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8.5

Overall Score

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Kevin Blumberg Owings Mills, MD

Excellent customer service, willing to go the extra mile to make sure you're happy. The online portal is interactive and intuitive. I highly recommend this company to achieve the perfect smile.

3 years ago

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Reply from byte

We are always trying to think of new ways to make things easy and engaging for the patient. The process to set up your account in the online portal is pretty fun though, right? :)

Oct. 16th, 2019

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Карлос Хименес Patterson, NY

Byte has been the right decision for me. My aligners arrived sooner than expected - they have fit just right. I love the bright byte solution. It makes taking my aligners in and out when away from home easy. I am not even half way and already my smile looks better. Customer service is always easy to reach and helpful.

3 years ago

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Reply from byte

Thank you for your review! Brightbyte is just one of the exclusive items we carry and its so great to clean your aligners AND whiten your teeth. Did I also mention you get a free bottle with your aligner purchase to start off treatment?!

Oct. 15th, 2019

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Jamie tacker Portland, OR

ive never been happy with my smile. I’ve always been self conscious about my crooked teeth. I researched all of the companies out there offering teeth aligners and found BYTE to be the best of the best. So far I couldn’t be happier with my choice. Their support staff is knowledgeable and is swift with responding to any questions I’ve had. I’m entering my 13th of 19 sets today and to say I’m so pleased is an understatement i can’t stop smiling!!

3 years ago

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Reply from byte

Isn't it crazy how much of an impact a new smile can make in your life?! We realize this at byte and it's the best part of the job to hear about how we've helped our patients :)

Oct. 15th, 2019

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Traci Smith Nashville, TN

I had serious doubts, my teeth were more than crooked they had really shifted over time and I want sure if this would get the results, but I am happy to say, the treatment is easy and works as described. Excellent customer service as well. A+✔️

3 years ago

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Reply from byte

We take our patient's trust very seriously! Thank you for giving us a chance Traci, I'm glad we were able to help you on the journey to your new smile :)

Oct. 15th, 2019

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Scott D Chicago, IL

Byte has been an incredible experience and I can't wait to share the final results in a few months! So many of their competitors turned me down because my case is a little more complex, but Byte didn't hesitate at offering me a smile that I have always dreamed of. I've struggled with an embarrassing smile my entire life and I am so grateful to have found a company that can help me achieve a smile to be proud of. Their team is extremely helpful/responsive and everyone I've spoken with has been a complete delight, especially Alex, Nicole, Irene, and Shahyan :-) There simply are not enough words for me to describe how highly I would recommend working with Byte!

3 years ago

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Reply from byte

Thank you for the kind words Scott, we are so excited to see your new smile :)

Oct. 28th, 2019

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Gregory A. Taggart Bayonne, NJ

Oct 15th 2019 Just completed my 23 week treatment. Could not be more satisfied.

3 years ago

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Reply from byte

Thanks for the 5 stars and great review!

Jul. 29th, 2019

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Emily Hot Springs, AR

Only on my third set of retainers but can already tell a difference! Did my research before going with anyone and this company is a choice you won’t regret! Excellent customer service anytime I’ve called with questions! Would recommend to anyone!

3 years ago

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Reply from byte

Thank you for choosing us Emily, so glad to hear you are already noticing a difference!

Oct. 28th, 2019

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Ashley Marie Conway, AR

I am halfway through my 21-week treatment and I'm liking what I'm seeing!! 😁 Woo hoo! Such an easy process to get started, I really appreciated the different financing options, the packaging is the best (that might be silly, but for real, it's so nice!), and these puppies are working! Best of all has been the customer service! I've emailed in a few times with questions and every time I've gotten a quick and cheerful response. Can't wait to see my new smile! Thanks, byte!

3 years ago

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Reply from byte

Thank you for your review Ashley :)

Oct. 29th, 2019

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Sharon G Winter Park, FL

The teeth I have are pretty great, thanks to my mom. But when my wisdom teeth shoved thru, one of my front teeth curved out a little. Never enough to be a major problem, but enough to cause wishful thinking. Braces seemed like an extreme measure for that, and not to mention an extreme price. Then I read up on Byte.

3 years ago

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Reply from byte

Thank you so much for your review Sharon!

Oct. 28th, 2019

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Jolene F Buffalo, NY

The beginning process is extremely easy! They are very quick with shipping to get you your impression kit. After I sent my impressions in I was contacted a few days after to go over my treatment plan and see before and after results of my smile! I was very satisfied that it will only take 12 weeks. I made my initial down payment and set up my payment plan. They told me 4 weeks until I get my aligners it’s only been 3 and I got an email saying they were shipped Tuesday and I’ll receive them Thursday! Very excited to start my byte treatment!

3 years ago

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Reply from byte

A more affordable smile should be available to everyone in a way that is both easy and timely too. Congratulations on beginning your byte journey Jolene!

Oct. 28th, 2019

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Ronda Baxter Wayland, MI

Love em'! Have seen results since week 1. I would recommend them to any of my friends and family. Kit is well made, didn't look cheap so I wasn't afraid of using the aligners. Staff has been helpful when needed.

3 years ago

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Reply from byte

Don't be fooled by our accessible prices, we bring the quality too! Our aligners are made of medical grade BPA free plastic and are 88% more stain resistant than industry standards. Thank you Ronda!

Oct. 29th, 2019

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Rachael New Brighton, PA

CS is very fast and helpful when you reach out. The impression kit was easy to use, it worked for me on the first try and they kept in contact with me to make sure I got it and then that they received it back. I received my aligners a week before the expected treatment start date, and so far I am seeing great results (9 weeks in).

3 years ago

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Reply from byte

Thank you for your review Rachael! We are so excited for your new smile :)

Oct. 29th, 2019

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Elda Solis Rivera Reedy, WV

My experience has been amazing, support team has responded on time to all my concerns and it has made my treatment very easy so far.

3 years ago

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Reply from byte

Thank you for your review! We are always a phone call or email away :)

Oct. 29th, 2019

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Kelly W Honolulu, HI

Byte has been a wonderful experience for me. I had traditional braces as a kid but my teeth shifted later in life and I no longer loved my smile. As a busy mom of 5, I wanted something convenient and affordable and that is what byte has given me. I'm not done with my treatment yet but I'm loving the results so far. Great customer service and a lifetime guarantee! The military discount and the ability to use care credit were also two major benefits to using byte!

3 years ago

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Reply from byte

We understand our patients have busy lives which is why we try to make your journey to a smile smile as easy and accessible as possible! We offer a variety of payment options to meet our all patients needs and have a dedicated support team that is always an email away if you ever need help with anything along the way :)

Oct. 28th, 2019

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Ibtissam.a Minneapolis, MN

You can feel a difference immediately, and see them in just a few weeks of treatment plan! Costumer service is especially quick at getting back to you with any help or questions you may have!

3 years ago

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Reply from byte

Thank you for your review!

Oct. 29th, 2019

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Tanura Louisville, KY

I have been thoughly pleased with my experience with byte, I had a representative that helped me all the way through. Great value and I have referred a couple of people including my son. I'm only on my second tray but I noticed a difference with the first one!

3 years ago

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Reply from byte

Thanks Tanura! This process can be confusing on your own and we completely get that! That is why every patient is assigned a byte advisor to walk you through all the tough stuff like financing and treatment plans.

Oct. 29th, 2019

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Samantha Melick North Pole, AK

Customer service very helpful and fast, both text and email. Aligners got here very fast also, considering I live in Alaska! Will absolutely recommend byte.

3 years ago

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Reply from byte

We love speedy shipping, don't you?! Thank you Samantha for your review!

Oct. 29th, 2019

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Melissa G Allison Covington, TX

I recommend it because it is so easy and I don't have to go the the dentist all the time. My teeth are really getting straight.

3 years ago

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Reply from byte

Thank you so much for your review Melissa, we are excited for your results :)

Oct. 30th, 2019

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Diana Ingram Escondido, CA

I would absolutely recommend Byte! The process of getting fitted, the customer service, the quality of packaging and product, and the ease of use is excellent. Not only that, but they fit perfectly and I'm hardly aware I have them on!

3 years ago

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Reply from byte

We try to make it as easy and seamless as possible for our patients. Our packaging is definitely the cherry on top though :) Thank you Diana!

Oct. 30th, 2019

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Jackie Tyler, TX

This was quick and easy. Byte kept me informed about what to expect and gave education to assist with getting my best results. I really loved that I was able to see what my teeth would look like at the end of the process. Thank you Byte

3 years ago

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Reply from byte

That step-by-step 3D model of your treatment plan is really cool, isn't it?! Thank you Jackie!

Oct. 30th, 2019

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Franli Huntington Beach, CA

Byte has made my teeth straightening journey so easy! They are the best out there and I’ve never had to leave my home 😉 I text my Orthodontist! Their HyperByte has even made it pain free and cut my progress time in half compared to traditional metal braces. Customer service on point too👌🏻 They’ve been so helpful with all my questions or concerns, I’ve felt taken care of every step of the way. I’m so excited to share my smile with the world ✨ Check out their site, Insta, and Facebook for their Before & Afters!

3 years ago

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Reply from byte

The Hyperbyte really is amazing, we love it too! Thank you so much for your review Franli :)

Oct. 30th, 2019

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Bobby Lynn, MA

Remarkable customer service! They work hard to ensure their customers are happy. The aligners are working great and they are minimally noticeable. A+!

3 years ago

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Reply from byte

Thank you for your review Bobby :)

Oct. 28th, 2019

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Elle Derry, NH

I have had a great experience with BYTE. The ease of contacting them is amazing. I can just text any time and I love that. I’m already seeing a difference in my smile after only 5 weeks. I’m very excited to see the final results. They worked with me in adjusting the original care plan for my desired results and finding an appropriate payment plan.

3 years ago

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Reply from byte

We're excited for your results as well Elle, thank you so much for your review!

Oct. 30th, 2019

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Caleb Garcia Palacios, TX

Byte has really good customer service reps that go above and beyond to answer my questions. On top of that the aligners work really fast

3 years ago

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Reply from byte

Customer support is definitely the heart of byte and we are always here for you Caleb!

Oct. 30th, 2019

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Nick feno Swansea, MA

Byte really works! Customer service was great and it really improved my smile!

3 years ago

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Reply from byte

Thanks for the review Nick! :)

Nov. 27th, 2019

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Nicole Shindle Williamsport, MD

Customer service with Byte has been excellent and I couldn’t be any happier with my results!

3 years ago Edited September 14, 2021

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Iliad Trigo Mesa, AZ

Hands down the best consumer experience I’ve had in the dental/medical field. It was flawless & fun, and I feel like byte really cares about me as a customer, they take the time to respond to every comment, and message, with a genuine thought out response! And as far as the aligners go, it’s fast efficient and exciting to switch trays every week!

3 years ago

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Reply from byte

We agree Illiad, its so awesome to be able to move through treatment so quickly! Thanks to the Hyperbyte our patients finish in half the time :)

Oct. 30th, 2019

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Andrea Pildis Boyertown, PA

Great experience! Super easy, painless and my teeth look great!

3 years ago

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Reply from byte

So glad you are liking your new smile, thanks Andrea!

Dec. 2nd, 2019

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Bobby Weiner Dallas, GA

The best customer service. Very minimal appearance. Very responsive and they guarantee you will be happy! They go above and beyond!!

3 years ago

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Reply from byte

Patient experience and safety always comes before everything else! Thank you Bobby :)

Dec. 4th, 2019

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Randall Green Dayton, OH

If you haven’t gotten byte or is hesitant you got to do it! I wasnt To sure but now that they are here and making my teeth better it’s so exciting. I would Recommend them for anybody and everybody

3 years ago

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Reply from byte

Thank you for taking a chance on us Randall, we can't wait for you to see your new smile!

Nov. 27th, 2019

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Richelle New York, NY

Byte is amazing. Super easy to use and efficient! The customer service team is great and responsive.

3 years ago

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Reply from byte

Thank you so much for your review Richelle!

Dec. 4th, 2019

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Monica St. Petersburg, FL

The whole process has been easy and way better than regular braces! My smile looks amazing and I’m not finished yet. Their customer service is fantastic!

3 years ago

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Reply from byte

We can't wait for you to see your new smile Monica, thank you so much for your review :)

Nov. 27th, 2019

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Julie K Holyoke, MA

Easy process with thorough instructions. Friendly & helpful customer service with fast response time. Affordable. Aligners arrived sooner than expected. Happy with the progress so far. Highly recommended!

3 years ago

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Reply from byte

Glad to hear it Julie, thank you! :)

Dec. 2nd, 2019

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susan goodnough Tampa, FL

I love the idea of the quickness of the process and also the customer service.

3 years ago

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Reply from byte

We really love it too! Which why we're the only ones offering the FDA cleared Hyperbyte to give our patients amazing results twice as fast :)

Dec. 2nd, 2019

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Marcy Corona, CA

Definitely would choose Byte again! Had a small issue with my alligners and they made it right as soon asap!! Wish I would have chose Byte for my teens instead of regular braces!

3 years ago

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Reply from byte

Thank you for your review Marcy! :)

Dec. 2nd, 2019

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Joanne Erenberg Mohegan Lake, NY

The whole process has been very fast! I only have 4 weeks to go and I have a very noticeable improvement. Aligners are easy to use and everything comes clearly marked on when to use. It's simple! I omit one star because it turned out my insurance would not pay anything. I suggest you call your insurance before you pay to be certain of your coverage. Mine did not pay due to out of office services. That being said this is a more affordable option than most!

3 years ago

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Reply from byte

Oh wow, so close Joanne! Thank you and we look forward to you checking out your new smile :)

Dec. 2nd, 2019

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Donnie Lexington Park, MD

Love my Byte treatment so far! The Byte team has been great and very helpful when I have any questions or concerns! Highly recommended!!

3 years ago

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Reply from byte

We're really excited to get you to your results Donnie, thank you! :)

Dec. 4th, 2019

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Nancy Mah New York, NY

Byte has had great customer service to date and my teeth have already started to straighten and whiten after only three weeks.

3 years ago

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Reply from byte

It's always awesome when you start to see some results so soon, thank you Nancy!

Dec. 2nd, 2019

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Nana Marietta, OH

Love my byte experience so far. As of now my overbite is corrected thanks to byte

3 years ago

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Reply from byte

Glad to hear you are happy with your progress so far, but we are excited for you to get to your end result :)

Dec. 4th, 2019

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Jeana Newport Coast, CA

Byte is the Best! The entire process is done online and through the mail so I don't have to leave work and go to a dentist office. Their pricing is competitive with the other companies and they rate the best service and results. Very happy with BYTE

3 years ago

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Reply from byte

Why over complicate and over price things when they don't have to be?? That's just not the byte way :)

Dec. 4th, 2019

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Sergio aguilar Brooklyn, NY

Byte has the best customer service . They are willing to help you no matter what ! I will continue to recommend this company. I am happy with my teeth so far can’t wait to see the end result!

3 years ago

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Reply from byte

We can't wait either Sergio, thanks for the review!

Dec. 2nd, 2019

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Danso Atlanta, GA

Knowledgeable staff the customer service reps are on top of issues explain stuff the in simple terms I just loved every bit of my byte experience

3 years ago

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Reply from byte

No need to over complicate things- at byte we make achieving your new smile easy :)

Dec. 2nd, 2019

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Marna Laura, OH

Great so far. On set 4 of 14! Some pain from rigid edges of aligners, but with dental wax & the file, it’s been manageable. Customer service has been awesome & I can definitely feel my teeth moving! Can’t wait until my perfect smile is complete!!!

3 years ago

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Reply from byte

Thank you so much Marna! :)

Dec. 2nd, 2019

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Shemeka Tennant Rahway, NJ

I have been using Byte for about two months now and I am happy on my results thus far. My teeth are visibly straight and white. My aligners arrived faster than I expected and customer service helped me every step of the way. I can’t wait for my final results. Thanks Byte!

3 years ago

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Reply from byte

Who doesn't love fast shipping?! Thanks Shemeka!

Dec. 2nd, 2019

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Ashley Leatherman Barberton, OH

I have had a wonderful experience with Byte. Their support team has been great and are wonderful to speak with on the phone. They are always willing to help, which is very refreshing! The service and receiving my kit has been fast and they have been responsive through out the whole process!

3 years ago

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Reply from byte

Thank you so much Ashley! Our dedicated support team is always happy to help :)

Dec. 4th, 2019

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Eddison J Smith III Augusta, GA

Byte has really helped me with the insecurities of my teeth. I am on my 12 aligners set and they have a worked diligently to ensure I get the perfect smile. Byte has been extremely helpful to me in my journey to achieve the perfect smile! For a long time, I had issues with crowding in my bottom teeth. Through my treatment process, I expressed some concerns with the tracking of the aligners to my teeth and byte customer service worked diligently to help fix the issues I was having with my teeth. They check in with my process and address any concerns I have with a very quick response without ever having to do to the dentist! Affordable, Quick and Legit. Byte is it!

3 years ago

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Reply from byte

That's the power of a new smile, we can't wait to help you get to your final results :) Thank you so much for your review Eddison!

Dec. 4th, 2019

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Sarah Ann Haller Philippi, WV

I have 1 more week to go and everyone, myself included, notice a big difference. My teeth are straight and my two front teeth don’t stick out anymore. Now I show off my byte smile whenever I can!

3 years ago

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Reply from byte

Thank you for your review Sarah, we are so happy you are loving your new smile :) We're glad we could help!

Dec. 4th, 2019

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Darlyn Umansor Lynn, MA

The customer service is wonderful !! And thanks to byte I have definitely much more confidence now. Everything about byte is great, I would definitely recommend !! Thank you byte !!

3 years ago Edited September 14, 2021

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Reply from byte

Thank you for choosing to be a part of the byte family Darlyn :)

Dec. 4th, 2019

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Gina Manhattan, IL

I have never had the best luck with my teeth. I have had teeth removed, retainers for years, then braces for years. After awhile my teeth began to crowd. I researched a lot of companies and ultimately went with Byte. After my initial 12 weeks, I thought I might need some more adjustments. They sent me a new impression kit and another 12 weeks of retainers. My teeth moved flawlessly throughout this process (thanks to hyperbyte). Their customer service is beyond amazing, and they make you feel like part of the family. They care that your teeth are looking perfect and will correct any issue no matter what. I am so grateful to be able to go into my sisters wedding feeling confident in my smile and knowing that this is a lifetime guarantee.

3 years ago

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Reply from byte

That Hyperbyte is great at helping you achieve quick yet safe results isn't it?! I'm so glad we have been able to help you on your way to a new smile that you can .... well ... smile about ;)

Dec. 4th, 2019

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Mlshepherd Manhattan, KS

Amazing service! Fast shipping! Can’t wait for my amazing new smile!

3 years ago

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Reply from byte

We love fast shipping too, who doesn't?! So excited for you to get to your results :)

Dec. 4th, 2019