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Achieve Personal Loans

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7.7

Overall Score

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Luann Anderson Vashon, WA

Ron Rinaldi was very professional to work with. He went above and beyond to meet our needs. We greatly appreciate his efforts.

10 years ago

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Paul Dickerson

The approval and process was very seamless and smooth.

4 months ago

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Wayne Letourneau

Everything was done as explained to me No surprises!

4 months ago

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Jasper Young

Never disclosed the interest rate and it was higher and never would of done the loan if I knew up front

6 months ago

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Lynn

Good customer service. Agent very knowledgeable and very helpful.

6 months ago

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Carol Tims

Immediate response, professional, trustworthy and efficient.

6 months ago

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Dawn Martin

Victor was helpful and my loan was approved quickly for the amount I requested.

7 months ago

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Krzysztof Kuczynski

The convenience and the expedient follow-up were the best parts of my experience with Achieve Loans

9 months ago

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Jamie Weber

My loan consultant Ronald was very helpful in completing the process and explaining the paperwork.

10 months ago

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Veva Dyer

The representative that helped me was very polite and took time on a Sunday to help me. It was amazing

10 months ago

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camlin74@yahoo.com

Scarlet was absolutely wonderful and really cares about helping her clients ❤️

10 months ago

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Adelina Vega

Excellent customer service. If it wasn’t for them I wouldn’t be able to do be where I’m at.

10 months ago

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Teri McIntosh Boston, MA

Our loan representative did not listen, but constantly interrupted our questions. It was not made clear that we did not have 3 days to rescind the loan. And when we tried we could not get to a person for 3 days, only emails and left phone messages. Will never use again.

1 year ago

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Beverly Coop Cerritos, CA

Tyree was very helpful... explained everything clearly and answered all of my questions to my satisfaction.

1 year ago

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Christine Grant-Akploh Brooklyn, NY

I like the personal touch, the honesty and the promptness. The rep was very personable and easy to talk to.

2 years ago

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Shelby Weaver Houston, TX

My loan officer Sarah was amazing. She was very informative, patient, and able to answer all of my questions.

2 years ago

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James Ralph Tampa, FL

Pleasure working with Amanda. She walked me thru a debt reduction plan and followed up every step of the way.

2 years ago

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Ken Lutz, FL

Horrible customer service. I spoke with Swayla W a few weeks ago concerning my complaints and I never heard back. I even sent her an email (twice) and asked for a reply that the email was received and I never got a response. Why don't you p[osyt my review and let others see what"poor" type of loans and service you provide?

2 years ago

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Greta Jones Largo, FL

Kevin L made the process very easy He was very good at explaining things as to how things would work

2 years ago

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Dale Warner Washington, DC

Overall very easy process but trying to get a consolidated loan with this one and one other loan and hitting a dead end

2 years ago

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Ray Butts

I like the positive way of the officer communicated and made the process easy for me to get started. I am not a fan of loans but he made it doable

2 years ago

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Jennifer R Johnson

Set up my personal loan on 06/10/23 with disbursement to my credit card account with "in 3-5 days." It's now the 20th and both my credit cards still haven't been paid. However it dispersed a little over $500 to my bank account on the 15th. Hope I didn't fall for some sort of scam.

2 years ago

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Debra Foster Dover, DE

This was good in the beginning and when I tried to payoff my loan they now can't find my check. I have talked to them repeatedly and always another excuse even after I have provided tracking numbers etc. A month in and still no result. I say try another company.

2 years ago

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thomas ferguson Northampton, PA

A great co would tell everyone to try them they do what they my Loan app to getting the loan was very quick

2 years ago

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Bridget Barela

I was told I could pay an additional amount to be applied to principal. I did this and the additional payment went to interest. I called and was told any additional payments can only be made on the due date of the payment. I asked for my extra payment to be allocated to principal and was told no. Be aware of this.

2 years ago

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David Figueroa New York, NY

Service was prompt and informative. The credit cards were paid off a few days later than expected. The dashboard is clear and consise.

2 years ago

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Rodney “Hotrod” Harris

The process was nice and easy. No hassle at all. Just great people that were willing to help. Thank you so much.

2 years ago

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Henry Legler Beverly Hills, FL

The representative was friendly and informative. The transition was accomplished within the time frame that was given.

2 years ago

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Scottflanegin LA

My guy is Jesse N and he was fantastic. I believe he took really good care of me, and he was fast!!!

2 years ago

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Heidi Miami, FL

I regret using this to spend up my FDR program. I can not log into my dashboard and they say that with the loan they are there to help, but they are not flexible with paymenta at all. In the end I wish I would have stuck with my FDR program. This was a big mustake using them

2 years ago

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Rob Schreffler White Haven, PA

Representative gave a quote and raised interest rate at the last second. I have a very good credit score and got screwed last minute with a rate over 15%. My fault for not double checking paperwork but I should have been informed. One star because there isn't 1/2 star.

2 years ago

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Rick Duncan

I agree with Scott on interest rate I’m bad didn’t ask about the interest. They are pushy on phone, sales made me think I would be paid off sooner for less money. They never tell you about their higher interest rates. Do not go with Achieve hind sight is 20/20 I would try Trinity Consolidation I hear that they are very good.

2 years ago

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Diane M Pearcy, AR

This was really easy to complete. At first I wasn't sure it was real, but they came through and I could not be happier.

2 years ago

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mary wood Bridgewater, MA

I like that send you a statement after your payment is received. I also like that they take your payment on the date that is chosen.

2 years ago

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Leslee Current Las Vegas, NV

I was told I could change my payment method to any form I wanted by Jason C. He done this just to push the loan on me. Now that I have the loan come to find out I cannot change to any payment method I want. They are pushy and lie to you just to get you to take the loan out.

3 years ago

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Darryl Menges Escondido, CA

I would like to leave zero stars but that is not available. I applied to have 2 loans paid off. They funded me with the amount to pay the 2 loans but only paid of one, leaving me holding the bag. Terrible customer service. Try another loan consolidation option. Thanks for nothing!!!!!

3 years ago

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joy musacchio Scottsdale, AZ

Adversarial, unempathetic and customer shaming. The rates are criminally high. You are better off using your credit card if you have one. Currently I have a loan with Consolidation Plus and I could have gotten a better rate with a loan shark. BE WARE

4 years ago

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Toni-Ann Mistretta Houston, TX

Loan service is good but the app & web page SUCK!!! I have had constant trouble logging on even after resetting password, resetting account conpletely. Over a year now.

4 years ago

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Nelly Marietta, GA

Dan was absolutely helpful and patient. He answered every question on everything that I needed to know.

5 years ago

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Rod Doss Pittsburgh, PA

Amanda A was a pleasure to work with. She was courteous, professional and provided complete answers to my questions.

5 years ago

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Jeremy Emery Fort Mill, SC

The salesman flat out lied during the application process. When I found out about it, I called customer service and the agent listened to the phone call and agreed he lied. She seemed amused that he lied and said well you can pay off the loan, but I can't help you. I would never work with this company again.

5 years ago

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CLINE Courter Spring Hill, FL

I received a fairly decent deal on a loan. I was told by Alex that after 6 months of on-time payments they would lower my interest rates. I've called Alex about 10 times and he has yet to return my calls!

5 years ago

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Ash Z. Jersey City, NJ

Very poor customer service.Even after refinancing Freedom mortgage continues to charge full previous mortgage amount and not able process refund.Still not able to get in touch with any supervisor to speak to and agent disconnect my call.

5 years ago

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Steven Washburn Denver, CO

The process & experience was seamless. The service was exemplary. Would definitely choose FreedomPlus again!

5 years ago

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Eugene Weitzel Bossier City, LA

Helpful up until the signing of the paperwork. Had to work to hard to find out who actually loaned the money so I could monitor the account.

5 years ago

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Melissa French Athens, TN

Fast, efficient and courteous. Customer service was excellent and the process was no problem at all.

5 years ago

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Nancy Adams Ashtabula, OH

They were quick, thorough, helpful. So happy to have one payment and knowing when it will have an end.

5 years ago

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Jessica Sibold Harrisonburg, VA

Very helpful. Made sensible suggestions to meet my needs. Thought outside of the box and got me a way lower rate!

5 years ago

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Jennifer Saint Paul, MN

Everyone's I talk to there, are very friendly and very helpful, I like that my creditors received there money fast.

5 years ago

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Maki Glen Allen, VA

Very professional , quick and solid customer support . I am very pleased with the service provided via phone.

5 years ago