Name: SmileDirectClub
Rating: 2.8

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Verified Customer

star star star star star

Idan

Good treatment, really helped and not too intrusive

4 years ago

Reply from SmileDirectClub

Thank you for sharing this feedback, Idan!

Mar. 10th, 2020

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Verified Customer

star star star star star

D. Wyland

Very responsive. Delivered on their promises.

4 years ago

Reply from SmileDirectClub

We're happy to hear that!

Mar. 10th, 2020

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Verified Customer

star star star star star

Catherine Prestigiovanni

Great service at an affordable price and the liners work!!

4 years ago

Reply from SmileDirectClub

Thanks a million, Catherine!

Mar. 10th, 2020

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Verified Customer

star star star star star

Kurtis Tudor

Very effective way to straighten your teeth

4 years ago

Reply from SmileDirectClub

Thanks for the support, Kurtis!

Mar. 10th, 2020

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Verified Customer

star star star star star_border

Brenda Faulkender

Great communication and website. Customer service on site was amazing.

4 years ago

Reply from SmileDirectClub

Thank you again for taking the time to share a review! We truly appreciate the support.

Mar. 12th, 2020

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Verified Customer

star star star star star

Taylor Reed

It was a easy process and was inexpensive.

4 years ago

Reply from SmileDirectClub

Thanks for making us smile, Taylor!

Mar. 10th, 2020

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Verified Customer

star star star star star

Lily

Everything about SDC has exceeded my expectations

4 years ago

Reply from SmileDirectClub

Hello Lily, thank you; we appreciate your feedback!

Mar. 10th, 2020

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Verified Customer

star star star star star

SHANNON Thacker

It's been real easy to communicate with them

4 years ago

Reply from SmileDirectClub

Thanks a million, Shannon!

Mar. 10th, 2020

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Verified Customer

star star star star star

Leslie Baxley

Love what it has done for me, in such a minimal time frame.

4 years ago

Reply from SmileDirectClub

Thank you so much for sharing, Leslie! This means the world to us.

Mar. 10th, 2020

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Verified Customer

star star star star star

LeeAnna Breyer

Convenient and easy to get used too, comfortable

4 years ago

Reply from SmileDirectClub

This makes us smile. Thank you for the support!

Mar. 10th, 2020

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Verified Customer

star star star star star

Kim

Great communication and customer service

4 years ago

Reply from SmileDirectClub

Hello Kim, thank you; we appreciate your feedback!

Mar. 10th, 2020

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Verified Customer

star star star star star

Chase

Very positive experience with alighners and representatives

4 years ago

Reply from SmileDirectClub

Chase, reviews like this give us motivation and help us ensure we provide high-quality care.

Mar. 10th, 2020

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Verified Customer

star star star star star

Raquel

Love how my teeth look, the process was very easy to follow

4 years ago

Reply from SmileDirectClub

Thank you for taking the time to leave a review and putting a smile on our face!

Mar. 10th, 2020

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Verified Customer

star star star star star

Andrew Amador

good value with good results, would recommend

4 years ago

Reply from SmileDirectClub

Now that's an honor! Thank you so much, Andrew.

Mar. 10th, 2020

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Verified Customer

star star star star star

Michelle

Easy to deal with, great customer service

4 years ago

Reply from SmileDirectClub

Thanks a million, Michelle!

Mar. 10th, 2020

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Verified Customer

star star star star star_border

Mary Lynn McDaniels

Some issues with aligner fit. However they have been very responsive to my issu

4 years ago

Reply from SmileDirectClub

Thank you for leaving us this feedback, Mary Lynn!

Mar. 12th, 2020

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Verified Customer

star star star star star

Erica

It was super convenient and fast for my busy life.

4 years ago

Reply from SmileDirectClub

This is exactly what we're here for, Erica! Thank you so much.

Mar. 10th, 2020

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Verified Customer

star star star star star

Ann Onimous

Process is simple and easy to self direct.

4 years ago

Reply from SmileDirectClub

Thank you for taking the time to leave a review and putting a smile on our face!

Mar. 10th, 2020

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Verified Customer

star star star star star

Noreen

Excellent product, top-notch customer service

4 years ago

Reply from SmileDirectClub

We are delighted to see this, Noreen!

Mar. 10th, 2020

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Verified Customer

star star star star star

Holly Harden

Smile Direct was convenient and cost effective.

4 years ago

Reply from SmileDirectClub

Holly, thank you so much for your high rating!

Mar. 10th, 2020

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Verified Customer

star star star star star

Lynne Burns

For the price, this service delivers great results

4 years ago

Reply from SmileDirectClub

Thank you for the positive review, Lynne!

Mar. 10th, 2020

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Verified Customer

star star star star star

Dorota

Excellent price, great result and easy procedure

4 years ago

Reply from SmileDirectClub

Dorota, thank you so much for the feedback!

Mar. 10th, 2020

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Verified Customer

star star star star star

Megan Harris

Convenient and it works my teeth are straight

4 years ago

Reply from SmileDirectClub

Megan, this is what we like to see. Thank you so much!

Mar. 10th, 2020

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Verified Customer

star star star star star

Janet DiGangi Vogt

They have great customer service and fast shipping

4 years ago

Reply from SmileDirectClub

Thank you so much, Janet!

Mar. 10th, 2020

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Verified Customer

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Kajaun crittendon

Still have small gaps but love smile direct even recommended a friend never got reward for that

4 years ago

Reply from SmileDirectClub

Hi Kajaun, we want all club members to be completely satisfied with both their end results and all services for Smile Direct Club. Re-evaluations are offered if one is unhappy with their smile, and one can always contact Smile Direct Club for any issues they might have. For further assistance, please reach out to 800-689-0053. Best, Mae.

Mar. 12th, 2020

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Verified Customer

star star star star star

Armando Lopez

Excellent results and follow up as needed

4 years ago

Reply from SmileDirectClub

We love providing a convenient option for our customers. Thanks for taking the time to leave us a review, Armando.

Mar. 10th, 2020

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Verified Customer

star star star star star

Jose Salazar

Everything was done fast and professional simple and easy

4 years ago

Reply from SmileDirectClub

Jose, thanks a million!

Mar. 10th, 2020

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Verified Customer

star star star star star

Paula Geddis

The plan is simple and very easy to follow.

4 years ago

Reply from SmileDirectClub

We appreciate you taking the time to share some kind words, Paula!

Mar. 10th, 2020

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Verified Customer

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Barb

Great price, fast results.very satisfied with the results.

4 years ago

Reply from SmileDirectClub

Barb, we really appreciate your positive review!

Mar. 10th, 2020

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Verified Customer

star star star star star

Angela Levitt

I'm smiling with straight teeth now. It took 6 months.

4 years ago

Reply from SmileDirectClub

Hi Angela, thank you so much for your positive comments about SmileDirectClub!

Mar. 10th, 2020

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Verified Customer

star star star star star

Brittney Kennon

I have loved that they make my smile the way I want it

4 years ago

Reply from SmileDirectClub

Brittney, thank you so much for taking the time to share! We truly appreciate seeing this on our page.

Mar. 10th, 2020

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Verified Customer

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Eddy

I have been well satisfied with my alingers

4 years ago

Reply from SmileDirectClub

Eddy, we really appreciate your feedback!

Mar. 10th, 2020

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Verified Customer

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Susan

Quick and less expensive than invisalign

4 years ago

Reply from SmileDirectClub

Susan, we're delighted to read your review!

Mar. 10th, 2020

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Verified Customer

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Denise

Great product and great customer service!

4 years ago

Reply from SmileDirectClub

Denise, thank you so much for sharing.

Mar. 10th, 2020

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Verified Customer

star star star star star

Marilyn Taliaferro

So great!! Very quick service with fast results __

4 years ago

Reply from SmileDirectClub

Marilyn, reviews like this give us motivation and help us ensure we provide high-quality care.

Mar. 10th, 2020

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Verified Customer

star star star star star

Claritza Velez

The experience was super easy. I love the results.

4 years ago

Reply from SmileDirectClub

Happy to hear it! We love providing a cost-effective option for our customers. Thanks, Claritza.

Mar. 10th, 2020

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Verified Customer

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BROOK SAVAGE

A few problems along the way that required more than one call

4 years ago

Reply from SmileDirectClub

Hi Brook, when issues arise during one's smile journey, our customer support team is ready to assist. We work 24/7 to ensure everyone feels comfortable and receive the help that they need. If there are any other questions or concerns that have not been addressed, we can be contacted at 800-689-0053. Best, Valerie

Mar. 17th, 2020

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Verified Customer

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Lauryl Hartman

Staff was helpful, friendly and informative

4 years ago

Reply from SmileDirectClub

Lauryl, we're thrilled to see your kind review!

Mar. 10th, 2020

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Verified Customer

star star star star star

Tamara Shaw

They have always responded to my needs and concerns.

4 years ago

Reply from SmileDirectClub

Thank you for taking the time to leave a review and putting a smile on our face!

Mar. 10th, 2020

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Verified Customer

star star star star star

Carmen Ackerman

It's inexpensive and affordable and it works

4 years ago

Reply from SmileDirectClub

That's what we like to hear, Carmen!

Mar. 10th, 2020

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Verified Customer

star star star star star

Ryan Stovall

Very convenient and the aligners work well

4 years ago

Reply from SmileDirectClub

We're so happy to read such a wonderful review!

Mar. 10th, 2020

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Verified Customer

star star star star star

Valerie E. Williams

Pleasant environment and quality service

4 years ago

Reply from SmileDirectClub

Valerie, thank you for the high star rating!

Mar. 10th, 2020

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Verified Customer

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Itzel Hernandez Esparza

I liked everything but I don't like how we have to buy the retainer after the treatment.

4 years ago

Reply from SmileDirectClub

Hi Itzel, we care deeply about our customers and their smile journeys. We want our club members to keep that perfect smile they worked so hard to receive, and to do so, we have them order retainers to keep teeth from shifting. For any other concerns or questions, contact 800-689-0053. Best, Mae.

Mar. 13th, 2020

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Verified Customer

star star star star star

Braden Rogers

Easy process. Easy financing. Great results.

4 years ago

Reply from SmileDirectClub

Thanks so much for the 5 stars!

Mar. 10th, 2020

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Verified Customer

star star star star star

Chelsea Donaldson

Very easy to deal with and great pricing!

4 years ago

Reply from SmileDirectClub

Hi Chelsea! We're thrilled to see this.

Mar. 10th, 2020

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Verified Customer

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JR

Fast, efficient. A few aligned trays were bubbles or had rough edges.

4 years ago

Reply from SmileDirectClub

Hi JR, if one experiences fit issues or discomfort from their aligners, our amazing dental team works hard to ensure club members are taken care of. For additional assistance, we can be reached at 800-689-0053. Best, Valerie

Mar. 16th, 2020

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Verified Customer

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Sue Horner

prompt service, fair price, responsive office people

4 years ago

Reply from SmileDirectClub

We are thrilled about this feedback. Thank you for the support!

Mar. 10th, 2020

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Verified Customer

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Rich Mitchell

Was a great experience, wish I did it years before.

4 years ago

Reply from SmileDirectClub

This is what we like to see, Rich. Thank you!

Mar. 10th, 2020

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Verified Customer

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Unhappy customer

I have had approx 8 - 10 emails from you saying my retainers have been ordered! They were paid for in Oct! Still no sign.

4 years ago

Reply from SmileDirectClub

We appreciate you taking the time to leave us a review. We're concerned to see this and would really like to help. We hope you'll give us a call at (800)-848-7566 so we can look into it. Best, Madison

Mar. 5th, 2020

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Verified Customer

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Gideon

Love my teeth, they have turned out great

4 years ago

Reply from SmileDirectClub

Thanks for taking the time to leave us a review, Gideon. We love providing a convenient option for our customers.

Mar. 10th, 2020