Name: SmileDirectClub
Rating: 2.8

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Verified Customer

star star star star star

Sam Brown

simple process and customer service very helpful

3 years ago

Reply from SmileDirectClub

Hello Sam, we're delighted to read your review!

Jul. 21st, 2020

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Verified Customer

star star star star star

Maya Peter

Very independently able to work with this program

3 years ago

Reply from SmileDirectClub

Hello Maya, we appreciate you taking the time to leave us this feedback.

Jul. 21st, 2020

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Verified Customer

star star star star_border star_border

Brian Hoffek

I didnâ€šÃ„Ã´t feel my bottom teeth straightened like they should have.

3 years ago

Reply from SmileDirectClub

Hello Brian, thank you for taking the time to leave us with this feedback. I am sorry to hear that you are not fully satisfied with your smile yet. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at [email protected]. Best, Fiona

Jul. 21st, 2020

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Verified Customer

star star star star star

Elizabeth Trester

They were very informative and it worked

3 years ago

Reply from SmileDirectClub

Elizabeth, this makes us smile! Thank you for taking the time to leave us this feedback.

Jul. 22nd, 2020

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Verified Customer

star star star star star

Tracy Buehneman

So convenient when you work a full time job.

3 years ago

Reply from SmileDirectClub

Tracy, we love providing a convenient option for our customers. Thanks for taking the time to leave us a review.

Jul. 22nd, 2020

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Verified Customer

star star star star star

Ildiko Mizak

5 months an My smile is beautiful. Thank you so much

3 years ago

Reply from SmileDirectClub

Ildiko, we're so happy to see this review. Thank you so much!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Beth

Ease of use, quality, and good value / low cost.

3 years ago

Reply from SmileDirectClub

Beth, we really appreciate your positive review!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Ivan silva

Self sufficient very friendly and on point

3 years ago

Reply from SmileDirectClub

Ivan, we really appreciate your positive review!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Faaluaina Pajela (G'VAHNEE MOM)

Cause it really work n now my son can smile

3 years ago

Reply from SmileDirectClub

Faaluaina , we're so happy you to hear that your son loves his smile. Thanks for leaving us this feedback.

Jul. 22nd, 2020

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Verified Customer

star star star star star_border

Sherry Moon

Trying to get to use to retainer. Hurts when I put it in at night.

3 years ago

Reply from SmileDirectClub

Sherry, thank you for the feedback. I am sorry to hear that the retainer is causing you discomfort. We absolutely want to make sure that they fit properly, and are comfortable for you. In order for us to best assist, please reach out to me directly at [email protected]. Best, Fiona

Jul. 22nd, 2020

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Verified Customer

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Abril

Itâ€šÃ„Ã´s a good system but the results were not 100% what I expected

3 years ago

Reply from SmileDirectClub

Abril, thank you for taking the time to leave us this review. I am sorry to hear that you are not fully satisfied with your smile yet. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at [email protected]. Best, Fiona

Jul. 22nd, 2020

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Verified Customer

star star star star star

Alejandro De La Portilla

Amazing experience and high quality of service.

3 years ago

Reply from SmileDirectClub

Alejandro, we are thrilled about this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care.

Jul. 22nd, 2020

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Verified Customer

star star star star star

Jo Ann Peters

Great Price, Great Customer Service, AMAZING RESULTS!

3 years ago

Reply from SmileDirectClub

Jo Ann, this rating means the world to us. Thank you for taking the time to leave a review!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Kelly Haldeman

Because I got the exact results I was looking for!!!

3 years ago

Reply from SmileDirectClub

Kelly, this is exactly what we're here for. Thanks for leaving us a review!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Teri

Easy to communicate with and very friendly

3 years ago

Reply from SmileDirectClub

Teri, this makes us smile. Thank you for the feedback!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Ariana Mercado

It was an effective and worth it experience

3 years ago

Reply from SmileDirectClub

Ariana, we're delighted to read your review!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Biaggio

Great experience and excellent customer service

3 years ago

Reply from SmileDirectClub

Biaggio, this is what we like to see! Thank you for the feedback.

Jul. 22nd, 2020

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Verified Customer

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Norma

Overall good experience - some times the aligners would crack.

3 years ago

Reply from SmileDirectClub

Norma, thank you so much for the feedback! We are sorry to hear that some of your aligners cracked. We strive to ensure that we give our customers the smile they deserve. In order for us to best assist, please reach out to me directly at [email protected]. Best, Fiona

Jul. 22nd, 2020

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Verified Customer

star star star star star_border

Gabrielle Hannah

I wish more products were offered at a discount or included with my package.

3 years ago

Reply from SmileDirectClub

Gabrielle, thank you for the feedback. We love providing a cost-effective option for our customers.

Jul. 22nd, 2020

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Verified Customer

star star star star star

Erica Minniti

customer service is wonderful! Love this company

3 years ago

Reply from SmileDirectClub

Erica, we're delighted to see this!

Jul. 22nd, 2020

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Verified Customer

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KD

They were easy to use and fixed my smile quickly

3 years ago

Reply from SmileDirectClub

KD, thank you for the wonderful feedback and rating. This means a lot to us.

Jul. 22nd, 2020

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Verified Customer

star star star star star

Shannon Nell

Very easy to follow! Very fast! Great customer service!

3 years ago

Reply from SmileDirectClub

Shannon, we really appreciate your feedback!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Ashley

Great product for a great price. Thank you!!

3 years ago

Reply from SmileDirectClub

Ashley, we're delighted to see this!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Charles DeCarlo

Good price, great support and fantastic results.

3 years ago

Reply from SmileDirectClub

Charles, thanks a million for the positive feedback!

Jul. 22nd, 2020

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Verified Customer

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Betty smith

Loved the process but ended up with gum separation from 2 teeth.

3 years ago

Reply from SmileDirectClub

Hello Betty, thank you for your feedback. We appreciate your 4 star review. However, we are concerned to hear about this experience with your gums. In order for us to further assist, please reach out directly at [email protected]. Best, Fiona

Jul. 21st, 2020

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Verified Customer

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Kim

Easy and convenient and a fraction of the cost

3 years ago

Reply from SmileDirectClub

Hello Kim, we love providing a cost-effective option for our customers.

Jul. 21st, 2020

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Verified Customer

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Kristin

Super easy process and they delivered what they promised!

3 years ago

Reply from SmileDirectClub

Hello Kristin, thank you for taking the time to share a review! We truly appreciate the support.

Jul. 21st, 2020

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Verified Customer

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Luis revi

You donâ€šÃ„Ã´t have to go to a dentist office

3 years ago

Reply from SmileDirectClub

Hello Luis, we love providing a convenient option for our customers. Thank you for your feedback.

Jul. 21st, 2020

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Verified Customer

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Shelly

a month after my date for my smile and I'm still wearing them because they have not fully moved yet

3 years ago

Reply from SmileDirectClub

Hello Shelly, thank you for taking the time to leave us with this feedback. I am sorry to hear that you are not fully satisfied with your smile yet. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at [email protected]. Best, Fiona

Jul. 21st, 2020

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Verified Customer

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Lorei

So easy, affordable, private, and great results

3 years ago

Reply from SmileDirectClub

Hello Lorei, we're delighted to see this!

Jul. 21st, 2020

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Verified Customer

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Kristine Domingo

Convenient. Simple process. Good results. Affordable.

3 years ago

Reply from SmileDirectClub

Hello Kristine, we're so happy to see this review. Thank you so much!

Jul. 21st, 2020

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Verified Customer

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Jamie Fitzherbert

Reached out after finished aligners a month ago and still havenâ€šÃ„Ã´t heard back about teeth not being straight

3 years ago

Reply from SmileDirectClub

Hello Jamie, thank you for taking the time to leave us with this feedback. I am sorry to hear that you are not fully satisfied with your smile yet. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at [email protected]. Best, Fiona

Jul. 21st, 2020

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Verified Customer

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Brittany Rozof

Fast and easy process. Along with very affordable.

3 years ago

Reply from SmileDirectClub

Brittany, thank you; we appreciate your feedback!

Jul. 24th, 2020

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Verified Customer

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TerryJamison

They were great at explaining everything to me

3 years ago

Reply from SmileDirectClub

Terry, it's always our top priority to leave our customers excited and informed. Thank you!

Jul. 24th, 2020

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Verified Customer

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Madison

Easy to use, and fast, and cheaper than the metal ones

3 years ago

Reply from SmileDirectClub

Madison, we appreciate you taking the time to leave us this feedback.

Jul. 24th, 2020

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Verified Customer

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Valerie Murphy

The whole process was fast and easy. My smile looks great.

3 years ago

Reply from SmileDirectClub

Valerie , we are so happy to read such a great review!

Jul. 24th, 2020

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Verified Customer

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Alan Theriault

Perfect customer service. Very responsive.

3 years ago

Reply from SmileDirectClub

Alan, we really appreciate your feedback!

Jul. 24th, 2020

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Verified Customer

star star star star star

Bradley Baldie

Straighter teeth, better smile, more confident

3 years ago

Reply from SmileDirectClub

Bradley, we are grinning from ear to ear! Thank you for this feedback.

Jul. 24th, 2020

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Verified Customer

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Sharon

Great customer service. Product did exactly as promised.

3 years ago

Reply from SmileDirectClub

Sharon, his is exactly what we're here for. Thank you so much!

Jul. 24th, 2020

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Verified Customer

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Amanda M

Not having to go into an office or overwhelmed with phone calls.

3 years ago

Reply from SmileDirectClub

Amanda, we love providing a convenient option for our customers. Thanks for taking the time to leave us a review.

Jul. 24th, 2020

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Verified Customer

star star star star star

Dominque Williams

Amazing service. Always friendly. Answers all questions

3 years ago

Reply from SmileDirectClub

Dominque, it's always our top priority to leave our customers excited and informed.

Jul. 24th, 2020

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Verified Customer

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Marsha

Very easy to use and customer service excellent.

3 years ago

Reply from SmileDirectClub

Marsha, we're delighted to read your review!

Jul. 22nd, 2020

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Verified Customer

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Lou S.

The product and company support are top notch.

3 years ago

Reply from SmileDirectClub

Lou, thank you so much for your wonderful feedback and rating.

Jul. 22nd, 2020

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Verified Customer

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Liza Torres

I love the way my smile came out in a short amount of time!

3 years ago

Reply from SmileDirectClub

Liza, this makes us smile! Thank you for the feedback.

Jul. 24th, 2020

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Verified Customer

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Bernie Cano

My teeth are now straight and my bite is now even

3 years ago

Reply from SmileDirectClub

Bernie, we're delighted to see this!

Jul. 24th, 2020

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Verified Customer

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Melanie

Everything was as promised especially the results!!!

3 years ago

Reply from SmileDirectClub

Melanie, thank you for sharing your positive feedback. We are thrilled to read this.

Jul. 23rd, 2020

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Verified Customer

star star star star star

Leah Rosenthal

They restored my teeth to their former, post-braces state.

3 years ago

Reply from SmileDirectClub

Leah, we're so happy to see this review. Thank you so much!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Stephane Dion

Amazing product and amazing service. so simple!!!!

3 years ago

Reply from SmileDirectClub

Stephane, this is why we do what we do. Thank you for the feedback.

Jul. 22nd, 2020

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Verified Customer

star star star star star

Eric Wilson

Good product good price helpful staff,easy to work with

3 years ago

Reply from SmileDirectClub

Eric, thank you for taking the time to leave a review and putting a smile on our face!

Jul. 22nd, 2020

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Verified Customer

star star star star star

Kim

Excellent communication, excellent results. Great pricing.

3 years ago

Reply from SmileDirectClub

Kim, thank you so much for this 5-star review! We appreciate you taking the time to share.

Jul. 22nd, 2020