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Acopia Home Loans

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7.3

Overall Score

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RazorFam Fort Mill, SC

Ms. Lee C and her entire team were a joy to work with. They were exceptionally professional, competent and kind. They were responsive, thorough and solid. We are grateful for their efforts and time!!!!

3 years ago

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Reply from Acopia Home Loans

Thank you so much for your kind words and review. Lee's team is terrific and we're so happy they were able to assist!

Aug. 12th, 2021

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Tiffany Nelson Gainesville, GA

Allen K and his tem were phenomenal! They walked ne through this process with kid gloves and made every aspect simple and wmade sure there was great clarity throughout the process. I highly recommend Accopia Home Loans.

3 years ago

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Reply from Acopia Home Loans

Tiffany, thanks so much for your kind review and recommendation! (We think Allen is pretty terrific, too). We look forward to working with you again!

Aug. 12th, 2021

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Christina Polk Orlando, FL

I worked with Cody and he was amazing. He was ALWAYS available for me and my questions. He was patient and explained the process to me with complete openness. I would recommend Acopia to anyone.

3 years ago

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Reply from Acopia Home Loans

Thank you for your kind words & recommendation, Christina! We are so glad Cody took great care of you.

Aug. 12th, 2021

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Keri Page Athens, GA

Allen was attentive to our needs and easy to get in contact with. Acopia was fantastic to work with. They explained everything in detail and made the entire process enjoyable!!

3 years ago

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Reply from Acopia Home Loans

Thank you, Keri, it was our pleasure. So glad Allen and his team took such good care of you. :)

Mar. 23rd, 2021

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Arthur Rodney Douglasville, GA

Jenny and her team made the home loan process seemless. The entire team kept me updated throughout the process. I would recommend Acopia to anyone looking to purchase or refinance their home. Thanks

3 years ago

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Reply from Acopia Home Loans

Thank you so much for your recommendation, Arthur! We appreciate you and look forward to working with you again.

Feb. 5th, 2021

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ELnJai Scurlock-Gabor Asheville, NC

Cameron & his team were top notch throughout the entire process. He was knowledgeable, informative, and made our home buying process as painless as possible. We highly recommend using Acopia for your home buying needs!

3 years ago

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Reply from Acopia Home Loans

Thank you so much for your recommendation! (and we agree, Cameron is terrific!) Congratulations on your new home!

Feb. 5th, 2021

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Cornelius A Goodin Ft. Pierce, FL

It was a very good experience. They were very professional. Very polite and made sure to me that this transition would go smoothly. They was always there to assist me on any information or questions I didn't understand. Acopia was amazing an I'm glad I've chose them to help me during this experience in business.

3 years ago

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Reply from Acopia Home Loans

Thank you so much, Cornelius! It was our pleasure. We appreciate you and your kind review.

Feb. 5th, 2021

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Morgan Zigelsky Lakewood, TN

Jeff S was very knowledgable and was able to explain everything to me in simple terms! I’m a first time home buyer so having Jeff explain everything is great detail was so helpful and calming during a stressful situation.

3 years ago

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Reply from Acopia Home Loans

Thank you, Morgan, we're so happy Jeff was able to help you (we think he's terrific, too!). Congratulations on your new home!

Dec. 28th, 2020

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Shailyn ,

There was a small hiccup in the beginning with communication and not being offered the best deal from the get go but once I got to work with my original loan officer everything worked out well. Kurt is very nice, patient and professional.

3 years ago

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Reply from Acopia Home Loans

Thank you Shailyn, we appreciate your review and are so pleased everything worked out for you.

Dec. 9th, 2020

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andrew wachter Asheville, NC

Fantastic experience working with Cameron L and his team in Asheville. They were always quick to respond and made this process as easy as possible for us first time homebuyers.

4 years ago

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Reply from Acopia Home Loans

Thanks for your review, Andrew - that's terrific to hear! A big congratulations on your first home :)

Aug. 24th, 2020

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Jason Payton Athens, GA

We worked with Billy and his team and had a great experience. They were in touch regularly regarding the closing process and were timely in their processing of our loan. We would absolutely do business with Acopia again.

4 years ago

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Reply from Acopia Home Loans

Thanks, Jason, we appreciate your trust in us and look forward to working with you again!

Aug. 20th, 2020

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Dana Markowitz Port Saint Lucie, FL

Anthony went above and beyond to make the loan process seamless! He was patient, knowledgeable and kept me informed every step of the way. Thank you for getting me in the perfect home!!

4 years ago

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Reply from Acopia Home Loans

Congratulations, Dana, and thank you for the terrific review! We're so glad Anthony took great care of you :)

Aug. 20th, 2020

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Randall T Beaty Nashville, TN

Joanie was very understanding and considerate to the times we're living in and the struggles and roadblocks it brought along, concerning the pandemic. I couldn't have asked for a better person for the job

4 years ago

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Reply from Acopia Home Loans

Thank you for your kind words, Randall. We're so glad Joanie could help and took good care of you.

Aug. 20th, 2020

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Liz Mattingly Norcross, GA

Jeff I was great, before meeting him Id actually encountered another Acopia agent who wasn’t. Jeff really takes the time to educate his clients and is always available in a reasonable timeframe.

4 years ago

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Reply from Acopia Home Loans

Thank you for your 5-star review, Liz, so glad Jeff could assist. And yes, we think he's terrific, too!

Jul. 15th, 2020

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Marti Ham Port Saint Lucie, FL

Absolutely amazing staff by your side through the whole process!! The professionalism and knowledge of this team was a tremendous help in us getting our new home! I would recommend them to family and friends.

4 years ago

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Reply from Acopia Home Loans

Thank you for your kind review & recommendation, Marti! And, congratulations on that new home! :)

Jun. 16th, 2020

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Riley Hilderbrandt Winder, GA

Pam and her team at Acopia were amazing! This was my first time purchasing a home and they were extremely helpful in answering all my questions and making the closing process as easy as possible!

4 years ago

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Reply from Acopia Home Loans

Thank you Riley, we appreciate you - and, welcome home! :)

Jun. 16th, 2020

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Hunter Allen Rock Hill, SC

Loved how Greg and Calli took care of all of our needs. They kept us informed possible issues before they arose so we were never blind-sided. Extremely professional. I’ve already referred them to other veterans.

4 years ago

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Reply from Acopia Home Loans

Thank you Hunter, we certainly appreciate your review and referrals - but especially want to thank you for your service.

Jun. 10th, 2020

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Zann Weinberg Hialeah, FL

Working with Acopia made the whole loan process easy to navigate... they led me through step by step and didn’t let anything slip by unnoticed. Thank you to Whitney H and his whole team!

4 years ago

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Reply from Acopia Home Loans

Thank you, Zann - we appreciate your kind review!

Jun. 10th, 2020

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Lindsey K Asheville, NC

Cameron L is a pleasure to work with. You can tell he really enjoys his job and also really enjoys helping people. He made me feel comfortable to ask questions and continues to help post refinancing.

4 years ago

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Reply from Acopia Home Loans

Thank you, Lindsey - and yes, we think Cameron is terrific, too! We appreciate your review!

Jun. 2nd, 2020

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Mario Vera Marietta, GA

The Acopia Home Loan team was very helpful. My experience with them was exceptional. They completed things quickly, communicated well, and had positive attitudes. I highly recommend them.

4 years ago

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Reply from Acopia Home Loans

Thanks so much for the kind recommendation, Mario! So happy to help!

May. 11th, 2020

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Alicia Graves Clarksville, TN

Acopia has been absolutely amazing to work with! I could not have had a better experience. Everyone on their team has been so friendly and easy to work with, they made the process such a breeze!

4 years ago

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Reply from Acopia Home Loans

Thanks Alicia, we really appreciate your kind words and review! Thank you for choosing Acopia as your lender!

May. 11th, 2020

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Scott Gibson Marshville, NC

My wife and I feel that Bruce and his team were a great help from start to finish and we can't thank Bruce enough for helping us become homeowners. I would recommend Acopia to anyone looking to purchase a home.

4 years ago

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Reply from Acopia Home Loans

Thank you, Scott, we really appreciate your recommendation (Bruce is the best!)! Congratulations on your new home!

Apr. 3rd, 2020

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Ronnie Almond Atlanta, GA

Billy took real good care of us. He gave us step by step instructions on what we needed to do to get our credit score just right for the house we wanted within a year. Very professional and easy to work with.

4 years ago

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Reply from Acopia Home Loans

Thanks Ronnie! We're so glad Billy was able to help you through your journey home - and a big congratulations!

Mar. 27th, 2020

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Christopher Rapp Clarksville, TN

Jeff Stine and the entire team at Acopia we’re fantastic to work with. If you have a choice between a local lender and a big company go local. Rates were much lower than all the big lenders.

4 years ago

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Reply from Acopia Home Loans

Thank you so much for the kind review, Christopher! We're so glad you chose Acopia as your lender :)

Mar. 12th, 2020

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Ranae Kelley Atlanta, GA

Patrick Kelly is always wonderful to work with. He breaks things down so you understand what is needed and what is happening with the numbers. Things get done quickly and move forward easily as well.

4 years ago

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Reply from Acopia Home Loans

Thank you, Ranae, we're so glad Patrick took such good care of you!

Mar. 12th, 2020

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Angela Helen, GA

Patrick was amazing helping me secure my home loan. He was very knowledgable about my particular type of loan and what was best for me. He went above and beyond every step of the process! I highly recommend him!

4 years ago

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Reply from Acopia Home Loans

Thank you, Angela - we're so glad Patrick was able to take good care of you!

Mar. 12th, 2020

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Kendall McBeth Plainfield, IL

Very professional in the transaction. The information was very timely and the portal made uploading documents very easy. The process was very quick. Ended up with be a great rate.

4 years ago

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Reply from Acopia Home Loans

Thank you for your review, Kendall, and thanks for choosing Acopia as your lender!

Feb. 26th, 2020

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Eric Douglasville, GA

My experience with acopia was that of ease. The process went very smoothly, I had no complaints at all. They were very helpful at every turn and moved the process along keeping me informed all the while.

4 years ago

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Reply from Acopia Home Loans

Thank you, Eric, it was our pleasure to assist!

Feb. 26th, 2020

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George jarvis Atlanta, GA

Outstanding experience working with highly trained professionals who always provided wonderful customer service.I would highly recommend this company to anyone interested in home mortgage financing.

4 years ago

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Reply from Acopia Home Loans

Thank you so much for your kind words and recommendation, George!

Feb. 26th, 2020

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Alan Hendersonville, TN

This is the second time we have used Acopia. First time was the purchase Of our house and this time was a refinance. Both times they were great. Very friendly and helpful through the whole process.

4 years ago

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Reply from Acopia Home Loans

Thanks, Alan, for the kind review. We certainly appreciate you!

Jan. 7th, 2020

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Mary Kentos Dawsonville, GA

All people work together in an efficient manner. Information sent for signature is timely and easy to complete. Friendly and respectful in all correspondence whether personal or written.

4 years ago

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Reply from Acopia Home Loans

Thank you for your kind words, Mary. It was our pleasure to help you!

Dec. 17th, 2019

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Jesse Levangie Port Charlotte, FL

I bought my original loan and refinanced with Acopia. Both times it was the easiest process. Whitney H was attentive and it really seemed like he cared about me getting the best deal possible.

5 years ago

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Reply from Acopia Home Loans

Thank you, Jesse! (Whitney is great) Thanks so much for choosing Acopia as your lender.

Oct. 15th, 2019

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Samara Harrisburg, NC

We have used Acopia twice first to purchase and then to refinance our home. Both experiences were great. Kelly and her team have always been nothing but helpful. Would highly recommend her and Acopia.

5 years ago

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Reply from Acopia Home Loans

Thank you, Samara, it's been our pleasure. We appreciate the great review and for choosing Acopia as your lender of choice!

Oct. 14th, 2019

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Cindy Andrews

Acopia staff are the best. They work with you and makes sure your getting the best that works for you. Friendly, courteous a phone call I never want to miss. Have your best interest at heart.

5 years ago

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Reply from Acopia Home Loans

Thanks Cindy! We're so glad our team could help. Thank you for choosing Acopia for your lender!

Aug. 28th, 2019

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Jay Maloney Bessemer City, NC

Awesome friendly staff go above and beyond to help their customer always available for phone calls to answer any questions about loan can't say enough bout Mr C very kind hearted and down to earth

5 years ago

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Reply from Acopia Home Loans

Thank you, Jay - we certainly appreciate you choosing Acopia as your lender!

Jul. 29th, 2019

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Ana Alpharetta, GA

Tina is such a pleasure to work with! She’s competent, sharp, and will make the home buying process as painless as possible. I highly recommend using her and Acopia.

1 year ago

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Carlotta Miller Stone Mountain, GA

Everyone has been thoroughly helpful and kind. They made the purchasing process very smooth and gave guidance on things that I did not understand. They’re simply the best!

1 year ago

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Scott Caudell Roscommon, MI

We started the process with Acopia loans, and we were pretty impressed. Our loan officer seemed to find solutions instead of identify problems. He was responsive and worked hard to get our loan processing done. We were pre-approved and later had conditional approval, we have assets, income, documentation, all the things necessary for approval of the loan. We're now at the final hour, and we received a text the night before the loan was due saying "we're not going to be able to get this done" - We've not received an explanation as to why - as near as we can tell there's a requirements from Fannie Mae that can be satisfied any one of 4 ways - Acopia seems to only accept one of those 4 when our situation could easily satisfy at least 2, possibly 3 of those methods. To take us to the final hour, saying we're good all the way through and then tell us it's not happening via text is absolutely unacceptable, especially without a clear answer as to why in writing doesn't appear to be forthcoming. I'm sure people have a good experiences with Acopia - but to do us to this the night before the due date on a house we absolutely adore is heartbreaking.

2 years ago

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Reply from Acopia Home Loans

Hi Scott, we are sorry to hear about your experience. It IS heartbreaking, for everyone involved, when something happens at the last hour to change the qualification scenario. Be assured Cameron and his team did everything possible to help bring this home for you. No one wins when a deal doesn't close. We're here for every homebuyer. We know you and Cameron have walked through the process post this post, but let us know if we can help answer any further questions. We would be happy to help.

Sep. 21st, 2022

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Mike Torres Newberry, SC

Shonna L was amazing!! She made my first home buying experience the best. No stress and just honesty! Thank you for everything you’ve done Shonna. We love our home!

3 years ago

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Reply from Acopia Home Loans

Congratulations Mike! We're so happy for you and pleased that Shonna took such great care of you.

Sep. 24th, 2021

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Jocelyn Cumming, GA

Very responsive and easy to work with. Answered all my questions and walked me through the process in a way that I could understand as a first time home buyer.

3 years ago

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Reply from Acopia Home Loans

Thank you, Jocelyn, it was our pleasure. And, congratulations on your new home!

Sep. 24th, 2021

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Chelsea White Cottontown, TN

Jade R was amazing to work with. She genuinely cared about getting us the best she could for us and was so easy to work with. I will be recommending her to everyone!

3 years ago

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Reply from Acopia Home Loans

Thanks Chelsea! We're so glad Jade took such great care of you.

Sep. 24th, 2021

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Detour Cullowhee, NC

I love how quickly the process went. The communication and willingness to answer all of my questions and the pleasant demeanor of each person I encountered.

3 years ago

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Reply from Acopia Home Loans

Thank you so much, it was our pleasure!

Sep. 24th, 2021

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Shelly Ann Blake Palm Beach Gardens, FL

Great customer service, and very efficient . Always there for me when I had any questions, I would definitely recommend this company to friends and family

3 years ago

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Reply from Acopia Home Loans

Thank you for your kind review & recommendation, Shelly! We appreciate you and look forward to working with you again.

Jul. 9th, 2021

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Alicia Cary, NC

Such a smooth and easy process! Kelly was amazing, always available for our questions and super helpful! I definitely recommend Acopia for any home financing needs!

3 years ago

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Reply from Acopia Home Loans

Thank you, Alicia! We're so glad Kelly took great care of you. We appreciate your recommendation and look forward to working with you again.

Dec. 28th, 2020

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Richard Howard Greensboro, NC

Everything, great experience!! Always available for questions, kept me informed through the whole process Special thanks to Bruce B and his whole team!!!

3 years ago

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Reply from Acopia Home Loans

Thank you so much for your review, Richard. We appreciate you and are so glad you had a great experience!

Dec. 9th, 2020

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Rinda Grooms Norcross, GA

I used Bill D for my initial home purchase and refinancing and was extremely satisfied with both services. I will definitely use Acopia and Bill D for any future endeavors!

3 years ago

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Reply from Acopia Home Loans

Thanks so much, Rinda! We're so pleased that Bill took such good care of you and look forward to working with you again.

Dec. 2nd, 2020

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larry fintz Brooklyn, NY

My experience was awesome as a first time buyer Acopia made it so EASY and FAST to purchase a house I would definitely and have recommended Acopia to others

4 years ago

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Reply from Acopia Home Loans

Thank you so much, Larry! We are grateful for your recommendations and look forward to working with you again.

Nov. 13th, 2020

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Shaun Atlanta, GA

Best home buying experience I have ever had, staff was very friendly, informative, helpful and knowledgeable. They made the process smooth and easy!!!!

4 years ago

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Reply from Acopia Home Loans

It was our pleasure, Shaun - thanks for the terrific review! :)

Sep. 1st, 2020

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Sarah Carreon Norcross, GA

The loan officer we used has done a fantastic job not only with our recent refinance but we used her for when we originally bought the house! Would 100% recommend Acopia!

4 years ago

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Reply from Acopia Home Loans

Thanks for your kind review and recommendation, Sarah! We appreciate you and look forward to working with you again!

Aug. 20th, 2020

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Josh Morton Gainesville, GA

This is the 2nd time I’ve used Doug M with Acopia and I can’t say enough about how well the whole process went. I would definitely recommend Acopia.

4 years ago

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Reply from Acopia Home Loans

Thanks so much for your recommendation and kind review, Josh! We're so glad you've chosen Acopia as your lender and Doug and his team have taken such good care of you. We look forward to working with you again.

Aug. 10th, 2020