Name: MobileHelp
Rating: 4.6

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Verified Customer

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JA The Villages, FL

I've been very satisfied with MobileHelp's service. Their Sales Team was great and the equipment was easy to setup and use. Thank goodness I haven't used it yet, but it's been a very positive experience so far.

6 years ago

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Verified Customer

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Robert Harlan Dillsburg, PA

Their Sales Team was very helpful when I asked them questions. I haven't really used it yet, but I'm satisfied with the service. I already tested it a couple of times and it's worked great. Besides, I installed it myself; didn't need help to do it.

6 years ago

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Verified Customer

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Kristy Harren Kimball, MN

My mother-in-law has stage 4 pancreatic cancer, and it's getting close for her husband to work outside, so she wanted to feel safer in the house. Setting up the system was easy. Everything was packed in there; it was pretty simple. She hasn't had it that long, but the initial testing of the system was amazing. They were on the speaker with her right away and proceeded to check all the units. She's even able to go out without a problem.

6 years ago

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Verified Customer

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Patricia Hockman Plainville, KS

We purchased MobileHelp for a family member, and so far, we've been 100% satisfied with the service. Their representatives were wonderful and it wasn't hard to set up and use the system. I'm just glad for the techniques I have no to help her in case something happens.

6 years ago

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Verified Customer

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Annie Southerland-Hicks Norlina, NC

The Sales Team was great, they explained everything. The equipment is awesome as well. I already used it, and they sent help right away. I just love it.

6 years ago

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Verified Customer

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Evelyn Newsome-Clarke Brooklyn, NY

I haven't had a problem whatsoever with MobileHelp. Their representatives have been fine and it was easy to set up the equipment itself.

6 years ago

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Verified Customer

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Rita Zecher Pittsburgh, PA

So far, the service has worked fine. After I had a TIA, I was afraid I wouldn't have the help I needed in case something happened to me. The people I spoke with were helpful. It was very easy to set up the system, and when I called for help, they answered all my questions.

6 years ago

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Verified Customer

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Karen Mance Rancho Cucamonga, CA

The Sales Team was fine, and the equipment itself was good as well. I haven't had it for long, but I'm satisfied with MobileHelp.

6 years ago

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Verified Customer

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Patricia Williams Albuquerque, NM

It's been a very positive experience! I worked with a salesman, John, and he was very helpful. It went very smoothly when it came to receiving the system and unpacking everything. It just gives me a peace of mind.

6 years ago

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Verified Customer

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Michelle Gallo De Valls Bluff, AR

A family member needed this service, so we decided to purchase The Pendant and a Bracelet for his own safety. The service itself has been great! They were very helpful and the equipment was easy to install and use. It's been a very positive experience.

6 years ago

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Verified Customer

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Elizabeth Armstrong Fairfield, CA

I'm happy I got MobileHelp. It was very easy to set up the system and the people I spoke with were very nice. I always have it with me just in case, even though I haven't had to use it yet. All I can say is they were really positive and helpful.

6 years ago

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Connie Lopez-Sanchez Medford, MN

I feel secure with MobileHelp. The family goes to work and the kids to school, so they think it's good to have it. Although I haven't had much experience with it, the service itself has been good. Plus, their Sales Team was just fine.

6 years ago

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Verified Customer

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Terry Glover Cuero, TX

My mother needed MobileHelp, so we decided to get it for her. Their Sales Team was excellent and I can definitely say I'm satisfied with the service. Everybody needs to get one.

6 years ago

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Verified Customer

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Gloria Mccollin

My overall experience with MobileHelp has been very satisfactory. They were very good, very nice, and the system was not hard to set up. Everything has been just fine.

6 years ago

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Verified Customer

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Cheryl Danner New Berlin, IL

They offer an excellent service. Their Sales Team was also great and it was very simple and easy to set up. It's been a very positive experience.

6 years ago

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Verified Customer

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DW Littleton, NC

It wasn't hard to set up the system. They were very good to deal with and the service has been excellent so far.

6 years ago

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Felicia & Arthur Bucholtz St. Louis, MO

The service is very good. It was easy to set up the equipment, however, the bracelet set they gave you are not made very well. We've had problems with them coming apart, and I've had to jerry-rigged them to put them back together. The construction of the bracelet is poor.

6 years ago

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Verified Customer

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Lorraine Miner Windsor, CO

I am satisfied with MobileHelp because they've always been very helpful. It was very easy to set up, and I find it very responsive whenever I contact them. My children encouraged me to get something like this because I live alone, and I'm very satisfied with it.

6 years ago

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Verified Customer

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Joan Schansberg Minneapolis, MN

Although I don't wear it very often, the service itself has been good. Their representatives were excellent too. Plus, the equipment is very user friendly. They're an excellent company and I appreciate their help

6 years ago

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Verified Customer

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Delores Day Lake Charles, LA

It's fantastic to know that if something happens I'll be taking care of. They really did a good job, and it was very easy to install. The instructions were very plain and not hard to follow. I like that I have a GPS tracking me whenever I leave my house.

6 years ago

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Anonymous Rio Rancho, NM

I'm traveling most of the time, so I just thought that it was a good idea to purchase this for myself. I'm satisfied with the service itself and the representatives did a good job too, however, I don't know how to test it. Communicating with the representative of MobileHelp was not the simplest thing. I canceled the fall service because I'm an active person, and I'm still waiting the refund for the cancellation of that device. This goes back 2 months ago.

6 years ago

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Floyd Coots Tallassee, AL

It was very easy to set up. So far, everything has been fine. I'm satisfied with the service and very happy with the representatives.

6 years ago

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Dena Swanson Portland, OR

The Sales Team was just right. They were very helpful and always available when I needed a question answered; no problem at all. I just seemed very satisfied with MobileHelp. It gives me a great deal of comfort to know that wherever I am, I can get help.

6 years ago

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Anonymous Memphis, TN

So far, the service has been satisfactory. My daughter set up the system here in the house, and she was very pleased with them. The equipment works well and the system is well set up. It does what it says it's going to do.

6 years ago

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Verified Customer

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Pat Smith Arlington, NE

We're pretty satisfied with the service. It wasn't hard to set up the equipment, and the representatives were very good. It just seems that the fall detection is very touchy. Besides that, I'd say it's been a positive experience.

6 years ago

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Barbara McDonald Bellaire, TX

I'm quite happy with MobileHelp. It wasn't hard to set up the equipment. Although I haven't had to use it knowing that it's there makes me feel good.

6 years ago

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Verified Customer

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Gail Wright Jacksonville, FL

I purchased a few devices from MobileHelp, and so far it's worked out very well. I didn't have a problem with their Sales Team and the system itself is wonderful.

6 years ago

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Verified Customer

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Virginia Harris Livingston, TN

We purchased the fall detect button for my mother because she's alone most of the time. It was very easy to set up the system. I spoke with Chris in the beginning, and he was more helpful than anyone that I had talked to at any of other companies. After multiple false alarms, I called and asked if we were doing something wrong or if it was a defective button. I couldn't ask for anybody to be any more helpful, and I got my new button today.

6 years ago

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Verified Customer

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Anonymous West Jordan, UT

As a senior, I just wanted to feel comfortable and have a peace of mind when I'm out traveling. I haven't had to push the button yet, but I did try to call them last week. I waited like 45 minutes! On top of that, I think it's a little pricy. Besides that, everything else is fine. The system

6 years ago

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Verified Customer

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Margaret Dean Goshen, OH

My father lives alone so we thought it would be a good thing for him. I'm very satisfied with them because they explained everything to me over the phone. He seems to like it pretty much. It doesn't get on his way or cause any issues. Besides, it's pretty easy to set up and understand. I personally like it because it's waterproof and because there's always gonna be somebody there for you, in case something happens.

6 years ago

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Verified Customer

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Willie Higgiinbotham Brunswick, GA

I'm very satisfied with it because my brother can take it with him. I also like the lock box he has at home, that way he's safe there too. The lady that I spoke with was good! She explained everything to me and I really liked that about her. I'm just enjoying the system right now.

6 years ago

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Verified Customer

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Lynda Schodowski Lake, MI

It was pretty straight forward when it came to installing the equipment. It was easy and didn't have a problem. On top of that, the sales team was wonderful! I'm satisfied with MobileHelp because I know it's there in case something happens.

6 years ago

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Steven Coleman Chandler, AZ

Setting up the system was good; I understood it very well. I didn't have a problem with the service itself, however, I didn't like the way their representatives handled things. They ran my card without my permission. Although I didn't have money in my account, I didn't like that she did that.

6 years ago

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Verified Customer

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Jeanne and Frank Warsheski Inman, SC

The service was extremely good. I didn't have a problem with the Sales Team either and it even saved my father-in-law's life one time.

6 years ago

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Verified Customer

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Mary Jansen Rapid City, SD

We had no problem with the equipment at all and the Sales Team was wonderful. I didn't like my previous provider, but I'm very happy with MobileHelp.

6 years ago

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Denise Brinker Wagoner, OK

The representatives were very helpful! It also seemed to be very easy to set up. I can say I'm very satisfied with the service.

6 years ago

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PT Eugene, OR

I like the GPS on it because I like to travel. It was very easy to set up and the service itself has been excellent. They're very polite and knowledgeable.

6 years ago

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Donna Pool Reno, NV

I'm very satisfied with it. I've had to use it a couple of times already and they're really fast. It's been a very positive experience.

6 years ago

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Verified Customer

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Sarah Farmer Gloucester Point, VA

My daughter felt that I needed this service, and it's been fantastic so far! The equipment has worked wonderfully and the sales team was delightful. I thought I had lost the unit, and when I called, they had it beep at me within less than a minute.

6 years ago

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Verified Customer

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Martha Darrell Silver City, NM

The equipment is very simple to use, and I loved how they treated me when I called. It's really a helpful service because my husband is wheelchair bound, so he can push the button around my neck in case I we fell.

6 years ago

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Verified Customer

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Elizabeth and Robert Cypher Brewster, NY

I've only had it for a couple of weeks, but the set up was great! I like it because it does not depend on a landline. Plus, it was very easy to deal with the Sales Team. I'm definitely satisfied with MobileHelp.

6 years ago

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Wonda Oertli Bertram, TX

Thank God I haven't had to use MobileHelp, but it makes me feel safe. I had no problem setting it up the equipment, and the representatives were very nice.

6 years ago

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Shirley Alphonso Slidell, LA

A family member needed this service because she's handicapped, so we went for MobileHelp. Although I haven't used it, they were great! They explained everything about the system.

6 years ago

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Verified Customer

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Cynthia Schrier Stow, OH

Their representatives have been fine, and I'm very satisfied with the service. It was very easy to set up and it's great for a family member that lives alone.

6 years ago

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Amelia Massimino Pittsburgh, PA

The service has been fine, except that it was going off when everything was okay. Besides that, they're very good. It's been a positive experience so far.

6 years ago

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EM West Fargo, ND

So far, the device has been too touchy. I set it off accidentally too many times. The Pendant does not shut off the equipment either; I don't like that I have to go to the machine for that.

6 years ago

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Verified Customer

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Kenny Davis Grand Ledge, MI

My daughter was worried because I'm alone most of the time, so she ordered MobileHelp for me. I think it's worked great for me! It wasn't hard to set up the system and the representatives were good. I'm very satisfied with this service.

6 years ago

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Verified Customer

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Thomas Campagna Palatine, IL

My mother took a bad fall already, so I decided to get her something in case that happens again with nobody around to help. So far, the representatives have been great. Installing the equipment was easy, and everybody I spoke to was very helpful. Luckily, we haven't had to use it yet.

6 years ago

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Cynthia Debolt Reno, NV

The Sales Team was very helpful and it was very easy to install. Although I haven't had to use it, it gives me a peace of mind.

6 years ago

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Verified Customer

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Sylvia Kelly Hendrix, OK

I like it. The one I had before only was for my home, but this one is mobile, so I can just take it with me. Plus, the people I spoke to were nice. It was also easy to install the system. I can definitely say I'm satisfied with MobileHelp.

6 years ago