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MobileHelp Reviews

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8.0

Overall Score

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James

your machine goes off every hour. wakes me up several times a night

8 years ago

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Robert Utica, MI

power failures result in in a loss to keep the unit operating-USELESS!!

8 years ago

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Theresa Beaverton, OR

Alarm at times went off for no reason. We had a hard time to stop it.

8 years ago

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Anita East Hampton, NY

It did not work here because in my area AT&T connected equipment does not work

8 years ago

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Timothy Duntley

Tested several times successfully. Changes quickly

1 year ago

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Connie

The experience so far has been excellent.

1 year ago

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Heidi

The customer service with mobile help was excellent.

1 year ago

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Linda TX

quick response after fall activation! Pleased

1 year ago

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larry bursey Waynesboro, VA

At least I got somebody who can help me while alone

1 year ago

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Kim Pompano Beach, FL

Excellent 👍 product ! Very easy to use!

1 year ago

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Nelson Galion, OH

Great service. Very helpful on all questions

1 year ago

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Lori Greer, SC

Accidental activation has already proved it works!

1 year ago

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Sharon Montrose, CO

Works just great. Easy to apply Better than some out there.

1 year ago

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Tim Bracht Albion, IN

i liked the presentation of the salesman

1 year ago

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Diane Saint Paul, MN

Good price, fast delivery, easy set up, easy cancellation

1 year ago

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Chip Gleaner Green Valley, AZ

Ease of use and great customer service. Unit hs easy setup

1 year ago

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Mark Magnusson Chicago, IL

Easy to deal with, order, and comes fully set up

1 year ago

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David TX

Easy instructions. Ran 2,,st test. All good. See

2 years ago

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Charles Bristol, RI

Very pleased with initial sales rep and follow-up service tech. people.

2 years ago

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Sandra Suffield, CT

Overall, I like the system. It is a little bit larger than I expected.

2 years ago

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Susan Coventry, CT

The instructions were easy and clear. Thank you!

2 years ago

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Tina Calhoun, GA

Jessica was wonderful to work with great

2 years ago

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Mary Manninen Saint Paul, MN

Very helpful and kind. Answered my question.

2 years ago

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Charlene Blockinger Evanston, IL

I feel extremely safe and secure with MobileHelp,

2 years ago

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Rosemary York, PA

Easy set-up. Fast response. Friendly people

2 years ago

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Lester Delray Beach, FL

quick response. easy to use. technicians helpful

2 years ago

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Ronald Riverview, FL

Easy to use. Worth the cost and manageable.

2 years ago

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Spencer Reidsville, NC

Great product, easy to use and economically priced.

2 years ago

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Mel Hollywood, FL

Like: peace of mind and easiness of operation.

2 years ago

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John San Leandro, CA

Any time I needed anything they responded quickly

2 years ago

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Marline Gastonia, NC

We are loving it… Feels-safer when my dad is alone

2 years ago

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Peggy Slaikeu Saint Paul, MN

Customer service is great. Easy setup. Quick response

2 years ago

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Glen Knott Saint Marys City, MD

I like the fact that Mobile Help is the manufacturer of the device.

2 years ago

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Susan Riverview, FL

I fell in the house and mobil reacted right away.

2 years ago

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Dorothy Tampa, FL

Unattractive chain, bulky, needs charge often, if purse is tossed on couch alarm goes off

2 years ago

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Reply from MobileHelp

Hi Dorothy, We received your review and we are sorry to hear that you are not completely satisfied with the equipment. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve these issues and provide you with any equipment replacements or upgrades needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Jun. 26th, 2023

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Grace Zavatsky Whiting, NJ

It was easy to sign up for and came quickly

2 years ago

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Rodney Randolph Center, VT

Easy to communicate with. Easy mobile app to use

2 years ago

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Micah Gano Louisville, KY

Very helpful staff. Easy to setup in home.

2 years ago

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Wayne North Fort Myers, FL

like the dependability of knowing it is here.

2 years ago

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Mary Houston, TX

Customer Service was very helpful in the setup

2 years ago

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Tish Houston, TX

Easy communication with the rep so I had no misunderstanding

2 years ago

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Ralph Divine Carrollton, GA

It works great. And no problem canceling test calls

2 years ago

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Patsy Piqua, OH

Excellent customer service. Techs really care.

2 years ago

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JUDY CATANESE Shreveport, LA

The immediate response to a potential problem.

2 years ago

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Gary New York, NY

Good products and great customer service

2 years ago

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Shelby Lash Alajuela, A

Extremely knowledgeable and friendly staff

2 years ago

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Eve Los Angeles, CA

Easy to use. Holds a charge. A bit pricey.

2 years ago

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Phillip Queens, NY

Convenient, easy to use. Makes me feel safe to walk alone

2 years ago

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Claire Wheeling, IL

Quick responses and very easy to set up and use!

2 years ago

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Susie Albany, NY

Easy set up. Fast response. My mother l9ces it

2 years ago