June 11th, 2017 Ridgewood, NJ
BEWARE BEFORE BUYING OR SIGNING UP WITH GREAT CALL. Their website is VERY misleading on the cost of the plans. My mother wanted the Jitterbug flip phone very much which is exclusive to Great Call (the provider) and they won't sell an unlocked phone. You would have to wait up to a year to get it unlocked by law (I think). I was comparing Great Call to Consumer Cellular (which offers AARP discounts).
When I called and spoke to "Rich" at Great call today 6/11 around 4:45 EST, he was ok. Unfortunately they do charge a $35 activation fee unlike Consumer Cellular. No discounts for AARP. Phone cost was comparable if we bought it anywhere else. What WAS an issue for me was their plans CLEARLY showed a 600 minute talk plan for $10 and a 300 text plan for $3.00 excluding taxes and fees. Slightly cheaper than Consumer Cellular's plan and more flexible. They pushed their Health and Safety packages but I wasn't interested as my mother already has a medical alert. When I went to confirm the pricing he said "Oh, yea our site is not very clear, it's really $19.99 for the talk plan and $3.00 for the text plan." Well, he was right, the site wasn't just NOT clear, it wasn't there in anyway shape or form. To boot, there was no flexibility or even care that they were not competitive.
Clearly they are more towards being a medical alert company and using the phone as the carrot. But the deception of the pricing was unacceptable. BE VERY CAUTIOUS ON THEIR DEALS, PUBLICATIONS, AND SALES TACTICS.