Name: AmeriSave Mortgage
Rating: 4.7

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Verified Customer

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Gilbert Rosas Valencia, CA

It was a very easy and smooth process from beginning to end.

3 years ago

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Verified Customer

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Theresa B. Fair Oaks, CA

The process was easy as far as refinancing goes. Was done in a timely manner.

3 years ago

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Verified Customer

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Tammy Dyer Lafayette, TN

They made my refinance a stress free experience and got me the lowest rate!

3 years ago

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Nikolay Lavrinenko Ashburn, VA

Glad to refinance with. Manager find the best offer what I asked.

3 years ago

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Verified Customer

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Linda Kessemeier Folsom, CA

excellent service, very response, the loan process was very quick

3 years ago

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Verified Customer

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Anonymous Haddonfield, NJ

I am glad I found them on the internet. Their follow up was good.

3 years ago

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Verified Customer

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Dan Whitlock Franklin, TN

Non responsive after closing. Check for escrow collected is missing and there is zero concern from anyone from my loan officer to people at corporate.

3 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.
Your mortgage experience is very important to our company, and we understand that you have a post closing situation that requires our immediate attention. A Customer Service Team member will connect with you today regarding this matter.

Our Satisfaction Team can be reached at our toll-free number 888-700-4026, or by email at [email protected].

Feb. 9th, 2021

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Verified Customer

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Russell Parker, CO

3 years ago

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Verified Customer

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Andy Peterson Carver, MN

Great communication and fast responses throughout the whole process

3 years ago

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Verified Customer

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Donna Philadelphia, PA

Excellent customer service. Knowledge, efficiency, courteous.

3 years ago

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Verified Customer

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Bob Davidson, NC

Personal attention and follow up. Speed and very competitive rates.

3 years ago

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Verified Customer

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Guillermo Concord, CA

The best rates. The agent was fantastic but there could have been more communication.

3 years ago

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Verified Customer

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Richard Schleyer Chicago, IL

Very knowledgeable and helpful broker. Helped assist me with re-finance.

3 years ago

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Verified Customer

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Summer Koester Juneau, AK

I was supposed to lock into a 25 year loan and somehow they locked me into a 15 year loan instead and now I can't get a hold of anyone to talk about that

3 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.

Your mortgage experience is very important to our company, and a Sales Manager will connect with you regarding this matter. Our Satisfaction Team can be reached at our toll-free number 888-700-4026, or by email at [email protected].

Jan. 20th, 2021

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Verified Customer

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sherri Haverhill, MA

rates are competitive, agent was helpful, customer service wasn't always the best

3 years ago

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Verified Customer

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Rich Warrenton, VA

Prompt, professional service. Delivered what they originally agreed to.

3 years ago

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Chip Carter Hollis, NH

Fantastic mortgage rate, very responsive, great customer service

3 years ago

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Dale Richland, WA

They offer an easy process and they are a very professional company.

3 years ago

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Verified Customer

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Nirmala Tracy, CA

They give you a very timely response and they did a really good job.

3 years ago

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Verified Customer

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Dennis J Castor Winchester, NH

They were great Very fast turnaround time and gave me what I wanted.

3 years ago

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Verified Customer

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Bill M. Berlin, MD

Customer satisfaction and attention to detail to do the processing right.

3 years ago

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Rodney Las Vegas, NV

Because they have always gone above and beyond what I've expected.

3 years ago

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Sam

Their customer service representatives are very friendly and responsive.

3 years ago

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Luann

They were very professional during the application and did a job well done.

3 years ago

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Krista

Customer service is always quick to respond and helped me with everything I needed.

3 years ago

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Verified Customer

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Larry

The people I've interacted with have been very friendly. Sometimes it's hard to get a hold of them though.

3 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at [email protected].

Dec. 24th, 2020

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Verified Customer

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William

Very satisfied with Amerisave. I like that they worked with me for my needs.

3 years ago

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Verified Customer

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Justin

The process was easy and they were always responsive. I am glad I did it.

3 years ago

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Verified Customer

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Nelto Gerlus

The best experience I've ever experienced with a mortgage process.

3 years ago

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Ashley Cromwell

Their customer service is personable and they offer competitive rates.

3 years ago

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Verified Customer

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Upali Seneviratne

Efficiency, honesty at its best. I enjoyed working with them.

3 years ago

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Verified Customer

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ALEIDA MARTINEZ

Fast, easy, convenient, and excellent service from start to finish

3 years ago

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Verified Customer

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Carl P

Fast, efficient and very professional service from start to finish!

3 years ago

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Verified Customer

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ROBERT L HESTER

Fast and great, nice and professional. Would use them again.

3 years ago

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Quang Nguyen

Fast and honest. Their professionalism and customer services are the best.

3 years ago

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Ann

My personal experience with my recent re-fi was positive and very efficient

3 years ago

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Linda

Helpful and knowledgeable staff. Kept me informed as to status.

3 years ago

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Rory

Amerisave was very attentive and worked with me and had competitive rates.

3 years ago

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Nathaniel

The loan officer assured me that everything would be taken care of and it was.

3 years ago

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Dax

AmeriSave kept me in the loop and they were responsive to me.

3 years ago

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Tyler

Communication was excellent. The loan officer was quick and efficient.

3 years ago

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Paul

Everything was good. They did a good job. All my question were answered pretty quickly.

3 years ago

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Michael Coleman

My processor was on top of everything from start to finish. I had no worries

3 years ago

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Stuart

Customer service is great. Timely. Good follow up. Great rates.

3 years ago

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Chris Sawyer

Lowest interest rate with the lowest fees and excellent service.

3 years ago

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Vincent

They really worked to make the process easy for the borrower.

3 years ago

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joyce

Very response and attention to detail. Made my job very simple

3 years ago Edited January 10, 2024

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Verified Customer

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James Irons

Great rates, good service, easy to apply, very efficient process.

3 years ago

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Verified Customer

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Edward Ford

Easy, accurate, professional, great rates, customer service outstanding

3 years ago

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Verified Customer

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Joyce Bires

Great service and the only one that didn’t ask for my ssn on the first call!

3 years ago Edited January 10, 2024