Name: Medical Guardian
Rating: 4.5

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Verified Customer

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EWB Golden, CO

IT HAS WORKED LIKE IT IS SUPPOSED TO WORK. FAST RESPONSE TIME WITH HELPFUL PEOPLE.

7 years ago

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Verified Customer

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QUEENEE Las Vegas, NV

The price is right. This is wonderful because I haven't even had to contact him once.

7 years ago

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Verified Customer

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Jeanne Turner Reading, PA

they are always there thank heaven we haven't need them but were there if we did!

7 years ago

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Verified Customer

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lori Valley Stream, NY

I never had a problem that wasn't solved. All associates have been very helpful.

7 years ago

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Verified Customer

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BARBARA BUNNELL Odessa, TX

When dementia is involved, the lack of knowing what to do with this necklace makes it worthless. No fault to the product.

7 years ago

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Verified Customer

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Dorothy Loveridge Alpine, UT

When I needed help, it was immediate and someone was at my door within 4 minutes.

7 years ago

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Verified Customer

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David Moore, SC

Good value for coverage and customer service is responsive , providing test routinely

7 years ago

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Verified Customer

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Rosa Dunkley Arlington, VA

it get three stars, because when I put together I gave you'll the passwor for the lock and you didn't give it to the Rescue Squard.

7 years ago

Reply from Medical Guardian

Rosa, thank you for the review. We will reach out to get some additional information on your concerns to make sure everything is working as it should when you push your button. Thanks for reaching out!

Mar. 14th, 2018

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Verified Customer

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Gerri Mooresville, NC

It's important for anyone that may need help and can't notify the proper agencies

7 years ago

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Verified Customer

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Happy Inglewood, CA

My parents are happy with the product and I trust that this service will take care of my parents.

7 years ago

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Verified Customer

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GreshamWeaver Portland, OR

See previous survey answer. The button is to sensitive and having to wear the device around your neck is a drag.

7 years ago

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Verified Customer

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Denise Manteno, IL

The system was easy to set up and now provides the protection we were looking for, 24/7.

7 years ago

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Verified Customer

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Donna Fort Walton Beach, FL

they have been quick to respond and very pleasant to my daughter and I when we have had questions.

7 years ago

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Verified Customer

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Colette Schroeder Rock Island, IL

The price was what convinced me of getting it though so far we haven't had to use it.

7 years ago

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Verified Customer

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Joel Fink Conshohocken, PA

My family decided to get it for me. They've always responded timely and efficiently, but the system is not cellular. I actually stopped using it.

7 years ago

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Verified Customer

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John Cortese Melbourne, FL

I just picked them out, there wasn't a particular reason for it. I wear the button every day and it has been good.

7 years ago

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Verified Customer

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Mary Carol Clermont, FL

My daughter decided to get it. When it went off, they answered right away. It seems like it's accurate.

7 years ago

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Verified Customer

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Lowell Engel Blackhawk, SD

I wear it all day everyday. Whenever I push the button by mistake they call me and let me know.

7 years ago

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Verified Customer

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Anonymous Corpus Christi, TX

no spanish speaking operators ever answer and I was told when I set up service that spanish speaking operator would answer my mom's button

7 years ago

Reply from Medical Guardian

Thank you for the review. We do have Spanish speaking operators who can answer emergency calls for Spanish speakers such as your mother. We may simply need to make a few changes to her account to ensure that this is done by default. Would you help us locate her account? Simply reply to this message with her full name, address and phone number so we can look into her situation. Any information shared will not be posted to , it will only be shared directly with Medical Guardian. Thanks again for the feedback!

Mar. 7th, 2018

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Verified Customer

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Anonymous Trenton, MO

Personnel are politem and helpful. Equipment seems high quality and works as described.

7 years ago

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Verified Customer

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dd Terre Haute, IN

too long a lapse from the time I push the button till I can speak to anyone. Continual alarm but no way of communicating

7 years ago

Reply from Medical Guardian

Thank you for the feedback. Generally speaking, you should expect a response in under one minute after pushing the button is pressed. If this is not the case, we would like to have a member of our technical support team have a look at the device. Would you be willing to help us identify your account? Simply reply to this message with the full name of the device user as well as some identifying information (address and phone number), so we reach back out. Have a great week!

Mar. 7th, 2018

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Verified Customer

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Gordon Mechanicsville, VA

Works just as advertized. I feel so much more secure knowing help is just a button push away.

7 years ago

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Verified Customer

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Dee Harrisburg, PA

The system works well and gives me peace of mind. Any questions, they are there to assist me.

7 years ago

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Verified Customer

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MSgt Calvin W. Wood Morrisdale, PA

They were there immediately and this was in an incident where the button was activated accidently.

7 years ago

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Verified Customer

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Judy0803r

Came through for me . Ambulance arrived promptly and all notifications were made.

7 years ago

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Verified Customer

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Samuel E. Dottin Jr.

I like the way the notification system works. It is very basic and user friendly. Excellent system!!

7 years ago

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Verified Customer

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Helen And

We were convinced by the advertisements we saw on TV. When we've tested it, it has worked well.

7 years ago

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Verified Customer

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Glenda Allen Milwaukee, WI

I saw it on TV and thought I had to have it. I really haven't used it much though.

7 years ago

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Verified Customer

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Paul Hirschberger Deerfield Beach, FL

When I returned from the hospital, they were already set up in my home. The thing that goes around my neck works very well.

7 years ago

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Verified Customer

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Anonymous Hiram, GA

We saw the advertisement and decided to get it. We haven't had any problems with the necklace or the service itself.

7 years ago

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Verified Customer

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Howard & Nita Lake Worth, FL

I looked online and since they had the best reviews I got them. I've never really used them though.

7 years ago

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Verified Customer

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Eloise Johnson Lake Village, AR

Things have been well up until now. I feel a whole lot better having it with me.

7 years ago

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Verified Customer

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Robert Harlan Blaine, WA

It has been a while since I got it. It does its job fine and customer support is ok. I have no objections about it.

7 years ago

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Verified Customer

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Robert Gardner Buffalo, NY

I had seen it online, that's why I got it. I used it during most of the day and at night too. The button was working and all, but I was not getting my calls returned.

7 years ago

Reply from Medical Guardian

Robert, thank you for the review. We will have a member of our Customer Care team reach out to see if we can address your concerns. Thanks again for reaching out!

Mar. 1st, 2018

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Verified Customer

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Gerald R Sturgeon Bay, WI

I got it because other people recommended it to me. I've had a very positive experience so far.

7 years ago

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Verified Customer

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Fred & Newman Lake, WA

I did some research and decided to get this one. I've never had to use it, but I'm happy with it so far.

7 years ago

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Verified Customer

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Vernon Jones Humble, TX

I just got it because of the things that it can do, though so far I haven't had to use it.

7 years ago

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Verified Customer

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Bernieand

have not had medical emergency, but it does take a while for the service to answer... used during testing

7 years ago

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Verified Customer

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Al Sarnelle Camarillo, CA

The price of it was what convinced me of getting it. I haven't had to use it yet.

7 years ago

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Verified Customer

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JametteStephens

haven't had any falls yet to use but they alwys reliable to get funds out in a timely matter

7 years ago

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Verified Customer

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Phyllis Krippner Hastings, MN

I just went with them since they were rated the best. I haven't had to do anything with it yet.

7 years ago

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Verified Customer

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Laneta Stout Mesa, AZ

Their customer support is very helpful and they seem to know what they're talking about.

7 years ago

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Verified Customer

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VanitaMcNeese

Reliable, friendly staff and very helpful. Simple equipment to work and operate.

7 years ago

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Verified Customer

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NormaEllis

Called ambulance with just a press of the button before family knew there was a problem

7 years ago

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Verified Customer

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KATHLEENLAURIA

The customer service person who took my order was very courteous and knowledgeable. Instructions easy to follow.

7 years ago

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Verified Customer

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MaryOleksyn

the representative was thorough and helped with setup which was much easier than I thought it would be

7 years ago

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Verified Customer

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Joyce Birkenmeyer Kenosha, WI

My son is the one that found this and he called them to get it. I've never had to use it, but sometimes I have trouble getting it to work right.

7 years ago

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Verified Customer

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Merrill Matsuda PEARL CITY, HI

It was recommended to me and I got it. I mostly use it when I travel out of town.

7 years ago

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Verified Customer

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Patricia Wernke Dubuque, IA

My kids got it for me. I haven't had to use it yet but I know it's there if I need it.

7 years ago

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Verified Customer

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PhyllisStump

Joseph F was wonderful to deal with. The activation system was a bit confusing and could be improved.

7 years ago