Name: MobileHelp
Rating: 4.5

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Grace Zavatsky Whiting, NJ

It was easy to sign up for and came quickly

10 months ago

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Rodney Randolph Center, VT

Easy to communicate with. Easy mobile app to use

11 months ago

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Micah Gano Louisville, KY

Very helpful staff. Easy to setup in home.

11 months ago

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Wayne North Fort Myers, FL

like the dependability of knowing it is here.

11 months ago

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Mary Houston, TX

Customer Service was very helpful in the setup

11 months ago

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Verified Customer

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Tish Houston, TX

Easy communication with the rep so I had no misunderstanding

11 months ago

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Verified Customer

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Ralph Divine Carrollton, GA

It works great. And no problem canceling test calls

11 months ago

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Verified Customer

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Patsy Piqua, OH

Excellent customer service. Techs really care.

11 months ago

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Verified Customer

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JUDY CATANESE Shreveport, LA

The immediate response to a potential problem.

11 months ago

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Verified Customer

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Gary New York, NY

Good products and great customer service

11 months ago

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Verified Customer

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Shelby Lash Alajuela, A

Extremely knowledgeable and friendly staff

11 months ago

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Verified Customer

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Eve Los Angeles, CA

Easy to use. Holds a charge. A bit pricey.

11 months ago

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Verified Customer

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Phillip Queens, NY

Convenient, easy to use. Makes me feel safe to walk alone

11 months ago

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Verified Customer

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Claire Wheeling, IL

Quick responses and very easy to set up and use!

11 months ago

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Verified Customer

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Susie Albany, NY

Easy set up. Fast response. My mother l9ces it

11 months ago

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Verified Customer

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Lynn Anderson Canton, MN

Overall very satisfied with equipment and service

11 months ago

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Verified Customer

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Thomas Columbus, OH

Like all features except for the difficulty of using the on/off button.

1 year ago

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Verified Customer

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James San Diego, CA

So far, I am very pleased with both the equipment and the service.

1 year ago

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Verified Customer

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John Snook Gulfport, MS

The customer service and quality of instruments are impeccable .

1 year ago

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Verified Customer

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Terri Henderson, NV

The operator s who have called are professional and very helpful

1 year ago

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Verified Customer

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Shirley Charlotte, NC

The user friendly usage, The falling notifications when unable to communicate.

1 year ago

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Verified Customer

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David Champaign, IL

Very efficient organization - equipment works great and responses are timely.

1 year ago

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Verified Customer

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Susan Cincinnati, OH

Ease of installation. Representatives ability to address my concerns.

1 year ago

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Verified Customer

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Sandra Spokane, WA

It's seems easy to use. Enjoyed talking with the representative

1 year ago

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Verified Customer

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Carolyn

Very patient with setup and making sure we understood system

1 year ago

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Verified Customer

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Michael Saint Joseph, IL

Accidentally set warning off three times quick response each time.

1 year ago

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Verified Customer

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Cristin Mauro Lapeer, MI

Customer service has been top notch, easy to set up, easy testing.

1 year ago

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Verified Customer

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Doris Stone Mountain, GA

I like the service. But the string on the necklace is a too long.

1 year ago

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Verified Customer

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Chris Mcafee Sandy, UT

I haven’t received my package yet. It was supposed to be delivered by FedEx. My mail is on hold at the post office, but it shouldn’t have come USPS. ??

1 year ago

Reply from MobileHelp

Hi Chris, We received your review and we are sorry to hear that you have not yet receive your package. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on for further assistance? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.

Mar. 22nd, 2023

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Verified Customer

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Delene Kansas City, MO

The person I spoke with was very knowledgeable and answered all my questions.

1 year ago

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Rocky Twin Falls, ID

The fact that they checked in with my dad to see how it was working for him

1 year ago

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Roger A Bakersfield, CA

Great job on this Mobile Town online job. Easy to maneuver. Thanks

1 year ago

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George Brooklyn, NY

Always accessible Monitoring voice not loud enough for the hard of hearing

1 year ago

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Arthur Highland, NY

Easy to set up, easy to place for good access.....customer service thumbs up!

1 year ago

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Julia Alexandria, VA

I have not used the system as of yet. So far I am pleased with the service

1 year ago

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Glenn Bellevue, NE

customer service very helpful. Response time to alerts very good.

1 year ago

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Charlie Saunders Stafford, VA

Very touchy but would rather have that then not. I'm very pleased overall.

1 year ago

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Mary

Friendly staff, both sales and customer support. Quick and reliable responses.

1 year ago

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Johnny Cantonment, FL

I’ve been happy with the device. It’s lightweight and comfortable

1 year ago

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Mark Siepak High Point, NC

quick responses when accidentally activated, and for planned tests

1 year ago

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Barbara

Amazing customer service. Fabulous response time. Easy set up.

1 year ago

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Hjalmar Phoenix, AZ

Rapid response when I set off alarm while putting sheets on bed.

1 year ago

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Rosalba Montes El Paso, TX

System is great and reasonable (cost). Fall detection may be a little to sensitive but works well

1 year ago

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Brenda N Martinez, CA

Wea paying for the Mobilehepl services and are very pleased with the service

1 year ago

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Charles Naples, FL

Sensitivity quote high Creates a false alarm and then we hold our breathe for the all clear

1 year ago

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Elizabeth Springfield, IL

Very helpful, when button was pushed, received a text & then a phone call.

1 year ago

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Paula Rieder Fredericksburg, VA

They called immediatly if it is detect my dad might have fallen.

1 year ago

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Frederick Lake Ozark, MO

Small wate rt proof pendant that cont a ins a mic and is GPS enabled

1 year ago

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Susan Spring, TX

That when I depressed my Alert for help They stayed on The line with me

1 year ago

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Annette Kings Mountain, NC

Quick response time, knowledgeable customer service very helpful and friendly

1 year ago