Acopia Home Loans

Name: Acopia Home Loans
Rating: 4.8

4.8

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361 User Reviews

7.3

Overall Score

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4.8

star star star star star

361 User Reviews

7.3

Overall Score

Compare

The Good

The Bad

Bottom Line

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Company Details

Minimum Down Payment

Conventional Loan

Minimum Credit Score

Conventional Loan

620

Government-Insured Loan Types

FHA, VA, USDA

Average Time to Closing

Undisclosed

Time in Business

17 Years

Company Headquarters

306 Northcreek Blvd. Suite 100 Goodlettsville, TN 37072

Number of Reviews 361

info Source of Information

LAST UPDATED: September 5th, 2024

Founded in 2007 and headquartered in Goodlettsville, Tennessee, Acopia Home Loans, offers mortgage loan services in 20 states across the country. Since its founding, Acopia Home Loans has issued over 40,000 loans, making the home owning dream a reality for many.

Acopia Home Loans is comprised of a team of mortgage professionals that provide a high level of service to borrowers, realtors, and builders. The company's mission is to foster a culture of respect, care, and integrity amongst its customers and employees.

Check out Acopia Home Loans reviews below to see what customers are saying about their experience.

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The Good

Variety of Mortgage Options
Simple Loan Process
Helpful Mortgage Calculators
Convenient Mobile App
Honoring Our Heroes Program
Customer Reviews

Variety of Mortgage Options

Acopia Home Loans offers home buyers several types of home and refinancing loans, including —

Conventional 15 and 30 year loan
FHA loan
Jumbo loan
USDA loan
VA loan

It should be noted that not every mortgage lender is an FHA approved lender, making Acopia Home Loans stand out from the competition. FHA loans help individuals secure a mortgage for as little as a 3 percent down payment, making it possible for those to qualify for a loan that typically would not be able to.

Simple Loan Process

Getting a loan through Acopia Home Loans is quick and easy; there are three simple steps:

Complete the online application — You will be required to provide some personal information and your credit score will be pulled to determine your FICO score.
Submit documents — Your Licensed Mortgage Loan Advisor will send you a checklist of required documentation which you can upload to the AcopiaGO mobile app or the company's online secure portal.
Wait for Approval — To complete the home loan application process, a team of Acopia mortgage professionals will be assigned to your loan and will keep you up-to-date every step of the way to application completion.

Customer reviews highlight how straightforward and easy the loan application process it with Acopia Home Loan's accessible, digital portal and tools.

Some lenders may require you to speak with a loan officer or even visit a branch location to complete the application process, so it is especially nice that Acopia Home Loans' application process is entirely online, and can even be completed through the company's mobile app.

Helpful Mortgage Calculators

Acopia Home Loans has eight helpful calculators to help you know how much you can afford on your home purchase:

Payment/Amortization Calculator — calculate your monthly payment and how the loan principal will be paid over time
Rent vs Own Calculator — see whether or not you should rent or buy a home
Annual Percentage Rate Calculator — calculate the APR for fixed-rate or adjustable-rate loans
Debt Consolidation Calculator — determine if you can consolidate debt by combing it with your mortgage
Prepayment Savings Calculator — see how soon you can pay off your mortgage
Early Payoff Calculator — determine the additional monthly payments needed to pay off your loan sooner
Refinance Break-Even Point Calculator — see how long it will take to "break-even" on a refinanced loan
Tax Savings Calculator — determine estimated tax savings

With Acopia Home Loans' calculators you can easily make needed calculations based on your specific needs and circumstances.

Convenient Mobile App

Acopia Home Loans has a mobile app, AcopiaGO, equipped for both iOS and Android devices. The app simplifies the process of securing a home loan. AcopiaGO lets users:

Complete the application to get pre-qualified
Search available, local real estate
Use tools that calculate monthly premiums, select best-fitting loan types, adjust down payments, and determine affordability
Scan and submit documents directly and securely from your phone
Access checklists and loan milestones notifications
Contact both your realtor and lender

Honoring Our Heroes Program

Another unique factor about Acopia Home Loans is the company's Honoring Our Heroes Program. This program is designed to give back to veterans, active military, law enforcement, firefighters, EMS, and teachers through mortgage benefits. These benefits include —

Lender credit up to 0.25% of your total loan amount
Home purchase or refinance (listed or FSBO)
No origination points

This special program is unique in the mortgage industry, if you qualify for the Honoring Our Heroes Program, talk to one of Acopia Home Loan's representatives to get more information.

Customer Reviews

The Acopia Home Loans reviews on Best Company reflect a strong sense of customer satisfaction among current borrowers. From upwards of 200 customer reviews, nearly 90 percent of those give Acopia Home Loans a five-star rating. A majority of the customer reviews highlight the following:

Personable and reliable loan officers
Transparent and an easy to understand process
Quality products, rates, and overall service

If you want a Mortgage Lender that goes above and beyond for the homeowner, Acopia Home Loans is a great option.

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The Bad

Limited State Availability

Limited State Availability

Acopia Home Loans is currently licensed to provide mortgage services in only 20 states:

Alabama
Arkansas
California
Colorado
Delaware
Florida
Georgia
Illinois
Indiana
Kentucky
Louisiana
Maryland
Mississippi
Missouri
North Carolina
Pennsylvania
South Carolina
Tennessee
Texas
Virginia

If you don't reside in any of these states, Acopia Home Loans' mortgage products and services will not be available to you, and you will need to look into other lender options.

View Best Mortgage Lenders

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The Bottom Line

Acopia Home Loans offers mortgage options for nearly any kind of home buyer — high income, medium income, low income, and even veteran home buyers will be able to find a loan option that is tailored to their circumstances.

What really sets Acopia Home Loans apart is its dedication to exceptional customer service. Between its helpful loan officers and mobile app, you can expect to have a smooth home loan process with Acopia Home Loans if you live in one of the 20 states that it is licensed in.

View Best Mortgage Lenders

If you have financed a home purchase with Acopia Home Loans, please tell us about your experience by leaving a review.

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User Reviews

Star Rating

4.8

star star star star star

361 Reviews

Review Breakdown

5 grade

90%

4 grade

3 grade

2 grade

1 grade

Sentiment Criteria

Value

star star star star star

Quality

star star star star star

Service

star star star star star

Trustworthiness

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star star star star star

Jeanette Benitez

Tina H. is an outstanding mortgage professional. She provided great support through every step of the process, we had some on the road , but she found a solution was very patient ,went above and beyond my expectations. Her knowledge, professionalism and dedication to her put my mind at ease with purchasing our forever home. she made the mortgage process very simple and easy for me. She is honest, sincere and truly cares about her clients.

2 months ago

star star star star star

Alexandria Bradley

I had the pleasure of working with Tina H. Although this was a buisness relationship, I felt Tina had my BEST interest at heart. She was available outside of the normal business hours and her patience while guiding me through the process was superior! Tina answered my questions to ensure understanding and during moments of doubts and frustration she provided reassurance. I had a GREAT experience.

3 months ago

star star star star star

Ka Vang

Working with Acopia on receiving my very first home purchase was AMAZING! Tina had been wonderful and communicative throughout the whole process. I'm not very savvy with finance lingo, but Tina was very patient with me and explained things that I didn't understand very well. Tina was able to provide several lending options for me to meet my needs and my budget. I couldn't be more happy with the options that were presented to me and the purchase of my first home went smoothly because of Tina. Thank you Acopia and THANK YOU TINA!

4 months ago

star star star star star

Novell Blain Dallas, GA

Acopia was a dream to work with! Tina H and everyone on the team are professional yet so personable, making the loan process less stressful and intimidating for me. I found them to be extremely efficient in their work, and I really appreciated the level of communication they provided in all phases of the process. I will definitely be a return customer in the future!

9 months ago

star star star star star

Regina Reichenberg Elk Grove, CA

Working with the staff at Acopia was very easy. My mortgage loan advisor was quite knowledgeable and provided me with a wealth of information on available options. His expertise was obvious. With rates as high as they are, I appreciated his guidance in navigating the process. Providing necessary documents was easy and convenient using Acopia's client portal. All in all, a good experience.

11 months ago

star star star star star

Tom Razniewski Lafayette, TN

Speed, friendliness, and accuracy! These words fully describe our loan process with Acopia. They were so fast, we were able to close a week earlier than we expected. My wife and I helped the process by responding quickly to the requests for information, but it wouldn’t have helped if Acopia wasn’t on top of their game. The only detail they could have improved on is to volunteer the various costs involved in closing earlier in the process. We weren’t surprised by any of the costs since we have mortgaged houses before, but it would have been that much more comfortable had we seen the costs in ‘print.’

3 years ago

Reply from Acopia Home Loans

Thank you for your kind review, Tom. We appreciate you! Thank you for your honest feedback, too; we'll look into what changes we could make to improve that part of the process.

May. 24th, 2021

star star star star star

William Stephen Port Saint Lucie, FL

James and his team were excellent, informative, and aggressive in getting our loan closed and approved. As a first time home buyer We went in nervous but, the people at Acopia know their stuff and prepare you for what the underwriter will need so I was able to have just about everything to them in the first shot. We even got to move closing up a week. James C got it done and followed through on everything staying true to his word. No hidden fees, no nonsense. James and his team are top notch and should be the first choice to go to when looking for a mortgage. Kept us informed, returned our calls with urgency, followed through on his/their commitments, what else could you ever ask for? Danielle and William Stephen

4 years ago

Reply from Acopia Home Loans

Thank you, Danielle and William! We certainly appreciate your recommendation and are so pleased James and his team took such good care of you. Congratulations on your new home!

Jun. 16th, 2020

star star star star star

Andrea C Hempstead, NY

We were extremely pleased about the level of professionalism we received from our Mortgage Loan Advisor (Rick R.) and our Loan Processor (Daisy R.) . They went above and beyond fulfilling our needs during our mortgage application process. Unfortunately, we were unreachable for confidential conversations during ourregular 9 to 5 work week. However, both Rick and Daisy made themselves available after hours and on weekends to answer any queries and explained and assisted with any paperwork required. They made the process so seamless and kept us updated at all times. Considering that we were taking on a loan from out of state, we thought we would have difficulties meeting a target of 40 days to close. However, one week before the scheduled closing date, we were informed by Rick that we were clear to close. Therefore, if we wanted , the closing date could be scheduled quicker than plan. We however agreed to stay with the original closing date as we already applied for time off from work to complete the closing. During our journey we received some personalized videos that made the process even more fun. Kudos for that great idea. They really helped us to understand more about the road ahead and the final video we received was even more encouraging. Based on our pleasant experience, we will certainly be recommending Acopia Home Loans to our friends and families. Thanks again for your personal touch in what usually appears to be a daunting process.

4 years ago

Reply from Acopia Home Loans

Thank you for the 5-star review and all of your kind words, Andrea! We are so glad you chose Acopia to be your lender - you like our fun videos - and Rick and Daisy took such good care of you. Welcome home! :)

Mar. 27th, 2020

star star star star star

Martha Webb Villa Rica, GA

I relocated last year for a job and had been searching for a house since 2018. After 6 months of trying I finally got to the final week of closing just to be told that I wasn’t able to close due to an error with the appraisal. I was recasted and unfortunately running out of options. Instead of moving furniture into my soon to be home, I was forced to lease for a year. 7 months later, my realtor reached back out to start the search again. I started doing some research on my financial options and came across Acopia. I reached out to Bill Decker and explained to him my recent circumstances and he assured me that he would do his very best to get me the home of my dreams. He was very knowledgeable, understanding, patient and willing to go above and beyond for me...especially since I had a bad experience from another agency. He provided me with up to date information and was extremely proficient at ensuring I didn’t worry about anything...did I fail to mention that he was able to secure me an excellent interest rate?! He and his team worked tirelessly during my home buying process to ensure that I closed timely. As of today, I am writing this review from the comfort of my new home!

5 years ago

Reply from Acopia Home Loans

Thank you, Martha! It was our pleasure to guide you through the homebuying process. Thank you for taking the time to leave us this review and thank you for choosing Acopia as your lender.

Aug. 8th, 2019

star star star star star

Rachel L Casselberry, FL

I used Acopia last year to secure an FHA loan to purchase my house. Unlike some of the reviews below, I actually sought out at least 10 lenders that were vying for my business. At the end of the day, Acopia gave me the best rate AND the best customer service. They were all friendly and made sure to explain everything as we navigated through the process. I can't remember the name of the woman that mostly helped me but she was amazing and called me back within hours and many times within minutes. The same with emails. I knew that if I called my person, she would get in contact with me by at most next day depending on the time of day I called. The house that I purchase was a foreclosed home that required a closing within 30 days. Acopia was spot on and my loan process was thorough, complete and my closing happened on time as scheduled without a hitch. Now with all the above being said, the loan process in itself no matter who you go with is a grueling one but you need to go into it expecting that. Since closing on my load, I have referred my sister to Acopia and she closed on her house with them with the same experience. I will continue to refer any one I know needing their products as I myself will if and when the time comes. This company operates more like a family and I love that. Your treated as a friend of the family and not just a customer. As individuals, you should do you due diligence and shop around and get a couple other lenders in the mix to compare your options and then make your decision. I found Acopia to have the best transparency in their practices which speaks largely to great integrity which is why I ultimately went with them.

7 years ago

star star star star star

Kisha Cardinal Covington, GA

Terri C and Christy R was a pleasant to deal with purchasing my first home. They returned every call, text message, and email. They really made me feel like family. Closing was an ease, the whole entire process was stellar experience. I recommend this company because I did not believe it was going to be possible to purchase my home. Acopia home loans; especially their staff made my dream become a reality.

1 year ago

star star star star star

Mark Rudd Atlanta, GA

Excellent customer service and management. They consistently exceeded expectations and answered all questions throughout what became a lengthy process. Bruce and company are the best! We were confronted with a difficult situation just prior to closing and didn’t believe purchase of the home was possible. However, Bruce and his team worked diligently to facilitate the closing.

3 years ago

Reply from Acopia Home Loans

Thank you, Mark, we appreciate your review! We're so pleased Bruce and his team were able to help. Congratulations on your new home!

Sep. 24th, 2021

star star star star star

christa rodgers Fairfield, AL

Acopia Home Loans were fantastic to work with, they were professional and fast. I came to Acopia through a friend’s recommendation when my other mortgage company was dragging their feet, making mistakes, and not being professional. I was so happy when a friend referred Acopia to me, from the moment I first spoke to them till my loan was closed….they were always there for me! I would recommend them to anyone!

3 years ago

Reply from Acopia Home Loans

Thank you so much, Christa! We appreciate your review and recommendation. We're so happy that you chose to come to Acopia and look forward to working with you again.

Aug. 12th, 2021

star star star star star

BP Lithonia, GA

Sonja and Daniel are spectacular with keeping the lines of communication open. From the application process to the approval of the underwriters- it was a completely smooth process. They have such fun personalities, that I felt completely comfortable with them from the very beginning. I am so grateful that my realtor led me in their direction! I will sing their praises to anyone who asks!

3 years ago

Reply from Acopia Home Loans

Thanks so much, BP! Sonja's team is terrific and we're so glad they were able to help you. We appreciate your recommendations and look forward to working with you again.

Aug. 12th, 2021

star star star star star

Octavia Mack Haines City, FL

My experience with Acopia Team was good. My husband and I walk in a Model Home 9 months ago didn’t know if we would get approved but we was hoping Acopia Team would help us alone the way to become home owners and Acopia Team did just that. We had some hiccups but Acopia Team had the committed attitude just as much as we did. Many thank you to the Acopia Team.

3 years ago

Reply from Acopia Home Loans

Thank you Octavia, it was our pleasure. Congratulations on your new home!

Aug. 12th, 2021

star star star star star

Ieasha Foster Carrollton, GA

From day one, Tina and David were heaven sent! They were on top of everything. My husband and I were amazed at the attention t hey gave us and how they would respond to our emails almost immediately. They made the experience of buying our first home easy. The whole Acopia team are awsome.I will definitely recommend them to first time buyers. Amiricle Foster

3 years ago

Reply from Acopia Home Loans

Thanks so much, Amiricle! We appreciate your recommendation and are so pleased that Tina and David were able to take such good care of you through the process. Congratulations on your new home!

Jul. 9th, 2021

star star star star star

Randall Clemons Belton, SC

Wow Acopia is the best!!! We had a very bad experience with another company until Kin and his team stepped in and got us in our new home❤️ Every Tuesday we gotten a update on our application… We highly recommend Acopia Home Loans for your needs because they are the best❤️ Give them a try, because you will be glad that did!!!! Thank you Kin The Clemons

3 years ago

Reply from Acopia Home Loans

Thank you for your recommendation, Randall! We appreciate you and are so glad Kin and his team took such great care of you. Congratulations on your new home!

Jun. 25th, 2021

star star star star star

Larry Kansas City, KS

I have had several home loans in the past but working with Christina at Acopia Home Loans was absolutely the best! When she got back to me while on her vacation (which I didn’t expect) I knew we had a great agent to work with . The Acopia web site was very easy to navigate while guiding you through the process. Uploading all of the required documents was super easy. Best of all, Christina was always there to guide us and answer all of our questions. Closing went perfect. I would highly recommend Acopia/Christina for your home loan needs!

3 years ago

Reply from Acopia Home Loans

Thanks so much, Larry, for your kind words and recommendation! We are blessed to have the best loan advisors on the planet and this is a testimony to just what they're willing to do to deliver exceptional customer service. We're so pleased Christina took such great care of you & look forward to working with you again. Congratulations!

Jun. 25th, 2021

star star star star star

William Joseph ,

The people at acopia were friendly and very helpful. They stuck with me even though it took a little while and the first house I was supposed to get didn't work out. It was a bit of a headache with my bank accounts and getting loaned money from my brother, but I think that was more the underwriter than it was acopia. So I liked them, and would use again.

3 years ago

Reply from Acopia Home Loans

Thank you, William, we appreciate your review and are glad it all worked out. Congratulations!!

Apr. 9th, 2021

star star star star star

Frederick Bracklein Marrero, LA

I don’t know where to start man all the people that helped me with my loan were great. They made everything very easy for me. If I put down everything great about the people that helped it would take me all night. I want to tell them all thanks again for making this loan refinance so easy and fast for me. I would definitely recommend this crew to everyone to use in there financial needs. I would definitely give them all 100’s like I already have told them.

3 years ago

Reply from Acopia Home Loans

Thank you for your kind words and recommendation, Frederick! We appreciate you and look forward to working with you again.

Apr. 9th, 2021

star star star star star

Marisa Estes Athens, GA

👏🏼👏🏼👏🏼Billy L. and his team were fantastic. I’ve used Billy twice to purchase and refinance my home. His level of professionalism is off the charts. He made sure I knew what what happening at every step. He answered my calls and texts outside of traditional working hours. Billy never made me feel like I was a bother with my many questions. In fact, he put things in everyday terms for me unlike other groups that tend to use language only they understand. I recommend Billy and his team HANDS DOWN. 👏🏼👏🏼👏🏼

3 years ago

Reply from Acopia Home Loans

Thank you so much for your kind review & recommendation, Marisa! We think Billy is terrific, too, and are so glad he's taken such good care of you.

Mar. 23rd, 2021

star star star star star

Mr. Mrs. DeWitt Palm Coast, FL

My wife and I were very confused on the whole home mortgage thing being this was our first home but Acopia Home Loans Christian took the time to inform us and made sure that we clearly understood what was needed from us each and every time we called or emailed informing us of our mortgage and how would pan out. To be honest dealing with Acopia home loans was the easiest part of building our first home home. They informed us of all the options available to New first time home buyer’s. All we can say is thank you but that just doesn’t seem like enough!

3 years ago

Reply from Acopia Home Loans

Thank you, Mr. and Mrs. DeWitt, for the kind review. We're so glad Christian was able to help; we love assisting first time homebuyers through the process so they feel at ease. Congratulations on your new home! We appreciate you & look forward to working with you again.

Mar. 23rd, 2021

star star star star star

Stacey Mitchell Saint Augustine, FL

Acopia Home Loans provided great support throughout the loan process, provided quick response to all inquiries and frequently went above and beyond by working around our schedules to facilitate document gathering and submitted. We had some obstacles regarding access to documents, in which the team at Acopia worked very hard to remedy! We cannot say enough to express our appreciation for their hard work!

3 years ago

Reply from Acopia Home Loans

Thank you for your kind review, Stacey! It was our pleasure and we look forward to working with you again.

Feb. 5th, 2021

star star star star star

Stuart Panama City, FL

Kayla, her processors, management, underwriters all went overboard for us! We were not doing good with another company ( with some technical details and they didn’t want to help get the application straight) Kayla jumped right in and issues were straightened out and we closed on time , better rate and less cash was needed! Without Acopia We would have homeless!

4 years ago

Reply from Acopia Home Loans

Thank you for your review, Stuart! We are so glad Kayla and her team were able to work everything out for you. Congratulations & welcome home!

Sep. 1st, 2020

star star star star star

Bree D. Clermont, GA

From the moment I contacted Allen K needing a pre approval letter for the purchase of my new home, I knew I had made the right decision. Both he and his assistant Maria were quick to respond, very knowledgeable, and efficient. This was the best mortgage experience I’ve ever had and he made what’s been agonizing in the past easy and pain free! I would without a doubt recommend him to anyone looking for a mortgage lender. He is phenomenal!!!

4 years ago

Reply from Acopia Home Loans

Wow, thank you for the glowing review and recommendation, Bree! (and we agree, Allen is terrific). Thank you for choosing Allen and Acopia to take care of your lending needs.

Aug. 21st, 2020

star star star star star

Joel Desir Lawrenceville, GA

Professionalism: looking for the best interest of customers; keeping customers informed and explaining quite well the process. Knowledgeable and experienced: The team knows our concerns and addressed them before we could even bring them to their attention. Patience and kindness: They have a positive attitude in inquiring documents or getting them signed

4 years ago

Reply from Acopia Home Loans

Thank you so much for the kind words and 5-star review, Joel! We appreciate you and look forward to working with you again.

Aug. 10th, 2020

star star star star star

Dennis Doblado Suwanee, GA

Acopia Home Loans offered a great deal of help and guidance. They were knowledgeable and forthcoming, in order for me to be in a position to better to be able to purchase a home....without putting myself in a less than ideal financial situation. They were honest about my situation and helped me better understand the whole process and what I needed to do to improve my home buying experience. I would highly recommend Acopia Home Loans.

4 years ago

Reply from Acopia Home Loans

Thank you so much for your recommendation, Dennis! We appreciate your review and look forward to working with you again. Congratulations - and welcome home!

Jul. 17th, 2020

star star star star star

Eric Daily Foley, AL

Ross S went above and beyond his duties as a VA loan officer, and got us the best rate available. The journey that we were on in selling/buying ended very well. The beginning quote was the end quote. Kudos to Ross. The interactions with him were over the phone and through email. I hope that one day we can actually meet each other. I'd like to shake his hand.

4 years ago

Reply from Acopia Home Loans

Thank you, Eric, we appreciate your kind review. We look forward to working with you again - and meeting you - one day as well.

Jul. 1st, 2020

star star star star star

Scott Atlanta, GA

Patrick K was awesome from the beginning. He made the whole process as effortless as possible. His personality was a Great addition to the experience. He made me feel like family and was always there for me when I had questions or concerns. The whole team at Acopia were friendly and attentive to my needs. I’m more than pleased with my experience and if I ever need another loan I will be giving Patrick K a call.

4 years ago

Reply from Acopia Home Loans

Thank you for all of your kind words, Scott! So glad Patrick took such great care of you :)

Jun. 10th, 2020

star star star star star

Rita Evans Lakeland, FL

Every member of this team is professional and knowledgeable! They did a great job in taking care of our home loan and always having answers to our questions. They even answered the phone when we called (which is rare these days)! Additionally, they flawlessly processed our loan during the uncertainty of the COVID-19 Pandemic. Highest recommendation to Acopia!

4 years ago

Reply from Acopia Home Loans

Thank you so much for your kind words and recommendation, Rita! We appreciate you choosing Acopia as your preferred lender!

Jun. 2nd, 2020

star star star star star

Julie Concord, NC

I received excellent service from every team member. They were timely, efficient and accurate. All of my questions were answered completely and my problems were solved. What makes this experience even more outstanding was that it was started and completed during Covid19. I am very appreciative of all the work that Kin A and his team did for me, and I will not hesitate to use him in the future and recommend him to others.

4 years ago

Reply from Acopia Home Loans

Thank you for your recommendation and kind words, Julie! So glad Kin's team was able to help you during this time. We look forward to working with you again!

May. 11th, 2020

star star star star star

Cameron Glenn Anderson, SC

With the situation I had going on, Acopia Home Loans did not give up on me when I wanted to. They stayed with me through the end and now I'm happier then I ever been Kin and Melanie are great realtors and they'll fight tooth and Nail to keep you satisfied. I highly recommend them and Acopia Home Loans. Lee also knows his way to help with Financial Aid is every aspect of home buying.

4 years ago

Reply from Acopia Home Loans

Thanks for your kind review, Cameron! We're so glad you chose Acopia and so glad Kin and his team were able to help you through the process - Congratulations, and welcome home!

Apr. 14th, 2020

star star star star star

Gabrielle Mason Sharpsburg, GA

Not only do I use Acopia for business as a Realtor; I do personally for my own home purchasing or refinancing needs. From first contact- customer service is timely, friendly and professional. They have numerous loan programs to suit most buyer needs and scenarios. I can always count on Acopia to help my clients get to the closing table and into their own home!

4 years ago

Reply from Acopia Home Loans

Thank you for your kind review, Gabrielle! We appreciate you and are so pleased to have your partnership :)

Mar. 27th, 2020

star star star star star

Vickie Marquardt , IN

Sam H. and the team at Acopia Home Loans exceeded any customer service we had ever received from any bank. They literally worked day and night to help us secure a mortgage. They treat every person as if he is their only customer. Their communication was excellent with quick response times and timely resolution. I would recommend Acopia Home Loans to anyone who truly wants the best person-centered service out there! Thank you, Acopia for helping us get the house of our dreams!

4 years ago

Reply from Acopia Home Loans

Thank you for your kind words and recommendation, Vickie! We are honored that you selected Acopia to be your lender of choice. Congratulations on your new home!

Mar. 23rd, 2020

star star star star star

Monica Attleboro, MA

Acopia Loans was very professional and accommodating for us. The process was simplified through uploading documents on a website. This made it very efficient and quick to consolidate all information needed. The staff were excellent to work with, kind and caring. James always took time out to call us to see how things were going and also gave us updates. That was so appreciated.

4 years ago

Reply from Acopia Home Loans

Thank you, Monica - we were happy to help. Welcome home!

Mar. 17th, 2020

star star star star star

Michael Covington, GA

Allen Kenknight and everyone at Acopia Home Loans was very helpful and great to work with they made the whole process very easy from the start we where even able to close on our forever home a week earlier than planned I would and have recommend Acopia Home Loans and Allen Kenknight to any and everyone that is looking for a house or wanting to refinance

4 years ago

Reply from Acopia Home Loans

Thanks so much, Michael - we really appreciate your recommendation! Thank you for making Acopia your lender of choice!

Mar. 12th, 2020

star star star star star

Justin Charlotte, NC

After 13 years of service in the Army and never owning a home. I am extremely pleased with the professional attitude, amazing team and the attention to detail they provided me. From meeting up with Kin A just to shake hands. Then working with Ms. O through all the stressful times of getting the loan. I have had an absolutely amazing experience while buying my first house.

4 years ago

Reply from Acopia Home Loans

Thank you for your kind review, Justin - it was our honor. Thank you for your service and... welcome home! :)

Mar. 12th, 2020

star star star star star

Rowan Keller Marietta, GA

Joanie N and the entire team are fantastic. They answered all of our questions, even the after hours and last minute ones. It was my partner's first time buying a home and my first time using a USDA loan so we had plenty of questions for everyone. Buying our home was such a smooth process using Acopia and we would certainly recommend them to anyone who asks.

4 years ago

Reply from Acopia Home Loans

Thank for your kind words and recommendation, Rowan! It was certainly our pleasure to help you both.

Feb. 26th, 2020

star star star star star

Jared Maxwell Lithonia, GA

Excellent company to work with. Our loan officer helped with everything from getting the documents we needed to finding us the right insurance policy. He also helped me with my other finances, so that after we sold our old house, I could pay off all my credit card debt, purchase a new home, and still have money left over to help me start a business. These guys were excellent all around. I really can’t recommend them enough.

4 years ago

Reply from Acopia Home Loans

Thank you so much, Jared! We are so glad to have been able to help and truly appreciate your recommendation.

Feb. 26th, 2020

star star star star star

Ken Madison, GA

Our lender Eva was wonderful to work with and she guided us though the process with ease. She really felt like a family friend and always made herself available for questions or concerns. She even stepped up to bat for us when we had a small issue which she resolved quickly. Eva really made it a stress-free process for our first time buying a home and we would highly recommend her and Acopia to anyone else.

5 years ago

Reply from Acopia Home Loans

Thank you, Ken! We appreciate your review and are pleased to have been able to help you. Eva is terrific! Thank you for choosing Acopia as your lender.

Sep. 24th, 2019

star star star star star

Jennifer brummett Snellville, GA

Found the agent in general conversation after we were already with a different company. Agent was able to get us a better interest rate of almost 1 whole point less. Professional, kept us well informed and walked with us every step of the way from start to finish!! Prompt response to all my questions and concerns! Would use them again most definitely!

5 years ago

Reply from Acopia Home Loans

Thank you, Jennifer! We really appreciate your 5-star review and recommendation! Thank you for choosing Acopia as your lender.

Aug. 29th, 2019

star star star star star

Chris Sticher Nacoochee, GA

Worked with Jeff I and Brittany A and could not have imagined better service. They treated us like their only customer and gave us lightning fast answers at every turn. We were a pretty needy customer and they never let our many questions bother them. If anything they worked harder to get us what we need. I would trust this team with any and all mortgage needs! Thanks guys!

5 years ago

Reply from Acopia Home Loans

Thank you, Chris ~ we appreciate your review and recommendation! Jeff and Brittany are a great team; we're so glad they were able to help you through the homebuying process. Thank you for choosing Acopia.

Aug. 8th, 2019

star star star star star

Chyrel Wohlgemuth Acworth, GA

If it were possible to rate this company more than 5 stars, I would. We are especially in awe of how hard Anna B worked to not only meet our closing date, but our loan was completed and ready almost a week ahead of time. All we had to wait for was the seller. For every issue Anna had a solution and a positive attitude. She and Kayla S make a perfect team.

5 years ago

Reply from Acopia Home Loans

Thank you for your review, Chyrel ~ Anna and Kayla are terrific! We appreciate your kind words and trust in us for your home loan needs!

Jun. 20th, 2019

star star star star star

A Williams Gadsden, AL

I worked mostly with Charlene E and she made the loan experience as seamless and comfortable as possible. Buying and selling at the same time is extremely stressful and Mrs. E became my only comfort zone by making everything very clear. She kept an open line of communication and I appreciated her for that. Everything was done very professionally and the process was smooth.

5 years ago

Reply from Acopia Home Loans

Thank you so much for your review and thank you for choosing Acopia!

Jun. 17th, 2019

star star star star star

Ariana Eno Antioch, TN

Jeff and Wendy were patient, well-informed and responsive to my individual needs. The breakdown of information and the platform to submit and sign many documents electronically made the process easy!

11 months ago

star star star star star

Allison Suwanee, GA

Acopia made what could have been a stressful and overwhelming experience a pleasant and calm experience. Tanner walked me through every step always going above and beyond what he had to do. I will recommend Acopia to anyone needing mortgage assistance.

1 year ago

star star star star star

Kristi Stewart FL

I have had the pleasure of working with Acopia since the start of my real estate career. The communication is second to none, the staff is always eager to answer any question both myself and my clients may have. Approval turnaround time is incredible, the mobile app coupled with their processes make every transaction seamless.

1 year ago

star star star star star

Lauren Bledsoe

I worked with Joe P! He was incredibly knowledgeable, professional and VERY timely! I was initially working with my builders lender (Ashton Woods Builder) and they made the process miserable. Joe swooped in and saved the day! If it weren’t for him, I would’ve lost money. Thank you Joe for being so great!

2 years ago

Reply from Acopia Home Loans

Thank you, Lauren, we're so glad you had a good experience! We appreciate your review and look forward to working with you again.

Sep. 21st, 2022

star star star star star

Lakia Downs Spartanburg, SC

The lending team in Greenville, SC was a pleasure to work with! They went above and beyond to ensure that I closed on my first home. They kept me up to date throughout the entire process and were always available to answer my questions. I'm truly grateful for their hardwork and dedication!

2 years ago

Reply from Acopia Home Loans

Thank you for the 5-star review, Lakia! It was truly our pleasure. Congratulations on your new home!!

Dec. 28th, 2021

star star star star star

Darryl Williams Conyers, GA

This is the 3rd home loan l've closed with Acopia in the last 5 years so that should say how much l trust them with my mortgage needs! Stephen G, Pam M and the whole Acopia Team always professional, courteous, accessible, and always deliver!

3 years ago

Reply from Acopia Home Loans

Thank you for your kind review, Darryl! It's always a pleasure. We appreciate you choosing Acopia as your lender and look forward to working with you again.

Sep. 24th, 2021