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7.7

Overall Score

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Patrick Robinson Arlington, VA

Great experience! Upgrade gave me the chance no one else would and now I’m able to get my priorities organized a lot more efficiently.

2 years ago

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luke duncan Hendersonville, NC

Customer service sucks. My email never got replied to three weeks later, (and still waiting) but everything is to the point and set in stone. Two way street. What you read is what you get but one on one help is limited

2 years ago

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allen bradley Ann Arbor, MI

the experience was painless and fast. it was easy to fill out the form. I will most definitely use this service for a loan again if needed.

2 years ago

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KTW-187 CALIFORNIA Los Angeles, CA

Just got a loan and credit . So far everything is good. Paid down credit cards. Haven't used any credit from the card yet. Very easy to apply and approved in minutes.

2 years ago

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Sheila Davis Wichita Falls, TX

Great customer service and timely response. My application was received, processed and funded within 10 days for my home renovation project.

2 years ago

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Pirategirl1128 Shelbyville, KY

This is my second time doing a loan with upgrade the first time for some reason was wayyy easier. The second one took forever but when i called the rep was very helpful.

2 years ago

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Ed Moore, Jr. Chicago, IL

Very professional and organized; appreciate the quality in the timing of everything I needed and Upgrade, thankfully, provided for me.

2 years ago

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Vance Harper Tampa, FL

Customer service was great. Quick response and effective processes. So far there is nothing to dislike. I hope it stays that way.

3 years ago

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Patricia Hall ,

I was very satisfied with how quick and easy it was to get a loan. I was able to pay off a high interest loan. Thank you!

3 years ago

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Douglas Sims Nashville, TN

Loan process was easy to understand and navigate. Support team was very helpful and professional through the loan process.

3 years ago

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Jones no Peoria, IL

I had to call in almost half a dozen times after I applied. I almost just was about to give up. The only reason I stayed was because your interest rate was slightly better. This was probably one of the worst experiences I have ever had and believe me I’ve had a few.

3 years ago

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Valerie MacKenzie Augusta, ME

The process has been fast and easy. The part I dislike the most is having to have the first payment taken out of my account automatically.

3 years ago

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Lori A Port Richey, FL

Amazing customer service! I was very pleased with the whole experience. So easy to do the paperwork and was happy how fast the process went

3 years ago

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Jessica miller Houston, TX

The employee's were very nice an polite, they really walked me thru every step to getting my loan started such a great group..

3 years ago

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Kathy Mills Columbus, GA

Great experience from start to finish. Quick approval and funds disbursement. Recommend highly to anyone with Good rated credit and above.

3 years ago

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Karen Robinson Fort Lauderdale, FL

The loan process was very quick and simple. Thank you for giving me a chance to clean up my debt by consolidating my credit cards. I will be highly recommending your company.

3 years ago

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Ava Tolds Missouri City, TX

I liked the easy process. Request for documents ,submit then wait for decision. What I didn't like was the interest rate.

3 years ago

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Vinit - Columbia, MD

Upgrade staff was very responsive. Though it took a little longer to fund the loan but considering current Covid crisi, it is understandable.

3 years ago

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Heather Middleboro, MA

Great customer service, very knowledgable, and helpful. Helped with any questions I had. Turn around was in a timely manner.

4 years ago

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WorshipLeader Manila, AR

My experience with Upgrade was very easy and stress free! It was a fast process and the friendly service was delightful!

4 years ago

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George Christon Plattsburgh, NY

I was very pleased with my experience with Upgrade. My lone was processed fast,and the reps.were cuortius.I would recomend upgrade to my friends.

4 years ago

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Steve Wharton Montague, NJ

It was a quick process, quick approval, and quick deposit. It’s only been a week, so I can only attest to thus far, but as of now, 5 stars.

4 years ago

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Elizabeth Palmyra, VA

The process was easy both online and phone assistance. I am very pleased with the terms of the loan and payment options.

4 years ago

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Tasha Bowie Baton Rouge, LA

The entire process was very fast and efficient. I applied online, and received the funds I requested two days later. I have no complaints.

4 years ago

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lisa guillory Lafayette, LA

This company made my decisions very easy and convenient. Money was in my account in 1 business day, I would suggest doing business with Upgrade.

4 years ago

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Jan Patterson, LA

Great Customer Service they verify that all information is correct and what you requested. Quick Approval Decision when applying online.

5 years ago

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Joni O’Brien Pennsville, NJ

Great experience, upgrade made getting a loan quick and painless . Communicated with me through the process . Highly recommend .

5 years ago

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Ruth Loganville, GA

Upgrade has help me out so much since the past year. My credit has improved tremendously! Just excited and would refer friend along with family.

5 years ago

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James Wison Sherman Oaks, CA

Quick and easy sign up. With an extremely fast processing service. I am absolutely satisfied and very happy with entire process. Thank You!

5 years ago

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Willie Prothro St Louis, MO

Customer service and follow-up information by customer service representatives, to include the loan process was excellent and hassle free!

5 years ago

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John Quartana Philadelphia, PA

Customer Service was excellent. Everything was done in a timely and professional manner. A quick process, with a great outcome.

5 years ago

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Princeton Canoga Park, CA

I applied for a loan it to me at the most maybe 30 minutes to complete my transaction. I was impressed. With the service.

5 years ago

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Linda Noey Marquez, TX

The loan was quick and simple to complete no long applications straight to the point information and very quick delivery No hidden fees

5 years ago

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Michael Garrett Wimberley, TX

Overall assistance with loan process was good, however there appeared to be a disconnect within the user website which presented a small but manageable challenge.

5 years ago

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lloy lambert Portage, MI

upgrade was quick in responding to my application. now I am able to consolidate all my bills into one easy payment. Thank you upgrade

5 years ago

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Johanna Hayward Alexandria, VA

Quick, Easy and Painless. Money was in my account within 24 hrs of being approved. Good terms, easy paperwork, hassle free.

5 years ago

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Scott Farmington, AR

This was the easiest loan I have ever applied for and received! It was literally just a few days! Great service and express payment!

5 years ago

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joseph fulton Albuquerque, NM

Upgrade approved my loan almost immediately. They put the money into my bank account on time as promised. Great loan company to partner with.

5 years ago

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Ivan San Marcos, CA

It was easy for me as i had my pay stubs and w2 records stored on the cloud. My bank also was helpful during the interview process.

5 years ago

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S R Arlington, TX

It was easy to apply and results immediately

4 months ago

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Jack Revilla

Quick response, simple application and easy process.

4 months ago

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Susan

Very fast response and with deposit of funds!

5 months ago

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Gary Arnold Roseville, CA

Easy and fast. They were there for me when I needed them.

5 months ago

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Enrico Rivera

Easy to apply for the loan. and fast transaction.

5 months ago

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David A Paolino North Scituate, RI

Quick painless process . Fast turn around .

5 months ago

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Moureen Meggers

I am in a debt consolidation program, called this company to tell them this. Now they harass me on my phone, through emails, and any other venue that they can find.

6 months ago

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LaVonne Leckie Windom, MN

The loan process was fast and easy. They are very easy to work with.

6 months ago

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Connie Evers Avondale, AZ

The whole loan process was very easy. Forms and follow up were great.

6 months ago

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Susan Froemling Spring, TX

Easy breezy! Best experience I ever had! Thank you very much.

7 months ago

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Beth Wendel Mattoon, IL

Did not take very long to get loan and everyone was a good help.

7 months ago