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MobileHelp Reviews

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7.5

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Lisa Faucz Webster, NY

My husband purchased Mobile Help for me because I had fallen before. Although I didn't deal with their representatives, he seemed satisfied. My grandson hit the device by accident once and the gentleman that came online was very polite and answered right away. My overall experience with them has been very positive.

7 years ago

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Elizabeth Cain Vincentown, NJ

Believe it or not, since they gave it to me I haven't fallen. I guess it's just something mental, but either way, it's very easy to use. I followed the instructions on how to set it up and everything and it was very simple; It was not too confusing. When I'm out and have it with me I feel safer.

7 years ago

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Mary Jo Clarkson Keystone Heights, FL

We love Mobile Help! My grandmother kept falling all the time and we were afraid that it would happen while nobody was around. With this service, she has a peace of mind because she knows that somebody will help her if it were to happen again.

7 years ago

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Sandra Buracker Moline, IL

My kids decided to get Mobile Help for me after I fell down the basement stairs. Their service is good, although I didn't deal with anybody because my daughter was in charge of most of the process, it was very easy to set up and use.

7 years ago

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Jerry Raymer Ballwin, MO

I've had to use Mobile Help twice now, and it worked just like it was supposed to. Their representatives were very helpful and very courteous, plus it was very easy to set up. For a 72 year old person like myself, it was easy to understand and use.

7 years ago

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Anonymous Delray Beach, FL

I live alone now so I decided the service would be a great option for me. Their sales team was wonderful and using the equipment is very easy. Thank God I haven't had to use it but if I were to need it, I know help would get here quickly.

7 years ago

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April Inglish St Joseph, MI

Their customer service is very courteous and they respond very quickly. I was moving into my own apartment so my mother purchased it for me, in case an emergency came up. I'm pretty satisfied with them, the overall experience using the equipment is very good.

7 years ago

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Vennie Anderson Crestview, FL

My previous service was not the best so I decided to get Mobile Help. I've only had it for about 3 months but the equipment was easy to set up and it works just fine. Their representatives have always been nice and polite, nothing has gone wrong.

7 years ago

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Carol and Ron Asmussen Westminster, CO

I had fallen before so I decided Mobile Help was the best option for me. I'm satisfied with their service, because they're available all the time. Everything has been very good and my experience using the equipment has been very easy.

7 years ago

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Lois O'Connor Hackettstown, NJ

I had an incident before Mobile Help was purchased for me. Now I feel safe knowing somebody will be there if I ever need help, even though I haven't had to use it yet. Besides, setting up the equipment and using it is very very easy.

7 years ago

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Daisy Freeman Waxahachie, TX

My age and health are the main reasons I purchased Mobile Help. Although I haven't had to use it yet, I'm satisfied with it because everything has been excellent so far. The Sales Team was excellent and the overall experience with their service has been great.

7 years ago

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Evelyn Bohlman Hales Corners, WI

Although I haven't had the chance to use it for any reason, I would assume I'm going to be satisfied with their service. Their sales team was great because they explained everything to me; I felt very comfortable with it. So far I've had a very positive experience.

7 years ago

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Deanna Parry North Fort Myers, FL

Everybody decided I needed Mobile Help after falling 6 times in 24 hours in my house. Plus, I was having problems getting to my appointments by myself. I'm satisfied with the service because it was extremely easy to set up and use. I think it's a wonderful program and anybody who's helpless should have it.

7 years ago

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Ruth Hogan Flint, TX

My children felt that I would be safer if I had Mobile Help because I live alone and could fall any moment. I'm extremely satisfied with them because setting up the devices and using them was very easy. Fortunately, I haven't had to use it, however I feel much safer knowing that each and every day I can get help in case something happens.

7 years ago

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Aline Koppel San Diego, CA

I had spent some time in the hospital, so my daughter purchased the Duo System because she was worried about my safety; considering I'm home alone most of the time. I'm very satisfied with their service because the few times I pressed the button by mistake, they answered very promptly. The only thing that was a bit difficult was setting up the equipment.

7 years ago

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Sharron Richardson Pensacola, FL

I wanted to make sure my mother got the help she needed in case she fell because I work and am not with her the whole day. I'm satisfied with the system because, although we haven't used the system, the people I've spoken with make me feel comfortable. Their equipment was very easy to set up. They just keep me extremely satisfied.

7 years ago

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Karen and Jerry Wanke Gillette, WY

My husband works in the shop alone and we wanted to make sure he is safe because we are in our 70's. We're very satisfied because whenever anything goes off they are quick to answer. They've done everything they said they were going to do. It is very comforting to know we have it; we really appreciate it

7 years ago

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Carlene Scheidtmann San Francisco, CA

My family was worried because I live alone so I purchased the device that lets me go anywhere in the country. I haven't had to use it but I can say I'm satisfied because the equipment is very good and their sales team was fine.

7 years ago

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Raymond Morgan Wichita, KS

We purchased the Away From Home system and the pendant because we were having some falling issues. Everything has been good so far! The sales team was good and it is not hard to use the system. We've been very satisfied with the service.

7 years ago

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Patricia and Ellis Chisholm-Jones Smithfield, NC

I'm in my 70's and love to travel, but needed more self security, so I decided to purchase the At Home and Away From Home services. They just make me feel safer no matter where I am. I've shared my excitement and how I feel about that extra peace, extra security I get using Mobile Help, with other people my age.

7 years ago

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Mary Fergus Saginaw, MI

My children insisted that I get Mobile Help after I fell a couple of times, so I got the in device that's for your house and the one that works away from home. I already had to use it a couple of times and it works out well. They were very good to work with, and using it is very easy. I am definitely satisfied with it.

7 years ago

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Faye Pippert Jacksonville, FL

My previous service only took $3,300 of my money over the course of 6 years and they never did a test nor did they call me, so I decided to get Mobile Help. It's kept me very very happy. I've fallen 2 or 3 times and this service helped me, I know I wouldn't buy it from another company.

7 years ago

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Sandi Welch Orwell, OH

After watching a Television Advertisement I decided to get Mobile Help, considering I live alone and fall frequently. I'm very satisfied with the service so far and it makes me feel more comfortable to have it with me. Their sales team was excellent and everything was very easy to open, set up and use. The only problem I had is that I asked them not to charge my Credit Card for one of the payments because I was going to write them a check and they did it anyway. I was not very happy about it.

7 years ago

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Barbara Barondeau Escalante, UT

My son nagged at me till I got something that would help in case I had an emergency. He lives in another state and I like to travel a lot, so it makes him happy to know that I have help with me anywhere I go. I've only had to use it once and the response was quick for the small community I live in. Although it's a little expensive, Mobile Help makes me feel safe, given the fact that I live alone in a big house with no family around at all. Their service just keeps me satisfied.

7 years ago

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Beth Sheridan Smackover, AR

I live alone and I'm always having problem with my heart and passing out, so I decided Mobile Help would be a very good option for me. Their service has been excellent so far. I've had to use it a couple of times already and I feel like they've saved my life. I'm very satisfied with everything.

7 years ago

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Kenneth Brown

My husband is disabled and I needed some type of help for when he was alone at home. We haven't had to use it so far but it gave us a little more security at home. Everything was very easy this whole time and it all works just fine. I am definitely satisfied with their service.

7 years ago

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Leona Bark Houston, TX

I'm not alone every day, however I was worried that something would happen to me at my age and nobody would be around. So after doing some research, I found Mobile Help. I spoke to a couple of young men and they were absolutely splendid and answered all my questions! When the subject comes up with older people I refer them to Mobile Help and that I am happy with their service! I have nothing to be dissatisfied with.

7 years ago

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June Ritchie Hanover, IN

The sales team and everybody in general has been very nice to me! They make me feel that if I did need help, they would be here for me. I really needed that because I am 87 years old and live alone. I know that wherever I'm at, at home or not, somebody is going to help me, unlike the other one I had before Mobile Help.

7 years ago

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Frances Hopkins Mt Airy, GA

Everybody is very courteous and very nice! I purchased Mobile Help for my mother because she tends to fall a lot, and the salesman I spoke to was terrific! He explained everything I asked and did not ask about. Sometimes she presses the button by accident and there's always somebody there to make sure she is okay.

7 years ago

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Wyla Beatty Springfield, MO

I purchased Mobile Help because I am 72 years old and living alone. It was very easy to set up and the sales team was just perfect. They gave me a little GPS unit and somebody knows where I am all the time, that just keeps me satisfied!

7 years ago

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Pamela Young Elk Grove, CA

I had about 5 falls already so I decided to purchase the at home and away from home service from Mobile Help. Their wireless capacity is what I like the most, however my only concern would be that it takes them a long time to respond when I push the button.

7 years ago

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Rose Straccialini Sicklerville, NJ

I figured I should have something in case I get sick and can't move, considering I'm 71 years old. Their service is very good and fast because the one time I used it, they were here within 2 or 3 minutes. I would definitely recommend it to anyone.

7 years ago

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Jermoe Hall Clinton, MD

Mobile Help is a great option in case an emergency comes up, specially because I am a Senior Citizen and have a health issue on top of that. Their sales team answered all my questions and it's wonderful when I'm by myself, I feel protected.

7 years ago

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Dera Jones Texarkana, TX

Every time I call them they are right there and doesn't take too long to answer. This helps a lot because I live alone, besides I can be anywhere and know that all I have to do is push the button and they'll be right there. Their service deserves a 10 out of 10 stars.

7 years ago

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Harry Watkins Jonesboro, GA

My brother recommended Mobile Help because I live by myself and have a lot of medical problems. I was very satisfied with their sales team and it was not hard to set everything up; I honestly think they're an outstanding company because they take care of people.

7 years ago

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Audrey Biernbaum Rochester, NY

I fell several times outside my house before so I decided to purchased the system that comes with a GPS. I pressed the device accidentally a few times before and they call right away to ask if there's a problem, plus their sales team was very good on the phone! They answered my questions and gave me the quote I requested. I am definitely satisfied with their service.

7 years ago

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Seymour Doctor Eustis, FL

I first heard about Mobile Help through some advertisement, and so I figured they would not be selling something that was not reputable, so I decided to give it a try. Their service is very good and knowing that I can call them whenever I want in case I have a problem with their devices keeps me satisfied. I did not have any trouble setting it up.

7 years ago

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Mary Sappington Palm Coast, FL

Whenever I've had to use it, they have been right here, so you could say I am very satisfied with Mobile Help. I purchased this service in the first place because I am a great faller, and so far everything has been great! It wasn't hard to set up and their sales team was just fine.

7 years ago

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Debbie/Melvin Mercer Alba, MO

We decided to purchase Mobile Help because I fall frequently and my husband is not home most of the time. I can say I'm satisfied with their service because anytime I accidentally hit something, they automatically come online and ask me if I need help. Besides, setting it up was not hard.

7 years ago

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Stephani Garlow Belleville, MI

The service I had was out of business so I decided to get Mobile Help instead. They have been really good and explained everything to me. Sometimes I'll accidentally hit something and the automated fall button activates, so they call right away and are really polite; plus, they also ask if there's anybody else in the home that needs help. I just haven't had any problem with them.

7 years ago

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Donna Dyke Waverly, IL

I purchased the home and away device because I have a medical condition that does not allow me to speak sometimes, therefore, I cannot call for help when I am alone. Their sales team was very informative when I had a problem with my machine and the person on the line helped me out. I would definitely recommend it to anybody.

7 years ago

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Robert Dawson NA

I'm very satisfied because of their customer service. I purchased the Mobile Help duo and I called about 4 or 5 times when we were setting it up and they were very helpful. They speak clear English and they fix my problem every time. It just gives me great peace of mind and all that I have it with me.

7 years ago

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Marcia Harris Marysville, OH

I'm satisfied with the service because it makes me feel peace in my mind, knowing that somebody will be there if I fall or get hurt when I'm by myself. The sales team was really good and the experience itself, using the equipment, is really good as well.

7 years ago

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Alan Eggleston Abilene, TX

Previous to getting Mobile Help I had a heart attack, so I decided to purchase the upper level one that included the fall button. There have been a couple of times I have accidentally set off the emergency response and they immediately called, therefore, I am very satisfied with their service.

7 years ago

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Drake Wells Kaunakakai, HI

I'm a very active person and do a lot of hiking in remote areas, so it's very handy when I need help or when people with me need help because sometimes there's no phone coverage where I go. Setting it up was simple, the devices work well and the team was very helpful. I'm very satisfied.

7 years ago

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Betty Malesky Green Valley, AZ

My body was shaky after I had a back surgery so I decided Mobile Help would be a good option for me. I've had it for a long time and setting it up was very easy, so they've kept me satisfied so far, specially because I am confident it will work in case of an emergency.

7 years ago

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Loretta Stark Tomahawk, WI

Everybody kept telling me I should get something that could help me out in case of an emergency because I have a balance problem and live alone, so I decided to purchase Mobile Help. I am satisfied with it; nothing has gone wrong with the devices

7 years ago

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Ida Simmons Red Oak, TX

I purchased Mobile Help because I still have a lot of time by myself. I can say I am satisfied because I've used it a couple of times already and I thank God for it! The Sales Team is excellent and using the product at home is right on spot.

7 years ago

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Patricia Rawlison Newport News, VA

I'm home alone most of the time and I'm satisfied with it because I pressed the button a couple times by mistake and I got a response right away to see if I needed any help. Their Sales Team provided a good service and setting everything up was not hard.

7 years ago

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Linda Whiteley Alamosa, CO

My son got Mobile Help for me after I had a stroke. Setting it up was very easy because I did it myself and since I like walking my dog outside, I got the one that works in home and away from home. It makes me feel very confident every time I leave my house.

7 years ago