3.7
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Overall Score
Author: Kaitlyn Short
WOW! is an internet provider in Alabama, Florida, Georgia, Illinois, Indiana, Michigan, Ohio, South Carolina, and Tennessee. Headquartered in Denver, Colorado, it offers business and residential internet plans.
WOW! is dedicated to providing an excellent customer service experience with respect and integrity.
WOW! offers some of the fastest internet speeds available. Its offerings are as follows:
The availability of these speeds depends on a customer’s location. With these high speed offerings, WOW! customers can find a plan that meets their internet needs.
Customers can bundle TV and phone service with internet to have access to better rates.
The cost of bundling internet, TV, and phone service ranges between $59.99 and $154.99 without taxes. The pricing may vary based on service bundled and where a customer lives.
Promotional rates are available for each of these bundles for new customers with two-year contracts.
While WOW!’s prices are fairly competitive, they are slightly more expensive than other internet service providers.
These monthly charges increase with an equipment rental fee, which is $10 per month.
Customers can add Whole-Home Wi-Fi, which includes an eero base and eero beacon, for another $14.99 per month. If customers want more eero beacons for their homes, each additional one costs $5.99/month.
Customers can also add one line of home phone service for $9.99 per month.
These rates exclude taxes and may also vary based on location. Promotional rates are available for new customers with a two-year contract.
WOW! also charges the following fees:
The early termination fee does not apply until after the first 30 days of WOW! internet service.
WOW! offers its customers a $5 per month discount when they enroll in autopay. If the autopay is not maintained, there is a $5 per month surcharge.
WOW! also charges customers $2 per month for paper statements.
WOW! has a lot to offer its customers. It has a range of great internet speeds available from 100 Mbps to 1000 Mbps (1 Gbps). WOW! also provides bundling deals.
WOW!’s prices are slightly high for the industry, but are still pretty competitive. Customers looking for quality internet and excellent customer service should consider WOW! Customers looking to save money may want to consider other options.
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