Name: MobileHelp
Rating: 4.6

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Clara TX

Everyone was extremely nice and helpful. I highly recommend this company

2 years ago

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Ethyl Peoria, AZ

Very helpful personnel. Easy setup and quick delivery. I have peace of mind.

2 years ago

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Karen Chapel Hill, NC

I am just getting started with Mobile help but the system seems to be working.

2 years ago

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Maryann Stanwood, MI

I’ve only had it a month. I do feel good knowing, someone has my back,

2 years ago

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Mary Berlin, MD

I was pleased with the agent I initially spoke with by phone.

2 years ago

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Christine Walter Winslow, AZ

No, it is not useful. It goes off all The time. Put it min My purse for a trip and everytime I picked up or put down My purse it would go off!

2 years ago

Reply from MobileHelp

Hi Christine, We received your review and we apologize for the issues you have experienced due to the false alarms. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

May. 26th, 2023

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Verified Customer

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John Auer Buffalo, NY

Sò far so good everything arrived with no problems. Working well.

2 years ago

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Verified Customer

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Edith Cross Timbers, MO

MobileHelp gives me a feeling of security that I am never really alone.

2 years ago

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Verified Customer

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Barbara Benjamin Hendersonville, NC

Great service. Great peace of mind!!! Secure feeling and peace of mind!!!

2 years ago

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Verified Customer

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Sue Kings Mountain, NC

I feel more self confidence when I go shopping or just walking around the yard

2 years ago

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Verified Customer

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Sandra Council Bluffs, IA

My mom is very happy with her MobileHelp necklace. She says she feels a lot more safe now.

2 years ago

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Verified Customer

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Shirley

Very helpful and courteous. Knew her facts and how it workd.

2 years ago

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Verified Customer

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Mary

I haven’t had to use it. But the equipment is good and their customer service is very good

2 years ago

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Verified Customer

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Thomas Columbus, OH

Like all features except for the difficulty of using the on/off button.

2 years ago

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Verified Customer

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James San Diego, CA

So far, I am very pleased with both the equipment and the service.

2 years ago

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Verified Customer

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John Snook Gulfport, MS

The customer service and quality of instruments are impeccable .

2 years ago

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Verified Customer

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Terri Henderson, NV

The operator s who have called are professional and very helpful

2 years ago

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Verified Customer

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Shirley Charlotte, NC

The user friendly usage, The falling notifications when unable to communicate.

2 years ago

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Verified Customer

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David Champaign, IL

Very efficient organization - equipment works great and responses are timely.

2 years ago

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Verified Customer

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Susan Cincinnati, OH

Ease of installation. Representatives ability to address my concerns.

2 years ago

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Verified Customer

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Sandra Spokane, WA

It's seems easy to use. Enjoyed talking with the representative

2 years ago

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Verified Customer

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Carolyn

Very patient with setup and making sure we understood system

2 years ago

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Verified Customer

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Michael Saint Joseph, IL

Accidentally set warning off three times quick response each time.

2 years ago

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Verified Customer

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Cristin Mauro Lapeer, MI

Customer service has been top notch, easy to set up, easy testing.

2 years ago

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Verified Customer

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Doris Stone Mountain, GA

I like the service. But the string on the necklace is a too long.

2 years ago

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Verified Customer

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Chris Mcafee Sandy, UT

I haven’t received my package yet. It was supposed to be delivered by FedEx. My mail is on hold at the post office, but it shouldn’t have come USPS. ??

2 years ago

Reply from MobileHelp

Hi Chris, We received your review and we are sorry to hear that you have not yet receive your package. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on for further assistance? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.

Mar. 22nd, 2023

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Verified Customer

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Delene Kansas City, MO

The person I spoke with was very knowledgeable and answered all my questions.

2 years ago

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Rocky Twin Falls, ID

The fact that they checked in with my dad to see how it was working for him

2 years ago

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Roger A Bakersfield, CA

Great job on this Mobile Town online job. Easy to maneuver. Thanks

2 years ago

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George Brooklyn, NY

Always accessible Monitoring voice not loud enough for the hard of hearing

2 years ago

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Arthur Highland, NY

Easy to set up, easy to place for good access.....customer service thumbs up!

2 years ago

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Julia Alexandria, VA

I have not used the system as of yet. So far I am pleased with the service

2 years ago

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Glenn Bellevue, NE

customer service very helpful. Response time to alerts very good.

2 years ago

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Charlie Saunders Stafford, VA

Very touchy but would rather have that then not. I'm very pleased overall.

2 years ago

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Mary

Friendly staff, both sales and customer support. Quick and reliable responses.

2 years ago

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Johnny Cantonment, FL

I’ve been happy with the device. It’s lightweight and comfortable

2 years ago

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Mark Siepak High Point, NC

quick responses when accidentally activated, and for planned tests

2 years ago

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Barbara

Amazing customer service. Fabulous response time. Easy set up.

2 years ago

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Hjalmar Phoenix, AZ

Rapid response when I set off alarm while putting sheets on bed.

2 years ago

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Rosalba Montes El Paso, TX

System is great and reasonable (cost). Fall detection may be a little to sensitive but works well

2 years ago

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Brenda N Martinez, CA

Wea paying for the Mobilehepl services and are very pleased with the service

2 years ago

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Charles Naples, FL

Sensitivity quote high Creates a false alarm and then we hold our breathe for the all clear

2 years ago

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Elizabeth Springfield, IL

Very helpful, when button was pushed, received a text & then a phone call.

2 years ago

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Paula Rieder Fredericksburg, VA

They called immediatly if it is detect my dad might have fallen.

2 years ago

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Frederick Lake Ozark, MO

Small wate rt proof pendant that cont a ins a mic and is GPS enabled

2 years ago

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Susan Spring, TX

That when I depressed my Alert for help They stayed on The line with me

2 years ago

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Annette Kings Mountain, NC

Quick response time, knowledgeable customer service very helpful and friendly

2 years ago

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Tina Smith

Great experience with them and answered all of my questionss

4 years ago

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Lynn Hartman

The person I talked with was very helpful. He answered all my questions

5 years ago

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Willadean Miles Detroit, AL

Very friendly and helpful. Scott answered all my questions and explained the service and products.

5 years ago

MobileHelp Reviews