Name: Medical Guardian
Rating: 4.4

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Verified Customer

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Dean Zylich

Haven't had to use their services, but communications has been fine thus far.

4 years ago

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Marianna mazzarino

they are polite and easy to contact them and answer questions quickly

4 years ago

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Anonymous Pittsburgh, PA

Medical Guardian is just handy. It's right there in case I need it, though it is very expensive.

4 years ago

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Robert Newberry, MI

I don't have no complaints about the device. I guess I like it.

4 years ago

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Roy St Louis, MO

We tested it when we set it up, it worked perfectly. They are very responsive.

4 years ago

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M

I'm doing fine with it except I like to have something different for around the neck.

4 years ago

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Dorothy Landrum, SC

I have tested it and got an immediate answer. I like everything except it's a little bit big.

4 years ago

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Marion Hopkins, MN

I wear it all the time and feel very comfortable wearing it.

4 years ago

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Gregory Mission Viejo, CA

I had a false alarm and was impressed with the quickness of the response.

4 years ago

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Theanna Wichita, KS

Works very well but I don't like that it's so big and clunky.

4 years ago

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Helen Lewes, DE

I've tested it and bumped it by accident once - it's available when I need it.

4 years ago

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Karl Inverness, FL

I tested it twice. I like it very much. The customer service is very good.

4 years ago

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Jeannette Frankfort, IL

It's easy to use. My son tested it when we first received it and it was very good.

4 years ago

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Paul Forest Hills, NY

It's easy to use so far. Easy to set up, easy to use. I tested it when I got it and it seemed to work okay.

4 years ago

Reply from Medical Guardian

Hello Paul, thank you for your review! Was there anything else that we could improve or did you have any issues? Please let us know. Thank you so much for choosing Medical Guardian.

Aug. 27th, 2019

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Anonymous Houston, TX

Test was fine once we got a good charger. When we called them, they immediately sent everything.

4 years ago

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Anonymous Perry, FL

Heavy... but when I've tested it, I've gotten a good response from the company.

4 years ago

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Cindy Xenia, OH

I decided on medical guardian because it had GPS and it works perfectly.

4 years ago

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JoAnn Rasmussen

They were very responsive to questions and I trusted the company.

4 years ago

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Tom Reinthaler Redding, CA

Fast response and professional call center makes my mother in law feel at ease

4 years ago

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Tina A. Placerville, CA

Not happy with the length of time it takes to cancel your account and receive a refund. 30 days is ridiculous!

4 years ago

Reply from Medical Guardian

Hello Tina, we'd like to look into your account. Our cancellation policy is 30 days for any refunds. We're going to send you a private message requesting your contact details and account-specific information so we can investigate. Thank you!

Aug. 15th, 2019

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Verified Customer

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Donna Giordano

Very fast response when button pressed, good customer service

4 years ago

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Dolores Cassin

Always answer quickly and very personable. Have never had an issue.

4 years ago

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Tom

Peace of mind, great product with wonderful customer service

4 years ago

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Edward F. Jansen

No problems and quick response. responded promptly to accidental alarm.

4 years ago

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Sharon Long

The customer service rep was Very helpful and the equipment is easy to use

4 years ago

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Larry Ada, OK

I bought this alert for my 90 year old mom. The alert base quit working. The company sent a replacement right away.

4 years ago

Reply from Medical Guardian

Thank you Larry for your review!

Aug. 15th, 2019

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Verified Customer

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Joyce Hedgpeth

After much research this is the most comprehensive program for our needs

4 years ago

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Joan Shramek

the courtesy of persons on the phone means a great deal to me

4 years ago

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Susan Gillingham

Fast delivery, ease of use, quality product, good customer service.

4 years ago

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Skip Paxton Whitesboro, TX

We haven't had to push the button in a emergency yet. But our monthly check in call has been good

4 years ago

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Sandra Peasley Long Beach, CA

Concept is great but I'm not fully utilizing it as yet. Will as soon as the need gets greater.

4 years ago

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Penney Detchon

So far the unit is easy to use, and promptly got through to a rep when I tested it.

4 years ago

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Carol Brevard, NC

I like Medical Guardian because the one time I used my medical device when I fell they responded.

4 years ago

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Johann Manheim, PA

When I set it up, they talked me through it. It was very nice.

4 years ago

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Anonymous Chester, SC

We tested it and it was what we expected. The experience was good.

4 years ago

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Anonymous

I don't particularly like to wear it but I wear it for security. And, I feel secure when I am wearing it.

4 years ago

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Anonymous Kalamazoo, MI

The time I've tested it, I got a prompt response. I like knowing that with it, I have security.

4 years ago

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Maria Ontario, CA

It's for me mom and I like it because she is monitored the whole time.

4 years ago

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Elfriede

We've tested it and we like everything about Medical Guardian.

4 years ago

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Julie

It works perfectly and is very reliable. They're always quick to respond.

4 years ago

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Nn

The unit is quick to respond when you push the button, even accidentally.

4 years ago

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Henrietta

When we've tested, the device works great. It's compact and effective.

4 years ago

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Anonymous

I test is every month and it works fine. I like everything about it.

4 years ago

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Anonymous

The device is really good for what it is and what I needed it for. They did a good job.

4 years ago

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Dieter

Everything is fine and I am very happy with them. I tested it and it's working.

4 years ago

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Anonymous Grand Blanc, MI

It gives me some peace of mind because I know it works well twenty four seven.

4 years ago

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S.R. Grand Junction, CO

It worked well when I've tested it. If I ever needed it, it would be great.

4 years ago

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Jon Youngstown, FL

They took everything right away when we tested. They made it easy to test. I have no complaints.

4 years ago

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Jack Jackson, MI

The quality is good, it is a good thing to have. They are very helpful.

4 years ago

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Diana Seal Beach, CA

It gives me peace of mind. I test it about every month and a half.

4 years ago