative and made sure I understood everything every step of the way. Definitely a great experience and would recommend then to anyone.

3 years ago

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Lorraine Stanford Bryans Road, MD

I was kept well informed step by step throughout the entire process. The Representative/Sr Loan Officer, Mr. K. M was very professional, well informed, and courteous. He made the process smooth. All documentation was easy to understand and transmit. It was a very good experience. Thank you.

3 years ago

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Cheri Chenoweth Pylesville, MD

I have been working with New American Funding for about a year now. The loan officers I have worked with were very professional and always available. They followed the loan process throughout the entire transaction. I would strongly recommend working with New American Funding.

3 years ago

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Ergys P Falls Church, VA

It was handled really well. Must say though - some figures in the first round were fudged to make it seem that you will be getting a great deal but it soon changed once those initial figures got adjusted. That said - the process was handled really well - with no pressure but easement and reassuring. Would highly recommend them.

3 years ago

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Gabriela Lopez Corona, CA

Both Andrew D and Gina L were extremely courteous and knowledgeable with questions we had concerning with our refinance. They both kept us updated during the entire process. We had a smooth transition from one loan to another. We will definitely recommend New American Funding

3 years ago

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Ron Hodding Grass Valley, CA

I have had a refinance for my home twice in the last 2 years with New American Funding (NAF). Both went smoothly and relatively painless as far as providing any information verification that was needed throughout the process. The process was smoother and easier with NAF than any previous refinance experience I had been through.

3 years ago

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Rayan Bergdahl Queen Creek, AZ

New American Funding is the best company to work with hands down! From their Sales side to their customer service - all around a wonderful company! Just completed my 2nd mortgage transaction with NAF and I couldn't be happier! Highly recommend New American Funding for all your mortgage needs!

3 years ago

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Wendy Tooley Columbia, MD

We have a loan with New American and just refinanced. This has been one of the best mortgage companies we have ever worked with. So thorough and informative. Returned calls promptly, kept us informed of the process, and answered all questions with patience. We would highly recommend them to anyone looking for a first mortgage or refinance!!

3 years ago

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Aaron Cox Mason, OH

Very helpful, responsive and I put all of my trust into them throughout the whole buying process. Great for FHA loans. Kellie T was so patient with us as she guided us through the buying process and answered all of our questions! She was great!

4 years ago

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C Kontz Denver, CO

My original loan was completed from offer to closing in only 26 days. Everyone on the team worked together seamlessly to make sure I knew what was going on every step of the way. The refinance went just as smoothly; communication was clear and they worked within my schedule. I'm glad my home loan is with New American.

4 years ago

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Brian Gibb Portsmouth, NH

Very good rate. Loan process was relatively easy with both automation and human support. People I worked with through start to close were knowledgeable and friendly. My one minor feedback recommendation would be to remain a little better engaged during the underwriting process. Once we entered that phase, several weeks went by with me having less than desirable insight into what was happening and when we might close. Overall, quite pleased with NA and would do another loan and recommend them to others!

4 years ago

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RPerez Sugar Land, TX

The whole process from start to finish was smooth and quick. They were sure to keep us informed of the progress of the loan. I would definitely recommend New American Funding!

2 years ago

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Rick Daniels Chicago, IL

Everything was great on Jacks part, we did have a couple of hang ups with the processor, Jessica. She was behind on several things or confused. She did get the job done but I feel like it could’ve been done a week sooner. All in all tho a goid experience.

2 years ago

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Talea Mcknight

This home buying process was so smooth for us a first time homebuyers!!!! The only reason i didn’t give 5 stars is because the last two weeks lacked the same communication that we received throughout the majority of the process.

2 years ago

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Karen Tronvig Macomb, IL

Fantastic experience for a first time home buyer. Wish rates were lower but that has nothing to do with the lender itself. We will definitely be refinancing with NAF when rates lower!

2 years ago

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Cristian Lagunas Oklahoma City, OK

We contacted New American funding but did not receive a response right away took 2 to 3 weeks to get in contact with someone who could help us in purchasing a home. The person we contacted seem to be on their way out but the new person was able to help us with what we needed. Other than that NAF has always been great!

2 years ago

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Paul Muller Ellijay, GA

I endured additional cost because of processor errors. Definitely wasn't happy about that and I think a refund is due. The person who saved the day was Travis K. He stayed with from start to finish. It took almost 2 months to complete this this refi, hence the additional cost. Mr. K saved the day.

2 years ago

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Tristan Berke Sterling, VA

So far everything has been great. I will say I particularly liked the format of how they had me submit all of the necessary documents on their website. It was very intuitive and made the whole process a breeze.

2 years ago Edited September 7, 2022

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Erica Nellis GA

Overall experience was really great. Everyone was knowledgeable, friendly, and helpful. The only negative I had about the experience was the inspection/ appraisal. The appraiser did not communicate well with either seller or buyer, was not prompt, or exact.

2 years ago

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Rhonda Cooper Magna, UT

I had never gone through a refinance of a home before and was a little worried. However, the agents of New American Funding made it quite smooth for all that goes into the refinancing process.

2 years ago

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Nostramo359 Wesley Chapel, FL

Dealing with New American funding was an unexpected pleasant experience. Our thanks go out to all the people at New American Funding for making our refinance of our house go smoothly and in a very timely fashion. Good Job!

2 years ago

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Tess Rangus Puyallup, WA

Everyone we dealt with extremely knowledgeable and very pleasant. The response time was amazingly fast and they kept us informed of the loan status regularly via email and phone. This was fast and absolutely painless.

2 years ago

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Michelle Renee Swain Detroit, MI

I found the underwriting process sloppy. I was told I could do a cash out refi on my land contract. I requested to not pay for an appraisal until the loan was approved. I got the ok and then at the last minute was told I could not do the cash out re-fi. Had I known this up front I would have structured this very differently but was not given that option because someone didn't do the research and make sure they could do a they promised me.

2 years ago

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Lisa Verdon Chicago, IL

Richard was amazing. Was quick to answer an email, phone call or text. He genuinely wanted to help us get a mortgage for our loan. We couldn’t have had such a smooth process without him. He’s THE BEST!!!

2 years ago

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D. Pepper Mobile, AL

Quick, efficient and professional service. Friendly and supportive throughout the process. Cissy Bacon was just delightful to work with and I highly recommend her and this company.

3 years ago

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Tara Miles Dayton, NV

Heather C was fantastic! She worked with us and our budget to get us our dream house in this crazy market. She helped us with debt payment plans and improving our credit along with helping customize our loan

3 years ago