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Achieve Personal Loans

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6.5

Overall Score

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Ken Lutz, FL

Horrible customer service. I spoke with Swayla W a few weeks ago concerning my complaints and I never heard back. I even sent her an email (twice) and asked for a reply that the email was received and I never got a response. Why don't you p[osyt my review and let others see what"poor" type of loans and service you provide?

1 year ago

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Greta Jones Largo, FL

Kevin L made the process very easy He was very good at explaining things as to how things would work

1 year ago

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Dale Warner Washington, DC

Overall very easy process but trying to get a consolidated loan with this one and one other loan and hitting a dead end

1 year ago

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Ray Butts

I like the positive way of the officer communicated and made the process easy for me to get started. I am not a fan of loans but he made it doable

1 year ago

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Jennifer R Johnson

Set up my personal loan on 06/10/23 with disbursement to my credit card account with "in 3-5 days." It's now the 20th and both my credit cards still haven't been paid. However it dispersed a little over $500 to my bank account on the 15th. Hope I didn't fall for some sort of scam.

1 year ago

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Debra Foster Dover, DE

This was good in the beginning and when I tried to payoff my loan they now can't find my check. I have talked to them repeatedly and always another excuse even after I have provided tracking numbers etc. A month in and still no result. I say try another company.

1 year ago

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thomas ferguson Northampton, PA

A great co would tell everyone to try them they do what they my Loan app to getting the loan was very quick

1 year ago

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Bridget Barela

I was told I could pay an additional amount to be applied to principal. I did this and the additional payment went to interest. I called and was told any additional payments can only be made on the due date of the payment. I asked for my extra payment to be allocated to principal and was told no. Be aware of this.

1 year ago

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David Figueroa New York, NY

Service was prompt and informative. The credit cards were paid off a few days later than expected. The dashboard is clear and consise.

1 year ago

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Rodney “Hotrod” Harris

The process was nice and easy. No hassle at all. Just great people that were willing to help. Thank you so much.

1 year ago

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Henry Legler Beverly Hills, FL

The representative was friendly and informative. The transition was accomplished within the time frame that was given.

1 year ago

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Scottflanegin LA

My guy is Jesse N and he was fantastic. I believe he took really good care of me, and he was fast!!!

1 year ago

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Heidi Miami, FL

I regret using this to spend up my FDR program. I can not log into my dashboard and they say that with the loan they are there to help, but they are not flexible with paymenta at all. In the end I wish I would have stuck with my FDR program. This was a big mustake using them

1 year ago

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Rob Schreffler White Haven, PA

Representative gave a quote and raised interest rate at the last second. I have a very good credit score and got screwed last minute with a rate over 15%. My fault for not double checking paperwork but I should have been informed. One star because there isn't 1/2 star.

1 year ago

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Rick Duncan

I agree with Scott on interest rate I’m bad didn’t ask about the interest. They are pushy on phone, sales made me think I would be paid off sooner for less money. They never tell you about their higher interest rates. Do not go with Achieve hind sight is 20/20 I would try Trinity Consolidation I hear that they are very good.

1 year ago

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Diane M Pearcy, AR

This was really easy to complete. At first I wasn't sure it was real, but they came through and I could not be happier.

1 year ago

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mary wood Bridgewater, MA

I like that send you a statement after your payment is received. I also like that they take your payment on the date that is chosen.

1 year ago

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Leslee Current Las Vegas, NV

I was told I could change my payment method to any form I wanted by Jason C. He done this just to push the loan on me. Now that I have the loan come to find out I cannot change to any payment method I want. They are pushy and lie to you just to get you to take the loan out.

2 years ago

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Darryl Menges Escondido, CA

I would like to leave zero stars but that is not available. I applied to have 2 loans paid off. They funded me with the amount to pay the 2 loans but only paid of one, leaving me holding the bag. Terrible customer service. Try another loan consolidation option. Thanks for nothing!!!!!

2 years ago

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joy musacchio Scottsdale, AZ

Adversarial, unempathetic and customer shaming. The rates are criminally high. You are better off using your credit card if you have one. Currently I have a loan with Consolidation Plus and I could have gotten a better rate with a loan shark. BE WARE

3 years ago

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Toni-Ann Mistretta Houston, TX

Loan service is good but the app & web page SUCK!!! I have had constant trouble logging on even after resetting password, resetting account conpletely. Over a year now.

3 years ago

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Nelly Marietta, GA

Dan was absolutely helpful and patient. He answered every question on everything that I needed to know.

4 years ago

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Rod Doss Pittsburgh, PA

Amanda A was a pleasure to work with. She was courteous, professional and provided complete answers to my questions.

4 years ago

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Jeremy Emery Fort Mill, SC

The salesman flat out lied during the application process. When I found out about it, I called customer service and the agent listened to the phone call and agreed he lied. She seemed amused that he lied and said well you can pay off the loan, but I can't help you. I would never work with this company again.

4 years ago

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CLINE Courter Spring Hill, FL

I received a fairly decent deal on a loan. I was told by Alex that after 6 months of on-time payments they would lower my interest rates. I've called Alex about 10 times and he has yet to return my calls!

4 years ago

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Ash Z. Jersey City, NJ

Very poor customer service.Even after refinancing Freedom mortgage continues to charge full previous mortgage amount and not able process refund.Still not able to get in touch with any supervisor to speak to and agent disconnect my call.

4 years ago

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Steven Washburn Denver, CO

The process & experience was seamless. The service was exemplary. Would definitely choose FreedomPlus again!

4 years ago

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Eugene Weitzel Bossier City, LA

Helpful up until the signing of the paperwork. Had to work to hard to find out who actually loaned the money so I could monitor the account.

4 years ago

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Melissa French Athens, TN

Fast, efficient and courteous. Customer service was excellent and the process was no problem at all.

4 years ago

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Nancy Adams Ashtabula, OH

They were quick, thorough, helpful. So happy to have one payment and knowing when it will have an end.

4 years ago

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Jessica Sibold Harrisonburg, VA

Very helpful. Made sensible suggestions to meet my needs. Thought outside of the box and got me a way lower rate!

4 years ago

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Jennifer Saint Paul, MN

Everyone's I talk to there, are very friendly and very helpful, I like that my creditors received there money fast.

4 years ago

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Maki Glen Allen, VA

Very professional , quick and solid customer support . I am very pleased with the service provided via phone.

4 years ago

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Kenneth Vado, NM

Great experience! Erica was knowledgeable and extremely patient while we were getting all the info needed.

4 years ago

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Robert Oyler Saint Pauls, NC

Exceptional service & follow -up. Only give 4 stars, because I believe only Jesus Christ was fully perfect. So, 4 stars is superb.

5 years ago

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Aldrin Torrance, CA

Application is quick and easy . Got the funds in 2 days. Representative was also helpful, knowledgeable and efficient.

5 years ago

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Kevin Fuell Greenville, NC

My experience with Freedom Plus was Great! Jamie B, was my agent and she was Awesome and Persistent!

5 years ago

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ROBERT WENDEL Angleton, TX

The team I worked with is amazing, the process was smooth and they paid the companies directly which was great.

5 years ago

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patricia henry Lakewood, NJ

they were very good and kind. worked so hard for us. this is our 2nd loan with a great experience.

5 years ago

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Gonzalo Acosta Miami, FL

Excellent customer service, professionalism, transparency with the terms. Flexibility and fast and easy process.

5 years ago

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David Spring Hill, FL

The process was pleasurable and at the guidance of Amanda was very simple and easy. Would highly recommend FreedomPlus.

5 years ago

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Mary Austin, TX

Not a good company. They asked u to submit lots of documents and then will decline ur application after they approved you just because your W2 is handwritten. There are also originating fee of close to $500. Bank is still the best way to go. This company is a big joke.

5 years ago

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Richard Schellberg Sebastian, FL

I was totally in confusion on loan. Person who did loan kept telling me figures I did not under stand. I asked annual percent and kept giving me numbers I did not understand. When contract came interest was higher that loan I paid off and a $399 charge that I wasn't aware of. Watch your self on these money grabbers. Pissed of customer

5 years ago

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Claude Sirois New Baltimore, MI

The mailer states a 5 plus interest rate. Well my credit score is in the mid 700 and they still have me a 27 plus percent interest rate. I screwed up and bought in on this loan and now paying 50 percent more than when I was paying off each of my loans combined. I screwed up and I'm paying for it. Beware

5 years ago

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Roger Mason Lynchburg, VA

Ryan is extremely personable and will answer any and all questions. Thank you Ryan for a seamless process...

5 years ago

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Drew shaak Joppa, MD

Thanks for your help In my situation to pay my credit card debt off thanks drew awesome service !!!

5 years ago

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Wils Seattle, WA

I needed a loan very fast for a move to California and the whole process including approval happened in 3 hours.

5 years ago

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Nicole Estes

Jamie B made this process so simple. In addition she took opportunities to educate us about our options and terms.

5 years ago

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Lindsey Wenger Flagstaff, AZ

Very helpful staff throughout the process. Quick speedy process. Payment was delivered fast as promised.

5 years ago

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robert gomez Claremont, CA

Maria was great. The loan process was simple and timely. Maria did a great job and I am super happy!!

5 years ago