Name: Comcast Xfinity Internet
Rating: 3.2

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Deanna Perthuis Houston, TX

We have been clients for over 15 years. They are easy to work with and awesome about updating us on any new packages or offered that we qualify for !

2 years ago

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Laura Wise New Castle, IN

Great coverage and quality internet. The only thing I hate is how expensive it is getting…. The price continues to go up and my services have not changed.

2 years ago

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Jaid Clark Yuba City, CA

Great customer service, when I had an issue they stayed on the phone til it was resolved. Love my low monthly bill too

2 years ago Edited January 13, 2022

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Jennifer Goins La Plata, MD

I wanted Xfinity because a patient worked there and we had it at work. However, connectivity it has doesn’t allow me to be too comfortable because it’s spotty.

2 years ago

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Russell Vastine Aurora, CO

Use xfinity for internet for the last 5 years. They are nice and keep me updated with current promotions

2 years ago

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Lindsay Shakopee, MN

The website was really easy to find exactly what I needed. So far I’m happy with my internet services and customer service has been great.

2 years ago

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Mandi Colorado Springs, CO

Good value for the product they provide. For the gigabyte internet service, it is about equivalent to AT&T service for internet. The customer service is lacking in responsiveness and quality.

2 years ago

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Fr. Ron Nuzzi

Just horrible customer service and responsiveness. They defaced the entire neighborhood sidewalk as well as my driveway. Painted markings left everywhere. I managed to get them to repair my lawn after installing a new cable ($1200 worth of new sod), but customer service even in the executive offices is absent.

2 years ago

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Courtney Lee Dayton, OH

Comcast has been a great company they have really helped in these hard times helping hurting families have great internet service.

2 years ago

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Daniel Kress

I have had good experiences with Xfinitys customer service. They have good quality service. I do think it is slightly over priced though.

2 years ago

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L Wil Springfield, NJ

Prices aren't that cheap and servivea can be a bit better. Internet never truly reaches the speed they say tou should get but, overall acceptable.

3 years ago

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Rathan Kumar Trabuco Canyon, CA

This is the worst company I have every worked with. They straight up lie about data usage. The google wifi mesh system tracks data and is 300gbs less than what Comcast claims. Now they want to charge me for going over my limit and its so rude.

4 years ago

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Austin Stelmach Boulder, CO

Xfinity has continued to charge us extra for things we never signed up for. We continually have to call and cancel packages that have been added to our monthly fee which is annoying and unprofessional. That being said, the internet still works great.

4 years ago

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Corey Smith Tallahassee, FL

Their internet service goes out from time to time at my home during crucial times. The wifi will randomly cut out in the middle of me doing an assignment.

4 years ago

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Randi Nelson San José, SJ

Xfinity Internet is a okay internet service. At times our wifi goes out and is a bit funky, but over all it gets the job done what we need.

4 years ago

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J Connelly Saratoga Springs, UT

We have tried many different internet providers and Xfinity is definitely the best. Definitely faster.

4 years ago

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Nicholas Cloward Salt Lake City, UT

Overpriced. They have kind of a monopoly where i live so it’s either pay too much for decent internet or save a little money for crap internet. Tolerable

4 years ago

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Maureen Canelo Tallahassee, FL

I can truly testify that X-finity has the fastest internet and does not go out when it pours outside.

4 years ago

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RodrigoRamirez Austin, TX

I AM SO GLAD I CAN USE GOOGLE FIBER AND NOT THIS GARBAGE. The customer service is terrible, the internet is lackluster. Overall, I really can't say I've ever had a great experience utilizing comcast or xfinity from an internet or a cable standpoint.

4 years ago

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Jillaine Clark Orem, UT

Xfinity has been the most reliable I have found. I haven't loved it completely because I think it's overpriced and slow for what you pay for.

4 years ago

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kayshel Herriman, UT

xfinity is definitely the best service in my area, but the price has raised twice in the year plus that I have been with them, which is discouraging.

4 years ago

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Seth Managua, MN

My parents home has Comcast Xfinity and they have fantastic WiFi that never goes out! Very reliable service!

4 years ago

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Cam McClellan Magna, UT

Overall a good experience, but we have had some issues with really slow Internet which doesn’t work well when you are trying to do business.

4 years ago

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Justin McMurtrey South Jordan, UT

Xfinity is so overpriced. They also have terrible customer service. I think they have great internet, but not for the price they charge. If you have other options, I would look elsewhere.

4 years ago

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Yanesezah Fenelon Delray Beach, FL

Xfinity has great fast paced internet. The internet is able to reach all the rooms in the house with no problem.

4 years ago

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Naya Tallahassee, FL

I have Xfnitiy internet now and sometimes it is not always the best as far as strength, but reliable for a college student's needs

4 years ago

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Olmanika Milfort Tallahassee, FL

I have been a loyal Xfinity customer since I was six and now I am a student in college. It has great internet speed and the channels are very vast

4 years ago

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Erin Bengtzen Salt Lake City, UT

pretty expensive, and customer service is a bit ridiculous. it may be the only xfinity service i keep, only because i hate the other options

4 years ago

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Tom Gourley Pleasant Grove, UT

Reasonable service offered at higher prices. Customer service often means talking to someone else around the world whose first language may not be your own!

4 years ago

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Mellissa Greeneville, TN

We have had a few issues with comcast from time to time. But our service is usually great. Just not very good on communication skills.

4 years ago

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Jon Posey Riverton, UT

I am in a love hate with Xfinity. When it works and I am getting 300 down I am happy. When we have random outages, or when I do a speed check and I am getting .06 down (no joke, it happened) it sucks. Problem is I have no choice, only Xfinity is available in my area.

4 years ago

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abby becht Pleasant Grove, UT

Xfinity has its ups and downs. You can get internet access from many places, however their customer service is hard to work with.

4 years ago

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Alex Shirley Pleasant Grove, UT

We have had many problems with our internet, it can sometimes run really well but we have had many times where the internet crashed, and we needed to reset the box.

4 years ago

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Chad Carman American Fork, UT

We had comcast before our current internet service provider and it was not good at all. The internet was terribly slow, therefore my family and I got really frustrated. Would not recommend.

4 years ago

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Ellie Pleasant Grove, UT

Awesome customers service! They really step up the game! We have no complains. Very fast internet service

4 years ago

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Cathy Lloyd Pleasant Grove, UT

We have had this service for years. It seems to be the fastest internet service and they are very quick to respond to problems.

4 years ago

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Madison Scott Pleasant Grove, UT

We have been customers for quite a while but there are very few other options in our neighborhood for internet providers. For the amount of money, we pay the upload and download speeds are pathetic.

4 years ago

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Virginia Rosenthal Pleasant Grove, UT

Recently I switched over to comcast internet and have been impressed by the speed. So far we haven’t experienced any interruptions in service%

4 years ago

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matthew Logan, UT

high speed internet. And it works really good. Got full service everywhere in my house. Works great.

4 years ago

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Valerie Shull Gilbert, AZ

I love Xfinity. Fast cable, fast WiFi always and I am never worried about whether or not it will be reliable

4 years ago

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Samie Cummings Ephraim, UT

Xfinity is fantastic! My family just switched over to them. And it works great. It is fast, and affordable.

4 years ago

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Myles Cox Portland, OR

Internet goes down just about three times a week, if not more. It's very frustrating to come home and not have internet access. When it works it works well, but the outages are too frequent.

4 years ago

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betsy fowler Lehi, UT

We have bundled the Comcast Xfinity with our TV and internet together and have found this to be a rewarding experience as the service for both is helpful and effective.

4 years ago

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Abby Driggs Provo, UT

I think a big part of us not liking our experience with Comcast is that maybe we just don’t have good WiFi? But we’ve called to have them come out and fix it at least 6 times and it still doesn’t work super well. Pretty frustrating.

5 years ago

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John Jensen American Fork, UT

The internet was fine but customer service is horrible. I only spoke to customer service 3 times and those 3 calls were probably some of the worst experiences I've ever had with a call center.

5 years ago

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Nathan Hill Pleasant Grove, UT

We have always liked their services they are good and reliable. The only issue we have had with them is their regular price increases.

5 years ago

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Krysten Lehi, UT

Seems good and fast. Obviously we wish it was a bit cheaper but overall we don’t have mcomplaints.

5 years ago

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Jessica Lehi, UT

Comcast internet has been great as it rarely has problems of going out however they keep raising the rates. No deals for life long customers

5 years ago

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Lauren Jorgensen Salt Lake City, UT

Very fast internet. I like the service provided, however I do think they are always trying to up sell you to the TV package. I did cave one day and my bill doubled.

5 years ago

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Customer Saratoga Springs, UT

Comcast internet is the most reliable but over priced for the bandwidth. Their customer service is awful. Monopoly Mentality.

5 years ago