Name: AmeriSave Mortgage
Rating: 4.7

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Verified Customer

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Goff Yorktown, VA

Everything was pretty easy and straightforward. They were pretty responsive to the questions we had. We're glad we did it.

2 years ago

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Verified Customer

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Deidre New Orleans, LA

Refinancing with amerisave is easy so we worked with them again. I am still waiting on the closing documents from the title company. The rest of the process is easy.

2 years ago

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Verified Customer

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William Sarasota, FL

AmeriSavve is very trustworthy. They are very responsive and professional. I am glad id did. It was convenient to refinance.

2 years ago

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Verified Customer

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Stephanie Montgomery, TX

I was content with everything. They did a great job. It was very easy process. All was very clear. They took all the worry out of everything.

2 years ago

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Verified Customer

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Eugene Sherwood, AR

My experience was pretty terrible. Although I got a good rate, the loan officer was incredibly unorganized. We were almost a week past our closing date an it created a lot of problems with u trying to close on our house. My wife is a processor herself and she was trying to help them and it got all screwed up. We reached out to customer service to work out our problems and the loan officer was quick to escalate. They need to work on meeting timelines.

2 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at [email protected].

Jan. 14th, 2022

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Verified Customer

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Becky Green Bay, WI

It was really fast and convenient. They were easy to with questions. It is easy to have problems when you can communicate very easily with them.

2 years ago

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Verified Customer

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David Ellis Austin, TX

Excellent follow thru on everything. We had COVID obstacles that made appraisal a bit slow but Amerisave worked on it.

2 years ago

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Verified Customer

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Michael Dubbs Ellicott City, MD

Partnering with Solidifi Title Company. Very disorganized settlement with STC. They lost my my check and cost me an additional $32 in banking fees for cancelled check and funds wire service.

2 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at [email protected].

Jan. 13th, 2022

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Verified Customer

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Sofiya Galkina Novato, CA

The process was long, but smooth. Agent Martin D was very patient, took time constantly be in touch with explanation on progress.

2 years ago

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Verified Customer

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eugene robert swayngim Tuckahoe, NJ

All things went smoothly and timely, Heather is the best i have ever worked with. The other companies just kept wanting more and more paperwork

2 years ago

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Verified Customer

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Charles Manor, TX

It was relatively easy, there were some documents I was not as familiar with but it sounds like there are some items that might have been easier with other companies.

2 years ago

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Verified Customer

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Curtis Doylestown, PA

Overall I had a good experience. It did what I need done. I appreciate it. It is very detailed and there is good follow through.

2 years ago

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Verified Customer

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Rose Derry, NH

Amerisave has very knowledgeable people working there. They were there for me if I had a question. It did take longer than anticipated for the process to come to completion.

2 years ago

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Verified Customer

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Yahkemia Kingstree, SC

Everything in the main process is smooth. They reach out to you in a timely manner if you need help. It is what best fit my needs.

2 years ago

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Verified Customer

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Jiannong Las Cruces, NM

I've been a customer for the past 10 years. They answer all your questions. The process is smooth and easy. There are friendly reminders.

2 years ago

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Verified Customer

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Robert Cape Coral, FL

There was some miscommunication between my customer service rep and the loan processing department three times. They just took too long to return calls.

2 years ago

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Verified Customer

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Teressa Parrish, FL

They have great online tools when something is needed from you. They use text message which is you know quicker and easier sometimes to communicate.

2 years ago

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Verified Customer

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Donna Ochelata, OK

Amerisave is nice and very helpful. It was hassle free. They helped me with everything. They talked with me all the time.

2 years ago

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Verified Customer

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Pete Pompano Beach, FL

Every question I could have wanted answered, they were informed about. The people are pleasant to deal with. They were all friendly.

2 years ago

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Verified Customer

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Kenneth Vallejo, CA

The loan gentleman was helpful and answered a lot of our questions. It was simple and pretty streamlined. They were on top of our paperwork.

2 years ago

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Verified Customer

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Robin Lancaster, NH

We were expecting more of a heads up through the process and we had a couple instances where it delayed the closing because we didn't get a couple of tasks completed. Customer is very quick to respond and help out.

2 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at [email protected].

Nov. 15th, 2021

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Verified Customer

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Timothy Fairland, IN

My son recently used them and told me about how good his experience was. They were there when I needed them. Every question I had was answered.

2 years ago

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Verified Customer

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Allison Baudier Metairie, LA

Twice Amerisave had the lowest refi rates. Also, each time the loan mortgage rep from professional and communication was very good and timely.

2 years ago

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Verified Customer

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Michael Rumple Post Falls, ID

The SR Loan Originator Todd H was thorough and efficient. Fast processing. This is my second refinancing with Todd H and Amerisave.

2 years ago

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Verified Customer

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Christine Allen Broadway, NC

Amerisave associates were able to work with me to ensure that I recieved every single thing that I wanted from this expierence.

2 years ago

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Verified Customer

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Karen Aiello Mount Morris, MI

Never had to leave the house. Did all business on line and on the phone until closing then someone came to my house for closing.

2 years ago

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Verified Customer

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Richard Loveland, OH

We had really good communication back and forth and the person we were working with just made the process pretty quick and easy.

2 years ago

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Verified Customer

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Lori Saint Louis, MO

I am a satisfied customer. The person who handled my loan was very personable through the whole process, which was clean.

2 years ago

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Verified Customer

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Patrick North Las Vegas, NV

AmeriSave is great. I appreciate everything. They were very helpeful. They were able to answer my questions. They can be trusted.

2 years ago

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Verified Customer

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Luis E Fernandez Orlando, FL

The best of all Mortgage Company and they should have more like Margarite D. working or promote her to the next level she deserved.

2 years ago

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Verified Customer

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Melissa Rockford, MI

I will recommend them. They were professional and timely anytime I had a question and they kept me informed and made it easy.

2 years ago

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Verified Customer

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Jorge D Spring, TX

Very happy with team's work. We managed to close the mortgage in 15 days, which is pretty good. I am happy overall. It is a very good service.

2 years ago

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Verified Customer

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Valerie Eagle Point, OR

Thank you for the great loan officer. Because of them it was easy and seamless. When I called, they were right there to answer all my questions.

2 years ago

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Verified Customer

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Manoj Bothell, WA

All the information they provided helped it move quickly. They were very helpful helping me chose a loan. I got it right away.

2 years ago

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Verified Customer

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Anonymous Pendleton, OR

They have the best rate and the process is really easy and they are great with their communication. The experience is good.

2 years ago

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Verified Customer

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Kim Minneapolis, MN

The turn around is fast. It was easy to follow. The person that helped me was easily accessible when I needed support working through the process.

2 years ago

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Verified Customer

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Anonymous Ringgold, GA

We chose it for the cheapest rate and we are glad we did it. They did everything above and beyond. It only took about three weeks.

2 years ago

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Verified Customer

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Sorajin Winston, GA

I like that they are available twenty four seven. My person was always able to answer any questions I had. I am glad I chose them.

2 years ago

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Verified Customer

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Anthony Louisville, KY

Refinancing my condo with them was a positive experience. For the most part the process was pretty good. It was pretty quick and simple.

2 years ago

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Verified Customer

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Lamont Laurel, MD

Great communication. I appreciate how helpful they are. I am glad I did it. I would be very likely to recommend them to someone.

2 years ago

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Verified Customer

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Folu Gisanri Anoka, MN

Their team members were easy to work with, knowledgeable, and professional. Emails and phone calls were responded to in a timely manner.

2 years ago

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Verified Customer

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Bonicca Hillsborough, NC

From beginning to end, I liked everything about the company. Customer support is good and the rate is competitive so I am saving a lot of money.

2 years ago

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Verified Customer

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Scott Alice, TX

My needs have been met. I am happy with it. I was updated frequently and it was easy. I will do business with them again.

2 years ago

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Verified Customer

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Ronald Somerset, KY

We had a deadline with our employer and they were able to make it happen in a short period of time. It exceeded everything we asked of them.

2 years ago

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Verified Customer

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Gary Baldwin, MD

Everything went perfect. The support staff is always available on the phone. They were really fast. It was done in like two weeks.

2 years ago

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Verified Customer

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Gabriel Summerville, SC

Open communication via phone, text, and email and there is the portal as well which made it super east. It was a great experience.

2 years ago

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Verified Customer

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Joseph Lake Elsinore, CA

They’re fast and gave me a good quote and they are supportive and informative. Everything went well and I am happy I dealt with them.

2 years ago

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Verified Customer

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M Street, MD

So far the customer service has been outstanding. I am pleased with them. I was approved and settled within maybe 18 days.

2 years ago

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Verified Customer

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Nathan Orting, WA

We chose them because of their customer service. They were quick to answer questions and very through and really helpful.

2 years ago

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Verified Customer

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Cindy Arnold, MO

The process was very easy and I closed in 2 weeks for refinancing my home. DARIUS W was so awesome in walking me thru the process!!

2 years ago