Medical Care Alert

Name: Medical Care Alert
Rating: 4.2

4.2

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162 User Reviews

6.2

Overall Score

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4.2

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162 User Reviews

6.2

Overall Score

Compare

The Good

The Bad

Bottom Line

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Company Details

check_circle Verified

Monthly Monitoring Price

Starting at

$27.45–$36.62

Equipment Fee

Starting at

None

Activation Fee

Starting at

None

Contract Length

None

Warranty Length

Lifetime

Maximum Range from Base Station

1000 ft

Time in Business

17 Years

Company Headquarters

43334 7 Mile Road Suite 400 Northville, MI 48167-2249

Number of Reviews 162

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: April 13th, 2020

Medical Care Alert services are provided by Michigan-based, family-owned parent company American Response Technologies, Inc. The company's goal since its inception has been to make the best quality medical alert monitoring equipment affordable to everyone who needs it.

Medical Care Alert service offers several different emergency response systems and a variety of payment options to suit your needs and preferences. These medical alert systems are manufactured by BOSCH, a German healthcare manufacturer that is known for creating hospital-grade medical and communications technology.

Company highlights include a 30-day risk-free trial, a price-lock guarantee, and positive consumer reviews.

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The Good

Contract
Warranty
Medical Care Alert Cost
Monitoring Features and Awards
Customer Service
Safe, User-Friendly Equipment
Variety of Medical Alert Plans
Medical Care Alert Reviews

Contract

Medical Care Alert offers members a choice of three subscription service plans: annual, semiannual, and quarterly. There are no long-term contracts. If at any point members would like to cancel their services, they can do so without charge. And if you cancel within the first 14 days, you get a full refund.

Warranty

Medical Care Alert systems are backed by a lifetime warranty but have some limitations if you want to return the equipment. More information is featured in The Bad section.

Medical Care Alert Cost

Medical Care Alert's pricing is on par with other medical alert companies, ranging from $27.45 - $36.62 per month. The company doesn't charge an equipment fee or activation fee, and no long-term contracts are required. You can choose between semiannual, annual, or quarterly payment options. However, the monthly cost doesn't include additional add-ons, such as automatic fall detection (additional $10 per month).

Monitoring Features and Awards

Medical Care Alert centers are all based in the United States, monitoring you 24/7/365. The company also offers free spouse monitoring. In an emergency, the monitoring center will call people on your provided contact list and send free SMS text messages to cell phones. Medical Care Alert's monitoring center was awarded the CSAA 2016 Monitoring Center of the Year Award.

Customer Service

Medical Care Alert's EMT-certified Life Safety agents are ready and available to assist members 24 hours a day, 7 days a week and 365 days a year, including holidays. Whether you have questions about ordering equipment or if you are experiencing difficulty operating the in-home medical system, their Emergency Response System is there to help by phone or email.

Safe, User-Friendly Equipment

Medical Care Alert's push-button wristwatch and necklace devices are aesthetically designed for comfort and attractiveness. The functions are designed for easy and simple use by just pressing a button, instantly connecting seniors with the company's Emergency Response System. The alert button is waterproof up to three meters deep and is easily pushed with arthritic hands. Medical Care Alert's call buttons are offered in three styles: pendant, wrist, or clip-on. The pendant has a break-away clasp to prevent choking while you are sleeping.

Each medical alert device from Medical Care Alert serves different features. The Home system is the basic in-home medical alert system with a remote emergency alert button and base unit. The Home & Yard unit has an extended range that can be reached from around your entire property. And the Home & Away system features built-in GPS capabilities and two-way communication voice functionality so you can take it anywhere and be connected. You can find more information about Medical Care Alert packages in the following section.

Variety of Medical Alert Plans

Medical Care Alert has various medical alert system plans that have customizable options and include a price-lock guarantee. You can opt for semi-annual, annual, or quarterly payment plans on each package, and all plans include no equipment fees, activation fees, or long-term contracts.

Home Medical Alert System ($27.45 per month)

Water-resistant medical alert pendant
Sensitive whole-house two-way speakerphone
Optional automatic fall detection pendant
Plugs into landline phone jack or modem
Optional cellular system
1,000-foot range from base unit

Home-3G Wireless Medical Alert System ($32.04 per month)

Water-resistant medical alert pendant
No phone line required
At&T cellular service
Optional automatic fall detection pendant
1,000-foot range from base unit

Home & Yard Medical Alert System ($32.04 per month)

Water-resistant medical alert pendant with a 600-foot range from base unit
Two-way communication voice pendant
Connected to phone line

Home & Away Elite GPS Medical Alert System ($36.62 per month)

Water-resistant medical alert pendant
AT&T cellular connection and GPS location services
Optional fall detection pendant
Bedtime Buddy emergency button available
Battery life up to 36 hours

Home & Away Primo Mobile Medical Alert System ($36.62 per month)

Water-resistant medical alert pendant
Three times triple location services (GPS, WiFi, and Cellular)
Four-day battery life per charge
AT&T wireless cellular connection
"Track & Find" locate device online

Home & Away Ultra Mobile Medical Alert System ($36.62 per month)

Water-resistant medical alert pendant
Three times triple location services (GPS, WiFi, and Cellular)
Three-day battery life per charge
AT&T 4G LTE wireless cellular
Free "Care4Mom" smartphone app (iOS and Android) that shows medical alert device location and status

Automatic Fall Detection ($10 per month on any Home, Home-3G and Home & Away Medical Alert System Plan)

Water-resistant medical alert pendant
AutoFALL fall detection button

Medical Care Alert Reviews

The majority of Medical Care Alert reviews are positive, noting exceptional customer service, quality equipment, and quick response times. Customer approval is an important sign that a company is trustworthy and reliable.

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The Bad

Warranty Limitations

Warranty Limitations

Medical Care Alert expects customers wanting to return the medical alert systems to do a live trial run of the systems to test it. This includes hooking the system up and testing it with their Emergency Response Center. In the case that you decide to return the system and equipment without testing it to see if it works, you will be charged a $50 fee.

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The Bottom Line

Medical Care Alert has made its mark in the personal emergency response industry with its 24/7/365 emergency support, easy-to-use products offering a full range of free benefits, and a relatively affordable subscription service.

The company's monitoring service is available around the clock and even on holidays, providing much-needed accessibility and peace of mind to seniors and their families.

There are six different medical alert service plans that come with extra features at an affordable price to meet the needs of different people. You also have the option to add fall detection to a few of the medical alert packages for additional peace of mind. The fall detection add-on requires a $10 monthly fee.

There are no long-term contracts, activation fees, or installation costs which makes it simple to begin service. Medical Care Alert offers an equipment warranty, however, warranty limitations require users to run a test to see if the system works before sending it back. If you don't do this before returning, you may have to pay a $50 fee.

Read Medical Care Alert reviews below to see what past and current customers have to say. You can also check out top-rated medical alert companies to see how Medical Care Alert compares to competitors.

View Best Medical Alert Companies

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User Reviews

Star Rating

4.2

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162 Reviews

Review Breakdown

5 grade

59%

4 grade

25%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

star star star star star

Freida Waldron Baldwinsville, NY

I first heard about Medical Care Alert from a flier that I saw in the newspaper. My mother wears a bracelet and when she needs it she pushes the button and then they come. She lives alone and has fallen down in the past, and we wanted to make sure that she could get some help when she needs it. Customer service works very well; we've only needed it once, and that wasn't easy, because she fell while I had unplugged the machine while cleaning, and unfortunately I unplugged the telephone too, so I couldn't hear them call when they called to check on us, but it works fine. It's been very good so far overall.

7 years ago

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Verified Customer

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Barb Hartzler Harrisonburg, VA

My Dad died a couple of years ago and my Mom can't see very well, and we just wanted something extra. She was having some problems and issues, and we wanted to make sure in the event of some kind of emergency she would have a way of getting ahold of us if she fell or something. I got it after I looked it up online. It's a pendant she wears around her neck. We're extremely satisfied with the customer service. It's done very well. When sometimes she's set it off accidentally, the people that call, or the people that answered the alarm have been very, very helpful and very kind, and we've had a very good overall experience.

7 years ago

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Verified Customer

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Rebecca Estes Plainview, TX

We needed this service for my wife and I, because of the accidents we've had, and because we're by ourselves. My daughter got it for us after I fell and broke my leg. My wife is short on breath; she's on oxygen 24/7, and my kids got scared that if I fell or something, she couldn't get me up, and she'd have to call for help. I thought this was a good thing to get, since we can just push the button around our neck and it would go directly to the alert company and then they will follow up. I wish it connected to the cell tower instead of just direct to the phone line. That way you wouldn't need to worry about somebody tying up the phone line or the phone going dead on you. That's only negative thing I would have to say. As long as the phone line works in it, it's great. It even worked when the lady who works for us brought us out to the street, where we tested the button, and it still worked. The customer service has been excellent, and we've had a good experience overall.

7 years ago

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Verified Customer

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Frank Araujo Sacramento, CA

Medical Care Alert has been one of the best and most well-known providers of medical alert services in the industry, so we had heard about it before by word of mouth. My wife has Alzheimer's dementia, and the Alzheimer's association also had a recommendation in their brochure and on their website. I wanted some backup in case my wife got lost, she's been lost a couple of times and that's what I was looking for, prevention or safety for her. I found their service to be excellent. Fortunately, we've been able to get by with very very minimum use of the services so in that sense we have absolutely no complaints. I like one of the things they do, which is that they follow up on a regular basis.

7 years ago

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Verified Customer

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Norma Evans Sebring, FL

My overall experience with them has been excellent. It gave me access to going outside and going around my neighborhood. The various times that I've spoken to them, they've been on top of every question I had. I've also had my equipment replaced, and everything went smoothly. On top of that, their customer service is great. That just makes me stay with Medical Care Alert.

7 years ago

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Verified Customer

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Anonymous Kent, OH

After my husband died, my son was looking into different services like this one, mostly because I'm older and live alone now. I like it very much. During the winter, I go down to Florida. We're able to just take it with us, and continue using it wherever I am! I think a lot of them don't have that privilege. On top of that, their customer service agents are always cooperative. They're always there, and it's comforting to know that there's somebody there for you in case something happens, because neither of my children live locally.

7 years ago

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Verified Customer

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Veronica Ostapak Maspeth, NY

I heard about Medical Care Alert from neighbors. I decided to get it because I'm 84 years old. Their customer service is calming; it makes you feel little safer that you have somebody to call. They're very conscientious, they were there at the drop of a hat if something happened, to see whether it's an accident that you push the button. They're very, very responsive. It makes me feel more calm that I have somebody that I can call in case of an accident.

7 years ago

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Verified Customer

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Mike Rodgers Grove City, PA

I have the around-the-neck push-button, panic-button system, and it worked just fine. I was very happy. I have had a couple of falls, so my daughter subscribed to it for me. Their customer service is a top service, it's very good. I think we all are very pleased with the service. I like the fact it was personal and that the people were very helpful when I needed them.

7 years ago

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Verified Customer

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LJV Kansas City, MO

It was recommended to me by a physical therapist, but think I first heard about it from a magazine ad. I like using it just fine, the system I like is not the one with the telephone with you, but the one that I wear, the GPS directly on my person, and I have it with me all the time, because I fall frequently. The customer service has been fine, and I've had no problems with the service overall.

7 years ago

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Verified Customer

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Joyce Fields Vancouver, WA

I'm 84 I'm going on 85. I walk a dog and I'm still driving and I just felt it was a good security for myself. I live in a retirement home here in Vancouver and I heard about it from our other residents. I fell one time and within 5 minutes I had help here. I think it's terrific, I wouldn't be without it. If I bump it, it goes off and I know somebody's there to help me.

7 years ago

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Verified Customer

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Richard Descoste Greensboro, NC

I would say I'm very satisfied with what I've got. You've got to learn what the equipment can do and then learn how to adjust to what time you're using it, and it works very well. I got online and I got list of 10-20 Medical Alert systems, and I picked out the one that's best applied to what I needed. I've had quite a few false alarms; the apparatus came off my belt, and it did alert, so I know it works. It gives me a sense of comfort, because if I need somebody, I can use it. It's just very good! They're very efficient and I'm very satisfied so far.

7 years ago

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Verified Customer

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Ann Bennett Anderson, SC

Our daughter is the one that wanted us to get this. She's the one that went online to get all the information. So far, we have been very pleased with what we have. When we ordered it they explained to us all about it, but so far we haven't have to use it, thank goodness. We charge them every night, but we have been so blessed and we have not had to use it at all.

7 years ago

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Verified Customer

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Patrick Crawford Salt Lake City, UT

It's been an excellent customer service! My mother is getting dementia, and we just wanted something to take care of here while at home. Medical Care Alert gives us the confidence that we can have somebody there very quickly. Besides, she thinks it's easy to use.

7 years ago

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Verified Customer

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Roy Hart Hessel, MI

The system is excellent. It's worked every time my mother has fallen so far. There was an incident where she couldn't remember what happened, but when I called the customer service like, they were very helpful! They have me the exact times of when the call was made, and all the call backs that they made, so the system really worked for us.

7 years ago

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Verified Customer

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Rene Smith New Braunfels, TX

My mother has not used it yet, and she's satisfied with the service. If she falls in the garden, we'd be able to locate her. There is a problem however. She's so fragile, that it's hard for her to put on the wristband and attach it. I would think on re-doing the wristband.

7 years ago

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Verified Customer

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Suzanne Adorian Fuquay Varina, NC

It's been an excellent customer service! I don't know the name of the system, but it's the one you wear around the neck; we've been satisfied with it. My mother is over 90 years old, so the main reason we purchased it was because of her age.

7 years ago

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Verified Customer

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Kitty Shumlin Putney, VT

I live alone and have some walking problems, so I needed a way to alert somebody in case something happened. So far, it's worked just fine. I haven't had any issue with Medical Care Alert. It's there, and I hope I never have to use it.

7 years ago

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Verified Customer

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John Mueller Blue Bell, PA

We're happy with the necklace he wears; it works fine. Plus, their customer service has been great! Every time I've had contact with them to report a problem, they call us right away! The experience has been great. We love them. We're just very happy with the service.

7 years ago

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Verified Customer

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Mary Mcdermott Maple Mount, KY

As a person with Parkinson's disease, Medical Care Alert has given me a sense of security in areas where I know it's a bit dangerous for me. It was very easy to get the device, and they were very clear in explaining it to me. I'd say I'm fairly impressed with it, and glad that I have it.

7 years ago

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Verified Customer

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B.J. Canton, MI

I did a search online for alert systems and it came up. We like it fine, it's very convenient. We got it because my mom's elderly. They're very good with customer service and overall. They've been very responsive whenever we needed anything; its been very good.

7 years ago

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Verified Customer

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John Day Jenks, OK

I am totally satisfied with Medical Care Alert. I continually wear the device, and I'm very pleased with it. The first device I purchased was limited to my house and garden, but now I have the one you can use anywhere across the entire United States. Plus, it's very easy to use,

7 years ago

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Verified Customer

star star star star star

Barbara Keating Lexington Park, MD

At the beginning, I was setting off the system accidentally, and they were very tolerant, understanding, and assisted me with the device on a few occasions. Everything was excellent! I've actually been on their site and did a short assessment. I gave them my opinion about the equipment and the service; I think it's the best one around.

7 years ago

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Verified Customer

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Anne Miller Macomb, MI

Their customer service has been great, and my experience using the system has been excellent. I just have the Medical Alert System, and I like it. So far, there has not been something negative about them. If I have any problems, I just call, and everything is corrected.

7 years ago

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Verified Customer

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Joanna Yates Springfield, MO

My daughter got it for me. She lives in Dallas and she was worried about me being here by myself. People fall at my age and I thought it's something I needed. I feel safer with it. I haven't had to use it or anything but I'm satisfied with it.

7 years ago

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Verified Customer

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RCH Albany, GA

I'm pleased with it. I have the one that allows them to be aware when I fall. I got it because I live alone. Regarding their customer service, I'd say I'm very satisfied. Overall, it's excellent.

7 years ago

star star star star star

Lorraine Cherashore Elkins Park, PA

Debbie E, the marvelous Medical Alert Specialist guided me on the phone , step by step , teaching me the set up of my Medical Alert System. I am a retired teacher but needed lots of tutoring to set up my GPS fabulous Medical Alert!! She listened patiently, carefully explained entire procedure and made sure I understood before she hung up.. She called me periodically to check if everything going smoothly. She was my Medical Alert Teacher teaching me.!! No one should ever feel uncomfortable not understanding set up. Debbie always there by your side!! I feel soooo safe driving, volunteering in schools, and staying alone at night with my Magical Medical Alert which is my buddy by my bedside!! I have raved to all my friends how awesome Medical Alert is to have!! Its priceless!! How can you put a dollar sign on saving your life??? As active as I am, my kids know I am in good hands with Medical Alert!! Even spoke with owner ! He was sooo caring and attentive when I praised Debbie E on the phone! Soooo everybody dial Medical Alert and it will erase all of your anxiety of not being heard! To Life!! To Medical Alert!! Lorraine C. ??

7 years ago

star star star star star

Mike Harrington Wixom, MI

I got it a couple of years ago and use it. It's been quite satisfactory. I thought the price was quite reasonable. There is a modular that works with the phone system. I wear a monitor so that if I have a problem, I can punch a button and get a reply. It is on a landline phone. I don't have covering when I am out of the area. I think they have done quite well. The price was one of the reason's I choose them. If I should run into a problem where I am semi incapacitated. I push a button, and it transmits an alarm message to the company over my phone system. They will call back, through the monitor I wear. I would hear on the monitor and be able to converse with them. So far I have only used it as a test or accidentally pressed the alert. They were quick on the line back, and I was able to apologize and tell them accidentally triggered the alert. That gave me a feeling of confidence when I accidentally pressed it.

7 years ago

star star star star star

Steve Haas, Reno NV! Sparks, NV

I have had Life Alert from Medical Care Alert for my Mom for about a year now. She has Dementia and I feel that it is important that she has extra protection and comfort as well as for me it help's my peace of mind that she know's how to use it and she's comfortable with it. She has had to use it 3 time's and we are happy with the results of the customer service team that answer's the phone and dispatches people out to our house as needed.. At Medical Care Alert they are all very nice and professional and care about the person who is calling and their concerns. There is nothing better than knowing Life Alert can save a persons life, since I have gotten the system for my Mom, I have encouraged many of our friends to get it for their loved one's. Don't ever be fooled thinking an emergency wouldn't happen to you or a loved one, it can happen to anyone and knowing that even if family is not home with you or your loved one, your never alone with Life Alert. from Medical Care Alert.

9 years ago

star star star star star

sandra & edward duszynski Downers Grove, IL

it has been a year that we have had our medical care alert system and we have just renewed it at the same price--we will never have to pay a higher price to keep our system. we fortunately have not had to use it except, for our inquisitive 4yr. old granson who pushed the button but they called and said we didn't have to worry as long as everything was okay. I cannot begin to tell you about the service Jessica and Sue have given us, they are indeed an asset to the company that Bryan runs. we feel well protected and safe with our additional family at MEDICAL CARE ALERT. hopefully, we will be calling them only to tell them we are okay WE RATE ALL OF THEM BETTER THAN A 10. .

10 years ago

star star star star star

Keith M. Guy Seattle, WA

Ask yourself, what the the price of Peace of Mind? We found that after my 89yr old mother-in-law fell, in her home, last August, when she had fallen and was crying and pleading for help for almost 6 hours . It was 3 am when I was up and noticed her lights still on so thats when we found her. She lives right across the street from our house, our last visit of the day is between 6-8pm. I decided right then we need some type of alert system. After researching numerous alert systems, what they offered, pros and cons, comments, Medical Care Alert had different variations of systems to match our needs or upgrades. I made the call to Brandon at Medical Care Alert, asked questions, NO pressure, Brandon explained each systems to ensure we weren't buying a system to fit our needs. There was no hard sell, the system sells itself! All it takes is a push of a button to sound the alert, you speak directly to them, they make the calls, your job, provide comfort until help arrives! Peace of Mind!

10 years ago

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Verified Customer

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Jon Healy Palmetto, FL

My wife is handicap, and the system is very easy for her to use. We just like using it; it's worked fine for us. Plus, their customer service is very good.

7 years ago

star star star star star

Albert Stoddard Yulee, FL

Medical Care Alert provided excellent service and assistance in setup. I ordered the equipment and it arrived in two days. The setup directions were easy to understand and straightforward. I've tested the equipment and call center several times and it worked exactly as it was supposed to. I have not had to use it yet in an emergency yet, but if and when I do, I will forward an update

6 years ago

star star star star star

Chip Stacey

It went pretty good, I guess. It is ongoing because my dad is 92. Yesterday was a false alarm but they contacted me, I get a text message stating what occurred. I am able to call back to see if they were able to reach my father. We've been using them for over a year now and they've been very helpful. I thought the price was very good for the whole year. They come right away. It's beneficial because he needs something inside and outside the home. If we move across the country, it follows us nationwide. If we had to tell them that we moved, they will update it accordingly.

7 years ago

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William S Holland, MI

I have fallen backwards several times and can not get up on my own. I end up pushing my button to call for help. Medical Alert answers immediately and help comes with in 15 minutes of them being contacted. Plus if my wife is here or not she is contacted that I have called Medical Alert and knows they are on their way. I feel safer with it on me at all times.

8 years ago

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Verified Customer

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ROSIE

VERY GOOD TO WORK WITH. HAD TO CANCEL AFTER A FEW MONTHS DUE TO OTHER HEALTH PROBLEMS AND THEY WERE KIND TO DEAL WITH IN REGARD TO THE CANCELLATION

6 years ago

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Verified Customer

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Greta Alexandria, VA

I'm a recent subscriber. MH was verey patient and efficient in the set-up process & and subsequently the Testing system has been excellent

6 years ago

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Verified Customer

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Glenn Leonard Port Aransas, TX

I can't find any fault with their equipment. Everything is just like they've said it would be. Plus, their customer service is excellent.

7 years ago

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Verified Customer

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Kathy Mellnick Denver, CO

It's been an excellent service. My mom was falling a lot, so we got her The Pendant, and it's been awesome! Plus, their customer service is great.

7 years ago

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Verified Customer

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Betty Wheeler DeLand, FL

Overall, I like Medical Care Alert. Their customer service is excellent, plus, the GPS can pick up my location, wherever I am.

7 years ago

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Verified Customer

star star star star star

Jody Hamilton Toledo, OH

It was very easy to use and put together. Thank goodness I haven't had to use it, but I'm satisfied I have it. They were very good.

7 years ago

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John Wiswall for Valena Stoner Hackettstown, NJ

We have my 97 year old Mother-in-Law wearing the Medical Care Alert Necklace & & it has been terrific in Notifying us of problems. The company is really on top of their game in contacting my Mother-in-law with dialog & at the same time contacting me of the situation. Great service !!! Highly recommend this group. J. Wiswall Rockaway, NJ

7 years ago

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Fred Hunter

Perfect medical alert. Ordered medical care alert for my mother which included motion detector. My mother took a fall and they contacted her immediately, had help on the way and notified me within minutes. Support team is extremely professional and notification is immediate. Very happy with the device and the company. Would recommend 100%.

7 years ago

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alton walker Franklin, OH

When I started receiving com care insurance they began paying for my medical alert. I had just paid my quarterly payment and was still within the first month of my quarter, when I canceled my service and returned ALL the equipment as instructed. I was refunded less than10% of the remaining quarterly payment.

8 years ago

star star star star star

Jackie Jones Phoenix, AZ

I got the best customer service! Thank goodness I haven't had to use the device yet, but I feel safe knowing it's there. It was easy to set up and when I did have a question I called customer service and they were very helpful. I'm very happy I chose Medical Care Alert.

9 years ago

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Jennifer Liverpool, NY

The equipment is very user friendly and is perfect for my grandmother to keep her independence. I don't recommend fall alert unless frequent falls are an issue. Get the basic gps before there is an issue so they can get used to the equipment and add fall detect when it becomes an issue.

9 years ago

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Chuck Plymouth, MI

No real issues have come up. The system was very easy to install and test. Excellent product and monitoring plans. Best if you pay for it annually, Customer Service is always extremely helpful and go out of their way to ensure any issues are addressed and corrected. Thanks to all on the team with this company!

9 years ago

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sharon Cleveland, TN

Gives us all some relief to know that someone is always there to help. Just a suggestion to make the belt clip a little longer. Dad struggles clipping it on and off his belt and sometimes it clips off because he doesn't have it on well

10 years ago

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Cindy Houston, TX

I got this for my Mom. She's had it for about 6 months. So far no problems. I would like to give them five stars for their no pressure sale. Unlike other providers I researched, there were no high pressure sales tactics and they did not constantly call trying to sell me their system.

10 years ago

star star star star star

Norma Evans Birmingham, MI

I was at my neighbors house when I accidentally pressed the panic button. Since I was not at home, and I did not respond to the message left on my phone, an EMT was quickly sent. I then realized that the program worked very well, and that I had made a good choice.

10 years ago

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Verified Customer

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Cecile Kelsall

Med Care Alert begins by collecting the information they willl need to respond quickly with the needed care.

6 years ago

Reply from Medical Care Alert

Thanks for your feedback - we appreciate it! The information you complete on your Personal Profile helps us to notify your contact list quickly in the event of an emergency. If you ever need to update or add a contact, please call our Customer Service team at 1-877-913-3680.

Feb. 4th, 2019