Name: Achieve Personal Loans
Rating: 4.8

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Joe W. Lake Hiawatha, NJ

Stay as far away from this company as possible. They make getting the loan a pretty simple process, but after that fact they are just criminal to deal with. They recently debited my bank account because they set me up on automatic payment even though they were told by me multiple times that I did not want that done. When they sent the loan documents they slipped that in and we missed it. I then contacted customer service when I was double billed. The company told me that there was no way they could refund the money and that I needed to contact my bank and tell them it was an unauthorized transaction. After doing so, the company refunded my money twice and then said my payment was late and charged a late fee. They are absolute criminals. That is the reason that they operate using 2 names. You will deal with Freedom Plus when getting the loans but then they get payments and deal as Freedom Financial Network which is not a Better Business Bureau rated company. That is the company name they use to pull their extortion. Beware of this company.

7 years ago

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Tiffany Cleveland, OH

Amanda was absolutely amazing! She answered every question and left no stone unturned. She was very quick with responding and made the whole procedure painless.

7 years ago

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Dan Greenville, PA

YOU DO NOT EVEN DESERVE ONE STAR! On Sept. 1, 2019, I signed a contract with the understanding after I read the paper work and I was not interested all I had to do was write a letter and it would be terminated. Sept. 2 (Labor Day) I printed out all the 27 pages read them. On page 2 the rate says 23.86% but on page 7 the rate is 20.99. But when I was talking to the rep. on the phone he said it should be around 16%. Well I was NOT very happy with all of this so on Sept. 3 in the morning I called the "company" and they said I had to talk to the "guy" I talked to on the first. So I left him messages all day long, his supervisor, and someone else. No Call Back! Later in the day on the Sept. 4 he finally called and said its to late to terminate. But on the paper work that I signed The Freedom Plus Loan Agreement paragraph 8 its says you can terminate at any time. They just want to STEAL $764.70 from us. YES IT IS STEALING!!! This should be the last place anyone should look for a "loan".

7 years ago

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Charles D Hardway Grove City, OH

I was concerned and they told me to go get an eBay gift card which by the way they put the money into my account to get the eBay gift card I returned an eBay gift card they said it was for credit booster made me a little nervous I still haven't received my funds yet I hope they are real homeless man can change my life forever

7 years ago

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JustG4Me Upper Marlboro, MD

I went to FreedomPlus to get a loan. I was told the loan origination fee could be from 0-5%. After obtaining the loan FreedomPlus loan, I was charged the entire 5% origination fee. It turns out I had to pay $750.00 to borrow $15,000. I feel this is usury and somewhat on the lines of being a loan shark. I was so humiliated with the process that I went to my credit union and borrowed the same $15,000 to pay Freedom Plus off. After borrowing the money from my credit union, I did not have to pay an origination fee -- . Also, I am paying FreedomPlus an interest rate of 19.99%. With my loan through the credit union, they gave me an interest rate of 9.75%. I would like FreedomPlus to return my origination fee, since I only had to pay them for 2 payments.

7 years ago

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Janet Lake Worth, FL

The loan process was quick and simple and would highly recommend FreedomPlus to other potential clients. My loan officer was also professional, helpful and courteous.

7 years ago

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Paul Siskin

Loan process was fine but I finally got the link to log in and look at my loan. I financed and go $16500 loan. The balance I see is $19500 or so. That means you tacked on $3000 to the loan about!!!! On top of the interest where or why is the balance that high?

7 years ago

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Bobbie Timm Mooresville, NC

Freedom plus was excellent to work with. They contacted me by phone with every detail of what was happening with my loan! I truly recommend Freedom plus!!

7 years ago

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Kimberley C Green-Martinez Milton, MA

Great company with whom to work. Jonathan went an extra mile to be solutions oriented. I'm looking forward to a long term relationship with FreedomPlus.

7 years ago

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Susan Gunther Ormond Beach, FL

Wonderful ,explaining over the phone interest rate,different opinions spoke clearly,one employee over the phone to work with .everything I was told happened.thank you

7 years ago

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MJ Albuquerque, NM

Appreciate the overall service but getting ahold of somebody and getting a timely response is near impossible. We had one credit card company take us to court saying we still owed them when Freedom debt helped negotiate a settlement year’s ago. Trying to get them to help us respond to this court filing was disappointing.

7 years ago

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Steven Grever Cibolo, TX

Amanda was incredibly knowledgeable, patient, and extremely easy to work with. She helped us get the right loan with the right terms too. Thanks Amanda!

7 years ago

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Joy G Mitchell Bowie, MD

This was a very efficient process - my representative, Elizabeth, was very detailed and informative through out the entire process. I really appreciate that...

7 years ago

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JOE ABALOS Beaumont, TX

It was a great experience working with our representative Dan R | Loan Consultant. He did a great job explaining the benefits we will get out of using Freedom plus. .

7 years ago

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Terry Owens Wills Point, TX

The representative did a great job and maintained communication throughout the entire process. The process was fast and convenient. It was a great experience!

7 years ago

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Ismael Gonzalez Miami, FL

It was all about Jacob G. He helped us through the process like a true professional. I had my doubts but he was able to explain everything thank you.

7 years ago

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Becka Lakewood, CA

They are shady. I was promised one interest rate and then they changed my rate when my loan was offered. I signed anyways and that was a huge mistake because it was a significantly higher rate. I thought it wasn't that big of a deal but it is a predatory loan. I am very unhappy and I feel like I have been taken advantage of. I make a $463 and only $150 goes to my principle. I will end up paying 13K in interest by the time the loan is done. Their website gives you almost no information about your loan. I wanted to pay off credit cards but taking this loan is going to cost me waaay more money than just paying the cards off myself. Also they charged almost $800 in loan origination fees and you can only make extra payments via electronic check.

7 years ago

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Jde

They were easy to work with and helped me get my credit consolidated into one payment. The people I work with were very friendly and helpful to get it done.

7 years ago

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philip zelenka Fort Wayne, IN

Freedom Plus; were easy to work with and pleasant and respectful. I enjoyed working with them , they made it very easy . I would not hesitate to work with them again.

7 years ago

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Monica y Stoots Madison, AL

That made the process easy and made sure I was comfortable with everything. The kept asking questions to make sure I received the lowest rate possible.

7 years ago

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Paul

Dan did a great job on our loan. He was very courteous and easy to work with. Also, he was very prompt in getting the loan processed. Great customer service. Thank You!

7 years ago

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Starla Norwood Oklahoma City, OK

It was a easy process and approval was quick. Money was deposited with in a day with no problem. I dreaded this but it wasn't bad at all and now I'm glad I did it.

7 years ago

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carmen cedeno Franklin Park, IL

If there was a way to give more stars, I would have! Elisabeth S was courteous, patient and very helpful. This experience was very pleasant and it was all due to her.

7 years ago

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James Old Forge, PA

Ericka was very helpful and worked to help me achieve the goals I need to reach. I was able to understand everything hse put forward and that meant allot.

7 years ago

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Travis Little Rock, AR

I’ve had a great experience with FreedomPlus! I was denied by other companies for a consolidation loan and FreedomPlus helped me get back on my feet. Highly recommend!

7 years ago

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Heather West Jordan, UT

The woman who helped me set up my loan was knowledgeable and very helpful. However one of my payments to my credit card company was four days late for a total of fourteen days after I signed the loan. Customer service always took more than 24 hours to reply and toward the end of that time didn’t reply at all to my lady two emails.

7 years ago

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N.Smith Bowie, MD

Terrance was very helpful and insightful of this products. He was a great communicator and assisted me through a successful process. I would recommend him -anytime!

7 years ago

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LWilliams Philadelphia, PA

Great customer service! Freedom Plus was able to give me a good rate in regards to consolidating my debt and paid the companies in less than 10 business days.

7 years ago

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Kim New Bedford, MA

I was able to get my credit card balances down and able to keep my accounts open. This was quick and easy to do within a few lunch breaks, quicks call, and a few emails.

7 years ago

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kimberly arnold Gold Bar, WA

Amanda was very professional, friendly, and informative. I enjoyed interacting with her, and the process proceeded flawlessly! Thanks again FreedomPlus.

7 years ago

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Lisa Chesterton, IN

This was the first time using FreedomPlus and I have to say they were great to work with. I got my loan in no time and was able to consolidate my Bill's quick.

7 years ago

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Paul Andrew Sahagun El Paso, TX

I was given multiple options to fit my budget and once selected, Debbie was very professional and answered all my questions. I truly recommend Freedom Plus.

7 years ago

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Rick Ravenna, NE

They were freaky fast at getting me my money. Wish I would've called sooner. So easy to do. I literally didn't have to do anything but answer my phone.

7 years ago

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Monica Marshall, TX

The loan officer Jamie was great! Super friendly and informative. Really made me feel secure in my decision. FreedomPlus has really come through in a time of need!

7 years ago

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Kelly Murphy Owasso, OK

Started off well enough. Loan processed quickly & efficiently. They wanted to disperse part of the loan directly to creditors. That got sent to the wrong bank , now I am paying on a loan that I have not received as of yet. I’ve bee waiting over two months for it to sort out. Meanwhile I’ve not received my account number to register online to monitor the account. Just a statement email that I cannot access because I do not know my own account number. They have collected the first two months directly from my bank, with military precision.

7 years ago

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Ed Wilmington, DE

Avan N was very professional and very helpful in helping me with my loan. Everything was very easy and did not take much time at all to complete. Two thumbs up!

7 years ago

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Raymond J Bond Trenton, NJ

I diid enjoy the service and use of the money. It was very easy to open and although the interest was high I did need the money. Here is my complaint. I wanted to pay off my loan money is in my bank. I waited for a check to clear and called in advance for pay off amount. Which I was given next day I call to pay off and it had increased $4.00 no big deal! Next they tell me they can not process payment for two days and now the pay off is going to be $41.00 more. Here is a company that you have to set up automatic payments with and then when it come to paying them I get charged more because they can't process the payment that fast. Sound like this is a they're problem more than my problem. I just want to close out this loan with no issues and feel like the $40.00 is a stab in the back. Raymond J Bond

7 years ago

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Maribel Aguilera Long Beach, CA

I was really pleased with the customer service I received on a loan i needed to get. The person i spoke with understood my needs and was very helpful and nice .

7 years ago

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Antonio Gastelum Long Beach, CA

Ericka R helped me with my loan. She was nice, courteous and informative. Answered every question I had and processed my loan quickly. Very professional.

7 years ago

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Tresia Piedmont, OK

They are very helpful in helping you find the loan that will work best for you. They work very fast too. Great communication. Will recommend to anyone that needs loans.

7 years ago

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Tom Huntington Beach, CA

Freedom Plus has great rates and fantastic customer service. My officer Celeste was on top of it from start to finish and got me the monthly payment I needed.

7 years ago

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Marilyn Mount Pleasant, MI

It was not complicated at all and the people I dealt with were all friendly and helpful. I received very good service and my checks to creditors were mailed by them.

7 years ago

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Donald E Sims Jr Grandview, MO

Overall the Loan Officer was easy to work with and everything was explained and happened as described. Loan officer was pleasant, courteous and knew the process.

7 years ago

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Joan Malotte Winter Garden, FL

The agent i worked with was very co-operative and he gave me a lot of good information. The loan transaction went through very smoothly and I am pleased with the outcome.

7 years ago

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Natalie Reilly South Walpole, MA

Elizabeth was very courteous, helpful, and prompt. She helped me with financial decisions that I was uncertain of. She was a pleasure to work with! Very professional.

7 years ago

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T. Bruce Macon, GA

Ericka R was very pleasant to work with. She is very knowledgeable and was happy to answer the questions we asked. She is an excellent representative of FreedomPlus.

7 years ago

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William McCoy Owensboro, KY

Liz was very informative and patiently walked me though the whole process and made it a breeze! I will recommend this company and Liz to my friends and family!

7 years ago

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LaTonya Joplin, MO

We so far have had a great experience with FreedomPlus. They make everything very easy to understand in the loan process. They are also very friendly and helpful.

7 years ago

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John Houston, TX

Fidencio was knowledgeable, courteous, and completed transaction fast. Fidencio presented options that best suited my needs. Very happy with transaction.

7 years ago

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Jose R. Plaza Baltimore, MD

Fast efficient process. Most lending institutions are not. Anthony was knowledgeable, laser and, made it easy for me to follow what he was doing and, saying.

7 years ago