Name: Comcast Xfinity Internet
Rating: 3.2

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Carolyn F.

Good service but it's so expensive; however, that may just be the way things are now.

4 years ago

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Jacob

Terrible customer service, zero want to help the customer. They get their money every month, dont worry about getting money back with their "comcast outages"

4 years ago

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ANGEL L PINTO

The overall product and services. The modem speed and very easy setup

4 years ago

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Gwendolyn A Beall Naples, FL

They were very professional and courteous.internet still goes down some,don't know why.

4 years ago

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Donovan Pooler, GA

Calls answered professionally and. Issue dealt with in the same manner

4 years ago

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James Getty Indiana, PA

Speed is a great asset to this choice , no need for improvement !

4 years ago

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SARA Ambridge, PA

Super fast internet my family loves it works great for my daughter for school

4 years ago

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Phyllis Evanston, IL

Excellent service. A bit expensive. Great at customer service.

4 years ago

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John Kelly Lake Zurich, IL

Slow to respond to requests. More excuses then answers.They want more money to provide the service you are already paying for.

4 years ago

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Denise Thomas

I believe they do have the best service I also believe they cut what we are paying foe a lot and are very high

4 years ago

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Ted

They are great just too expensive how ever you do what what you pay for

4 years ago

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kitty

I hate their price and every few months the price increases. Would leave them tomorrow if there was an option in my neighborhood

4 years ago

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cheryl rudd Crete, IL

The service is pretty good, have problems with use in areas of home, just too expensive.

5 years ago

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Marsha

Its been good they are customer service oriented and products very good.

5 years ago

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Joyce Schmidt

I like them BUT. I often loose connectivity. Lately, with quick correction of outage.

5 years ago

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Robert Riccelli

Very good customer services. Internet speed is fast, service is reliable.

5 years ago

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Tsan Lozano

The service is good but the pricing is not competitive and the operators try to sell you things you don't need.

5 years ago

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Debra Ashley

We have experienced excellent service and a great product. Thank you XFINITY!

5 years ago

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Walter Smith Ft. Pierce, FL

This company has plenty to offer a bit pricey but good were they need to improv is the internet freezes to much

5 years ago

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Joseph Farmington, MI

Do far so good I like the provider but I don't like the price. It is too high. Ok

5 years ago

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Murs

Good reliable service though prices increase annually as with most providers

5 years ago

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Justin Vance Lehi, UT

I think they're too expensive but have had good experience with the service overall.

5 years ago

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EvaM

Excellent internet connection. Excellent customer service when needed

5 years ago

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Tina Bland Baltimore, MD

Comcast is realiable and consistant with great internet, Tv and phone.

5 years ago

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Michael Maisto Berlin, CT

Outstanding customer service Any questions were answered with full explanations

5 years ago

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Eugenia Lee Tucson, AZ

great products and service. great company to order from. Love the products

5 years ago

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John C. Riverton, UT

Their customer service is always a joke and always get the same answer, 'reboot your computer, reboot modem'

5 years ago

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Bruce Fischler Pompano Beach, FL

Where else can I get 1000mbps download and 45mbps upload? Answer...nowhere.

5 years ago

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Sheryl Wilson Pleasant Grove, UT

The internet is fast and we can stream a lot of equipment at the same time.

5 years ago

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Cathy Milne Portland, OR

Super customer service care specialists and 24-hour care online chat.

5 years ago

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Bob

Excellent reliability with wifi and landline phone service. Decent pricing.

6 years ago Edited September 14, 2021

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Kevin Regan

I'm always having to reset the system because of lock ups and failed software updates. Network never working at the speed I paid for

6 years ago

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Jonny Hancock

They steal your internet and give it to your neighbor. With their connection sharing speeds are too slow. Customer service is terrible.

6 years ago

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Merrily Zimmer

Service is very good. Great internet speed. Many wonderful features with xfinity.

6 years ago

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Amy Forrester Salem, VA

Good choice of programs but expensive and difficult to get through to on the phone.

6 years ago

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Misty Nolder Rex, GA

Xfinity has the best internet in the area. But it can be pretty expensive to have.

6 years ago

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Michael Miller Boynton Beach, FL

always available and good customer service when a rare problem arrisewe

6 years ago

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Judith Cox Fort Lauderdale, FL

Fast speed, few problems , great telephone assistance, strong signal

6 years ago

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Rand Shrader San Marcos, TX

They have improved over the years with customer service. However, overall performance in my apartment complex sometimes is spotty.

6 years ago

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Luan Troy, MI

costly and too many interuptions in service ( outages) signal is lost frequently

6 years ago

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Joseph LoConte

Speed and dependability. Great service abilities. Gfreat customer service

6 years ago

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Anonymous Acampo, CA

any problems Ive had with my tv/internet have been taken care of with quick service.

6 years ago

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Karen Colon Newark, DE

Have had excellent customer service and few problems with this service.

6 years ago

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Loletha Rattler Chicago, IL

Internet is accessible any where which is extremely important

6 years ago

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Jennifer Harris Naples, FL

Inconsistent service, weak signal at times, slower Internet (especially since Net Neutrality), condescending help desk

6 years ago

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Grant And Tina Armstrong Prescott, AZ

There was no CAP on data. Others have a very low CAP and want you to upgrade.

6 years ago

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Keith Swarthout

They have fast internet and a good price. Also handle all divides in the house

6 years ago

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Jim Johnson Chaska, MN

no problems or inturrupted service compared to dish alternitive

6 years ago

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Shelia T Rogers Stone Mountain, GA

Reliable and dependable. Can always speak to someone if I have issues.

6 years ago

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Marian Cobb

Ease of communication and service. The picture quality was excellent with very few interruptions.

6 years ago