Name: Acopia Home Loans
Rating: 4.8

star star star star star

Shathan McCoy Norcross, GA

The company was great to work with. They made the home buying process super simple. Joey D and staff made sure all our needs were met.

4 years ago

Reply from Acopia Home Loans

Great to hear, Shathan! Thank you for your review and for trusting Acopia with your loan buying needs.

May. 11th, 2020

star star star star star

Andrew Morrison Atlanta, GA

I had a great experience refinancing with Acopia. Tina and Dawn were great to work with and they offered great rates! Highly recommended!

4 years ago

Reply from Acopia Home Loans

Thanks so much, Andrew - we appreciate your kind recommendation and are so glad we could help with your refinance!

Apr. 22nd, 2020

star star star star star

Sulai Issa Graniteville, SC

My loan officer, Jeff, was very helpful not only in saving me money on the mortgage but also in recommending better insurance.

4 years ago

Reply from Acopia Home Loans

So glad Jeff was able to help you, Sulai - thank you for the review!

Apr. 22nd, 2020

star star star star star

Daniel Cline Norcross, GA

Don W and his team went above and beyond for us in the acquisition and closing of our loan. They were the BEST! Thank you Acopia Home Loans.

4 years ago

Reply from Acopia Home Loans

Daniel, thank you for your kind review! We're so pleased that Don and his team took such good care of you. Congratulations!

Apr. 14th, 2020

star star star star star

Frank Schenectady, NY

It was a good experience over all. The staff was friendly and experienced. They really know their business and are very customer service oriented.

4 years ago

Reply from Acopia Home Loans

Thank you, Frank, it was our pleasure and we appreciate your kind review!

Mar. 23rd, 2020

star star star star star

Southern Moving & Storage Lexington, SC

We use Acopia home loans to buy our first home. Sam made the process easy and painless. I would definitely recommend them to anyone.

4 years ago

Reply from Acopia Home Loans

Thank you, Sam! We appreciate your recommendation - and welcome home! :)

Mar. 17th, 2020

star star star star star

Renee Alexander Charlotte, NC

Wish it was more stars ⭐️ to be given! I absolutely loved my experience with them , very professional and I would definitely recommend them!

4 years ago

Reply from Acopia Home Loans

Thank you so much for your very kind recommendation, Renee - it was truly our pleasure!

Mar. 12th, 2020

star star star star star

Debra Martin Dacula, GA

Everyone was friendly and informative and it was done in a fast and speedy way I would truly recommend this company very satisfied!

4 years ago

Reply from Acopia Home Loans

Thanks so much for your recommendation, Debra!

Feb. 26th, 2020

star star star star star

Michael Shaun Brock

The process was extremely simple and quick. The over all experience was pleasant. Very professional and friendly service. Will use again!

4 years ago

Reply from Acopia Home Loans

Thank you, Michael! We're glad to have been able to help and so pleased that you've selected Acopia as your lender of choice!

Jan. 7th, 2020

star star star star star

Bobbie Randle Austell, GA

My process with done with such ease. The staff was awesome and held my hand every step of the way, since this my first home purchase.

5 years ago

Reply from Acopia Home Loans

Thanks Bobbie, it was our pleasure!

Sep. 27th, 2019

star star star star star

Tiffany Lula, GA

Doug M led Me through every step with direction and clarity. Professional, friendly, and honest. It was a pleasure working with him.

5 years ago

Reply from Acopia Home Loans

Thanks so much, Tiffany! The loan process can sometimes be daunting; so glad Doug was able to help. Thank you for choosing Acopia for your lending needs!

Aug. 22nd, 2019

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Unhappy seller Lithonia, GA

I recently sold my home to a buyer who used Acopia Home Loans. Can I say it was the worst experience ever and left a particularly bad taste in my mouth. They were very disorganized. A closing that should take 30-45 days took about 60days. at one point they blamed the delay on underwriting because they knew they were so far behind. If you are a customer think seriously about using this company, the seller will walk and you will loose your earnest money. Horrible, horrible, horrible!

5 years ago

Reply from Acopia Home Loans

Hi, we're sorry to hear that you don't think the loan experience went well. We'd love to find out more about what may have happened. Can you give us your real name? You may also call us directly at (888) 859-5537, if that's easier.

Jul. 24th, 2019

star star star star star

HR Thompson's Station, TN

Wonderful re-finance experience. Great staff, efficient and timely communications all along process. Tremendous savings, thank you Acopia!!!

5 years ago

Reply from Acopia Home Loans

Thanks for your review! It was our pleasure.

Jul. 5th, 2019

star star star star star

Max Crews Bainbridge, GA

Tina and her team at Acopia provided us with an excellent loan experience throughout the process. The best customer service I’ve experienced.

5 years ago

Reply from Acopia Home Loans

Thank you for your review, Max! It was our pleasure to assist you with your loan.

Jun. 17th, 2019

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Chris Fox Miami, FL

I have to admit I bit their hook, Hook line and sinker. I thought they were the best thing since sliced bread. Boy was I wrong. My loan has been in thei underwriting department for 10 days.I still dont have answer 07/17/2015 at 5pm . I call the loan officer and all I get is the run around. I think they are going to turn this place into a funeral since the loans go there to die. I can only say to anyone reading this review is look at all your options. If you need to close go somewhere else.

9 years ago

star star star star star

Niamul hasan Bogra, 03

Mortgage rate was good. My mother used their service and I was helping my mother in it. I found them very helpful and kind. I highly recommend this mortgage company.

3 years ago

Reply from Acopia Home Loans

Thanks so much for your kind words and recommendation, Niamul. We appreciate you!

Sep. 24th, 2021

star star star star star

Diane Bargo Canton, GA

Craig B was very good to work with. He took time to answer all our questions and was very helpful.

11 months ago

star star star star star

Justin Yott IL

Teresa S was an absolute pleasure to work with she made our very stressful house buying an truly amazing event

1 year ago

star star star star star

Latoya Ward

Bill amd Vicki were great to work with. Bill was able to help me make my dream of owning a home a reality.

1 year ago

Reply from Acopia Home Loans

Thank you Latoya, congratulations!!

Jul. 3rd, 2023

star star star star star

Dontez Copeland Clarksville, TN

The Best Lending company with the knowledge needed to close any deal and very friendly staff best service

1 year ago

Reply from Acopia Home Loans

Thanks so much Dontez! We appreciate you!

Jul. 3rd, 2023

star star star star star

Kamaya Mention Moore, SC

From the first conversation about my options, to Closing Day, Acopia made every step easy and painless!

2 years ago

Reply from Acopia Home Loans

Thanks for your review, Kamaya, it was our pleasure! Congratulations!

Sep. 21st, 2022

star star star star star

Janine Rojas Austell, GA

They did a great job with getting everything ready in 3 weeks for my closing! And everyone was very patient with me!

2 years ago

Reply from Acopia Home Loans

Thank you for your review Janine! We enjoyed working with you!

May. 9th, 2022

star star star star star

Greg Smee Los Angeles, CA

We had a great team helping us at Acopia. Everybody we worked with was always quick to answer our questions.

2 years ago

Reply from Acopia Home Loans

Thank you for your review, Greg - it was our pleasure!

Dec. 28th, 2021

star star star star star

Jennifer Graham Atlanta, GA

Very easy application process. Michele W and her team were always responsive and processed my loans quickly.

3 years ago

Reply from Acopia Home Loans

Thanks so much, Jennifer, we appreciate your review!

Sep. 24th, 2021

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Elizabeth Laney Charlotte, NC

Very unorganized and unprofessional. Would not recommend for anyone buying a house especially a first time home owner like myself. Had to resend multiple documents and my closing was pushed multiple times. The last times they pushed it was 45 MINUTES BEFORE closing after my family and I had driven all the way to Mauldin.

3 years ago

Reply from Acopia Home Loans

Hi Elizabeth, we're sorry you walked away not happy with your experience. We try to educate all clients - especially first-time homebuyers - on things to avoid that may require additional docs or impact your closing date. Trust us, our teams always do their best to still get each client to the closing table once those unexpected situations arise.

Sep. 24th, 2021

star star star star star

Deborah Turner Asheville, NC

Cameron was always available, weekends, evenings. Everyone got everything into place and were super to work with!

3 years ago

Reply from Acopia Home Loans

Thank you, Deborah, it was our pleasure and we appreciate your review! (and yes, we agree, Cameron is a rock-star!)

Aug. 12th, 2021

star star star star star

dustin collier Charlotte, NC

Great company. They provide quick service and they communicate with you. My experience was awesome. Highly recommend

3 years ago

Reply from Acopia Home Loans

Thank you for your review & recommendation, Dustin! We appreciate you!

Aug. 12th, 2021

star star star star star

Shane Hayes Indian Trail, NC

Lee M was excellent, he responded every time I needed him. Always willing to help throughout the process.

3 years ago

Reply from Acopia Home Loans

Thanks, Shane, we appreciate your review and are so pleased Lee took such good care of you!

Aug. 12th, 2021

star star_border star_border star_border star_border

Suzanne Carter Sautee, GA

This was the worst home buying experience I have ever had. Very unprofessional handling paperwork of this nature - had to resubmit multiple documents up to the last minute before closing even though the documents had already been provided.

3 years ago

Reply from Acopia Home Loans

Thank you for your feedback, Suzanne. We apologize if you had anything other than a stellar experience with us. We'll have a regional VP reach out to learn more about what happened or help clear up any confusion over why additional documentation was needed.

Aug. 12th, 2021

star star star star star

Jonathan Sanders Elmore, AL

They welcomed my questions and made me feel safe! I’m very pleased with my home buying experience.

3 years ago

Reply from Acopia Home Loans

Thank you, Jonathan, it was our pleasure!

Jun. 25th, 2021

star star star star star

Winnie & Kingsley Obike Louisville, KY

They accommodated me an my family's needs to the best of their ability. I couldn't ask for a better lender.

3 years ago

Reply from Acopia Home Loans

Thank you! It was our pleasure working with you and we look forward to serving you again.

May. 28th, 2021

star star star star star

Russell Garrison Fairburn, GA

It was a pleasure working with Terri C. and her team. They made the entire process easy to get through.

3 years ago

Reply from Acopia Home Loans

Thanks for the five star review, Russell! Terri is terrific; we're so glad she and her team took good care of you!

May. 18th, 2021

star star star star star

Faizan Elahi Norcross, GA

Very easy process. Good communication! The team did it great job with my home loan application from start to finish

3 years ago

Reply from Acopia Home Loans

Thank you, Faizan, it was our pleasure - congratulations!

Mar. 23rd, 2021

star star star star star

Christine McGuire Atlanta, GA

Easy and thorough. They kept me informed and were able to solve some unexpected hurdles. I highly recommend.

3 years ago

Reply from Acopia Home Loans

Thanks so much for your recommendation, Christine!

Mar. 23rd, 2021

star star star star star

Andrea Cupolo Huntsville, AL

Nicole answered all of my questions and was quick to respond. The entire process was smooth and perfect

3 years ago

Reply from Acopia Home Loans

Thank you, Andrea, we appreciate your review and are so glad Nicole took such great care of you!

Dec. 28th, 2020

star star star star star

Ebony McElrath ,

Really cares about the genuine connection with customers. Works very fast and communication is great.

3 years ago

Reply from Acopia Home Loans

Thank you Ebony, we really appreciate your review and look forward to working with you again.

Dec. 28th, 2020

star star star star star

Suataj Williams Charlotte, NC

As before enjoy working with Kelly. She is super sweet and informative which is why I used her again.

3 years ago

Reply from Acopia Home Loans

Thank you for the opportunity to work with you again, Suataj! So glad Kelly took such good care of you.

Dec. 9th, 2020

star star star star star

T Hasbrouck Atlanta, GA

Craig B treats you like a friend. He is looking out for your best interest. From start to finish he explained it all.

3 years ago

Reply from Acopia Home Loans

Thanks so much, we're so pleased Craig took such good care of you.

Nov. 25th, 2020

star star star star star

Carl Hubbell Asheville, NC

The team was very responsive and the closing was very smooth. I wood definitely recommend Acopia and ask for Cameron

3 years ago

Reply from Acopia Home Loans

Thank you so much for your recommendation, Carl - we enjoyed working with you!

Nov. 25th, 2020

star star star star star

Diane Loganville, GA

Eva and Jennifer with Acopia were great! Wonderful experience getting our mortgage for our forever home through them.

4 years ago

Reply from Acopia Home Loans

Thanks so much, Diane, we appreciate your review! Congratulations!

Oct. 8th, 2020

star star star star star_border

Michelle SM. Cedartown, GA

Tina, Loretta and Troy works great together. In the end they got the job done. My family and I are happy with the purchase of our new home.

4 years ago

Reply from Acopia Home Loans

Thanks so much, Michelle, and congratulations on your new home!

Sep. 29th, 2020

star star star star star

Rhonda Howard Chattanooga, TN

The process was quick and easy. We needed to close in less than 30 days and Acopia (Toby’s team) made that happen.

4 years ago

Reply from Acopia Home Loans

Thank you, Rhonda, we're so pleased Toby's team was able to assist - congratulations!

Aug. 10th, 2020

star star star star star

Ashley Dawsonville, GA

2 mortgages with Acopia, each has gone off without a hitch! Billy L is the best, great to have in your corner!

4 years ago

Reply from Acopia Home Loans

Thanks so much for trusting Acopia to be your lender, Ashley (we think Billy is terrific, too!). We appreciate you!

Aug. 10th, 2020

star star star star star

Ed Marill Boynton Beach, FL

Easy to deal with, professional staff, good communication, review and approval of loan process simple and effective.

4 years ago

Reply from Acopia Home Loans

Thank you, Ed, we appreciate your kind review!

Jun. 30th, 2020

star star star star star

Leslie Coons Monroe, GA

I have never had a mortgage goes so easy. Thank you so very much for all your help and quickness to reply.

4 years ago

Reply from Acopia Home Loans

Thank you for your review, Leslie - it was our pleasure! We look forward to working with you again.

Jun. 24th, 2020

star star star star star

Eileen Cedar Rapids, IA

Lee and Callie were kind as well as professional. Timely communication and patience. What a pleasure to work with them!

4 years ago

Reply from Acopia Home Loans

Thank you, Eileen, we look forward to working with you again!

Jun. 16th, 2020

star star star star star

Mick tharp , FL

Dick was very nice. He did an exceptional job and kept me informed of any changes. Nothing negative company is great.

4 years ago

Reply from Acopia Home Loans

Thank you for the nice review, Mick!

Jun. 16th, 2020

star star star star star

Euresha Jennings Norcross, GA

They are great and work hard with people to get them in their homes. They are responsive, attentive and personable.

4 years ago

Reply from Acopia Home Loans

Thank you, Euresha - we appreciate your review!

Jun. 16th, 2020

star star star star star

Sandro Garcia Gomez Smyrna, GA

staff was very professional and made the entire process really straightforward with step by step instructions

4 years ago

Reply from Acopia Home Loans

Thank you for your 5-star review, Sandro! It was our pleasure. :)

Mar. 23rd, 2020

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Patrick Bennett Cumming, GA

Our representative Patrick was wonderful on the phone. Unfortunately that is the only positive experience I can give. Our Refinance turned into a 5 month nightmare of broken promises and excuse making (computer error, Proofing error, office error, postponing close; 2 hrs before it starts) I would never recommend to family or friends.

4 years ago

Reply from Acopia Home Loans

Hi Patrick, we're sorry this process didn't go as we had all hoped it would when your application was taken. We'll have a regional manager reach out to you to help explain the challenges your file provided, the extra steps Patrick took on your behalf to try to help make it happen for you - which yes, took a great deal longer than a normal refi usually would - and how you can ready yourself for home financing in the future.

Mar. 23rd, 2020