Name: MobileHelp
Rating: 4.6

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Verified Customer

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Mary Red Bank, NJ

when you call u have to call more than once. monthly and sign on fee is outrages.

7 years ago

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Nelson Galion, OH

Great service. Very helpful on all questions

9 months ago

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Lori Greer, SC

Accidental activation has already proved it works!

9 months ago

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Sharon Montrose, CO

Works just great. Easy to apply Better than some out there.

9 months ago

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Tim Bracht Albion, IN

i liked the presentation of the salesman

9 months ago

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Diane Saint Paul, MN

Good price, fast delivery, easy set up, easy cancellation

9 months ago

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Chip Gleaner Green Valley, AZ

Ease of use and great customer service. Unit hs easy setup

9 months ago

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Mark Magnusson Chicago, IL

Easy to deal with, order, and comes fully set up

9 months ago

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Renee Panhandle, TX

System is easy to use. Charging station is convenient and small.

1 year ago

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Robert Hearne Lewiston, ME

Too much paperwork. I thought the offer included 30 day trial before charging the one year fee to my credit card.

1 year ago

Reply from MobileHelp

Hi Robert, We received your review and we apologize for any confusion regarding our risk free trial period. We do provide a full refund for any cancellations completed within 30 days of the start of coverage. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our Customer Care team is always happy to answer any questions or concerns you may have about your account. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.

Nov. 22nd, 2023

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Sonja Kalona, IA

I like the reliability and support services provided by MobileHelp

1 year ago

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dean littl Hamilton, OH

Received in mail and it was an easy setup fast plug and play. : )

1 year ago

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Rita Lenoir, NC

the ease of of how it works. if i set off by accident its easy to let you know

1 year ago

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Tom Belvedere Tiburon, CA

Mobile Help is easy to use and everything works as advertised

1 year ago

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Michele Lamberg Marietta, GA

I love everything about this company!!! Customer service is the BEST!!!!

1 year ago

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Beverly Easton, MD

Great service, nice company, hopefully I don't have to use them.

1 year ago

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James Spirit Lake, ID

Personal attention, though afraid of full acceleration in my car!

1 year ago

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Leonard Rathdrum, ID

Very friendly and responsive staff. I highly recommend this service

1 year ago

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Clara TX

Everyone was extremely nice and helpful. I highly recommend this company

1 year ago

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Ethyl Peoria, AZ

Very helpful personnel. Easy setup and quick delivery. I have peace of mind.

1 year ago

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Karen Chapel Hill, NC

I am just getting started with Mobile help but the system seems to be working.

1 year ago

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Maryann Stanwood, MI

I’ve only had it a month. I do feel good knowing, someone has my back,

1 year ago

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Mary Berlin, MD

I was pleased with the agent I initially spoke with by phone.

1 year ago

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Christine Walter Winslow, AZ

No, it is not useful. It goes off all The time. Put it min My purse for a trip and everytime I picked up or put down My purse it would go off!

1 year ago

Reply from MobileHelp

Hi Christine, We received your review and we apologize for the issues you have experienced due to the false alarms. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

May. 26th, 2023

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Verified Customer

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John Auer Buffalo, NY

Sò far so good everything arrived with no problems. Working well.

1 year ago

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Verified Customer

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Edith Cross Timbers, MO

MobileHelp gives me a feeling of security that I am never really alone.

1 year ago

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Verified Customer

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Barbara Benjamin Hendersonville, NC

Great service. Great peace of mind!!! Secure feeling and peace of mind!!!

1 year ago

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Verified Customer

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Sue Kings Mountain, NC

I feel more self confidence when I go shopping or just walking around the yard

1 year ago

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Verified Customer

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Sandra Council Bluffs, IA

My mom is very happy with her MobileHelp necklace. She says she feels a lot more safe now.

1 year ago

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Verified Customer

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Shirley

Very helpful and courteous. Knew her facts and how it workd.

1 year ago

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Mary

I haven’t had to use it. But the equipment is good and their customer service is very good

1 year ago

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Verified Customer

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Thomas Columbus, OH

Like all features except for the difficulty of using the on/off button.

1 year ago

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Verified Customer

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James San Diego, CA

So far, I am very pleased with both the equipment and the service.

1 year ago

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Verified Customer

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John Snook Gulfport, MS

The customer service and quality of instruments are impeccable .

1 year ago

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Terri Henderson, NV

The operator s who have called are professional and very helpful

1 year ago

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Verified Customer

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Shirley Charlotte, NC

The user friendly usage, The falling notifications when unable to communicate.

1 year ago

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Verified Customer

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David Champaign, IL

Very efficient organization - equipment works great and responses are timely.

1 year ago

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Verified Customer

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Susan Cincinnati, OH

Ease of installation. Representatives ability to address my concerns.

1 year ago

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Verified Customer

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Sandra Spokane, WA

It's seems easy to use. Enjoyed talking with the representative

1 year ago

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Carolyn

Very patient with setup and making sure we understood system

1 year ago

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Michael Saint Joseph, IL

Accidentally set warning off three times quick response each time.

1 year ago

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Cristin Mauro Lapeer, MI

Customer service has been top notch, easy to set up, easy testing.

1 year ago

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Verified Customer

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Doris Stone Mountain, GA

I like the service. But the string on the necklace is a too long.

1 year ago

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Verified Customer

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Chris Mcafee Sandy, UT

I haven’t received my package yet. It was supposed to be delivered by FedEx. My mail is on hold at the post office, but it shouldn’t have come USPS. ??

1 year ago

Reply from MobileHelp

Hi Chris, We received your review and we are sorry to hear that you have not yet receive your package. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on for further assistance? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.

Mar. 22nd, 2023

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Verified Customer

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Delene Kansas City, MO

The person I spoke with was very knowledgeable and answered all my questions.

1 year ago

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Rocky Twin Falls, ID

The fact that they checked in with my dad to see how it was working for him

1 year ago

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Roger A Bakersfield, CA

Great job on this Mobile Town online job. Easy to maneuver. Thanks

1 year ago

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George Brooklyn, NY

Always accessible Monitoring voice not loud enough for the hard of hearing

1 year ago

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Arthur Highland, NY

Easy to set up, easy to place for good access.....customer service thumbs up!

1 year ago

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Julia Alexandria, VA

I have not used the system as of yet. So far I am pleased with the service

1 year ago

MobileHelp Reviews