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Achieve Personal Loans

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7.8

Overall Score

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Lutitia Papailler Louisville, KY

Kelsey C. guided me through this financial process easily. I was approved quickly; I have told others about FreedomPlus.

6 years ago

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JAY Laurel Springs, NC

Overall I had no issues until I needed to change my payment method due to an impending divorce. Now for 6 months I have had no replies to my emails nor answers to my phone calls, all I get is crickets. Now the account is being canceled that they have received payment from and I have no way of setting up my new account which means I will be delinquent for the first time in 46 years.

6 years ago

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Alexander Rick Mars, PA

Dan was very helpful with every aspect. He pointed out many ways of borrowing and helped me choose what was best for me thanks again

6 years ago

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Carolyn McAdoo, PA

Excellent service very patient understanding and clear on what I needed and you needed to find my loan only down side is the fee for processing

6 years ago

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Scott Dumont, NJ

I had a very positive experience with FreedomPlus. My loan officer Celeste was a pleasure to work with throughout the entire process.

6 years ago

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Chad Pompano Beach, FL

The loan application process was streamlined and easy to complete. My loan representative was courteous, efficient, and professional in all regards.

6 years ago

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Tha San Somerset, MA

Erica R is very pleasant to work with n made the loan application very simple. I would recommend to my family and friends.

6 years ago

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Randy Tice Bancroft, ID

First payment was suppose to be an auto pay from our account. YOU people did not take the payment out and i received calls to make a payment I MISSED!!!!! NEXT PAYMENT YOU PEOPLE DOUBLE BILLED ME!!!!!! I WAS TOLD IT WAS MY RESPONSABILITY TO GO TO MY BANK AND FAX A STATEMENT TO YOU PEOPLE AND IT WOULD BE GOOD IN 3 TO 5 BUSINESS DAYS!!!!!! Then to fix this problem I decided to do paper billing....UNTIL!!!!! YOU PEOPLE TOLD ME IT COSTS. ME $15 EVERY TIME I WROTE A CHECK!!!!! Sooooo im waiting to see if you people double bill me again....... Can you say ATTORNEY!!!!!

6 years ago

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Lisa Havre de Grace, MD

Amanda was knowledgeable, friendly and very responsive. Helped me get a loan that met my needs when other lenders had failed. Very easy process!

6 years ago

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Yaret Mattapan, MA

The application was fast I’m not complaint about it. My concern was after we receive the money they need to explain better that they take a certain amount of what you gonna loan for example 25000 they just deposit 23,275 in you account but you still paying the 25000 plus you first payment is in 42 days after you open the account what means if you paying 856 every months they gonna take 798 just for interés and the 62 goes to the principal In the end they take all you money . I’m not satisfied.

6 years ago

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Ndeye Fatsy Diouf Bowie, MD

I am sorry to say that I was very dissatisfied and disappointed about the overall process. One agent said that she was going to call me back, but she didn't, and my funds were distributed without my consent to one institution etc.....

6 years ago

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Rich Roberts Rockland, MA

Elizabeth, my loan processor, was attentive, informative, knowledgeable and professional. Start to finish process was two days.

6 years ago

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David Walnut, MS

Most loan contracts have a 3 day grace period in case you change your mind...Adan N said that he covered every detail, But FAILED to tell me that once you sign this contract that there is NO GRACE PERIOD and that the loan agreement and contract can not be canceled..........Another way to rip you off...Plus there is a up-front fee that is non-refundable...

7 years ago

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Judy Miceli Ridgefield Park, NJ

not happy enough with interest rate. and second when we requested an email for our records on change of checking account, was told you don't send them. however, aimee l was terrific.

7 years ago

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Dawn L North Adams, MA

Joseph S. was so easy to work with and made the process quick and easy. Now I will have a lower payment and less stress about bills.

7 years ago

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Ben Cleveland, OH

Fidencio was great! Very professional and easy to do business with. The overall process was very simple, fast and convenient.

7 years ago

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Pat Surprise, AZ

Very helpful and knowledgeable as to what I could get in a loan. Quick decision and didn’t have to wait long for my money.

7 years ago

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Britney Hall Atlanta, GA

Celeste did an excellent job assisting me with acquiring my personal loan. She was on point and responded quickly. Fast and easy experience.

7 years ago

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George P. Galletta Old Bridge, NJ

Everything was outstanding, Amanda A was great and very fast, went over the complete contract with me and explained everything.

7 years ago

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Brian M Belleville, IL

I was looking for a loan to pay off a few credit cards and put some extra cash in my pocket and FreedomPlus made it possible and thankful for that.

7 years ago

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Carol Halcromb Wylie, TX

I believe I should have receive a better rate. Since making this commitment, I have received better offers. I am in the process of paying off this loan with another company with a better rate offer and lower payment.

7 years ago

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Michelle Madisonville, KY

Joshua D provided excellent customer service. He was patient and kind. He easily walked me through the entire process and answered all my questions.

7 years ago

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AH San Antonio, TX

The process was easier than I thought and my rep, Serena C. did an excellent job of answering all my questions. The solutions and options she provided were very helpful.

7 years ago

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Judith Moorefield Danville, VA

My loan officer was pleasant and help me through the process. I was very pleased with her service. I would recommend freedom plus to my friends.

7 years ago

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Mark Savage Somerville, NJ

Complete satisfaction with the professionalism in which it was handled, and the high level of customer service with which I received from Bret E

7 years ago

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Rose Buda, TX

Highly impressed with the fairly easy process for a Debt Consolidation Loan. Kathi is an exceptional loan officer. Thanks again.

7 years ago

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NANCY HARRIS Chandler, AZ

Celeste was professional, friendly and efficient. She did a great job with communication with me. Thanks, Celeste for the positive process!

7 years ago

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Judy Greenberg Pasadena, CA

I'm new to FreedomPlus, but my experience so far has been wonderful. Super nice agent and the best terms I could have gotten. I'm very happy.

7 years ago

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Jaime Ruth James Little Rock, AR

Melissa was FANTASTIC and she was so helpful! Your company, Jailene and Melissa were the greatest! Thank you for everything! Jaime Ruth James!

7 years ago

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Bonnie Romero Patterson, CA

Very friendly, but they lie. They said they locked me in at 5.99 interest rate, and told me to hurry up. So we it came down to it with no communication, it was 12.99 interest. I have great credit and could of gotten better rate. But she told me the other company charge more for transfer that's why it's a better interest rate, which I found out it also was a lie.

7 years ago

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Sandra Padilla Pittsburg, CA

Susan was very knowledgeable and walk me thru every step. It was an easy process, funding was on time and I am happy with my product

7 years ago

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Craig Dilworth, MN

Casey did a excellent job from start to finish. Made it very easy to get it done. Polite every time we talked. Thank You. Craig

7 years ago

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Neary King Carlstadt, NJ

My loan rep worked with me and helped me throughout the process. She answered all questions and made me feel comfortable

7 years ago

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Margaret Tranbarger Flemingsburg, KY

Fantastic, fast service, very pleased with the representative I had because he took the time to make sure I understood each step of the process.

7 years ago

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Salvador Dominguez Lytle, TX

Adan N was extremely helpful and professional. Loan was processed quickly with minimum effort on my part. Very satisfied with whole experience.

7 years ago

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Onur Cinar Chicago, IL

Recently I got my loan everything was fine until I set up auto pay .My first payment went through after couple days later they charge me again and negative my account, I got overdraft charge plus I couldn’t pay my rent my landlord also charge me late fee because they hold my money I can’t pay my rent now and I can’t get my money back , Soon as I have my money back I will refinance with other company.

7 years ago

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S Atlanta, GA

Amanda did an awesome job walking me through the process and explaining everything in detail. She was very personable and professional on the phone.

7 years ago

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rnkcole Cleveland, TN

We were impressed with the representative that took care of us. He appeared to be very knowledgeable of what our needs were.

7 years ago

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Bill M. Bonne Terre, MO

My representative, Jasonwas professional, prompt and guided me through the application process with ease. Five stars to Jason.

7 years ago

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Sasha Fort Lauderdale, FL

Was so quick had everything paid in 3 days day 1 being the day I decided I would start looking into loans. It was amazing

7 years ago

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larry fricks Rome, GA

I am well pleased with my new loan. The lady ( Anesha ) that helped me was very very nice and I appreciated that. thank you

7 years ago

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Don Cramer Tulsa, OK

Amanda was extremely helpful through the entire process and explained everything in detail in terms I could understand. Thank you.

7 years ago

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Anonymous Sandy, UT

Such an amazing experience from start to finish. Liz was awesome to work with and she was extremely thorough. My loan was funded within days.

7 years ago

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Pamela Roanoke, VA

Fast service with personality! Nice to speak to a human that doesn’t act like you are just another number on the list! Great rate and term!

7 years ago

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Sisi Dallas, TX

I worked with Mark M. and Heather to secure a consolidation loan. It was fast simple, and both were courteous and professional.

7 years ago

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Robert marin Transfer, PA

Just wanted to share with you about my experience with Natalie in customer service. She was very pleasant to talk with, and knowledgeable.

7 years ago

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monica gomez Tenafly, NJ

the worst experience, customer service be more trained in dealing with issues of making an early payment and explaining the consequences if the customer has an Auto payment plan. Dealing with bank accounts numbers. will not recommend the loan agency

7 years ago

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TONYA Conyers, GA

It started off well but now is a big concern. They take longer than other companies. They require ten business days to pay creditors on top of three business days to fund. In my case, the payments to the creditors still haven't been made and they can't explain why. I'm frustrated and upset the confusion this is causing my finances.

7 years ago

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James Sparks, NV

Have never felt so frustrated and never spoke with a customer service representative that cared less about their job or the customer. Compassion and understanding should be the hallmark of customer service, even if nothing can be done the customer service rep should show this. The customer service specialist I spoke with was snarky, rude and seemed to take joy in not being able to help.

7 years ago

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Frank D Schwertfeger Marina del Rey, CA

Robert S took the time to understand my finances and worked overtime to get me a great loan. I am forever indebted to him.

7 years ago