Best Company badge 10,000 Reviews MobileHelp Logo

MobileHelp

star star star star star_half

7.5

Overall Score

sell See Special Offer chevron_right

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Nelson Galion, OH

Great service. Very helpful on all questions

9 months ago

check_circle

Review Source

star star star star star

Lori Greer, SC

Accidental activation has already proved it works!

9 months ago

check_circle

Review Source

star star star star star

Sharon Montrose, CO

Works just great. Easy to apply Better than some out there.

9 months ago

check_circle

Review Source

star star star star star

Tim Bracht Albion, IN

i liked the presentation of the salesman

9 months ago

star star star star star

Diane Saint Paul, MN

Good price, fast delivery, easy set up, easy cancellation

9 months ago

check_circle

Review Source

star star star star star

Chip Gleaner Green Valley, AZ

Ease of use and great customer service. Unit hs easy setup

10 months ago

check_circle

Review Source

star star star star star

Mark Magnusson Chicago, IL

Easy to deal with, order, and comes fully set up

10 months ago

star star star star star

Renee Panhandle, TX

System is easy to use. Charging station is convenient and small.

1 year ago

check_circle

Review Source

star star star star_border star_border

Robert Hearne Lewiston, ME

Too much paperwork. I thought the offer included 30 day trial before charging the one year fee to my credit card.

1 year ago

MobileHelp Logo

Reply from MobileHelp

Hi Robert, We received your review and we apologize for any confusion regarding our risk free trial period. We do provide a full refund for any cancellations completed within 30 days of the start of coverage. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our Customer Care team is always happy to answer any questions or concerns you may have about your account. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.

Nov. 22nd, 2023

check_circle

Review Source

star star star star star

Sonja Kalona, IA

I like the reliability and support services provided by MobileHelp

1 year ago

check_circle

Review Source

star star star star star

dean littl Hamilton, OH

Received in mail and it was an easy setup fast plug and play. : )

1 year ago

star star star star star

Rita Lenoir, NC

the ease of of how it works. if i set off by accident its easy to let you know

1 year ago

star star star star star

Tom Belvedere Tiburon, CA

Mobile Help is easy to use and everything works as advertised

1 year ago

check_circle

Review Source

star star star star star

Michele Lamberg Marietta, GA

I love everything about this company!!! Customer service is the BEST!!!!

1 year ago

check_circle

Review Source

star star star star star

Beverly Easton, MD

Great service, nice company, hopefully I don't have to use them.

1 year ago

star star star star star

James Spirit Lake, ID

Personal attention, though afraid of full acceleration in my car!

1 year ago

check_circle

Review Source

star star star star star

Leonard Rathdrum, ID

Very friendly and responsive staff. I highly recommend this service

1 year ago

star star star star star

Clara TX

Everyone was extremely nice and helpful. I highly recommend this company

1 year ago

star star star star star

Ethyl Peoria, AZ

Very helpful personnel. Easy setup and quick delivery. I have peace of mind.

1 year ago

check_circle

Review Source

star star star star star

Karen Chapel Hill, NC

I am just getting started with Mobile help but the system seems to be working.

1 year ago

check_circle

Review Source

star star star star star

Maryann Stanwood, MI

I’ve only had it a month. I do feel good knowing, someone has my back,

1 year ago

check_circle

Review Source

star star star star star

Mary Berlin, MD

I was pleased with the agent I initially spoke with by phone.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Christine Walter Winslow, AZ

No, it is not useful. It goes off all The time. Put it min My purse for a trip and everytime I picked up or put down My purse it would go off!

1 year ago

MobileHelp Logo

Reply from MobileHelp

Hi Christine, We received your review and we apologize for the issues you have experienced due to the false alarms. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

May. 26th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Auer Buffalo, NY

Sò far so good everything arrived with no problems. Working well.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Edith Cross Timbers, MO

MobileHelp gives me a feeling of security that I am never really alone.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Benjamin Hendersonville, NC

Great service. Great peace of mind!!! Secure feeling and peace of mind!!!

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sue Kings Mountain, NC

I feel more self confidence when I go shopping or just walking around the yard

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sandra Council Bluffs, IA

My mom is very happy with her MobileHelp necklace. She says she feels a lot more safe now.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Shirley

Very helpful and courteous. Knew her facts and how it workd.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Mary

I haven’t had to use it. But the equipment is good and their customer service is very good

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Thomas Columbus, OH

Like all features except for the difficulty of using the on/off button.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James San Diego, CA

So far, I am very pleased with both the equipment and the service.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Snook Gulfport, MS

The customer service and quality of instruments are impeccable .

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Terri Henderson, NV

The operator s who have called are professional and very helpful

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Shirley Charlotte, NC

The user friendly usage, The falling notifications when unable to communicate.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David Champaign, IL

Very efficient organization - equipment works great and responses are timely.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Susan Cincinnati, OH

Ease of installation. Representatives ability to address my concerns.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sandra Spokane, WA

It's seems easy to use. Enjoyed talking with the representative

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carolyn

Very patient with setup and making sure we understood system

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michael Saint Joseph, IL

Accidentally set warning off three times quick response each time.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cristin Mauro Lapeer, MI

Customer service has been top notch, easy to set up, easy testing.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Doris Stone Mountain, GA

I like the service. But the string on the necklace is a too long.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Chris Mcafee Sandy, UT

I haven’t received my package yet. It was supposed to be delivered by FedEx. My mail is on hold at the post office, but it shouldn’t have come USPS. ??

1 year ago

MobileHelp Logo

Reply from MobileHelp

Hi Chris, We received your review and we are sorry to hear that you have not yet receive your package. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on for further assistance? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.

Mar. 22nd, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Delene Kansas City, MO

The person I spoke with was very knowledgeable and answered all my questions.

1 year ago

check_circle

Review Source

star star star star star

Rocky Twin Falls, ID

The fact that they checked in with my dad to see how it was working for him

1 year ago

star star star star star

Roger A Bakersfield, CA

Great job on this Mobile Town online job. Easy to maneuver. Thanks

1 year ago

star star star star star

George Brooklyn, NY

Always accessible Monitoring voice not loud enough for the hard of hearing

1 year ago

check_circle

Review Source

star star star star star

Arthur Highland, NY

Easy to set up, easy to place for good access.....customer service thumbs up!

1 year ago

star star star star star

Julia Alexandria, VA

I have not used the system as of yet. So far I am pleased with the service

1 year ago

star star star star star

Glenn Bellevue, NE

customer service very helpful. Response time to alerts very good.

1 year ago