Medical Guardian has been an authority in fall detection since they opened their doors in 2005. The in-home medical alert company offers medical alert systems for those who may need emergency services on the go as well as at home. Its medical alert packages have top-rated accessories, including its lockboxes and fall detection pendants that are compatible with the in-home systems and medical alert devices with GPS functionality. The company also has CSAA certified monitoring centers that are open 24 hours a day, 7 days a week and work to keep your loved ones safe.

 

Currently, Medical Guardian is considered one of the best medical alert companies in the medical alert device industry. Medical Guardian has low monthly monitoring rates ranging from $29.95–$49.95, and the company does not charge any activation or equipment fees**. Read Medical Guardian reviews below to see what consumers have to say about the medical alert company. 

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**Free equipment offer does not include the Freedom Guardian system.

Click here to go straight to Medical Guardian reviews.

The Good

  • Medical Guardian Cost
  • Systems
  • Automatic Fall Detection
  • No Long-Term Contracts
  • Lifetime Warranty
  • 1,300-Foot Range from Base Station
  • 120-Hour Battery Life
  • Customer Service
  • CSAA Five Diamond Certified 24/7 Monitoring
  • The Freedom Guardian Medical Alert Watch

Medical Guardian members get alert equipment free of charge**, with no setup fees or long-term contracts. The systems are backed by a Lifetime Warranty and include access to their 24/7 monitoring centers in the event of an emergency.

The Medical Guardian monitoring centers provide bilingual support available for those who cannot speak English. Medical Guardian also includes medical alert services to Canada.

Medical Guardian Cost

Depending on the package, Medical Guardian charges between $29.95 and $49.95 for round-the-clock monitoring and emergency dispatch services. In addition to low monthly monitoring fees, there are no activation or equipment fees associated with setting up the account.

Medical Guardian offers lower monitoring fees with more extensive features and equipment compared to its competitors, making the company one of the most quality and affordable medical alert options in the industry.

New 2019 Medical Guardian Deals

As of January 1, 2019, Medical Guardian is offering a new batch of deals. The medical alert company wanted to offer its customers more diverse billing cycles and offers. Medical Guardian's top-notch service combined with these exciting new offers and new billing cycle continues to set Medical Guardian apart from the competition.

NEW Medical Guardian Offer Details Are as Follows:

  • Monthly — No Add-Ons
  • Semi-Annual — Free Ground Shipping & Free Lockbox 
  • Annual — 1 Month Free, Free 2nd button, Free Lockbox, Free Ground Shipping

Special Offers

If you sign up now, Medical Guardian is offering free activation, free equipment**, and free shipping at checkout. This means you don't have to pay any upfront fees for your medical alert system.

Systems

Every Medical Guardian medical alert system is identical in that they have a base station, a wearable emergency button, and provide two-way communication. Each system also has a backup battery that has a battery life of at least 24 hours. However, systems like the Mobile Guardian device operate on a cellular network that allows you to take the alert button and miniature base station anywhere.

Systems like the basic Classic Guardian operate on a landline connection and have an alert button that can be worn as a wristband or pendant. When the emergency button is activated, you're immediately put in contact with a representative at Medical Guardian's certified monitoring center. Here's a breakdown of each offered system:

Classic Guardian

This plan starts at $0.97 per day. 

The Classic Guardian is the lowest priced package Medical Guardian offers. The medical alert system is meant to keep you safe in and around your home with a 1,300 range. The system connects to your landline phone and the medical alert device is a wearable waterproof button. The system includes a built-in speaker with two-way communication and power outage protection with a 32-hour backup battery.

Home Guardian

This plan starts at $1.12 per day. 

The Home Guardian is a wireless medical alert system that does not require a phone landline. The system works with a nationwide cellular network that gives you access to Medical Guardian's 24/7 monitoring center at any time. The system comes with a wearable medical alert button, which has a 600-foot range from the base station.

Family Guardian

This plan starts at $2.58 per day. 

The Family Guardian is meant to combine medical alert systems with activity monitoring. With three, in-home safety sensors, The Family Guardian keeps track of activity in the home each day. This is great for family members who want to check on their loved ones. The Family Guardian also comes with a mobile app that you can enable to send you instant notifications to your email or smartphone when one of the safety sensors detects a difference in your loved one's routine or when the help button is triggered. The Family Guardian includes a 1,300-foot range from the base station.

Mobile Guardian

This plan starts at $1.61 per day. 

The Mobile Guardian is a portable mobile medical alert system that functions on built-in GPS technology. This enables customers to use their medical alert devices outside of their home. The device includes a wearable button that has a 350-foot range from the device. The system has location tracking and two-way communication with an adjustable volume speaker.

Active Guardian

This plan starts at $1.28 per day. 

The Active Guardian is a portable medical alert system with built-in GPS and Wi-Fi technology. You can use this system at home or on-the-go since it functions on AT&T's cellular network. The system includes a wearable medical alert button, two-way communication, and location tracking with GPS.

Freedom Guardian

This plan starts at $1.45 per day. 

The Freedom Guardian is the only package that does not include free equipment. Because it is an advanced smartwatch, the Freedom Guardian requires a one-time equipment fee of $99. You can find more information regarding the smartwatch capabilities below under the section "The Freedom Guardian Medical Alert Watch."

Emergency Alert Accessories

In addition to a variety of package offerings, Medical Guardian also has accessories you can add to your plan for a small fee. Prices for each product vary, but here is a list of the offered accessories:

  • Additional medical alert button
  • Fall alert pendant
  • Wall-Mounted button
  • Voice-Activated wall button
  • Lockbox
  • Protection Plan

Automatic Fall Detection

Every Medical Guardian alert system offers fall detection except for the Mobile Guardian system. Fall detection pendants are equipped with a sensor that is triggered any time a fall occurs, which then immediately sends a signal to Medical Guardian's monitoring center informing them of the emergency. 

No Long-Term Contracts

Members may cancel their Medical Guardian services at any point without charge. As opposed to companies such as Life Alert, you won't be locked into any long-term contracts with the expectation of buying out. This allows customers to try out Medical Guardian to see if it is the right medical alert provider for them. 

Lifetime Warranty

Medical Guardian offers a lifetime warranty on all its products. If for some reason the equipment is damaged or malfunctions, Medical Guardian will replace it free of charge. Having free equipment and a lifetime warranty on all products ensures money for equipment never has to come out of the customer's pocket. 

CSAA Five Diamond Certified 24/7 Monitoring

100% of Medical Guardian's central station monitoring center operators are certified and committed to CSAA's five points of excellence. This can provide peace of mind to medical alert owners knowing they can rely on Medical Guardian's services. Medical Guardian is also UL Listed, FM approved, and ESA Security certified. 

Service monitoring is 24/7, and Medical Guardian's fall detection can detect a fall without any action from the individual, so you don't need to worry about calling for help, as your device will do so on its own. Every system also offers two-way communication so in the case of an emergency, you can talk directly to Medical Guardian's monitoring center that is available 24/7. 

1,300-Foot Range from Base Station

Medical Guardian's home-based medical alert system has a 1,300-foot range. This is a much larger range than most medical alert providers out there who only offer closer to 600–1,000 feet of coverage from the base station. Medical Guardian's long range gives medical alert users more freedom in how far they can travel away from the base station while still having full coverage in case of a fall or another emergency. 

120-Hour Battery Life

 

Medical Guardian's medical alert devices have a 120-hour battery life, which is one of the longest in the industry. Many medical alert companies have medical alert systems that only have 24-hour battery lives and need to be charged every night, which can be a pain if you want to wear the medical alert device while you sleep. Having a longer battery life ensures you have more coverage with less difficutly. 

Customer Service

Medical Guardian has customer service representatives waiting to assist you whether you have questions about ordering equipment or if you are experiencing difficulty operating the system. Members have the ability to order online or by calling in, and there is an online support team prepared to answer any questions.

Review Icon

Customer Review: Larry from Red Bluff, CA

". . .The customer service representatives were caring people who wanted to make sure I was protected. They want 110 percent satisfaction."

The Freedom Guardian Medical Alert Watch

Medical Guardian has a new high-tech medical alert device that is a smartwatch for seniors called The Freedom Guardian. This new medical alert watch is designed to be sleek and convenient to wear every day. The Freedom Guardian doesn't need a base unit to connect to, and you can wear it with you anywhere you go.

Caregivers or family members can download the Companion mobile app to communicate with Freedom Guardian wearers at any time as well as track their current location.

The Freedom Guardian has various features to aid your health and safety as well as additional perks. Here are a few of the Freedom Guardian features to be aware of:

  • Emergency Alerts — Use the smartwatch to call for help at any time and anywhere.
  • Reminders — Set the smartwatch to give you calendar alerts and reminders about taking your medicine, drinking water, and visiting the doctor.
  • Activity Tracking — Track steps and monitor your activity to make sure you are staying active regularly.
  • Messaging and Audible Features — Stay in touch with your loved ones through text-to-speech messaging.
  • Weather Monitoring — Retrieve the daily weather forecast.
  • Touchscreen — The watch is a touch screen and was built to be simple to use for seniors. It also has oversized icons to improve ease of use. 
  • Battery — The Freedom Guardian battery life lasts up to two days and can be fully charged in 1.5 hours.
  • GPS Tracking — The smartwatch is GPS enabled. This way, you always know where the wearer's location is and you will be able to find the watch if you ever misplace it.

Disclaimer:

**Free equipment offer does not include the Freedom Guardian system.

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The Bad

  • No Combo Package

No Combo Package

While Medical Guardian does offer some of the best equipment and services in the industry, there are still some aspects of their service that require additional attention prior to purchasing. Medical Guardian does not offer an emergency device combo package at this time. This means that consumers will not be able to group multiple items together to receive a discounted rate.

The Bottom Line

Medical Guardian has proven to be an industry-leading medical alert service with its monitoring services, emergency support, quality products, and affordable service. The company's In-Home, GPS, and Automatic Fall-Detection features can be added on an individual basis to help keep your loved ones safe.

The company offers some of the best technology on the market at an affordable rate, along with a quick response time to emergency responders. Medical Guardian's CSAA Five Diamond certification also shows its standing and commitment to excellent customer service.

Medical Guardian has clearly established itself as the best company in the medical alert system industry. Read Medical Guardian reviews below to see what current and past customers have to say about Medical Guardian's services and emergency response units.

We'll Introduce You!

Call our recommended rep over at Medical Guardian below.

1-(844) 684-0448

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Medical Guardian Frequently Asked Questions

How does Medical Guardian’s price compare to other medical alert providers?

Medical guardian offers more for less when compared to other medical alert companies. Its monthly monitoring price is on the lower end and is flexible based on the package you select. Medical Guardian also doesn’t have any hidden fees or long-term contracts like some other providers do.

What is Medical Guardian’s cancellation policy?

You can cancel Medical Guardian’s services at any time without penalty. No cancellation fees apply, and Medical Guardian will prorate refunds if you have months of unused service.

Does Medical Guardian offer a protection plan?

Yes, Medical Guardian offers a Protection Plan that covers loss, theft, and any damages that may occur to your medical alert equipment

Can you purchase spousal medical alert monitoring through Medical Guardian?

Yes, if you purchase a second pendant with the Classic Guardian or the Home Guardian medical alert system, Medical Guardian will monitor the alert device for free, giving your spouse free medical alert monitoring.

Does Medical Guardian offer automatic fall detection?

Yes, Medical Guardian is a leader in fall detection technology and offers a fall alert pendant as part of your medical alert package or as an add-on option.

Are Medical Guardian’s medical alert devices waterproof?

Yes, Medical Guardian’s alert pendants are waterproof, so you can wear them in fall-prone areas, such as in the shower. However, The Freedom Guardian medical alert watch is not waterproof.

Is there a limit to how many times I can press Medical Guardian’s emergency button?

No, you can press your medical alert button and request help as many times as you need.

Can I trust Medical Guardian’s monitoring center?

Yes, Medical Guardian’s monitoring center is Five Diamond Certified and is equipped with trained emergency professionals. The monitoring center also has a triple-redundant backup system in case of power outages.

Are Medical Guardian’s monitoring services U.S.-Based?

Yes, Medical Guardian and its monitoring center are completely U.S.-based, which ensures you won’t experience language barriers when contacting the company or its emergency services. 

Medical Guardian also has translation services, so if you don’t speak English or Spanish, Medical Guardian will still be able to assist you with ease. 

How is Medical Guardian’s medical alert service different than calling 9-1-1?

In emergencies, you don’t always have access to a phone. Having a medical alert system means you can request help at any time with the press of a button. Also, if you experience a fall, you likely won’t be able to reach a phone, so having a fall detection or regular medical alert pendant enables you to call for help. 

Medical alert services also make sure emergency responders have the necessary information they need to best assist you—information you may be unable to provide in an emergency situation. Medical Guardian’s monitoring center will keep your information on file and give emergency responders the details they need, including your exact location, your preferred hospital, any medications you’re taking, medical conditions you may have, etc. 

Also, if it’s a non-emergency situation, Medical Guardian’s monitoring center can contact your listed caregiver to assist you rather than emergency responders.

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User Reviews

Star Rating

4.5
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11,252 Reviews

Review Breakdown

5 star
69%
4 star
19%
3 star
6%
2 star
3%
1 star
4%

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Norma

July 23rd, 2020 DETAILS arrow_drop_down
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It’s easy to wear and testing it was easy. I ended up speaking to someone and they were helpful. i do get a little bit confused about charging the main unit.

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Sophia

July 23rd, 2020 DETAILS arrow_drop_down
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I researched a lot of companies and they seemed to be the best. Everything works perfectly when we test it. The gal comes on and it is great. They are patient and answer all my questions.

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Lynne

July 23rd, 2020 DETAILS arrow_drop_down
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Small and easy to wear, the device works fast when I test it. Customer support is very courteous and knowledgeable.

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Clara

July 23rd, 2020 DETAILS arrow_drop_down
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The flexibility of the range of service is great. When I called customer service to make sure that the tested worked and to ask a couple of questions, they were very helpful.

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Katherine

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Customer service answered all my questions. They are very courteous and polite.

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Jereme W. Grinslade

July 20th, 2020 DETAILS arrow_drop_down
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Very disappointed with so many aspects of the installation process.

Medical Guardian Logo

Reply from Medical Guardian

Jul 21, 2020

Hi, Jereme. Thank you for your review. We are sorry that your experience with the activation of the unit was less than satisfactory. We looked into the account and see that an installer actually came out on 6/5 and that you spoke with the manager of our technical support team who resolved your issues. If you need anything else, please do not hesitate to reach out. Thank you.

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Alina

July 20th, 2020

Great prices- customer service was excellent

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Richard Nesbitt

July 20th, 2020

I chose Medical Guardian after doing extensive research about the company & service. It was the highest rated. Leon, with customer service spent time with me & answered all of my questions. Leon was extremely informative & helpful.

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Dianna Carter

July 19th, 2020 Bowling Green, IN DETAILS arrow_drop_down
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Very Good company. The customer service dept. and the sales dept. are customer friendly and ready to serve their customers to make your experience with Medical Guardian is one that you will tell others about.

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Joyce L. Olmstead

July 15th, 2020

Ability to get just what I needed and the cost. The gentleman I spoke with was knowledgeable and really took the time to help me with my special needs .

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Shane Baxter

July 15th, 2020

Customer Service was great! My mom recently fell and she live alone so I started researching medical alert products for her and the families peace of mind. Greg was the company rep. and he did a fantastic job in educating me on the product and assuring me that my mom Jean would be safe wearing Medical Guardians alert pendant!

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Brian Roberts

July 15th, 2020

Rating from researching Top notch customer service very helpful in finding the right solution for my case

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Mark Anderson

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Very helpful and nice . I like that it can be used anywhere.

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Sharon Damir

July 15th, 2020 DETAILS arrow_drop_down
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I do not like having to carry the white box around with me whereever i go

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Reply from Medical Guardian

Jul 16, 2020

Hi, Sharon. Thank you for your review. We understand that carrying two devices can be inconvenient. Please consider our Active Guardian, which is an all-one-mobile device. For more information, please visit our website or contact Customer Care at 800-313-1191. Thank you.

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Jose G Garcia

July 15th, 2020 DETAILS arrow_drop_down
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No service in my area. Can't make contact with operator

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Reply from Medical Guardian

Jul 16, 2020

Hi, Jose. Thank you for your review. Please contact our Customer Care team at 800-313-1191 for assistance. One of our agents will be happy to be help you find a product that will be reliable and be able to protect you. Thank you.

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Vera

July 15th, 2020

Ranked as the number one provider. Customer service was courteous, professional and knowledgeable.

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Rebecca Lagman

July 15th, 2020

Service for the price, the lockbox, good promotion. Excellent customer service, he really cared about what I need!

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Carolyn kraus

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From ordering to receiving to every day wear this company has been great! I even get alerted when my mother-in-law forgets to charge her button.

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Armend Lynner

July 15th, 2020 DETAILS arrow_drop_down
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All questions are readily answered and with very congenial assistance.

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Rudy Popolis

July 15th, 2020 DETAILS arrow_drop_down
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First month test failed. It takes almost a minute to get call answered.

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Reply from Medical Guardian

Jul 16, 2020

Hi, Rudy. Thank you for your review. We are sorry that you had trouble with testing your device. Please contact our Customer Care team at 800-313-1191 for assistance. One of our technical support specialists will be happy to troubleshoot with you. Thank you.

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Sue Zuber, POA on behalf of Mary Dailey

July 13th, 2020 DETAILS arrow_drop_down
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The process to set-up was easy and representative was knowledgeable and friendly. The button was easy for Mom to wear and provide assistance when she needed it.

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Ruth Pottier

July 13th, 2020 DETAILS arrow_drop_down
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Efficient process from inquiry to delivery to set up.

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Al Clary

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All my interaction with MG was well done, and equipment and service performed as advertised

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Sara Curtis

July 13th, 2020 DETAILS arrow_drop_down
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Very pleased with all services provided.

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Joyce M

July 13th, 2020

Outstanding customer service, fair price for the service

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Darlene Eaton Lena Jackson's daughter

July 13th, 2020 DETAILS arrow_drop_down
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It would be a 5 star however, the caller ID showed your number as Pep Boys! I started not to answer the call!

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A Gill

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I hit the button and they were very understanding

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Patsy wood

July 13th, 2020 DETAILS arrow_drop_down
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We've had no problems always very helpful when had question

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Michael nolen

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Trust issues with charging. Device connections

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Reply from Medical Guardian

Jul 13, 2020

Hi, Michael. Thank you for your review. We are sorry that you are having issues with your current device. It does not look like you have reached out to anybody about any issues. Please contact our Customer Care team at 800-313-1191, and one our representatives will be happy to assist you. Thank you.

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Gloria Jones

July 13th, 2020 DETAILS arrow_drop_down
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I've had my Medical Guardian about 4 months. I accidentally punched my dial 4 to 5 All I can say is they promptly answered all the calls. I will always have the Medical Guardian. I recommend it to everyone

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Kay Schmees

July 13th, 2020 DETAILS arrow_drop_down
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I like the choice of a wrist band and a neck band

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Dick East

July 13th, 2020

They had the best reviews and customer service was exceptional

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Mary

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have answered me twice when alarm was activated by mistake

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Jeff Joseph

July 13th, 2020 DETAILS arrow_drop_down
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It doesn't help if you're not next to the speaking desk unit. Emergency personnel must be called if they can't speak to you, making expensive emergency calls unnecessary.

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Reply from Medical Guardian

Jul 13, 2020

Hi, Jeff. Thank you for your review. If you are not by the unit to speak to an operator, they will call you directly on the phone before calling emergency services. If you are just testing or have a false alarm, make sure to answer your phone if it rings. It's probably us! Thank you.

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catherine christ

July 13th, 2020 DETAILS arrow_drop_down
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the price was right and every thing was explained in term i understand and how to use it is easy

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Bonnie Cameron

July 13th, 2020

Great customer service. Chose it because only needed one pendant and no landline or cell phone needed and had GPS and fall detection capabilities

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Dave Rosenblatt

July 13th, 2020

They are rated #1 and guarantee 30 sec response on the device. Annie the customer service rep was very calm and easy to talk to.

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Cyrena hileman

July 13th, 2020

Customers reviews online. At&T is not strong in my area. Called to return the device and was told they also use Verizon. Waited for new device,it downloaded right away with Verizon. I rated a 4 star because the rep should have told us about both options

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Pat hanson

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I have not had to use it but just testing the devices has been very easy. I hope I never have to use it but very happy I have it.

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Jenny Culver

July 13th, 2020

Rating was high. Service representative called right away and way very polite, knowledgeable, and helpful.

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lawyeril

July 10th, 2020 Chicago, IL DETAILS arrow_drop_down
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Unfortunately, I could not put ZERO STARS as an option! Horrible! BUYER BEWARE! DO NOT ORDER FROM THEM! They take advantage of seniors who are on fixed income. I ordered a device for my father. I was told that it would be delivered in two days. It never was. I called back and was told that the device was discontinued since it was faulty. I asked for a full refund for the prepaid quarter of service and equipment that had been paid and the overnight delivery fee and was connected to another person who said it would be refunded in 3-5 business days. The following week I get an email stating that they had send the equipment to my house for delivery. I immediately sent back an email stating that I was told a refund would be processed and to not deliver the equipment. The equipment was still delivered. I called on Wednesday of the same week and was told someone would call me back. No one did. I called again on Friday of the same week and was told that I had to send back the equipment before my dad could get a refund. I asked for a supervisor and the supervisor said she had no authority to process the refund even though someone from their company said the refund was processed and would take 3-5 business days. She said that the only two people in the entire company could authorize a refund and an overnight label were on vacation and one would get back to me on Monday. I am not holding my breath. 5 hours of my life wasted chasing them for a refund they said would be processed for my dad who is on a fixed income. I will be reporting them to the Pennsylvania Attorney General's office and the Better Business Bureau.

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Reply from Medical Guardian

Jul 15, 2020

Greetings and thank you so much for your review. We are sorry you found your experience to be less than satisfactory. We will respond to your comment with a private message requesting further information on your account so we can help expedite getting this resolved as soon as possible. Thank you again for your review, and have a great day!

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Joyce Abell

July 8th, 2020 Farmville, NC DETAILS arrow_drop_down
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I have had many problems with it so I do not feel secure because I never know if it is going to work. First- I try to recharge it and have trouble getting it placed correctly on the charger to where the connectors meet to start charging . I have to keep repositioning it before the red light will start to blink and the least little movement will dislodge the connections and I will have to play around trying to reconnect it. I called and they sent me a new charger only to find out it did the same thing. Second- At other times I have found I’m not even getting a reception and the blue light stops blinking even after I have fully recharged it. I’m told it is due to not getting a good reception... something is interfering with it and it is not their fault...and then a little later I find it is working again. Third- My problem now is faulty communication. I will push my button to test it. Someone will answer and say my name and ask me if I am OK. I will answer that I am fine and just testing. They can not hear me and repeat the same question . This goes on for several times and finally they say they will call me back. They call me back on the devise and the same thing happens and finally the call me on my phone and I explain. They say they will send a message to the right people and someone will call me back within 12 to 24 hours. Nobody calls me. I again go thru trying to test it and the same thing happens. I wait 2 days and still nobody calls me. So on the 3rd try I call them on my phone. Someone talks me thru trying procedures that don’t work and I end up now where they don’t even answer when I push the button. Again I’m told someone will call me in 12 to 24 hours. I’m 80 years old and live alone. I need a dependable safety monitor.and this is not it. I should not have to wait 1 to 2 days for needed service. They should get back in touch with me that same day. I am now looking for a new dependable company with better costumer service. I’m very disappointed with this one.

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Reply from Medical Guardian

Jul 10, 2020

Hi, Joyce. Thank you for your review. We are sorry that your experience with the Active Guardian has been less than satisfactory, and we do appreciate your feedback. We see that you spoke to our technical support team on 7/8, and that a replacement device has been sent to you. According to FedEx tracking, your new device is set to arrive on 7/10. We will have a member of our customer care team reach out to help you with the activation of your new device to ensure that it is working properly. Thank you.

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JoAnn Anderson

July 6th, 2020

Very good service, the salesman was very knowledgeable and thoughtful.

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Sandra Jefferson

July 6th, 2020

My dad took a really bad fall!!! And Sherry was great to me!!!

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Robin sidwell

July 6th, 2020 DETAILS arrow_drop_down
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Have not had to use system other than testing it. Response time quick. However difficult for my dad to be heard unless base unit very close to him. He has wrist band pendant

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Kristi Westrem

July 6th, 2020

They were most professional without being pushy. Excellent so far

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Jeannine Fraser

July 6th, 2020 DETAILS arrow_drop_down
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They are mvery quick to answer when you are in need.

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Craig

July 4th, 2020 Carmichael, CA DETAILS arrow_drop_down
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If I could give them less than 1 star I could. The first device they sent would not hold a charge, so it was replaced at no cost. The second device they sent would only hold a charge for a couple of hours and quit - dead as a door nail. I have absolutely no confidence in their piece of junk, and will demand my money back. I will post a review on their willingness to refund my money. BTW if Medical Guardian is monitoring these reviews, I will go to court if I have to.

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Reply from Medical Guardian

Jul 07, 2020

Hi, Craig. Thank you for your review. We are sorry that your experience with the equipment was less than satisfactory and understand your wanting to cancel the service. We're going to send you a private message to collect account-specific information so that we may look further into this issue for you. Thank you.

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Anonymous

July 1st, 2020 Midvale, UT DETAILS arrow_drop_down
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It's a really good company. I have cerebral palsy and live alone and it does make me feel safer. It’s such a wonderful device to have. It is very cheap so that people can afford it. I would recommend it, I have been telling anyone about it.

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Susan

July 1st, 2020 Brookfield, CT DETAILS arrow_drop_down
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The one thing that I like is that if I hit the wrist button of the pendant, it does not go off like my other one did. You really have to push the button to get somebody to answer. The people who come to talk are very and nice and don’t rush you and are very quick to get you help.