Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Marjorie Burns Albion, MI

I'm not always home and I live by myself, so I figured I needed Mobile Help. They really keep their eye on you, even when you press the button by accident. That just keeps me completely happy.

6 years ago

check_circle

Verified Customer

star star star star star

Barbara Groves Newhall, CA

I had a fear of falling without getting the help I needed, and I don't regret it. It's saved my life a couple of times already. I don't have any problems at all with the service; everything is perfect.

6 years ago

check_circle

Verified Customer

star star star star star

Billie Harshbarger Pahrump, NV

My husband and I are both seniors and handicapped, so we decided it was a service we needed. So far everything has been very good. The Sales Team was not bad and I'm happy with the equipment.

6 years ago

check_circle

Verified Customer

star star star star star

Mary Jo Clarkson Keystone Heights, FL

We love Mobile Help! My grandmother kept falling all the time and we were afraid that it would happen while nobody was around. With this service, she has a peace of mind because she knows that somebody will help her if it were to happen again.

6 years ago

check_circle

Verified Customer

star star star star star

Estelle Katz Boca Raton, FL

I've used Mobile Help twice already and they've just been great. I live alone and I needed something to have available, so the Sales Team helped a lot. All I can say is that I am a very satisfied customer.

6 years ago

check_circle

Verified Customer

star star star star star

Elizabeth Cain Vincentown, NJ

Believe it or not, since they gave it to me I haven't fallen. I guess it's just something mental, but either way, it's very easy to use. I followed the instructions on how to set it up and everything and it was very simple; It was not too confusing. When I'm out and have it with me I feel safer.

6 years ago

check_circle

Verified Customer

star star star star star

Lisa Faucz Webster, NY

My husband purchased Mobile Help for me because I had fallen before. Although I didn't deal with their representatives, he seemed satisfied. My grandson hit the device by accident once and the gentleman that came online was very polite and answered right away. My overall experience with them has been very positive.

6 years ago

check_circle

Verified Customer

star star star star star

Rae Morue Phoenix, AZ

We decided to get Mobile Help after my wife had a surgery over a year ago. Every representative we spoke with was good and there was no problem with the equipment. My 94 year old mother uses the necklace whenever she comes over now because we really don't need it anymore, however it's definitely a good company.

6 years ago

star star star star star

Tiffany Waikoloa, HI

Product information was very informative.

6 years ago

star star star star star

Irene Schmigiel Buffalo, NY

Great service, great product, compactt and pretty fast response.

6 years ago

check_circle

Verified Customer

star star star star star

Pamela Solstad St Paul, MN

I'm very satisfied with the service. The equipment is great and the the representatives are excellent as well! What I really like is that, not only do you get the Mobile Help Pendant, but you also get a lock box with the house key. I think that's absolutely fabulous to have.

6 years ago

check_circle

Verified Customer

star star star star star

Kristen Lowe Waunakee, WI

Setting up the equipment was easy and the customer service was really great! I've had a very positive experience with Mobile Help.

6 years ago

check_circle

Verified Customer

star star star star star_border

Wilbur Parker Kyle, TX

The Sales Team was very polite and answered all my questions. Plus, the device was pretty simple to set up. I would recommend it.

6 years ago

check_circle

Verified Customer

star star star star star

Nadine Cox Corpus Christi, TX

I'm very pleased with the service. It just gives that good feeling, knowing you got somebody with you all the time. Plus, the fall button and GPS helps tremendously.

6 years ago

check_circle

Verified Customer

star star star star star

Mary Marques-Caramico Citrus Heights, CA

MobileHelp has given us a positive experience so far. They representatives were very knowledgeable, and the system was easy to use and setup.

6 years ago

check_circle

Verified Customer

star star star star star

Sharon Hart NA

We purchased The Pendant for a family member, and it's been a good service so far. The Sales Team was very helpful. On top of that, the equipment was very easy to setup and use; the representatives helped us out with that.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Shirley Reed Philadelphia, PA

They've offered a good service for my family member, however, I just hope that they'd be on time when she needs to push the button.

6 years ago

check_circle

Verified Customer

star star star star star_border

Phyllis Worley Mullens, WV

The Sales Team seemed to be nice; they kept calling and you know just check to see if everything is alright. I feel safe and secure with it.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Lisa Abrams Milroy, IN

Everything with MobileHelp has gone pretty well. The only thing I'd say about the service is that the alerts keep going on and off.

6 years ago

check_circle

Verified Customer

star star star star star_border

Frederick Whitt Springfield, OH

It was easy to install the system, and the representatives that helped me were courteous. It's good to have it because we're too old and my wife took a few falls already.

6 years ago

check_circle

Verified Customer

star star star star star

Jane M

Thank God I haven't had to use it, but I think they've been very good so far. The whole service has been great.

6 years ago

check_circle

Verified Customer

star star star star star

Todd Ash

The service is excellent. It's very accommodating because they let you know what to do. I know the device works because it went off when I bent over, and somebody immediately called, asking if I was okay. We're just very pleased with it.

6 years ago

check_circle

Verified Customer

star star star star star_border

Vernie Butler Newport, TN

The service is alright, but the device itself is just too many pieces. Plus, it takes them a long time to answer. I don't like to bring the whole system around with me because I don't carry a purse all the time.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Anonymous Sykesville, MD

Although the Sales Team is okay, I'm not happy with the Fall Alert device. It goes off a lot and you can be sitting down when it goes off. I'm thinking of returning it.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Carl Dumas Meadowview, VA

I really didn't get a chance to test it first because I had an emergency as soon as I opened the box, however, they were very supportive to get me to the hospital. I did get cut off one time, but they worked directly with my EMS supporters. Overall, it's been a good service.

6 years ago

check_circle

Verified Customer

star star star star star_border

Barbara Mayers Aptos, CA

I've had to call Customer Service several times for information, and they've been very responsive. However, the Sales Team was a little more aggressive, but I guess it's the job. The equipment was easy to install, so overall, it's been a very good service.

6 years ago

check_circle

Verified Customer

star star star star star

Bruce Weaver Oviedo, FL

We got MobileHelp for my mother because she lives alone and doesn't have anybody to help her in case something happened. We haven't had an emergency so far, but everything's done okay. Besides, the system was really easy to install and use.

6 years ago

check_circle

Verified Customer

star star star star star

Jackie Lee Selma, NC

It's been a great service! Their Sales Team was very good as well; I've been very pleased with MobileHelp.

6 years ago

check_circle

Verified Customer

star star star star star

Larry Young White Deer, PA

My dad is getting pretty old, so we thought MobileHelp would be a great option for him. To this day, it's been an excellent service. He has used it a few times and the response is quick; they called me every time. We're just glad we have it.

6 years ago

check_circle

Verified Customer

star star star star star

Nancy and Jim Starkey Apopka, FL

It was very easy to setup and use the equipment. Everything works just fine. I must highlight the fact that they were very prompt in getting the equipment to us.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Anna Read Cypress, TX

I haven't had to use it, but the system seems to be okay. So far, I haven't had a problem with it, so it's with me all the time; wherever I go. On the other hand, the representatives were great!

6 years ago

check_circle

Verified Customer

star star star star star

Ervin Watts Goldsboro, NC

So far, the service has worked fine. I've been really safe out, so I haven't had to use it, but MobileHelp has provided a very positive experience.

6 years ago

check_circle

Verified Customer

star star star star star_border

Julianne Wallace Montgomery, NY

I'm very satisfied with the whole thing. The service was been wonderful! When I called them, everything was explained very well.. As a matter of fact, the system was even delivered faster than they said it will be, which is also a nice surprise. The only problem I had is that the base has to be in just the right position, and by the window, to get the signal. If it's not, I have to reset it.

6 years ago

check_circle

Verified Customer

star star star star star_border

Nancy Salser Greeley, CO

We had no trouble whatsoever setting up the system. Although I haven't fallen yet, I'm happy with the service. It makes me feel more calm and relax, because now there's a way to call somebody if I have to.

6 years ago

check_circle

Verified Customer

star star star star star

Lillianne Whiteman Everson, WA

It's been awesome! We had no problem setting up the devices and it was great to deal with the Sales Team. My mother is much more pleased and relaxed with this system than she was with her previous provider.

6 years ago

check_circle

Verified Customer

star star star star star

Jean Hutton Palm Bay, FL

After my husband passed away, I was left alone, so a friend recommended MobileHelp. It was easy to install and the service was excellent. I've had to call so they can check if the equipment is working alright, and everyone that I've talked to have been very helpful and understanding. I'm very pleased with that.

6 years ago

check_circle

Verified Customer

star star star star star_border

Rebecca Mitzger Lee's Summit, MO

The Sales Team was very nice to me. I think the equipment itself is good, considering I'm by myself all the time. I'm still not used to it, but it's a good thing to have because I could fall or pass out any moment.

6 years ago

check_circle

Verified Customer

star star star star star

JT Eva, AL

My family talked me into getting MobileHelp, and I've been very satisfied with it so far. It was very easy to set up the system and their service is great.

6 years ago

check_circle

Verified Customer

star star star star star

Fritz Franz Madison, AL

The service has worked fine so far. I just needed something to help me in case I fell or fainted while being outside, and I even used it twice already. It worked great!

6 years ago

check_circle

Verified Customer

star star star star star

Barbara Wry Henderson, KY

MobileHelp gives us a 110% of satisfaction! They are always willing to help us anytime we need help, and it was very simple to set up the equipment. I thought it was wonderful that somebody immediately came online when we pushed the button to test it.

6 years ago

check_circle

Verified Customer

star star star star star

JH Tucson, AZ

Over the last year, I've had some physical challenges, so purchasing this service turned into a necessity. It's worked fine, even though I haven't had to use it. I didn't have a problem when it came to opening and using the equipment either.

6 years ago

check_circle

Verified Customer

star star star star star_border

Lupita Meza Oxnard, CA

I was very satisfied with the Sales Team. The devices are nice, and although I haven't had used it, it seems like it's going to be a nice service.

6 years ago

check_circle

Verified Customer

star star star star star

Julia Zimmerman Redford Charter Twp, MI

The service itself is really good. The equipment worked out really well too; very easy. The only thing I do want to say is that sometimes they don't speak loud enough, and if a person is hard of hearing, they might not be able to hear the operator.

6 years ago

check_circle

Verified Customer

star star star star star

Julie Brooklyn, NY

I love it! The lock box is great, just like the rest of the devices. I like that they'll send help at the click of a button; plus, they already have your address.

6 years ago

check_circle

Verified Customer

star star star star star

Barbara Miller Terrebonne, OR

My mother lives alone, and I wanted to make sure that she would have help if she fell or needed help. Their Sales Team was fine and it was easy to use the devices. Unfortunately, we had to cancel the service because we moved her to another facility, but it was a very positive experience.

6 years ago

check_circle

Verified Customer

star star star star star

Pat Hamlet Albuquerque, NM

The service has been great! Their representatives were very helpful. As an elderly person, I tend to fall, and considering I live alone, I needed this service to get help in case something happened to me. Some other services don't offer GPS, but with MobileHelp, I know I'll be covered even if I'm away from home.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Violet Waynesville, NC

Opening it was fine and there was no problem setting it up. Plus, the initial call that I placed was fine, however, some calls haven't really helped out. My overall experience with them has been less than satisfactory.

6 years ago

check_circle

Verified Customer

star star star star star

Jarlath Hight Oakland, MD

I decided I needed MobileHelp because I develop normal pressure fiber sampler, and it's been just fine! It was very simple to install. All I had to do is open it and plug it in; push the button. It works great!

6 years ago

check_circle

Verified Customer

star star star star star

Garrett & Lela Jackson New Port Richey, FL

I love the service! Their Sales Team has been excellent and the devices weren't hard to set up. They're just really good.

6 years ago

check_circle

Verified Customer

star star star star star

Diana Vitale Cleveland, OH

The system works fine and the representatives were courteous and explained everything to me. Although I haven't had it that long, it's worked out great. I think it was really simple to set up. There's nothing really to it. Plus, it's convenient for people that live alone like myself. All I can say is that I've been very happy so far

6 years ago