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New American Funding

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7.7

Overall Score

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Bryan G Santa Monica, CA

The company made the whole refinance process flow seamlessly, their associates are extremely helpful and go above and beyond to make sure you understand whats going on every step of the way.

3 years ago

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J KZR Littleton, CO

I am a very busy person, so, what I enjoyed the most was the extremely professional approach to doing business. We were all on the same page from the word go. Thank you very much Tony and the entire team.

3 years ago

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Tom Lambert Epsom, NH

Pros. Excellent service. Smooth process. Web portal meh. Jordan M. was very helpful. We tried to lock in at 1.99% and there was a "system error" which seemed odd and it came back at 2.625% which is still good. The whole event made me skeptical. However, we still closed and got cash out and it went very well except for that one thing.

3 years ago

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John A Cole ,

Anderia and Richard were very pleasant and knowledgeable. This refinance was a very smooth process, and best of all we received a great refinance rate! We wouldn’t hesitate to use them again! John and Anita

3 years ago

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Summer Clements Tyler, TX

Our loan processor (Wes) was amazing. He was very helpful and thorough. Once our paper work was submitted, our loan was funded in just a couple of weeks. We had a wonderful experience working with New American Funding.

3 years ago

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Francisco Moncayo Spring Hill, TN

The company did not try to make money off the customer. Very happy with the experience. If available, those looking for a VA loan or refinance, call this company and reach out to Jordan M.

3 years ago

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Stacy Allen Pawtucket, RI

New American Funding help us out with our mortgage loan. The process was very organized and they had it broken down into steps so you knew your status. We got prompt responses back and the process went smoothly.

3 years ago

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D H Albuquerque, NM

Really good communication with a fast turnaround. It was a 3-week process for us, from start to finish. Pretty fast being a lot of companies are moving really slow with COVID here.

3 years ago

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Janice Picher Buckley Rockland, MA

It was a great experience. Everyone is knowledge and thorough. Particularly during the pandemic, we did everything on line, email and fax. I'd recommend North American funding in a heartbeat.

3 years ago

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Mohan B Upasani ,

The loan officer, Erik L, was very professional, courteous, responsive and always reachable. The loan was funded in a timely manner with regular updates of the process. We highly recommend Erik and New American Funding.

3 years ago

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Alisa Garrett Mountain View, CA

Very trustworthy company. I find the whole refinance process quite arduous but I had help every step of the way. They are careful and this is why they have such good ratings.

3 years ago

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J Wingo Aurora, CO

From the beginning of my refinance with New American Funding...my loan officer explained the entire process...it flowed without a hitch...I definitely recommend them for your mortgage needs.

3 years ago

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Mike D ,

Thanks to Joseph and his associates...they were all great! Communication was terrific and timely. Options were exactly what we needed. Would do it again and will recommend to anyone that is trying to refi.

3 years ago

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Lim Acupuncture and Herbal Medicine Centennial, CO Denver, CO

I really like that New American Funding service our mortgage throughout the life of the loan and don't sell it. All of the agents I have worked with so far are very professional and provided excellent customer service.

3 years ago

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Gener Mission Viejo, CA

Team were all professional and easy to contact when there is a concern to ask. I am very very confident and had a peace of mind knowing that they are not fly by night company! Kudos !

3 years ago

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Louie Fuentes West Covina, CA

The entire transaction from beginning to end was very pleasant. They answered all my questions abs provided me with plenty of information and resources to make an informed deduction to refinance my home loan.

3 years ago

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Sillent Warrior Fayetteville, NC

Second time doing a re-finance with them. As with the first time the employees were professional, provided constant updates and consistent communication to ensure my process went smoothly.

3 years ago

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Armondo G. Federal Way, WA

My loan officer Noah took the time to evaluate our existing loan and made recommendations that will allow my home to paid off in half the time and saves me a significant amount of money!

3 years ago

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Tim Palm Harbor, FL

New American Funding provided us with great service and team that was responsive and knowledge. We worked with Shevell Anderson and Alex Bello whom were amazing throughout the process. Thank you!

3 years ago

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Omar Al-Mashhadany Houston, TX

very helpful, Good communications, very smooth processing, best rates, he was available all the time , always taking care of my concern,really glad to work with alex you are the best . Thanks

4 years ago

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Amanda Aguerro Dallas, TX

I love everything about american funding! It has been a smooth journey and both of the reps I've had shevellamd tracey have been so good to me being very patient and informative. Just AWESOME!!!

4 years ago

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Anointed One Parrish, FL

Refinanced our home this year with New American funding for second time. Great smooth transaction, I would definitely recommend to friends and family. Very easy and quick process. Closed in less than thirty days.

4 years ago

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john slim Lansing, MI

I was very satisfied from start to finish. Everything was explained thoroughly and they were always available for any questions. I would definetly recommend them.

2 years ago Edited September 26, 2022

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annie kleman

My overall experience went well. However, there were a few misunderstandings towards the end of my home purchase. This was dealt with relatively quick.

2 years ago

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Pastor Steven Waters Calhoun, GA

NAF was amazing from step 1. Took care of us and made us feel valued as customers and felt like we were given the white glove treatment throughout the process.

2 years ago

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Tayler Carano Los Angeles, CA

I have used New American Funding several times. They have great rates and offer an smooth process. They always meet the deadlines. I would recommend them to anyone.

2 years ago

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Troy Tumlin Atlanta, GA

Very smooth and informative process,for refinance and restructure of debt,Caroline is always very helpful and knowledgeable of the options avaliable 👍🏻👍🏻

2 years ago

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William Restrepo Garland, TX

Very fast service, I was able to do the closing of my house in 21 days, and also was able to get a very good rate. Overall experience was great for me.

2 years ago

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Michelle Weisheit Jacksonville, FL

From start to finish the New American Funding team provided information regarding status and next steps taking the stress out of the process. Highly recommend!

2 years ago

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Charles Johnson Memphis, TN

I was denied by three lenders before new american funding. NAF took extra time to get us approved. Honestly without Greg this would have been a harder ride.

2 years ago

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Music Lover Omaha, NE

New American Funding provided us with fast, friendly, well informed service. We were able to conclude our business quicker than the fastest stated average time.

2 years ago

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Sam Eagle Mountain, UT

New American was great - far better than my past experiences with other companies. Great rates, great service - there’s a reason they have a stellar review rating.

2 years ago

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Danyelle Acclise Little Rock, AR

I would highly recommend New American Funding. Very helpful and always answered any questions with no hesitation. They work hard to get us our loan. I have no regrets

2 years ago

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Yared Beyene

William (My agent) is so nice, understanding and easy to communicate. He is very supportive. Because of him that I prefer The New American Funding Co.

2 years ago

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Cheryl Broder Cypress, TX

Offered us a great interest rate and credits. Closed under 30 days. Easy to understand documents. Knowledgeable personnel. Friendly and professional.

2 years ago

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Robert Newlin Blackwood, NJ

Jennifer M is the real MVP! She was wonderful to deal with and got us approved on our loan and helped us from beginning to end with no questions asked!!!

2 years ago

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Nazhane Wellington Avon, IN

New American Funding has the best loan officers! And closed on the promise date just as they promised. Being a first time home buyer they also had the best rates.

2 years ago

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Tom Oliver Manassas, VA

Employees I dealt with were great. Steven and Stephanie were knowledgeable and efficient. New Americans Rate and Fee advertisements were VERY misleading and borderline merit false advertising. Great Experience, but at higher rates / fees than expected, advertised or available through other lenders. Will solicit for future projects and loans, but will shop around prior to committment.

2 years ago

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Yu Jin Ontario, CA

Overall it’s been great. I wish there is more quick communication with processor. In my experience, Serei(my processor) only takes email and it is not convenient to address my questions.

2 years ago

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Nathaniel Dennie Mary Esther, FL

Team was very responsive and pleasant tow work with. Provided me with all of the information that I needed in a prompt and professional manner. Would definitely recommend!

3 years ago

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Corey Ferguson Montgomery, TX

My loan officer, Janelle M, was absolutely incredible to work with. Amazing service, great rate, and smooth process. I highly recommend New American Funding.

3 years ago

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William Holt Jr. Mount Holly, NJ

Melissa was very knowledgeable and understanding, being that finances are not my forté. She took the time to answer any and all questions that I had about my refi.

3 years ago

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Jon Hennemann Edmonds, WA

Joseph was our loan rep and he handled our loan well both explaining the process and doing anything to cut through the red tape that happens with all loans.

3 years ago

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Robin Evans Monument, CO

The refinance experience was very fast and efficient. From start to finish Thomas was there to answer my questions and I am very pleased with the outcome.

3 years ago

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Williams Connection Sanford, NC

This company has met our needs without a bunch of hassles! I highly recommend them! They are very professional and they show genuine concerns for their clients! A+

3 years ago

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Deirdra Green Fort Worth, TX

I worked with Tammy and her team for 9 months, they helped me get my credit where it needed to be and helped me to stay in a budget that was affordable to me.

3 years ago

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Christy Newell Asheboro, NC

The refinance process was extremely fast and every step along the way was explained. Chesna was an amazing help and I will absolutely refer her to anyone that I know.

3 years ago

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Lynnette Barrera Groveland, CA

She answered her calls, returned calls, and always kept us updated on our loan. It was quick, smooth, and stress free. Best loan experience ever! Thank you Katie!

3 years ago

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Karsten Wise Renton, WA

Daniel provided us with a great home loan. It fit within our budget, the process was quick. He was honest, straightforward, and responsive. Couldn't be happier.

3 years ago

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Jason Bird West Valley City, UT

Erica walked us through the entire process and made us feel comfortable throughout. She always had a solution to any roadblocks that presented themselves.

3 years ago