Best Company Guarantee Comcast Xfinity Internet Logo

Comcast Xfinity Internet

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7.1

Overall Score

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Douglas Davidson Portland, OR

Never an issue works well. Customer service. No

4 years ago

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lorrie West Jordan, UT

The price. The keep raising our rate because they want us to sign another contract and we refuse.

4 years ago

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Anthony Moore Westchester, IL

Service has been improving over the last couple of years.

4 years ago

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William Wilson

It is fast at times, but others it seems to slow down.

4 years ago

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Ronald Monteforte

Fast but not very can have reliability problems.

4 years ago

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Joe

Expensive- slow to fix-the company is too big and slow to fix problems.

4 years ago

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Zeckery Henslee

Loses connection to internet often for no reason

4 years ago

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Jack Hanning

Better customer service will push them to 5 stars. Connectivity is awesome.

4 years ago

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Paul Feldan

cost, variable speed, don't always get the download speed I am paying for

4 years ago

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Chris Wootton Ogden, UT

Expensive products and company's likes to gouge you when ever they can.

4 years ago

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Molly Bergman Grand Rapids, MI

Very expensive, always increasing the price and hard to get through to customer service.

9 months ago

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anupam sumessur Lorton, VA

Good internet speed but it is so hard to reach their customer service.

9 months ago

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KG Lebanon, NJ

Reliable and works well but extremely expensive.

9 months ago

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douglas ward Eugene, OR

Fast and reliable, but not CHEAP! Service is great tho...

10 months ago

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Carlos Velarde

They have excellent internet service thanks xfinity!

1 month ago

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Robin Blinn Houston, TX

Been with them over a year and they are very reliable

1 month ago

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Savi1967 Horshaw Lansing, IL

Service is a little pricey which is why I only get my WIFI thru them. Speed could be better!

2 years ago

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April Jones Tremonton, UT

It’s good internet, but the premiums were always increasing A LOT and the customer service was terrible.

2 years ago

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Bryan Jensen South Jordan, UT

I’ve never had an issue with them. They are really expensive for what you get. That’s my issue

2 years ago

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russbayles West Valley City, UT

Had Comcast for over 10 years, loved their speeds but they kept raising the prices so much that we had to leave.

2 years ago

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Randy Rhodes

Good service with high speeds. Speed sometimes fluctuates and goes low.

2 years ago

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Jamie Neider Magna, UT

Ugh. They charged us an arm and leg for cable and internet. Prices kept going up and up. Finally changed companies.

2 years ago

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chris Francom Houston, TX

Overpriced and under deliver. They never deliver advertised speeds and are constantly try to increase rates.

2 years ago

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Connor Farmington, UT

Xfinity is a monopoly and doesn't have the best service. They don't really care about their customers.

2 years ago

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Keeli Hansen San Jose, CA

The WiFi is so slow it’s rediculous but other than that they provide a lot of tv channels

3 years ago

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Brooke Herbon Kaysville, UT

Pretty good over all service! Didn’t offer plans near me for a long time. Good.

3 years ago

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anonymous Pleasant Grove, UT

We have experienced some connection problems in the past. The customer service was very helpful.

3 years ago

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Starski Cene Vienna, VA

Use to have their triple play package; service never worked, was a hassle to cancel and had to jump through hoops to get my money back.

3 years ago

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Sharon Tomlinson Lindon, UT

Way too much money but DSL is effective and reliable . That is important to me.

3 years ago

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Michael Ogden, UT

Internet speed is probably the best thing

4 years ago

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Trisha Teague-Munoz Shreveport, LA

The internet is not the best for the cost.

7 months ago

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Fleneks Pittsburgh, PA

its insanely unreliable and it’s not a very good speed

7 months ago

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STANLEY FRIENDSHIP Tacoma, WA

The prices are high and the speed is much slower lately.

2 years ago

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Jeffrey W Grand Rapids, MI

Upgraded my internet and it is no different than before

2 years ago

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George S Tacoma, WA

The internet speeds vary by time of day, since users share multiple data lines

2 years ago

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Ann Modzelewski

lots and lots of problems, drives me crazy. If I go for a week without a problem it's a miracle.

2 years ago

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Chase

Good quality, terrible pricing and customer service

2 years ago

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Brett Thompson

Over all, poor customer service. Always ending programs to increase prices.

2 years ago

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Mary Anne Kornbau

Overpriced, surprise fees, difficult to get good customer service

2 years ago

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Tim F in Maryland

Too expensive and quality of signal varies - pauses in shows and spinning of apps on phones delayed

2 years ago

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Wanda

Terrible. Internet consistently goes out. Very unreliable

2 years ago

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Brian

Almost doubling the price every year have to renegotiate pricing every year

2 years ago

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Adriel

Expensive and spotty. It is not good for m'ltiple levels.

2 years ago

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Selia

Service goes in and out and the signal is not strong.

2 years ago

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George Penfield Puyallup, WA

Not. Happy with them. They will "nickel and dime" you with extra chargrs

2 years ago

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Brendan Pena Evans, CO

Horrible service as a whole, very inconsistent. Decent when it works but goes out too often.

2 years ago

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hugo Seattle, WA

they changed my bundle and now they want more money because they took out cinemax. this is fraud,

3 years ago

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Ness

not great customer service, stable uptime and service

3 years ago

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Matt williams

Awful. Lying incompetent service reps. Extended our contract without permission.

3 years ago

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Robert Brentwood, CA

Mostly negative. They nickel and dime you.

3 years ago