Name: MobileHelp
Rating: 4.5

check_circle

Verified Customer

star star_border star_border star_border star_border

none

commercial said nationwide coverage with AT& T.....I get no bars of coverage...when asked, they tell me on the phone they are not receiving signal from my unit...gonna stop it soon

6 years ago

check_circle

Verified Customer

star star star star star

Lynn FL

Very good customer service, great rates. When I forget to check my system, they call me.

6 years ago

check_circle

Verified Customer

star star star star star

Would love to have this service in Canada,

Excellent communication! Comfortable to ware and speaker is easy to find when needed.

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous

My signal went off by my mistake, and the operater was very helpful in getting me bakc on track.

6 years ago

check_circle

Verified Customer

star star star star star_border

marilyn

necklace was many false alarms. Bracelet is better but I have worries about whether it will register a fall.

6 years ago

check_circle

Verified Customer

star star star star star

AthenaKahli

Bent over backwards to make SURE everything was perfect. I'm a customer for life.

6 years ago

check_circle

Verified Customer

star star star star star

Mary Tremblay

prompt response to questions' Understandable questions re operation of equipment.

6 years ago

check_circle

Verified Customer

star star star star star

Sandra

When calling in problem is always solved each customer service or tech have been a joy to work with

6 years ago

check_circle

Verified Customer

star star star star star

herbert

were in full control of their product and made you comfortable in your conversation

6 years ago

check_circle

Verified Customer

star star star star star

Humphey Bogart

very easy to set up and test. The response from the monitoring people was excellant.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

RM Doylestown, PA

They're evaluated to be the best in this field, but they're too aggressive; they drive you nuts. I'd still probably recommend them, though.

6 years ago

check_circle

Verified Customer

star star star star star

Joan Messier

We needed it bad, and we are very happy to have it in case we do need it. It's very easy to use.

6 years ago

check_circle

Verified Customer

star star star star star

Joanna Curtis Ardmore, TN

It's there when we need it. I know somebody is always there waiting for the call.

6 years ago

check_circle

Verified Customer

star star star star star

Arthur Cleveland

The features are great; it's comfortable, small, and easy to use, and they are professional.

6 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous

I tried a lot of others that didn't work, so I thought I'd see if this would be the next best one, and it's okay.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Robin Boisvert

I saw an advertisement for Mobile help on TV. I use my device in the shower, and I've found that the response time is slow.

6 years ago

check_circle

Verified Customer

star star star star star

Rita Cassidy

My mother in law has started using it. They're always available when I need them.

6 years ago

check_circle

Verified Customer

star star star star star

D Mc Millie

I got good result when I had trouble with my Alert box. Replace it right away .

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous Huntington Station, NY

We have been 100% satisfied with the performance of the units as well as the customer service

6 years ago

check_circle

Verified Customer

star star star star star

James Merritt Moon Memphis, TN

Excellent service with prompt response.No question replacement of equipment when needed.

6 years ago

check_circle

Verified Customer

star star star star star_border

Slivs Clinton Township, MI

Sometime takes up to 2 or 3 minutes to respond after pressing the button. In an emergency this might be to long.

6 years ago

Reply from MobileHelp

Dear Silvs,

We would like to review any instances where it took a long time to respond. Please contact technical support at 877-827-6207, Option 1 at your earliest convenience. We look forward to speaking you. Thank you being a valued part of the MobileHelp family!

Sincerely,

MobileHelp

Mar. 13th, 2018

check_circle

Verified Customer

star star star star star

Debi Corry, PA

There is someone calling and checking on my Dad within 10 seconds of the beeper being pushed.

6 years ago

check_circle

Verified Customer

star star star star star_border

Corrinne and Robert Reno, NV

They are quick to respond and you feel secure when they stay on the line withyou until the ambulance arrives

6 years ago

check_circle

Verified Customer

star star star star star

doris d

they called right away on test alarm. alarlm are very portable,can be taken in purse

6 years ago

check_circle

Verified Customer

star star star star star

Milissa/Dan Nelson Mound, MN

I picked it because of the options they gave you and the pricing. Overall it's good.

6 years ago

check_circle

Verified Customer

star star star star star_border

Mom Saint George, UT

Service is good but the button is difficult for my mom so she talks to the mobile service caller a lot

6 years ago

check_circle

Verified Customer

star star star star star

Sharon, daughter of Mobile Help Customer Lake Charles, LA

They have a very quick response time to alerts and very pleasant and professional operators

6 years ago

check_circle

Verified Customer

star star star star star

Milwaukeewoman Conway, NC

Just like it. Pendant is pretty and comfortable to wear. Have a choice of wristband or pendant.

6 years ago

check_circle

Verified Customer

star star star star star

Margaret Renaldo Allentown, PA

We purchase it for my father, mostly as a safety precaution. It has been a convenient service.

6 years ago

check_circle

Verified Customer

star star star star star

Bruce S Punta Gorda, FL

Pleasant people to work with. Seems like a great product, glad we haven't used it yet!

6 years ago

Reply from MobileHelp

Thank you taking the time to leave such a nice review!

Feb. 26th, 2018

check_circle

Verified Customer

star star star star star

Lorraine Sloughhouse, CA

I find the system to be very convenient at home and also when I'm out running errands in the car.

6 years ago

check_circle

Verified Customer

star star star star star

Donna Cottrell Conway, AR

They are truly on top of monitoring even when the alarm was accidental or testing of equipment

6 years ago

check_circle

Verified Customer

star star star star star_border

Marie Mora, MN

I haven't used it yet but it has been accidentally set off twice when I unload groceries so don,t wear it much

6 years ago

check_circle

Verified Customer

star star star star star

Louis Harris Humble, TX

I've only used it once when I got a false alarm, but things went fine. Everything has been ok.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Marilyn Louis Jasper, TX

The price was what helped me decide that Mobile Help would be best for me. I used it yesterday, but the fall button did not work.

6 years ago

check_circle

Verified Customer

star star star star star

Betty Walker Buffalo, NY

I just decided to call and try it. It works good, and I keep the necklace on everyday at all times.

6 years ago

check_circle

Verified Customer

star star star star star_border

Gracie Green Philadelphia, PA

I haven't had to use it yet, but it's good to have it around in case something happens. I'm glad to have it.

6 years ago

check_circle

Verified Customer

star star star star star

Carrie Maraschino Stockton, CA

I have no problem using it, they do everything for me. I'm fine with MobileHelp.

6 years ago

check_circle

Verified Customer

star star star star star

Naomi Galehouse Alma, MI

I got it since it was affordable. I haven't had to use it yet, but it seems to be ok.

6 years ago

check_circle

Verified Customer

star star star star star

Corine Moore Jefferson City, MO

I saw it on TV and thought it was good. I use it when I get sick and fall, it's really good.

6 years ago

check_circle

Verified Customer

star star star star star

Thomas Paulachok Wilmington, NC

I got it for my parents who live several states away from me. It seems like they like it.

6 years ago

check_circle

Verified Customer

star star star star star

Jandra Dillon Thomasville, NC

Accommodating with moving my mother from one location to another. Very helpful on the phone!

6 years ago

check_circle

Verified Customer

star star star star star

Satisfied Massachusetts customer

Fantastic after-sale support! Prompt return of an item that was not working properly.

6 years ago

check_circle

Verified Customer

star star star star star

MARCIA Hanford, CA

I'm hoping it works when I need it! Cannot evaluate other than equipment is excellent.

6 years ago

check_circle

Verified Customer

star star star star star_border

Ronald Voog Mediapolis, IA

When sent it out as a test, it took probably three minutes for them to answer, which didn't make me very happy.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

William Watkins Davenport, FL

The doctor got it for me because I was having some treatments done on my foot. Customer support is alright, though the device is too inconvenient. It's not a very good system, I'd like it to be more basic you know.

6 years ago

check_circle

Verified Customer

star star star star star

Francis Mullen Hallandale, FL

They treated me very well. Everything is fine. I'm very satisfied with the equipment.

6 years ago

check_circle

Verified Customer

star star star star star_border

Susan Murray Oregon City, OR

I decided to go with Mobile Help since it has more options. I haven't used it yet, but I carry it with me all the time.

6 years ago

check_circle

Verified Customer

star star star star star

Summers Harrison Morgantown, WV

I haven't had to use it yet, but I carry it with me whenever I'm away from home. Overall it's good.

6 years ago

check_circle

Verified Customer

star star star star star

Judith Madore Ocala, FL

I ran across their Ads and decided to get it. The button is convenient and easy to use.

6 years ago