Name: Achieve Personal Loans
Rating: 4.8

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Kenny Plaisance Raceland, LA

10 out of 10. Andres made the process very smooth and comfortable. Also his knowledge of all the fine details was very helpful. I would recommend Freedom Plus to anyone.

8 years ago

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Will Tyler Susanville, CA

My loan officer Maria G was great. If she didn't do such a great job I must likely would have decided to not get the loan. However your loan charge seemed very high. I have never had a loan charge that high before. I almost hung up the phone, but my loan manager was the only reason I didn't.

8 years ago

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Linda Laurence Pflugerville, TX

Unfortunately, giving Freedom Plus 0 stars wasn't option. I first received a loan in January 2018, that was great! Great application process, great loan officer, Debbie Rodgers. I was told I could refinance in six months, so I applied for refinancing was approved got my new interest rate, new payment amount, and new payment date. That's when the nightmare started. Freedom Plus applied the pay off of my old loan to my new loan! Really, how does that happen no quality control. So, what happens my old loan amount is automatically deducted from my bank account. Totally was not financially prepared for this to happen. I have been talking to customer service for a week to get this resolved and still no resolution. The customer service department is weak at best. I've talked to 5 different people, get 5 different answers, and nothing but empty canned apologies. People this is your fault and my bank account is being held hostage by your mistake. I'm sorry I ever contacted them in the first place. I will keep calling and keep calling until this is resolved.

8 years ago

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Aimee Quinton, OK

Rudy processed my loan. He made immediate contact with me and was extremely thorough and exceedingly polite. I can honestly say it was a pleasure doing business with him!

8 years ago

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Melanie L Garcia Erving, MA

Best two-year term APR, 4.99% at the time, no origination fee, up to $15k. Our representative, Elizabeth Saltzman, was friendly and knowlegeable. Would use again and highly recommend.

8 years ago

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Matt Westfield, MA

Dealt with Ron. He was upfront about everything and the process was super quick. They have a secure upload to provide the necessary documents to obtain the loan. Really good experience .

8 years ago

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John Hacker Atascadero, CA

Elizabeth S was honest, patient, and articulate. She was also very helpful! Definite 5 star customer service. Couldnt have asked for a better loan officer.

8 years ago

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Nelcy Humble, TX

The application process was very easy. Minimal documents requested. Our loan representative was on top of things and always returned emails and phone calls.

8 years ago

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Brian Miears Greenville, TX

Everyone was very helpful, easy to understand, and they answered all of my questions clearly and satisfactorily. FreedomPlus also gave me a great deal on my loan!

8 years ago

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Dana Lewis Torrance, CA

FreedomPlus has the absolute WORST website on the internet! Every time I go to log in to my account, I have to request a password change to get in. I keep getting a Whoops, something went wrong notification when I go in. Also, the site does not show you that your payment is scheduled, and does not allow you to schedule multiple payments. Take note from other credit card and auto loan sites and have your IT Department fix these issues.

8 years ago

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Nello Gnikpingo Dallas, TX

The service I recieved was easy and stress free. John was communicating with me to let me know what I needed to provide when I was missing a document. The process was easy and fast.

8 years ago

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Mustapha Chicago, IL

Just want to thank Amanda A for speeding up the process of my loan and had a very good experience with freedom plus it’s very reliable , fast and dependable

8 years ago

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Aaron Board Warren, MI

Joseph P was incredibly helpful and very available to answer all my questions during my loan application! Can't overstate how good the experience was!

8 years ago

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Jill Cranbury, NJ

My rep Kelly was great! He helped me through all the aspects of the loan and did so with patience and kindness. Overall great experience. Rates are average for the industry; but fair.

8 years ago

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Debbie Wilson Okanogan, WA

Nicholas helped me with my loan. He was very nice, professional and extremely helpful and made sure that help came for us as soon as possible. Made it an easy process.

8 years ago

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Dwayne Best McKinney, TX

I was very happy with the way the organization worked to help get me a loan. Bret E was very friendly, professional, and went above and beyond to help! Thank you sir!!!

8 years ago

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Art Chojnacki Lebanon, TN

All personnel involved were knowledgeable and extremely attentive to my desires and needs. Made a situation that could be somewhat trying at times to pleasant.

8 years ago

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Christopher Reeve Santa Ana, CA

FreedomPlus offered me the loan I needed at acceptable terms, and we sealed the deal fairly quickly. Bob, the loan consultant, was courteous and effective. I recommend.

8 years ago

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Chuck El Cajon, CA

I was very pleased with how they were able to work with my needs and make it possible to get things paid off. I would recommend anyone to freedomplus.

8 years ago

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KIMBERLY Saint Cloud, MN

David was super helpful & so friendly & patient. Process is very easy & David walks you right through it. Would definitely recommend Freedom Plus & David S!

8 years ago

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Mary Henderson, NV

From start to finish the process was stream line. Kathi was very helpful and informative about everything, she answered all my questions and put me at ease. Mary W

8 years ago

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Clara Taylor, MI

Total process took about 4 hours and loan was approved, paperwork signed and debts paid within 3 days. Now, I call that fast and efficient. Thank you, FreedomPlus.

8 years ago

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James Caputo Lakewood, NJ

A great experience especially dealing with Kathi who is patient and friendly but she knows how to get things done. We will surely recommend Freedom Plus to our friends.

8 years ago

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H. R Woodbury, NJ

I worked with Ms. Treva Y. throughout the whole process. She was personable, took the time to answer my many questions, and made the entire experience smooth.

8 years ago

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Betty Adaway Southfield, MI

My experience wit FreedomPlus were very pleasant and friendly, all questions was answered very respectful and all transactions were done in a timely manner.

8 years ago

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Delton Witte Brandon, SD

I spoke with Kelly and was given some options for a loan. My credit score at the time of my application was 807. Kelly told me he had some preliminary payment options, but couldn't see the interest rate only payment amounts. I used an online calculator to back into the interest rate and they were not close to the offer I had from Sofi. The last calculation I did he said my calculation and his were about 1% apart. Then, he realized he wasn't considering the origination fee. This made it obvious that he in fact had the rates in front of him. If he was calculating based on payments it would have already been in there. He told me Sofi customer service probably doesn't know what they are talking about and tried to sell me on paying an extra $1,700 over my loan term for the service he could provide.I just want to get a loan and make my payment via autopay, don't know whathe service he can give me would be worth that much.

8 years ago

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Kim Estes Phoenix, AZ

Trev, our loan officer, literally made the loan process so easy, not one ounce of stress. I will absolutely use FreedomPlus again if the need arises. Great experience!

8 years ago

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T Dobbins Brevard, NC

Well, I had a loan and 8 months later refinanced this on 4/26/18. Was told my new loan would draft on 6/9/18, but low and behold another draft of my original loan was drafted on 5/7/18. I'm being told the departments took that long to communicate, so that's why it took 2 weeks for my old loan to be paid off. The company mails itself a check... Meanwhile, the unauthorized draft put my account way in the negative and I'm still dealing with OD fees. 10 days later I was given a refund less $24 because I occurred 2 days of interest??? WTF? Yeah, I'm getting out of this ASAP. No trust. Nothing.

8 years ago

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Lauren Banker Walled Lake, MI

I worked with a very friendly and kind person, he did not forget about me and he followed up with me when he said he would. So it was a pleasure refinancing.

8 years ago

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Cheri english San Marcos, CA

Have had several problems with actual payments making it to the creditors as promised. One still pending (although I provided all accounts accurately) and am waiting for the funds to hit my account so that I have to pay the creditor. Not happy with this phase so far.

8 years ago

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Briana L Ferguson Bayonne, NJ

Very high APR, hard to make significant progress on the principle of a loan. Plus they tack on high processing fees. The whole point of these programs is supposed to be helping people... not to take three steps backwards to move one step forward. What's wrong with this economy and these supposed financial help companies -they're hurting people more than helping. They do have dilligent customer support but sadly their programs put people in deeper binds.

8 years ago

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Carlos Rodriguez Lancaster, PA

Flexibility. You can change your due date monthly if you run into some difficulties. Rates are much lower than my own city's loan companies out here. I strongly recommend this company

8 years ago

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Angelia North Branch, MN

Very easy application process. Received funds quickly. Super friendly staff, literally everyone I have talked to! I would recommend this company in a heart beat! Thank you!!!

8 years ago

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Christine Warner Manassas, VA

Very happy with FreedomPlus! easy to consolidate loans and pay them off, and their online statements were convenient. would definitely use them again.

8 years ago

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David H. Hursey O'Fallon, IL

Ericka R. was the consummate professional. Very personable, knowledgeable, patient and thorough. She is an outstanding representative of your company!

8 years ago

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AG Union, NJ

Shout out to my loan specialist, Brent A. He made the process smooth and easy. He didn't mind spending time calling me and answering my emails. Thank you Brent.

8 years ago

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Grace Las Vegas, NV

Elizabeth S. was amazing! I was initially declined for a loan but she managed to find an alternative that worked best for my situation and ultimately got me a better deal!

8 years ago

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Gerald Foley Renton, WA

I feel lied to and exploited by this company! I got a loan to pay if all my credit cards and after I applied and was approved for the loan ( $14k) I was told that my interest rate would be %18. At that point I was ready to decline since that is equal to or greater than the interest I was accruing on the cards, so “ what’s the point???” I asked the telephone rep. The rep. Then talked up the convenience of making 1 payment instead of 5 seperate payments to each card... while that idea DID appeal to me it wasn’t enough to sway my decision. BUT the rep added “ As long as you make payments for 6 months, just apply to refinance and you’re guaranteed to get a much better rate” he was adamant and insisted that “ as long as I paid on time and there were no major, negative changes to my credit score I’d %100 be approved at s better rate after 6 months”. Well I paid $500/month instead if the required $350/month, my credit score went UP 60 points, and I waited 8 months to apply to refinance the loan AND THET DENIED ME!!!! Then I let it ride, waited another 6 months, score got even higher and I kept making larger than required payments and guess what???? THEY DENIED ME AGAIN!!! CROOKS!!! Well it’s their loss! When they open for business on Jan 2nd 2018 ( 36 hours from now) I’m calling to pay off the loan ( got another loan from American Express for 9% ) and Freedom Plus will never see another one of my dollars again! Beware False Promises!!!

8 years ago

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Mui Koike

Jason H. was our loan consultant, and he is the best! He is efficient with speed, knowledgeable, friendly and very professional. He made our process very smooth.

8 years ago

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Ana Lopez Springfield, VA

Horrible service! I applied for a loan based on the glowing reviews and had nothing but problems with their service. Every time I submitted a payment, it took days for them to process it and then I would call to verify that all the information was correct, I was assured that all was correct. And yet, a few days after, I would log in to check on the payment and would see an NSF fee added. When I called to find out what happened, I was given the same "song and dance" that I had the wrong account information. To this I would respond that that's impossible, that I had called earlier to confirm the account information and was assured all was correct. But no luck. I feel this is a scam to get more money in fees out of customers.

8 years ago

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Mrs. Bentley PA

I applied with Freedomplus for a loan. After pulling my credit, it was determined that my "overall debt" was too high despite my income. My credit is "good" (depending which bureau), and I applied for their advertised "credit card consolidation loan" as we are expecting our first child and wanted to condense the bills into one payment with a lower interest rate. Talk about FALSE ADVERTISMENT on the reasons for my rejection...no CRAP, Sherlock! If my credit card debt was low I wouldn't have applied! They tried to brush me off to their "debt relief" program, but I ask the question of ANY genius: why would I damage a "spotless" payment history on my credit by "reliefing"? I was told to get a co-signer, which I did, whose credit is better than mine with amost no debt! They then gave me the runaround with assisting me, and then left me on hold for LITERALLY 49 minutes for a Supervisor before hanging up on me! I will make sure their business practices are made public..they apparently aren't the type of company they want people to believe. I'm glad they showed me who they really are before I gave their company a penny of my money!

9 years ago

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Robin

Casey M was awesome & very helpful. Not too happy about the origination fee. I'm paying interest on that money also, even tho I never received it. Could've used that money for extra bills.

9 years ago

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Olivia South San Francisco, CA

Steven is amazing. I was hesitant to apply for a loan but he brought warmth to the whole process. He walked me through everything and made sure I understood each step.

9 years ago

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Rachel

Great customer service. SUPER rate. Refinanced a refinance from another company got better rate AND better service. Michael P. Was pleasant and helpful. Answered all my questions and was easy to get a hold of by phone.

9 years ago

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Kathy Cumpston Amarillo, TX

Kory J is great. He is personable and professional. Kory knows his subject matter. I could not ask for a better experience with your company through Kory.

9 years ago

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Jill Roth Lansing, MI

Customer Service with Jean A was excellent. He was professional, informative and always available. I look forward to climbing out of my debt load that was weighting me down and appreciate the superb service I received.

9 years ago

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Amy Mattingly Vilonia, AR

Nancy made the process easy and smooth from the comfort of my home. We were unsure of how to consolidate our bills into one affordable payment. Nancy walked us through the process with little hassle!

9 years ago

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Donald Houston, TX

My loan agent was Ryan H. He was very kind and professional, Ryan was always there during my loan process. My loan came in very fast. Thanks again Ryan.

9 years ago

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Mike Flemington, NJ

I'd rather get a loan from Tont Soprano. Watch out for these loan sharks. All I did was click on a link from Trans Union about consolidation loans, and the next thing I knew, I received a call from "Charles" from Freedom Plus, who said that I filled out an application, which I never did. The next day, he called me back and "officially" took my application and then wanted to pull my credit. I asked him what the loan payments would be for the loan I wanted, based on the the worst case scenario, the highest interest rate they charge, and he couldn't tell me...or should I say he wouldn't. I then told him that I wanted to think it over, and told him not to pull my credit yet, and he basically hung up on me. After doing some reasearch, I found out that there is an origination fee on the loan which he FAILED to disclose, of up to 5% of the loan. For the $35,000 loan I was looking at, this could be up to $1,750. He also FAILED to disclose that they pay the lenders from the proceeds of the loan directly. I contacted him about this, and he said that they disclose the origination fee AFTER the application is complete and my credit is pulled. That's BULL. I wrote him back and told him to close the application and never contact me again. He was extremely rude and arrogant throughout the process, because I dared to ask probing questions which he did not want to answer until they pulled my credit and I was at their mercy. BEWARE OF THIS COMPANY!

9 years ago

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Ronald K McElhose Nederland, TX

I started out with Great Service! Everything was going fine and then the wrong company was paid and my bill was not! I paid the bill to avoid further charges and was told these funds would be deposited into my account. Never happened. I am out over $450.00 and no one can seem to help me. I keep being told someone will call me back, but no one calls.

9 years ago