Name: LifeStation
Rating: 4.5

check_circle

Verified Customer

star star star star_border star_border

Roberta Fearka Canyon Lake, TX

I really want notification to be made immediately by phone not text or email

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Roberta.

If you prefer notifications to be made over the phone instead, please call our customer service team so they can incorporate that into your profile.

Nov. 21st, 2018

check_circle

Verified Customer

star star star star star_border

Owen Fernandina Beach, FL

It only works for around the house, it needs a GPS.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Emil Manassas, VA

It works when I use it, it's a little expensive but I suppose it's okay.

5 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Gilbert, AZ

They are prompt when they respond to the alarm.

5 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Frostburg, MD

They've answered my questions and they were pretty good.

5 years ago

check_circle

Verified Customer

star star star star star_border

Gloria Winter Springs, FL

Customer service responds very quickly to my concerns.

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Gloria.

We will always be here for any questions you may have.

Nov. 6th, 2018

check_circle

Verified Customer

star star star star star_border

Marilyn Fort Lauderdale, FL

Only complaint that I have is the products lack of GPS.

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Marilyn.

The device that you have may not have GPS in it, but we do offer a GPS device. If you would be interested in switching to the GPS device please call our customer service team at your earliest convenience.

Nov. 6th, 2018

check_circle

Verified Customer

star star star star star_border

Dennis Burns, TN

I would like to have a cellular option for the device.

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Dennis.

The device that you have may not have a cellular option, but we do offer products that have this option with it. If you would be interested in this option please call our customer service line at your earliest convenience and ask about the other device options that are available to you.

Nov. 6th, 2018

check_circle

Verified Customer

star star_border star_border star_border star_border

Annette Waycross, GA

I didn't have a good experience with LifeStation. LifeStation only has AT&T tower GPS, which I found to be a problem.

5 years ago

check_circle

Verified Customer

star star star star star_border

Homer Missouri City, TX

It has been easy to set up, use, and test periodically.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Rosella Eckert, CO

Since a charger wasn't included, I have trouble getting the station to charge.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Belinda Carrollton, MO

The only downside with Lifestation, is the very large station.

5 years ago

check_circle

Verified Customer

star star star star star_border

Lori

The device goes off on accident very easily.

5 years ago

check_circle

Verified Customer

star star star star star_border

Elizabeth Cincinnati, OH

I used it once when I broke my leg and it worked fine.

5 years ago

check_circle

Verified Customer

star star star star star_border

Carol Schaafsma Honolulu, HI

Life Station is very responsive to my needs

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Carol.

Aug. 27th, 2018

check_circle

Verified Customer

star star star star_border star_border

SuzyQ

I plan to change to a medic alert that does not require charging the battery.

5 years ago

Reply from LifeStation

Hi Suzy. If you're looking for a in home unit, those devices will never have to be charged. Unfortunately, if you're looking for a GPS device, they will always need to be charged. Luckily our device can last up to 5 days on a single charge, that's one of the longest battery life's in the industry.

Aug. 1st, 2018

check_circle

Verified Customer

star star_border star_border star_border star_border

Ervin O Ristau

very bulky and in the way most of the time. I returned the unit on 6/25 and you should have it on 2/28.

5 years ago

Reply from LifeStation

Thanks for the review Ervin.

Jul. 3rd, 2018

check_circle

Verified Customer

star star star star_border star_border

KLEHR New York, NY

TOOK TOO LONG FOR OPERATOR TO RESPOND TO EMERGENCY TEST CALL

5 years ago

Reply from LifeStation

It's unfortunate that the test felt like it took so long. We'll have a member of our Customer Service team reach out and ensure everything is connected and working properly.

Jul. 2nd, 2018

check_circle

Verified Customer

star star star star star_border

Ester Lepola Marquette, MI

Able to get calls answered when having questions on service

5 years ago

Reply from LifeStation

Thank you for reviewing us Ester.

Jul. 2nd, 2018

check_circle

Verified Customer

star star star star star_border

ED WALKER

EQUIPMENT AND SERVICE VERY GOOD - HAPPY W/ PRODUCT

5 years ago

Reply from LifeStation

That's great, Ed. Thanks for the review.

Jul. 2nd, 2018

check_circle

Verified Customer

star star star star star_border

Jimmy Sanders Son in law

Not had to use it. Tested several times and got responses.

5 years ago

Reply from LifeStation

Thanks for the review Jimmy.

Jul. 2nd, 2018

check_circle

Verified Customer

star star star star_border star_border

Kathie B. Cavettr Memphis, TN

Too visible & too easy to set off. Would much rather have bracelet.

5 years ago

Reply from LifeStation

Hi Kathie. Certain devices do have a wristbeand available. I'll have a member of the team reach out to further explain.

Jul. 2nd, 2018

check_circle

Verified Customer

star star star star_border star_border

Jacqueline Le Put Granada Hills, CA

The wrist size is way too big for my size that I end up taking it off.

5 years ago

Reply from LifeStation

Hi Jacqueline. Perhaps the pendant would be a better option for you. You can also attach your own wristbands to the button.

Jul. 2nd, 2018

check_circle

Verified Customer

star star star star star_border

Lm San Jose, CA

Responder's voice is extremely hard to hear.

5 years ago

Reply from LifeStation

Thanks for the feedback.

Jul. 2nd, 2018

check_circle

Verified Customer

star star star star star_border

oliver

good service and good product for a good price

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Oliver. And thank you for choosing Lifestation!

May. 31st, 2018

check_circle

Verified Customer

star star star star_border star_border

Greg Gonigam Walnut, IL

They were the first one I tried and we've had some false calls on it'

6 years ago

Reply from LifeStation

Thank you for taking the time to write a review Greg.

The device has to be sensitive enough to detect any sort of fall, and because of this there are times where the device may accidentally activate if it hits a wall or experiences a drop of some kind.

This accidental activation's are not uncommon and our monitoring center is trained to quickly deal with such a situation so you can go back to your day without worrying about anything.

Nov. 6th, 2018

check_circle

Verified Customer

star star star star_border star_border

Joanne W. Rasheed Independence, MO

I got it since it was affordable. It's really cheap, though it's not wearable.

6 years ago

Reply from LifeStation

Thank you for taking the time to write a review Joanne.

If you are experiencing a problem with wearing our device please call our customer service line so they can try and get you a more comfortable material to use when trying to wear our device. We do have several options available and we want to make sure that our users are comfortable wearing the device since that is required for it to be as effective as possible.

Nov. 6th, 2018

check_circle

Verified Customer

star star star star star_border

XXX Milford, DE

Time it takes to get you to answer when button is pressed

6 years ago

check_circle

Verified Customer

star star star star star_border

Patricia Neuendorff Medina, OH

Reasonable pricing, no long-term contract

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Mark Hendricks Grand Rapids, MI

We gave just gotten it and haven't had to use it yet. Seems easy .

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Letty Simi Valley, CA

Because in an accidental trigger the order emergency contacts was not followed.

6 years ago

check_circle

Verified Customer

star star star star star_border

Ginny Levittown, NY

Gives you peace of mind especially if you live alone.

6 years ago

check_circle

Verified Customer

star star star star star_border

Zipidy Selma, NC'

Very good service good equipment just what was needed

6 years ago

check_circle

Verified Customer

star star star star star_border

Renee Gladstone, MI

Took more rings to answer than I would have thought.

6 years ago

check_circle

Verified Customer

star star star star star_border

james p mclemore Taft, TN'

Seems to take a little extra time to answer the call.

6 years ago

check_circle

Verified Customer

star star star star star_border

anonymous West Orange, NJ'

The wristband is not sturdy and became loose very quickly

6 years ago

check_circle

Verified Customer

star star star star star_border

Dawn Oradell, NJ'

Wish it had a GPS so my dad could go farther

6 years ago

check_circle

Verified Customer

star star star star star_border

button Midlothian, VA

you won't replace my broken wrist button

6 years ago

check_circle

Verified Customer

star star star star star_border

wilfriede E McCreadie Loomis, CA

Maybe more often "check-up" calls would help!?

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Vladimir Khasman Van Nuys, CA'

failed to provide promised services, very poor customer service, except for sales.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

David Baucom Monroe, NC

We have the monitor for my mother, in case she falls. They are a good service.

6 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Madison, NJ

We got it because the price and the service seemed good.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Michael Slabin Woodstock, GA

I just wear it since I'm at home all day. The medical device is fine.

6 years ago

check_circle

Verified Customer

star star star star star_border

Pearl Nichoals Asheville, NC'

I get a fast response when I test it.

6 years ago

check_circle

Verified Customer

star star star star star_border

E Carpentersville, IL

rEACH IS NOT AS FAR AS IT SAYS

6 years ago

check_circle

Verified Customer

star star star star star_border

Sally San Jose, CA

They're very trustworthy and I've been very happy with it.

6 years ago

check_circle

Verified Customer

star star star star star_border

none Hendersonville, NC

Good response and personable and helpful personnel

6 years ago

star star star star star

Michael Houdart

Very good so far. Just ordered system. Sales rep answered all questions and was very professional.

4 years ago

Reply from LifeStation

Thank you very much for taking the time to write a review Michael!

Jan. 6th, 2020

star star star star star

David Syme Pompton Lakes, NJ

Very easy to setup and test. Very in expensive for in home use only. Reliable also.

4 years ago

Reply from LifeStation

Thank you for taking the time to write a review David!

Dec. 30th, 2019

star star star star star_border

Frank Tropea Cicero, NY

Easy to use and simple and safe for my elderly parent . Track ability is essential for my specific needs

4 years ago

Reply from LifeStation

Thank you for taking the time to write a review Frank!

Dec. 3rd, 2019