Name: AmeriSave Mortgage
Rating: 4.7

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Verified Customer

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Timothy

Because of the clarity and ease of the process and I am very satisfied with the process of my refinance. I would use it again. Customer support is effective.

3 years ago

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Verified Customer

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Barbara

Everything was simple and straightforward. The website is marvelous. It was very easy to submit the documentation. Everyone was very professional and prompt.

3 years ago

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Verified Customer

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Paul

It requires a lot of computer expertise. Faxing and scanning was difficult for us but they were always there to talk to us. They communicated very well. The closing company screwed up.

3 years ago

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Verified Customer

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Tara Santangelo Royersford, PA

AmeriSave Mortgage company was very good to use. I highly recommend this company to family and friends. They had the best rate and the employees were excellent.

3 years ago

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Verified Customer

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Connie Shawnee Mission, KS

They were able to refinance a 1st and 2nd mortgage, both with high interest rates, into one with a much lower rate. We have been trying to accomplish this for 5 years.

3 years ago

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Verified Customer

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Chet Tabaka Germantown, MD

I shopped around and felt AmeriSave provided the best loan terms and service. I was particularly pleased with the Loan Originator (Stephen Bahret), who I felt was looking out for my best interests.

3 years ago

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Verified Customer

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Zachary Macomb, MI

The process was smooth. The person I worked with helped me all along the way. He explained what was going on and it was clear to me. I appreciated that. I am glad I did it.

3 years ago

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Verified Customer

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Shawn Murfreesboro, TN

I chose them because they have the best rates and it was easy to get everything done. The individuals were attentive and took care of the information.

3 years ago

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Verified Customer

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Ronald Dahlonega, GA

The people I worked with were excellent. The loan processor was friendly and knowledgeable. They kept me totally up to date on everything. Everything went perfectly.

3 years ago

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Verified Customer

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Deirdre Matawan, NJ

They have the best rate. They are very helpful and communicate very well. There was a small delay in the beginning but it was finally closed successfully and I am happy with the end result.

3 years ago

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Verified Customer

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Michael Hartwell, GA

The process of obtaining the mortgage was quick and simple. The only issue I’ve had with the was getting a closing attorney was difficult and that frustrating as the rest was speedy.

3 years ago

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Verified Customer

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Allen Prescott Valley, AZ

This company is the easiest was to get a loan. You submit all the documents online which is pretty easy to do. They get back to you quickly. The only thing I don’t like is thar most people talk about the same issue.

3 years ago

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Verified Customer

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Donald Anthem, AZ

Saw them on the internet and they had decent rating so I thought I would go with them but I am not happy that I did. I had to submit documentation multiple times because they lost it. They took forever to process it. It was a hassle. Customer support was good, every time I called, I got action.

3 years ago

Reply from AmeriSave Mortgage

Donald,
Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.

Your mortgage experience is very important to our company, and we will share your feedback with our Operations Team. Our Satisfaction Team is available to assist you and can be reached at our toll-free number 888-700-4026, or by email at [email protected]

Aug. 21st, 2020

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Verified Customer

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Nile Novato, CA

I had worked with AmeriSave Mortgage on a refinance opportunity about two years ago and they did such a great job I thought so I would try them one more time.

3 years ago

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Verified Customer

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Jerry Twin Falls, ID

My loan officer, Jones D, is very professional and wonderful to work. Any time I had a question, they were there to answer, even on weekends. I recommend them.

3 years ago

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Verified Customer

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Tara Denver, CO

A friend recommend Amerisave. Overall it was a good experience. I went down for a few weeks and I wasn’t satisfied with that but everybody was responsive and I am happy with the results of the loan.

3 years ago

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Verified Customer

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Hendrika Lincolnton, NC

I am definitely glad I did it because it was done very quickly though I am still waiting for a check to be dispersed to me and it has been about 4 weeks.

3 years ago

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Verified Customer

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Analise Alexandria, VA

They work great. It was quick, easy, and efficient. My loan originator was really helpful. Great experience, it was the right decision to get the loan.

3 years ago

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Verified Customer

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Bryan Eugene, OR

The loan officer answered all my questions really quickly and efficiently. Along with being efficient, they were courteous. It was easy to get and they have the best prices.

3 years ago

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James High Point, NC

The whole Refinance process was Great. The Team, me and my wife had walked us all the way until closing. There was a bump in the road along the way, but they stood by us until we were able to close. Thank u Amerisave Mortgage and our CONFIDENT TEAM.

10 months ago

Reply from AmeriSave Mortgage

James, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jun. 16th, 2023

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Verified Customer

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Mark Iwashko Denver, CO

Jessica was very professional and responsive. She addressed every question promptly and clearly. She was solutions oriented and never bureaucratic. In short, Jessica was an absolute pleasure to work with and I would recommend her to anyone without reservation.

11 months ago

Reply from AmeriSave Mortgage

Mark, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

May. 5th, 2023

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Verified Customer

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Amy

They always answered any questions I have and they always got back to me.

3 months ago

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Verified Customer

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Jason

Everybody is very knowledgeable in explaining things to us.

3 months ago

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Verified Customer

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Marie

The people I worked with were very helpful.

3 months ago

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Verified Customer

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Jack College Station, TX

easy process, lots of help . always in communication

3 months ago

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Verified Customer

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Andrea Conover

I was receiving the "run around" from April 2022 until January 2023 with my current mortgage company. Finally, through the grace of God, I received a card from Amerisave Mortgage and called the office. The receptionist transferred me to Isaiah L who after hearing my problem jumped into action and refinanced my mortgage. I closed February 2023. I received cash back to pay off debt. I love Amerisave Mortgage and consultant Isaiah L..... God Bless !!!

1 year ago

Reply from AmeriSave Mortgage

Andrea, thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026

Mar. 23rd, 2023

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Darrell Shuman Atlanta, GA

I contacted four mortgage companies and Amerisave was the only one that I could reach and get answers from in minutes. My loan originator Robert D always answered his phone. I never had to go through layers of automated voice answering. My loan processor was just as responsive and if the answer to my questions were not known immediately she would respond within the day. Amerisave was quick to meet my needs competitively. I would definitely recommend them.

2 years ago

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Jeffrey Lancaster, CA

Excellent service and great experience. Amerisave agents, Courtney and Joshua are friendly and professional. They make me feel at ease and walk me throughout the whole process. My loan is closed within 6 weeks. They got me very low interest rate of 2.25%. It’s not my first time I have mortgage loan with AmeriSave. I trust Amerisave in handling my mortgage and I’ll use them in the future. I would not hesitate to recommend Amerisave to anyone. Thank you Britney and Joshua.

3 years ago

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William E Price , IA

If given the chance to do business again with AmeriSave I would do it again over and over! I have had the best experience with Darla C that you could ask for in an agent. She took the time to explain the entire process and answer any questions I had. The costs associated with the loan are outstanding, I find that AmeriSave has put Rocket Mortgage (Quicken Loans) to shame for what they charge to do a loan! They may advertise low rates but AmeriSave has them! You cannot ask for anything more! Thanks again to Darla C and Randy M my processor for their excellent work!

3 years ago

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K N Springfield, VA

Amazing experience and would recommend it. Very very knowledgable loan processor (Adam S), he took the time to answer all my questions and ran through all possible scenarios like break-even analysis for points consideration so I can make the best decision. The loan approval process is a breeze, they have a fully online and digital system to get signatures and forms processed ASAP.

3 years ago

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Laura Trumbo Orem, UT

Our refinance process was quick, straightforward, and simple. All of my questions were answered quickly and everyone we interacted with was very kind and helpful. I shopped around a bit for our refinance, and Amerisave was not only by far the best deal, they were the only place that actually took the time to answer all of my questions. We had a nightmare loan process with another company when we purchased our home, so I was hesitant to try for a refinance. I’m so grateful to say this experience was completely different than our first loan. Highly recommend Amerisave.

3 years ago

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JDP Weaverville, NC

As seniors, we needed some help dealing with our online REFI request! Our Senior Loan Originator Tim A made it very easy for us - from the original contact by phone to our happy closing on 08/04/2020. He is a real professional who asked the right questions, handled everything quickly and in a manner we understood. The designated Processor - Sara T - was also of big help. Both my wife and I can highly recommend AmeriSave Mortgage Corp.and it's officer/employees.

3 years ago

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Tammy Stewart Kennesaw, GA

I was appreciative of the very quick response by Amerisave to my request for refinance. Amerisave's website made it easy to send in information and directly connect with my bank. The Amerisave staff took the time to explain everything in detail and always quickly responded to any questions I had. They made the refinance of my home very quick and easy and I was given a much better interest rate than other banks could offer.

3 years ago

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THIERNO NDIAYE Farmington, MI

“Connie W and Tim A were very responsive, helpful and always ready to support. Very professional and courteous! The Refinance process was easy, quick and very smooth. I like the fact that everything is pretty much handled electronically with a very efficient and interactive website easy to use. Highly recommended. Amerisave is the way to go!!!!”

3 years ago

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Verified Customer

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James

Very helpful. They were very easy to deal with to resolve your problems.

4 months ago

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Verified Customer

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Anthony Alexandria, VA

I like the speedy customer service provide by all involved during my process.

5 months ago

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Verified Customer

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Duane weaver Mankato, MN

All good. Fast, Friendly service. Rebecca knew her stuff.!!!!

5 months ago

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William San Antonio, TX

Great people and easy to work with. They worked very hard to get me refinanced. I definitely recommend them.

3 months ago

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Verified Customer

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James

I've only had the loan for about 3 weeks. It's very quick. They were quick to respond.

6 months ago

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Verified Customer

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Jesse

I don't think it's anything special, just regular like everybody else. They were always really responsive.

6 months ago

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Verified Customer

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Kenneth

They have experienced people working for them with an ability to solve problems quickly.

6 months ago

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Verified Customer

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Komlan

Mr. Michael was great. He provided all the information I needed and I like everything he did.

6 months ago

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Verified Customer

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Robert

Heather B was fantastic very knowledgeable very polite and patient just fantastic to deal with

6 months ago

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Verified Customer

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Susan Phoenix, AZ

I liked having a website to check everyday what tasks I still had to complete to finish my loan.

7 months ago

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Verified Customer

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Stephen

The people we worked with were really nice and kept us informed. The fees were quite high.

7 months ago

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Verified Customer

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J.

Blake R. walked me through the process. He knew what he was talking about and everything he told me was true.

10 months ago

Reply from AmeriSave Mortgage

J, thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jun. 22nd, 2023

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Verified Customer

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Craig

Quick response, they were nice to talk to and very pleasant. Great support and outstanding service. I highly recommend them.

1 year ago

Reply from AmeriSave Mortgage

Craig, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Mar. 22nd, 2023

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Verified Customer

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Aldo Blanco, TX

They're very easy to access and get information. The platform to upload documents is very easy to use and they were quick to respond.

1 year ago

Reply from AmeriSave Mortgage

Aldo, thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Mar. 23rd, 2023

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Verified Customer

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Kimberly Au Gres, MI

Competitive rates. Once we got into it, we thought the people were really good. We thought it was very professional, very timely, and it was quick.

1 year ago

Reply from AmeriSave Mortgage

Kimberly, we’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Mar. 22nd, 2023

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Verified Customer

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Wayne Media, PA

Every time I needed to talk to them, they were there. They got back to me even when I didn't expect it sometimes. They were very diligent.

1 year ago

Reply from AmeriSave Mortgage

Wayne, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Feb. 23rd, 2023