Name: MobileHelp
Rating: 4.6

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Verified Customer

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judy love

I like their product for many reasons - esp. like that the "modem" is small and easy to carry outside.

7 years ago

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Verified Customer

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Monica Stone

Everything was so easy! Customer service was so helpful and I can relax knowing Mom and Dad are safer.

7 years ago

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Verified Customer

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4 Batavia, OH

Fall detection doesn't really work so you still have to press the button. It was worked fine when I have tested it. They always respond to my calls.

7 years ago

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Verified Customer

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5 Port Charlotte, FL

My MobileHelp has gone off accidentally a few times, but they have been right there and very helpful.

7 years ago

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Verified Customer

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4 Poteau, OK

They check on me pretty often to make sure I am doing good and my device is working. It does go off for no reason sometimes.

7 years ago

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Verified Customer

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4 Rockville, IN

I don't use the fall detection anymore because it goes off too often. I do love the device around your neck that you can talk into.

7 years ago

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Verified Customer

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5 Lake Bluff, IL

A man helped me on the phone and he was very patient and helpful. I wear my bracelet all the time, even outside.

7 years ago

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Verified Customer

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5 Valrico, FL

The customer service always responds very well. I like that the device doesn't need a landline to work.

7 years ago

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Verified Customer

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Rose

I know it works because my little great grandson had messed with the button without me knowing and they came right out.

7 years ago

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Verified Customer

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Henri And Yvette Chelmsford, MA

I tested the device and it worked perfectly. MobileHelp is a great company and I'm very happy with them.

7 years ago

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Verified Customer

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Thelma

I was with another company before but mobile help is a few dollars cheaper. I like everything about it.

7 years ago

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Verified Customer

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Adrienne Ruskin, FL

They are excellent at explaining things. The device is very easy to set off but it is quality and it gives peace of mind.

7 years ago

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Verified Customer

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Peggy Sue Osceola, AR

I have no complaints. I like it. I like everybody I have talked to and I feel good. They explained it to me.

7 years ago

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Verified Customer

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Anonymous

It is so small and it is an ordinary thing, and I like that. I have recommended it to a couple of people.

7 years ago

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Verified Customer

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C Seal Beach, CA

Device is handy. The process seems simple and the initial checking reinforces that and it gets help soon.

7 years ago

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Verified Customer

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Bettye Martinsburg, WV

I have tested it and had no problems. I like everything about it all around. I have already recommended it to a friend.

7 years ago

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Verified Customer

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Christina Fort Lauderdale, FL

Got a response once because it had fallen and I was impressed. I feel confident because it is there.

7 years ago

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Verified Customer

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Edward Medford, OR

Tested it one time and everything went okay. I haven't had any problems and there is nothing I dislike.

7 years ago

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Verified Customer

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Eva Colonial Heights, VA

I like it all except the fall button, I do not need it because the slightest problem will set it off.

7 years ago

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Verified Customer

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Jerilyn Quincy, IL

Customer support has always been responsive. It works fine when I test it and I like that it is so sensitive.

7 years ago

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Verified Customer

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Kate Carlson Jefferson City, MO

When we were setting up Mobile Help, customer services phenomenal. Very knowledgeable and professional.

7 years ago

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Verified Customer

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Vernetta Ingram Houston, TX

I'm more comfortable knowing that if I'm in distress, all I have to do is press a button and help is on the way.

7 years ago

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Verified Customer

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Magda

When I test it, it works fine and I get a call immediately. Their customer service has good responses.

7 years ago

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Verified Customer

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Anonymous

I like everything about it, I have no dislikes. When I test it, the company calls me and asks if everything is alright.

7 years ago

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Verified Customer

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Richard

In the beginning we had problems with it firing off because it is very sensitive so we changed the communications.

7 years ago

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Verified Customer

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Carol

I love my medical device. I have tested I several times and I have gotten a good response every time.

7 years ago

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Verified Customer

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Anonymous

Recently I fell and I used it and they showed up right away. It is sensitive but the response is good.

7 years ago

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Verified Customer

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Linda

The device is too sensitive, I don't touch and it will go off. It works fine when I test it and they respond right away.

7 years ago

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Verified Customer

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Carol

I feel more secure and safe. They respond immediately even if you don't need help. It is nice to know they are there.

7 years ago

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Verified Customer

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Earl

The device is very responsive. A couple times, the device has gone off by accident, but it is working well.

7 years ago

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Verified Customer

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James

The customer service representatives are very polite. The equipment is very top notch, and I am glad that I signed up.

7 years ago

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Verified Customer

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Eva

The pendant kept going off and I didn't know why. I was constantly hassled because of it, and I couldn't control it not going off. I didn't like wearing the wristband either.

7 years ago

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Verified Customer

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Barbara

MobileHelp is very constant in their communication. I was able to set the device up and use the service just fine.

7 years ago

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Verified Customer

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Linda Rock Hill, SC

Customer service answers very quickly, and is understanding when I accidentally hit the alarm button.

7 years ago

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Verified Customer

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Mike Gaylord, MI

Customer service was there to walk me through set up when I had problems. The service has been very reliable.

7 years ago

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Verified Customer

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Marion Tickfaw, LA

The response to any alerts is very good, and the device is working. I carry it with me all the time.

7 years ago

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Verified Customer

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Carolyn Kite, GA

Don't have any dislikes at all with MobileHelp except maybe the price for the service is a little high.

7 years ago

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Verified Customer

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Faye Bronston, KY

The response time is very quick. I am really satisfied with it. There isn't anything that I don't like about it.

7 years ago

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Verified Customer

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J Roscommon, MI

I dropped the device one time, and MobileHelp responded right away asking if I was ok. I like the wristwatch the best.

7 years ago

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Verified Customer

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Cecil Nebraska City, NE

Customer service responds quickly when I accidentally hit the button. I like everything about MobileHelp.

7 years ago

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Verified Customer

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Paul A Fishkill, NY

The customer service does a great job at answering any questions that you might have. The device is very convenient.

7 years ago

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Verified Customer

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Anonymous Charlestown, RI

I could have had more help with someone showing me how to get through the process. The device is great because I live in a very rural area.

7 years ago

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Verified Customer

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Anonymous Newark, OH

MobileHelp is trustworthy. I think the company responds to everything good. Device seems to work fine.

7 years ago

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Verified Customer

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Connie Timmonsville, SC

The young man who sold it to me was very nice. The fall detection is pretty sensitive, but the device works well.

7 years ago

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Verified Customer

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Nancy Franklin, WI

It is easy to wear, especially around the wrist. I wear it all the time. It has worked great every time I have tested it.

7 years ago

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Verified Customer

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Karen And John Lubbock, TX

I like the fact that it doesn't bother me to wear it. The person did take a little while before my call was answered.

7 years ago

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Verified Customer

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Anonymous

Every time I call, they take care of me right away. Each time I have tested it, it has worked just fine.

7 years ago

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Verified Customer

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Christine

One time it went off when I was in pad and they were very punctual. Customer support is very accurate.

7 years ago

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Verified Customer

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H Sacramento, CA

MobileHelp has done a good job coming in and taking care of things. I had to use it to go to the hospital and it worked quite well.

7 years ago

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Verified Customer

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Philip Ridgeland, WI

Everything works just fine right away. You can go anywhere with it and it works. I have had no problems with it.

7 years ago

MobileHelp Reviews