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Achieve Personal Loans

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6.5

Overall Score

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Amanda Marysville, WA

Working with freedom plus was fast, helpful, easy, and everything I needed! I appreciated the specialized help and all the time Hassam took to answer my questions.

6 years ago

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Sylvia Horner Durham, NC

Amanda was very professional and 'down to earth". She had a personality and not a 'stiff -shirt". I enjoyed talking to her. She answered all of my crazy questions.

6 years ago

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Minoo B. Madon Los Angeles, CA

Raymond H, was very proficient and courteous. He was instrumental in Lowering my Monthly Payments on a Loan, within a very short time. Thank you Raymond H.

6 years ago

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Brooke H Omaha, NE

Amanda is awesome to work with. She is so friendly, outgoing and makes you feel really comfortable about the entire process. I'm glad I get to work with her!

6 years ago

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Don Bethlehem, GA

The service was outstanding. Only necessary questions were asked and no long drawn out narratives were necessary. Funds were provided as stated with no long waiting period.

6 years ago

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Joseph McBride Boulder City, NV

Customer service was great they called me if there was an issue or if we had to wait another day to get the loan funded. The process was explained well and they answered all my questions that I had.

6 years ago

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Nathan San Antonio, TX

I would highly recommend Freedom Plus. The whole transaction was quick and super easy. Thanks Adan N for all your help. I will definitely recommend you to my friends.

6 years ago

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Sarah Durkee Austin, TX

Mitchell is awesome. He is honest and genuine and has helped me through this entire process and so because of him, I give FreedomPlus a 5-Star Review!

6 years ago

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JoAnne Abita Springs, LA

Kathie was great! She made it quick and super easy. Filled out everything out online and BAM talked with Patti signed documents online and I was done. Thanks

6 years ago

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Lisa Louvar Pleasant Grove, UT

Very quick and easy process. Ken W. patiently answered my questions and let me know next steps in the process. I wish the rest of my life were this easy.

6 years ago

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Christina Arnold, MO

Clint was very informative, professional, and courteous. He was very detailed on the finance charges and payment options! Thank you for a fast and friendly loan!

6 years ago

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Kenny Plaisance Raceland, LA

10 out of 10. Andres made the process very smooth and comfortable. Also his knowledge of all the fine details was very helpful. I would recommend Freedom Plus to anyone.

6 years ago

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Will Tyler Susanville, CA

My loan officer Maria G was great. If she didn't do such a great job I must likely would have decided to not get the loan. However your loan charge seemed very high. I have never had a loan charge that high before. I almost hung up the phone, but my loan manager was the only reason I didn't.

6 years ago

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Linda Laurence Pflugerville, TX

Unfortunately, giving Freedom Plus 0 stars wasn't option. I first received a loan in January 2018, that was great! Great application process, great loan officer, Debbie Rodgers. I was told I could refinance in six months, so I applied for refinancing was approved got my new interest rate, new payment amount, and new payment date. That's when the nightmare started. Freedom Plus applied the pay off of my old loan to my new loan! Really, how does that happen no quality control. So, what happens my old loan amount is automatically deducted from my bank account. Totally was not financially prepared for this to happen. I have been talking to customer service for a week to get this resolved and still no resolution. The customer service department is weak at best. I've talked to 5 different people, get 5 different answers, and nothing but empty canned apologies. People this is your fault and my bank account is being held hostage by your mistake. I'm sorry I ever contacted them in the first place. I will keep calling and keep calling until this is resolved.

6 years ago

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Aimee Quinton, OK

Rudy processed my loan. He made immediate contact with me and was extremely thorough and exceedingly polite. I can honestly say it was a pleasure doing business with him!

6 years ago

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Melanie L Garcia Erving, MA

Best two-year term APR, 4.99% at the time, no origination fee, up to $15k. Our representative, Elizabeth Saltzman, was friendly and knowlegeable. Would use again and highly recommend.

6 years ago

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Matt Westfield, MA

Dealt with Ron. He was upfront about everything and the process was super quick. They have a secure upload to provide the necessary documents to obtain the loan. Really good experience .

6 years ago

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John Hacker Atascadero, CA

Elizabeth S was honest, patient, and articulate. She was also very helpful! Definite 5 star customer service. Couldnt have asked for a better loan officer.

6 years ago

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Nelcy Humble, TX

The application process was very easy. Minimal documents requested. Our loan representative was on top of things and always returned emails and phone calls.

6 years ago

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Brian Miears Greenville, TX

Everyone was very helpful, easy to understand, and they answered all of my questions clearly and satisfactorily. FreedomPlus also gave me a great deal on my loan!

6 years ago

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Dana Lewis Torrance, CA

FreedomPlus has the absolute WORST website on the internet! Every time I go to log in to my account, I have to request a password change to get in. I keep getting a Whoops, something went wrong notification when I go in. Also, the site does not show you that your payment is scheduled, and does not allow you to schedule multiple payments. Take note from other credit card and auto loan sites and have your IT Department fix these issues.

6 years ago

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Nello Gnikpingo Dallas, TX

The service I recieved was easy and stress free. John was communicating with me to let me know what I needed to provide when I was missing a document. The process was easy and fast.

6 years ago

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Mustapha Chicago, IL

Just want to thank Amanda A for speeding up the process of my loan and had a very good experience with freedom plus it’s very reliable , fast and dependable

6 years ago

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Aaron Board Warren, MI

Joseph P was incredibly helpful and very available to answer all my questions during my loan application! Can't overstate how good the experience was!

6 years ago

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Jill Cranbury, NJ

My rep Kelly was great! He helped me through all the aspects of the loan and did so with patience and kindness. Overall great experience. Rates are average for the industry; but fair.

6 years ago

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Debbie Wilson Okanogan, WA

Nicholas helped me with my loan. He was very nice, professional and extremely helpful and made sure that help came for us as soon as possible. Made it an easy process.

6 years ago

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Dwayne Best McKinney, TX

I was very happy with the way the organization worked to help get me a loan. Bret E was very friendly, professional, and went above and beyond to help! Thank you sir!!!

6 years ago

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Art Chojnacki Lebanon, TN

All personnel involved were knowledgeable and extremely attentive to my desires and needs. Made a situation that could be somewhat trying at times to pleasant.

6 years ago

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Christopher Reeve Santa Ana, CA

FreedomPlus offered me the loan I needed at acceptable terms, and we sealed the deal fairly quickly. Bob, the loan consultant, was courteous and effective. I recommend.

6 years ago

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Chuck El Cajon, CA

I was very pleased with how they were able to work with my needs and make it possible to get things paid off. I would recommend anyone to freedomplus.

6 years ago

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KIMBERLY Saint Cloud, MN

David was super helpful & so friendly & patient. Process is very easy & David walks you right through it. Would definitely recommend Freedom Plus & David S!

6 years ago

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Mary Henderson, NV

From start to finish the process was stream line. Kathi was very helpful and informative about everything, she answered all my questions and put me at ease. Mary W

6 years ago

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Clara Taylor, MI

Total process took about 4 hours and loan was approved, paperwork signed and debts paid within 3 days. Now, I call that fast and efficient. Thank you, FreedomPlus.

6 years ago

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James Caputo Lakewood, NJ

A great experience especially dealing with Kathi who is patient and friendly but she knows how to get things done. We will surely recommend Freedom Plus to our friends.

6 years ago

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H. R Woodbury, NJ

I worked with Ms. Treva Y. throughout the whole process. She was personable, took the time to answer my many questions, and made the entire experience smooth.

6 years ago

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Betty Adaway Southfield, MI

My experience wit FreedomPlus were very pleasant and friendly, all questions was answered very respectful and all transactions were done in a timely manner.

6 years ago

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Delton Witte Brandon, SD

I spoke with Kelly and was given some options for a loan. My credit score at the time of my application was 807. Kelly told me he had some preliminary payment options, but couldn't see the interest rate only payment amounts. I used an online calculator to back into the interest rate and they were not close to the offer I had from Sofi. The last calculation I did he said my calculation and his were about 1% apart. Then, he realized he wasn't considering the origination fee. This made it obvious that he in fact had the rates in front of him. If he was calculating based on payments it would have already been in there. He told me Sofi customer service probably doesn't know what they are talking about and tried to sell me on paying an extra $1,700 over my loan term for the service he could provide.I just want to get a loan and make my payment via autopay, don't know whathe service he can give me would be worth that much.

6 years ago

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Kim Estes Phoenix, AZ

Trev, our loan officer, literally made the loan process so easy, not one ounce of stress. I will absolutely use FreedomPlus again if the need arises. Great experience!

6 years ago

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T Dobbins Brevard, NC

Well, I had a loan and 8 months later refinanced this on 4/26/18. Was told my new loan would draft on 6/9/18, but low and behold another draft of my original loan was drafted on 5/7/18. I'm being told the departments took that long to communicate, so that's why it took 2 weeks for my old loan to be paid off. The company mails itself a check... Meanwhile, the unauthorized draft put my account way in the negative and I'm still dealing with OD fees. 10 days later I was given a refund less $24 because I occurred 2 days of interest??? WTF? Yeah, I'm getting out of this ASAP. No trust. Nothing.

6 years ago

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Lauren Banker Walled Lake, MI

I worked with a very friendly and kind person, he did not forget about me and he followed up with me when he said he would. So it was a pleasure refinancing.

6 years ago

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Cheri english San Marcos, CA

Have had several problems with actual payments making it to the creditors as promised. One still pending (although I provided all accounts accurately) and am waiting for the funds to hit my account so that I have to pay the creditor. Not happy with this phase so far.

6 years ago

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Briana L Ferguson Bayonne, NJ

Very high APR, hard to make significant progress on the principle of a loan. Plus they tack on high processing fees. The whole point of these programs is supposed to be helping people... not to take three steps backwards to move one step forward. What's wrong with this economy and these supposed financial help companies -they're hurting people more than helping. They do have dilligent customer support but sadly their programs put people in deeper binds.

6 years ago

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Carlos Rodriguez Lancaster, PA

Flexibility. You can change your due date monthly if you run into some difficulties. Rates are much lower than my own city's loan companies out here. I strongly recommend this company

6 years ago

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Angelia North Branch, MN

Very easy application process. Received funds quickly. Super friendly staff, literally everyone I have talked to! I would recommend this company in a heart beat! Thank you!!!

6 years ago

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Christine Warner Manassas, VA

Very happy with FreedomPlus! easy to consolidate loans and pay them off, and their online statements were convenient. would definitely use them again.

6 years ago

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David H. Hursey O'Fallon, IL

Ericka R. was the consummate professional. Very personable, knowledgeable, patient and thorough. She is an outstanding representative of your company!

6 years ago

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AG Union, NJ

Shout out to my loan specialist, Brent A. He made the process smooth and easy. He didn't mind spending time calling me and answering my emails. Thank you Brent.

6 years ago

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Grace Las Vegas, NV

Elizabeth S. was amazing! I was initially declined for a loan but she managed to find an alternative that worked best for my situation and ultimately got me a better deal!

6 years ago

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Gerald Foley Renton, WA

I feel lied to and exploited by this company! I got a loan to pay if all my credit cards and after I applied and was approved for the loan ( $14k) I was told that my interest rate would be %18. At that point I was ready to decline since that is equal to or greater than the interest I was accruing on the cards, so “ what’s the point???” I asked the telephone rep. The rep. Then talked up the convenience of making 1 payment instead of 5 seperate payments to each card... while that idea DID appeal to me it wasn’t enough to sway my decision. BUT the rep added “ As long as you make payments for 6 months, just apply to refinance and you’re guaranteed to get a much better rate” he was adamant and insisted that “ as long as I paid on time and there were no major, negative changes to my credit score I’d %100 be approved at s better rate after 6 months”. Well I paid $500/month instead if the required $350/month, my credit score went UP 60 points, and I waited 8 months to apply to refinance the loan AND THET DENIED ME!!!! Then I let it ride, waited another 6 months, score got even higher and I kept making larger than required payments and guess what???? THEY DENIED ME AGAIN!!! CROOKS!!! Well it’s their loss! When they open for business on Jan 2nd 2018 ( 36 hours from now) I’m calling to pay off the loan ( got another loan from American Express for 9% ) and Freedom Plus will never see another one of my dollars again! Beware False Promises!!!

6 years ago

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Mui Koike

Jason H. was our loan consultant, and he is the best! He is efficient with speed, knowledgeable, friendly and very professional. He made our process very smooth.

6 years ago