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New American Funding

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7.7

Overall Score

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Rebekah Johnson Wichita, KS

We used New American Funding when we bought our first house in 2019 and we had a very good experience with them. Even our realtor said that she's never worked with a mortgage company that was so thorough, friendly, and diligent. We just refinanced and our loan closed last week. It was another amazing experience with everything running very smoothly. They made sure that we had everything we needed. Plus we got a great rate!

3 years ago

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Bella Shkolnik North Hollywood, CA

We already had our mortgage loan with New American Funding, and called them to refinance, because we trusted this company. Michael L was our loan officer, and he went above and beyond to help us with our needs. He and Dennelle T, the manager of the loan processing unit kept in touch by phone or email, and always were easy reachable. Michael and his team did their best to make the whole process easier for us. We were so happy, that we made the right choice when we refinanced with New American Funding.

3 years ago

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Philip George Sikes ,

What I like most about this company is their treatment of Disabled Veterans! This is my third time of refinancing with the same mortgage company. Over the history of this mortgage, I have refinanced eight times to get lower rates and once to take out equity to establish a 'home sinking fund' of $30,000.00. The original loan and those following were each with an different mortgage companies. The last three refi's were with NAF. I believe that is called Customer Loyalty.

3 years ago

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Sharon Gutierrez Riverside, CA

I like New American Funding as a mortgage lender because they have been attentive to processing my loan, both the original mortgage and two subsequent refinanced loans. Everything was as they said it would be, no surprises, I didn't have to worry that something would be changed at the last minute, everything was communicated quickly and openly. I also appreciate the various ways I can pay my monthly mortgage, whether by phone, online, etc. This is a very easy company to do business with.

3 years ago

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Gustavo Rodriguez Windermere, FL

I just closed on my Refinance with New American Funding , The process was pretty straight forward . I did a lot of shopping before selecting them. They were the best rate for me. Amir my loan officer was great and provided all the information very quick. All the process was managed online and for the closing they came to my house. Overall a great experience!

3 years ago

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Abby Sherman Battle Ground, WA

My experience with New American has been the best of all my interactions with mortgage finance companies. The process was swift, phone calls were returned, the three people i ultimately dealt with were courteous and always followed up so that i knew exactly where my application had landed as it soared through the system. Would definitely recommend.

4 years ago

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Carolyn Stout Grand Prairie, TX

We had an outstanding experience with New American Funding. Their mortgage staff is customer-driven and goes above and beyond to make the customer experience as stress-free and informed as possible. The staff is consistently available and communicative. This is our second mortgage with New American Funding and we will continue to use them in the future. We have already referred a friend who has become a new customer at New American!

4 years ago

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KL Susanville, CA

This is the second home loan refinance that Andrew E has helped us with, and working with Andrew on both loans was a pleasant experience! Andrew is well versed in his field as well as such a polite and helpful individual! In my opinion Andrew got me the best interest rate that was available to me each time! I highly recommend Andrew E to anyone looking to refinance! My wife and I thank you Andrew for working with us! KL

4 years ago

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Clint Rouse Concord, NC

Had a rough start with my first loan consultant. Her communication was poor and she wasn’t very good at listening to me. I was about to switch to another company. But when Ted and Gina jumped in it all got better. Glad I stayed with New American Funding and I would recommend to people.

2 years ago

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Lawrence Iverson Redmond, WA

New American Funding made it SUPER easy to refinance our home and capitalize on the equity. We LOVE the fact that they do not sell your mortgage after you work with them, they actually service the loan! This is big for us, our first mortgage was sold 4 times and every time it was a nightmare.

2 years ago

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Amela Chamberlain Elk Grove, CA

We have been with New American Funding for about 2 years now and have been very satisfied with their services. Other lenders tried to computer for our business but the rates they offered were the best among the lot. An added bonus is the excellent service we get from the their team. We worked closely with Sam K who gives us the best support.

2 years ago

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Sheka Silver Spring, MD

The processor Alyssa P failed to request some documentation in advanced and because of that my closing date was pushed back a few days and it did interrupt my whole personal schedule and made the experience stressful. This was the only time I felt stressed and overwhelmed. She made it as challenging as she possibly could for unnecessary reasons. Timing and communication was her biggest issue.

2 years ago

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Rick Sacramento, CA

Loan process went quick and smoothly with the exception of accepting a gift for the down payment. The process of proving blood relation for the gift funds was ridiculous. Having to submit birth certificates and marriage licenses was a pain.

2 years ago

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Mike Fountain Los Angeles, CA

Communication, assistance and support throughout the process has been first rate and very much appreciated. Everything, went extremely smoothly, and was done in a timely fashion. Combined with competitive rates, honest feedback in determining the right product, and follow through was excellent. Would highly recommend!

2 years ago

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Lavonnda Best Aiken, SC

The option for cash off. I have submitted mutiple offers previously with another lender but with the current market....beat out by cash only offers. The staff there were no suprises and everything I was told was true Great customer service.

2 years ago

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Cody and Maria Whittaker Hendersonville, NC

The entire loan process was super easy. Andrew, our Loan Officer was very good at taking care of our needs, setting our expectations, and holding the rope for us. I am very impressed with the service and support we received from New American Funding.

2 years ago

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jbucklin Cameron, LA

I like that the loan process can be handled online. I did feel the initial phone interview was repetitive (I was asked verbally for virtually all of the information I had already provided on the electronic application). Representatives were polite, responsive and maintained good communication both by phone and electronically.

2 years ago

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Pam Mouille Houston, TX

New American funding is hands down the best choice of companies to fund your home through! They are profession, quick, and walk you through the whole process in a down to earth, honest, and genuine way. I would highly recommend them to anyone needing loan services!

3 years ago

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Judy Calhoun CA

From the beginning of our transaction Miguel A did an amazing job communicating. I have worked with many lenders I can honestly say his communication exceeded my expectation. Miguel's professionalism and determination to close out our file was evident. Thank you again Miguel, I look forward to working with you in the future. Judy Calhoun

3 years ago

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Duane Cooper Monroe, LA

They were there with me every step of the way. There were kind , patient, and very help helpful. They answered my questions and answered my calls . Now my family and I are in our new home and enjoying every minute . Thanks to the staff at new American funding.

3 years ago

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Jenna LeFever CA

Our refinancing wasn't the smoothest process because of misfiled paperwork on our end but Shari and her team worked hard to make it work and got our home refinanced. We're grateful to this team sticking it out with us and for keeping us informed the whole way through because this was our first refinance. Big thanks!

3 years ago

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Mitchell Teague Burlington, NC

I would highly recommend this company to anyone. My refinance went flawless and the people were very knowledgeable and quick to respond to emails and questions. The percentage rate was by far lower than what any of the credit unions had to offer.

3 years ago

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Terry Smith Dallas, TX

Jack was exceptional at every aspect of my mortgage experience. He guided me through it all with excellent communication and expertise. I will be talking to him and New American first for any future lending needs. Great job Jack and thank you so much!

3 years ago

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Daniel Lardaro West Orange, NJ

Our experience as first-time homebuyers was an extremely easy one, due in large part to the effort of our Agent and New American Funding. Our agent, C.J., was able to answer all of our questions and always made himself available to us! All in all, our experience was a great one!

3 years ago

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Diane Marron Santa Fe, NM

This was a long process over seven months because of some bumps in the road, however, Michael S, my loan officer, was with me from beginning to end answering my concerns in a very timely and pleasant manner. The teamwork between Michael and Zack H, my loan specialist who was also very pleasant and responsive to my concerns, was excellent.

3 years ago

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Vyshakh Nambiar Los Angeles, CA

Loan officer Anabel was wonderful and gracious to me during the entire process! I can only thank her from the bottom of my heart for all the help to get the loan and for assisting me with all of the paperwork’s . Underwriter was a bit stringent but the loan officer handled it very well. It has been a pleasure to work with New American funding

3 years ago

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Dennys Lopez Dinza Jacksonville, FL

🌟Thanks to New American Funding Team, Miguel M, Luis M, Juliana O and the rest of the team for having the dedication and patience to follow the process and having a successful closing. I have been proud of working with you.

3 years ago

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Aida Balanag Fairfield, CA

What I like with New American Funding is they are fast in responding to your request and they are thorough and completeness in what they do. All who helped us were so responsive and answered our questions without wasting time . Our loan was closed fast without delay.

3 years ago

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Terry Stamper Anaheim, CA

Our loan advisor, Lisa I was just amazing. Very efficient, professional, timely and friendly service is so hard to find these days. There were no hold-ups, not a million questions to answer, just very straight-forward process.

3 years ago

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CRYSTAL ESTRIDGE OK

The service we received from NAF was amazing, we are real happy with everything they did you give us the best rate and discounts available. I definitely recommend their services to anyone looking to switch loan providers or just finance a new home!

3 years ago

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Sandra K Caron San Tan Valley, AZ

In the past I have found this whole process complicated and somewhat intimidating but with the guidance of Antonio from Nations Lending everything went smoothly. To be honest, I am pleasantly surprised at the speed and ease with which we were able to navigate this experience and appreciate the quick response to all our concerns.

3 years ago

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Carole Geckle Stanwood, WA

Refinancing is a scary process sometimes but New American Funding handled it so well. The team filled us with confidence and made each step understandable. And their technology works! We are very pleased with the process and the outcome. Thank you!

3 years ago

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Christopher Henry Brooklyn, NY

Karen and the team made me feel like a VIP client. This was the best outcome and the smoothest process I've been part of. I thought buying a house would be very stressful. Working with Karen helped me alleviate any anxiety that I had through open lines of communication.

3 years ago

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Cecilia Berger Carthage, MO

I couldn't have asked for a better team!! New American Funding did the best job ever at becoming my new family and guiding me through my first homeowning process. I am definitely recommending New American Funding to all of my friends and family!!

3 years ago Edited September 14, 2021

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Patti D Portland, OR

We have been working with them for almost 4 years and this team is too notch!! They are so efficient, professional and all extremely nice people! They also answer all the questions we have and we have never felt confused by the processes!! We will continue working with them for any future dealings we have with our home!!!

3 years ago

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Abel Abeyta Albuquerque, NM

New American Funding has an outstanding and hardworking team that was able to help us get into our first home in a very timely and professional manner. I'm extremely grateful that I was lucky enough to stumble across the amazing team at New American Funding.

3 years ago

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Kenneth McMullin KS

While dealing with financial matters is a little unnerving; our experience with New American was top notch. The support received from start to finish was exactly what we needed. We would absolutely recommend using them to friends and family.

3 years ago

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Rick Hatmaker Beaverton, OR

NAF was just excellent! They were professional, expert and efficient. Plus, they listened closely to our needs and executed beyond our expectations. I will recommend NAF to my friends in need, and will certainly use again myself.

3 years ago

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LaTrese Schofield

The entire team made me feel very comfortable and confident with the handling of the process. I cannot sing Austin’s and Lorrie’s praises enough. The both rock!!!! Glad I had the opportunity to work with them both. Highly recommend New American Funding! As a matter of fact I already have👍🏽

3 years ago

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Saylys Carrillo Tampa, FL

Dash was an absolute pleasure to work with! He made our dream of owning a reality and we couldn’t have done it without him! The whole New American funding team were extremely helpful and made the process a breeze. I will highly recommend Dash and New American Funding to family and friends!

3 years ago

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Marcella Peyman

We've used NAF for two consecutive real estate transactions and they continue to amaze us. We're so grateful for their extra attention to detail, ample communication, and willingness to walk us through the process step by step so that we understand absolutely everything. I would recommend them again and again.

3 years ago

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mark lester Los Angeles, CA

New American funding is the best. As a first time home buyer there were always second thoughts on so many different companies but trust me guys, they are best on what they do. They are always there to guide you and give you everything you need. Like I said they are the Best. Thank you New American Funding for everything.

3 years ago

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Nancy Haney Greeneville, TN

New American Funding does not disappoint! If you need a loan, this is the loan company for you! They are equipped with all the departments necessary to take a loan from start to finish. The staff are very knowledgeable and will answer all your questions. In short, this is your one stop lending company - period!

3 years ago Edited September 14, 2021

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Jacob Killpack Logan, UT

My experience was great. The people were all friendly and knowledgeable. They were happy to work with me to answer questions and resolve my concerns even on weekends. Also, their web portal for signing documents and tracking the mortgage process worked very well.

3 years ago

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Gene Bishop Reno, NV

We purchased our home 4 years ago and New American Funding was our lender. We chose them because they don't sell their loans. We have since refinanced twice to lower the interest rate and have received great service each time. They are the only mortgage company we will use.

3 years ago

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John Smith Chicago, IL

We worked with Gloria and she was amazing. She had everything mapped out and answered all of our questions extremely quick. Our realtor loved working with Gloria and New American Funding. It was highly recommend on online ratings and now we know why.

3 years ago

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Nick Smith Portland, OR

New American Funding was great to work with throughout my lending process. My lender Dane Eischeid was great and very helpful from start to finish. I would recommend them to my friends and family and will use them in the future if I purchase a new home.

3 years ago

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Mike Tanner Charlotte, NC

New American Funding is a great company to do business with. The communication is superb. Everyone that we dealt with were very professional, knowledgeable and made the experience very pleasant. I highly recommend New American Funding!

3 years ago

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Seyma Goluoglu Auburn, AL

Ms. Anna W and her Team were very helpful and patient. They really worked with me in my time frame. She was always available for me when I had any questions. They made the buying house process look so easy :)) I highly recommend them!!

3 years ago

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Diana Fierro Santa Ana, CA

Dusty L. and his team were on it! They knew exactly what was needed to guide us through the process! It was painless and a very fast turn around! I will definitely recommend New American Funding to anyone I know who is thinking of refinancing their home!

3 years ago