Name: byte
Rating: 4.3

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Verified Customer

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Jordan Diaz San Jose, CA

So far my experience with Byte has been great! I am still on my 8th aligner for both top and botttom teeth and I am looking forward to further my treatment with additional aligners to reach my desired end goal. The Byte support team has also been helpful by quickly responding to my emails and addressing questions and/or concerns about my treatment.

2 years ago

Reply from byte

Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Nov. 3rd, 2021

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Verified Customer

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Jennifer Snyder Homeworth, OH

So far, so good! I noticed positive results within 3 weeks! Byte has had regular check ins to see how I am progressing, and their customer service is excellent! I love that I can keep my braces to myself, and no one needs to know I'm wearing them. The price is amazing, too! I can't wait to see the final results!

2 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

Oct. 28th, 2021

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Verified Customer

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Michelle Davison New Brighton, PA

Easy to use. My daughter feels they are very quick to use. She can't wait too see her teeth at the end of treatment. She got the ones for evening wear through the night. Totally like better than braces. She is thrilled.

2 years ago

Reply from byte

This is so exciting! Thank you so much for sharing about your daughter's experience. We can't wait to get her to that final step:)

Nov. 3rd, 2021

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Verified Customer

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Robert Gervasi Conshohocken, PA

I thought the process of getting a payment plan and the aligner mold kit would be such a hassle, but I had a Byte rep personally text and walk me through literally everything and answered all my questions which made everything so less daunting! It also reassured me that the company is totally legit which can happen when finding companies online.

2 years ago

Reply from byte

Hey Robert! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)

Nov. 3rd, 2021

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Verified Customer

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Akayla Devereaux Seattle, WA

Byte didn’t just straighten my teeth they helped me through the whole process and fixed any issues that came about. They are so professional and I recommend it to all the people I know thank you byte for straightening my teeth and making me feel more confident!

2 years ago Edited January 10, 2024

Reply from byte

We are thrilled to hear that you are feeling more confident! This is why we do what we do:)

Nov. 2nd, 2021

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Layne Petrino Oviedo, FL

Once I got to week 7 my aligners starting fitting very poorly. I tried to force them over my teeth, use the Hyperbyte more often, etc but nothing worked. I got to week 8 and couldn't get my aligner on so (after reading reviews that said that everyone was told to go back to earlier aligners) I went back to week 6 and kept each aligner in until it fit pretty well before moving on to the next week. I'm finally on week 9 now and (again) they won't fit all the way over my teeth. I think I need to call customer service but I'm dreading it bc all the reviews say that no one will help you and instead they just tell you to go back to previous aligners.

2 years ago

Reply from byte

Hi Layne. Our team is here to help you every step of the way. If your aligners are not fitting properly, we want our customer care team to review the fit and figure out what steps we can take next to safely get you to your end results. Simply give us a call at 877-298-3669 or shoot us an email at support@byteme.com and a Byte team member will help you out!

Oct. 30th, 2021

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Leslie Rock La Quinta, CA

2 main reasons, 1- they work, I could see a difference after week 2 and now I'm in week 12 and I didn't recognize my smile in a picture I saw of myself this week, it was beautiful! 2- my dentist wanted $6k, 4 times what BYTE charges.

2 years ago

Reply from byte

Thank you so much for sharing this, Leslie! We are so thrilled for you and your new smile:)

Nov. 2nd, 2021

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Bethany Edmonds Mead, WA

Got my original set of aligners, followed instructions to a T and when I got to step 3 the bottoms were no where near close to fitting. Contacted byte and it took like 3 weeks of messaging back and forth for them to say I needed new aligners. "Wasted" another 2 weeks waiting for and sending the new impression kit. Another 2+ weeks after that for the new aligners to ship.. long story short, the new aligners are much better but im 3 months in and only on week 4 (out of 20) so their time frame for straightening was WAY off. Overall though, ill have to wear retainers at night for the rest of my life, so them taking longer to straighten isn't a huge deal. I should add i paid almost $3000 for these (I got the night aligners plus protection plan).

3 years ago

Reply from byte

Hi Bethany, we understand the frustration of having to extend treatment. Your dental health and safety is number one, so we want to make sure to get you to those results in the safest way possible. Our team is working hard to get you there as quickly as possible. We appreciate your patience and we are so happy you chose Byte! Don't hesitate to reach out with any questions! We are here to help:)

Oct. 19th, 2021

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Verified Customer

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Julia Smart Chicago, IL

Easy, quick results. Had a call, checked insurance which paid half. I paid less $1k out of pocket for it all and didn't have to run out to sit in a doctors waiting room, ever. I saw results in the first week! Nothing to think about, go for this!

3 years ago

Reply from byte

Thats what its all about here at Byte! 😎

Oct. 19th, 2021

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Verified Customer

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Jean Chambers Lawton, OK

I've tried Invisilign and Smile Direct. I was unimpressed with both. My Byte aligners are MUCH more comfortable—no sharp edges and a gradual progression of dental movement. I'm almost halfway through and very happy so far.

3 years ago

Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback!

Nov. 2nd, 2021

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Verified Customer

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Vikki Terry Lyndeborough, NH

I was nervous to begin the Byte journey for my teenage son however we have been thrilled with the results with Byte. I always receive check in emails from Byte and appreciate the customer service they provide along the way. My sons smile has completely changed in only a few months. I can't wait to see the end result, not long to go now!

3 years ago

Reply from byte

Hey Vikki, our goal is to make sure that our customers are receiving the support and care they deserve throughout every step of treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us 💜

Oct. 20th, 2021

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Jaclyn Spry Omaha, NE

It's working great so far. Really like the aligners box and it's easy to use. The only issue was I didn't expect them to hurt so much the first week. Everything was sore and I got some sores in my mouth from the aligners rubbing.

3 years ago

Reply from byte

Thank you so much for your review, Jaclyn! If you have any concerns regarding your aligners, we are here to help! Give us a call at 877-298-3669 or send us an email at support@byteme.com :)

Oct. 27th, 2021

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Lisa Rivera Port Chester, NY

My experience was mostly good. Directions weren't super clear with hyperbyte. In one area it said it was only needed once but in another area it said to use it twice. I also felt the whitener didn't work. It smelled fresh and I felt like I put mouthwash but I didn't see a difference using it. Within the second week of using the retainers I felt I already saw a difference in a smile.

3 years ago

Reply from byte

Hey Lisa. Thanks so much for writing in and sharing your feedback. During your Byte treatment, we want to make the process as easy to follow and simple as possible. We apologize if you did not feel this. Our team is here to answer any and all questions you have, so if you ever need assistance or clarification send us an email at support@byteme.com or give us a call at 877-298-3669!

Oct. 19th, 2021

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Verified Customer

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Michele Dunbar Newtown, CT

Byte has great customer service both before and after purchase. They assign an agent to walk you through all aspects of care. The online portal is very helpful throughout treatment and if there are issues it's very easy to get a hold of someone. The aligners are comfortable and good quality. They straightened my teeth quickly!

3 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Nov. 2nd, 2021

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Luka Dencic Quincy, MA

The payment plan is great and the pricing is good considering what other companies charge for basically the same service. I did experience a lot of pain and discomfort for the first few weeks though I will not take a star away because I know that is part of the journey towards perfect teeth.

3 years ago

Reply from byte

We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com!

Oct. 12th, 2021

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Jajuan Shipman East Hartford, CT

I was looking into getting aligners for about 2 years and my sister recommended them and so far I'm impressed with how dedicated Byte is in making sure they with you all the way throughout my journey and I can't wait to see my results when I'm done with my treatment and would highly refer Byte to anyone along with the pricing and payment options

3 years ago

Reply from byte

We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

Oct. 21st, 2021

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Shawnta Green Bay, WI

I have so far been impressed with the results I've had with byte on my 10th week. I notice my smile has transformed in front of my eyes within a short amount of time. Byte has afforded me straight teeth with a more bearable overbite than before. I'm thankful for the Byte aligners and price is super affordable compared to a few other popular aligner brands.

3 years ago

Reply from byte

This is incredible! We are thrilled for you and your new smile. Thank you so much for leaving this awesome review!

Oct. 12th, 2021

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Mindy Colorado Springs, CO

At first the customer service is amazing.. During the impression phase the customer service and responce time will knock your socks off... But once your a customer it sucks! I couldn't remove my aligners and it took them 8 days to reply to me.. I was crying for 3 days trying everything to get them off and nothing was working.. Worst pain of my life and I've had 3 kids and 14 broken bones... Everytime I have an issue or a question it takes about a week to get a responce and usually they dont help just make excuses... The fantastic polite and instant responce through text ends as soon as you pay them.. I still give it 3 stars because they are working fine! Still a heck of a pain to get off but as my teeth straighten they get easier to remove.. The tool they give doesnt help, I had to buy a vinyl weeding hook to get mine off and still have to use it. But the aligners work fantastic and my teeth and really moving at a fast rate.. Discomfort has improved a lot, whitening foam works fairly well and taste good.

3 years ago

Reply from byte

Hi Mindy, we are so sorry to hear about the beginning of your aligner experience! We are glad that things are going better, but we want to make sure you feel supported the whole way through. If you ever are unable to connect with our team, give us a call at 877-298-3669 or send us a direct message on Facebook and we would be happy to help. Thank you so much for taking the time to leave your feedback:)

Oct. 19th, 2021

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Verified Customer

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Erin Gilbride Lakewood, OH

The entire process has been so easy, and their customer service has been pretty helpful if I had questions. I like the option of only wearing them at night oh but I had to get used to feeling discomfort while sleeping but it's been OK.

3 years ago

Reply from byte

We not only want to get each customer to their dream smile, but we want them to smile the whole way there. :)

Oct. 26th, 2021

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Rebekah O'Reilly Omaha, NE

Byte's aligners work really well! The customer service is amazing, they always check in to see how things are going which is great! Also, they're barely noticeable, people are always surprised when I tell them I have them on.

3 years ago

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Oct. 13th, 2021

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Rena Lebanon, MO

We are halfway through treatment and I can already see a huge difference in my daughters smile. I just wish they would have come a little faster than they did. Also, I fell through the cracks so I was having to ask for updates. I also wish they would have sent all the aligners at once. Instead, I have to order the last two aligners and hope they get here before we are ready for them.

3 years ago Edited January 10, 2024

Reply from byte

Hi- thank you for taking the time to share this feedback with our team. We would love to provide a little clarification and answer any questions you have. When a customer's treatment plans extend past 15 weeks, we only send the first 15 weeks to ensure that everything is on track before proceeding. We promised you and an amazing smile and making sure to check in at that time is hugely important to ensure we can get you there! Our team is here to support you and is committed to getting you a final smile that you love. We are here to provide solutions that work and help us get to the goal of that great new smile :) We are always just a message away at support@byteme.com.

Oct. 19th, 2021

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Verified Customer

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Sue Renshaw Redondo Beach, CA

The initial process was easy and my aligners arrived quickly. My top ones however wouldn't fit, and I was sent a new impressions kit to redo them. My second set arrived quickly again, and fit perfectly. I think I hadn't pressed down hard enough for the first top impressions. Very helpful and quick to respond

3 years ago

Reply from byte

Glad to hear you were taken care of. Now let's get you to your new smile:)

Oct. 21st, 2021

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Suzanne Moultrie Springfield, MA

The entire process was super easy. The communication between myself and Byte has been great. Any questions I have are answered very quickly either my text or email. They worked with me and gave me confidence that it was the right decision. I started to see changes within a month. I highly recommend this process.

3 years ago

Reply from byte

We are thrilled to hear that you are more confident! This is why we do what we do:)

Oct. 21st, 2021

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Tammy Cluff Elsinore, UT

I'm very happy so far with Byte. I'm on my last week 11 and my teeth look great! If you dread going to the dentist like I do this is the way to go. They are great to work with and the price is reasonable. I would definitely recommend Byte to anyone who wants to have a great smile!

3 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth. Thank you for your review!

Oct. 21st, 2021

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Cathryn Johnson, AR

Love the program. I am doing the nighttime plan of 10 hours. So easy, put them in and they fit comfortably, maybe some pressure, then use a little vibration piece that comes in kit for 10 minutes. I always wanted my teeth straight and the monthly financing made it doable for me.

3 years ago

Reply from byte

Thank you so much for sharing your experience!

Oct. 13th, 2021

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Dana Render Atlanta, GA

I wish there was a little more interaction from the dental professionals. I get the emails when it is time to check in and take pictures, but there is never any follow up about the photos. Are my teeth tracking as expected? Is there something I need to be aware of? It seems like that is just a check to ensure I don't voice my warranty that I purchased, but because teeth are so important I wouldn't mind a little more oversight to make sure I am not on the wrong path an doomed to have dentures because I am doing something wrong with my aligners.

3 years ago

Reply from byte

Hi Dana. We hear you and understand you. Throughout treatment we send check-in emails, however, if you are not receiving the email responses from our customer care team, we want to look into this right away. We know that going through this smile journey at home can be a daunting process and we want to make sure you feel comfortable every step of the way. Please give our team a call at 877-298-3669, and let's make sure all your concerns are being addressed!

Oct. 19th, 2021

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Matt Sweeney Middletown, DE

The treatment has been fairly good and successful, but when submitting issues via email it takes about a week for a response, and by that time you're on to your next set. I've also had a few times where I haven't gotten a response at all. Since this could have health implications I would expect a faster response time. When I call i can usually get my questions answered by the end of the day. I also feel like they should do more regular check ins with patients. My check in happened almost at the end of my treatment and I was asked to go back a few sets to correct the teeth that fell off track. I don't really think this is anyone's fault, but by the time I realized some teeth were slightly off track it was too late for me to go back to previous aligners to a set that fit properly. By having more regular check in s this would have been caught earlier. My shipping address was also not updated properly even though I did confirm it in my email to support. They sent my new impression kit to the wrong address and I had to ask for a new one, which took an extra week. Now I have to wait another 3 weeks for my new sets of aligners. This brings me to a total of over 2 months in the same set of aligners. Everyone I've talked to has been pleasant, but getting support has been messy and I've had to reach out multiple times for some issues.

3 years ago

Reply from byte

Hi there, thank you for your review! Once treatment has started, our team sends out check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. Or if you are ever having a hard time getting ahold of our team, feel free to send us a direct message on Facebook and we'd be happy to help from there:)

Oct. 20th, 2021

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Verified Customer

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Jan ward Andover, MN

In the beginning of my treatment, I was very satisfied. I was disappointed about not being contacted toward the end of my 15 weeks. I was not informed until then that I was on a 30 packet program. Each time I sent photos, it would take 2 or 3 days to hear back. Now I'm waiting for 3 to 4 weeks for my next set of 15. Some time is wasted that could have been avoided, I feel

3 years ago

Reply from byte

Hi there, we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout their whole Byte journey. For details on how progress should look or treatment length, this can be found in the customer portal. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 and our team would be happy to assist you right away.

Sep. 28th, 2021

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Verified Customer

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Maria Lucia Zeta Vancouver, WA

Byte Customer service is topnotch. My husband and I had aligner fit issues in the middle of our treatment plan and we reached out. The response was immediate and they helped us get additional aligners at no extra cost, to fix the issues. Happy customers here!

3 years ago

Reply from byte

Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Oct. 13th, 2021

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Hillary Bennett Washington, DC

The quality of the program is very good. I was a special case in that treatment has not been as straightforward for me. This led to a lot of communication and knowing what that looks like. The response window is large but narrows once your case is prioritized by the professional team. If that shift had not occurred, the process would have remained frustrating. The staff is polite and informative. So far I recommend Byte to anyone who requires mild cosmetic work and can be entirely self sufficient in the process.

3 years ago

Reply from byte

Hi Hillary, thank you for sharing your experience! Our Care team is here for each customer every step of the way. For immediate assistance, feel free to give us a call at 877-298-3669. We appreciate you taking the time to leave such a detailed review! :)

Oct. 12th, 2021

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cierrah j simmons Billings, MT

Very easy to use and fast shipping. Love how well they fit in my mouth, a lot smaller and more comfortable than my original retainer from the orthodontist. Also have noticed a whiter smile with the teeth whitener/retainer cleaner that is included.

3 years ago

Reply from byte

This is incredible! We love to see every customer's amazing new whiter and brighter smile. BrightByte is a game changer :) Thanks for the great review!

Sep. 22nd, 2021

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Verified Customer

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Wendy Knisely Northwood, OH

So far everything has gone smoothly and my treatment plan seems to be working well. I chose the night program due to my work schedule and the quality of the product is as stated in their description. I‚Äôve been following my treatment plan and am seeing the results.

3 years ago

Reply from byte

We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Sep. 22nd, 2021

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Olivia Johnson Jacksonville, FL

Only 3 stars because I do give them the speed factor of fixing the teeth is nice. However, it only fixed one tooth. When multiple teeth are crooked, after wearing them for 5 months only one tooth has shifted. It was the main tooth I had concern about, but I would still like to see other teeth fixed as well. Costumer service is always very nice and do reply with a timely manner. I have had to re-tray myself because I had gotten ahead on switching my bottom aligners which is why they did not progress. I do recommend byte, and I have and friends have trusted my word. I value the price of the treatment because of my low income being in college. And the fact that they work with you and will send a whole brand new treatment if you‚Äôre not happy like I did. I am now correctly changing the aligners so now only time will tell how it all goes together, but I am optimistic.

3 years ago

Reply from byte

Hi there, thank you for your feedback. We are happy to hear our Care team is taking care of you. We are here for you to assists with any questions or concerns you may have. For immediate assistance, don't hesitate to give us a call at 877-298-3669. We are here for YOU!

Sep. 22nd, 2021

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Amanda Kronick Sioux Falls, SD

I liked everything about it. The convenience, hyperbyte, easy communication. The website doesn’t prompt me to check in. I also wish I knew the timeline more for retainers. What happens when I am done with my top and have several weeks of only bottom? I hope I don’t have to wear the same aligners on top for the last few months. I also wish my whitening and cleaning gel didn’t explode so I could have tried it.

3 years ago Edited January 10, 2024

Reply from byte

Hi Amanda, thank you for your feedback. Your retainer timeline is based on your custom treatment plan. Our Customer Care team would be happy to answer the question regarding the timeline of your retainers. You can email them at support@byteme.com or give them a call at 877-298-3669. Be sure to let them know the BrightByte exploded and they can replace that for you!

Sep. 14th, 2021

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Verified Customer

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Laurie Ryan Meeker, OK

The kit is so easy to use. The materials are high quality and so far, the aligners have been easy to tolerate. I’m on my 6th aligner and I’m just now feeling a bit uncomfortable when I first put them on - it’s been a few days now and it’s feeling better.

3 years ago

Reply from byte

Thank you for taking the time to review your experience, Laurie! The first few days of a new aligner can be the toughest. The HyperByte will be your best friend, so use it anytime you feel discomfort. We are excited to be on this journey with you, and we can't wait to see your new smile!

Sep. 15th, 2021

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Verified Customer

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Natasha Padilla Pomona, CA

Chose Byte for my 2 teens... instead of braces and wow! How easy the whole process and how fast your teeth straighten. Not even a third of the time they were quoted for, for braces. I would definitely recommend. Best part ots totally affordable.

3 years ago

Reply from byte

Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review!

Sep. 22nd, 2021

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Verified Customer

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Christy Baucom Buford, GA

I didn’t realize my teeth were spreading apart my front teeth!! I took some pictures in the end now I realize I need to get something to need to be done..Then I was hesitated and I kept looking at the Byte advertising..And I went head first now I loved it

3 years ago

Reply from byte

This is so exciting Christy! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 10th, 2021

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Verified Customer

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Tracy Glock Paramus, NJ

I have had issues with my aligners. Weeks 8-10 were cracked out of the package before wearing them. It took a while for the replacement aligners to arrive and my teeth shifted. I did appreciate the replacements. Unfortunately I continue to have issues with the replacement week 10 aligners. The bottom has a tear making them unusable to wear and the top has mini cracks. I wake up with blood in my mouth. I really just want the top and bottom gaps to close. If replacement week 10 aligners could be sent I would appreciate it so much.

3 years ago

Reply from byte

Hi Tracy- thank you for sharing this feedback with our team. We want to get this concern addressed right away! Please send us an email at support@byteme.com, give us a call at 877-298-3669, or send us a message on Facebook, we got you!

Sep. 10th, 2021

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Verified Customer

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Cody coppola Chattanooga, TN

Bytes customer service and engagement teams have been top notch since we first connected with them. The product has been so easy to use and even though I’m not even half way through treatment I can tell noticeable differences.

3 years ago

Reply from byte

Yes Cody! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Sep. 10th, 2021

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Verified Customer

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Devon Brasher Abilene, TX

It has been such an easy and effortless process, from the first time I reached out to Byte until present day. I just started my 10th week with the eligners am can already see a vast improvement with my teeth. It is affordable and effective!!!

3 years ago

Reply from byte

This is awesome Devon! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Sep. 10th, 2021

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Verified Customer

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PalmaKise Walker, MN

I really like that the staff has been very courteous and helpful with any concerns or questions throughout my process. I dislike that I had to separately order the white bright, it is an important product offered with the aligner package.

3 years ago Edited January 10, 2024

Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 10th, 2021

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Verified Customer

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Miesha Miami, FL

Byte so far has been a great experience! My teeth are moving along well and I haven’t had any major issues. The hyperbyte gadget is a life saver because it helps to sooth the ligaments around the teeth and to move faster. I definitely recommend Byte!!!

3 years ago Edited January 10, 2024

Reply from byte

Byte is proud to offer a better and more convenient way to get the smile of your dreams without the trouble of the metal braces :) Thank you for the great review!

Sep. 10th, 2021

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Verified Customer

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Rhakia Richardson Freeport, NY

Great experience thus far, easy to be fitted, received aligners within 2 weeks, great customer service whom seems to always be avaliable or quick to respond with friendly advice and the aligners have been moving my teeth rapidly in just a few weeks I already see a huge difference(MY EXPERIENCE)

3 years ago

Reply from byte

Yay Rhakia! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Sep. 10th, 2021

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Verified Customer

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Yasmine Pico Studio City, CA

I feel supported through this process that has been amazing. After 2 days of wearing Byte, a headache I had for 5 weeks. In addition to my teeth looking amazing even halfway through, my whole face has changed. Issues I had in my mouth like biting my cheek have gone away. I literally couldn’t have made a better decision.

3 years ago

Reply from byte

Yay Yasmine! We are so happy to hear about this awesome experience. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Aug. 26th, 2021

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Verified Customer

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Nicole Markel Tuttle, OK

The process to get everything setup was very easy. I got my aligners quickly and I’m currently on week 9 of 13 and so far I’ve seen great results. I would like to know how to get more of the bleach/sanitizer solutions. I think the kit should include 2 bottles.

3 years ago

Reply from byte

Hi there! Thank you for leaving this feedback. We provide one free bottle of BrightByte for each treatment purchased. More BrightByte can be purchased on our website or send us a direct message on Facebook and we'll see what current promotions we have going on:)

Aug. 17th, 2021

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Verified Customer

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Aubrie Cyphers Salem, OR

I wear all day aligners and sometimes you just want a bite of something, or you want to taste something. I cook a lot. And unfortunately it's not convenient. So I would recommend the night aligners. I only eat 2-4 times a day, but when cooking or traveling, it kind of sucks. My aligners fit great, and my teeth only hurt for the first week and maybe a day when switching to a new aligner.

3 years ago

Reply from byte

Thank you for providing this feedback! Our team is here for you every step of the way, so if you have any questions, don't hesitate to reach out!

Aug. 18th, 2021

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Verified Customer

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Sophia Ruiz Miami, FL

The whole process for start to finish was smooth. I got my liners in about 2 weeks from sending in my impressions. I am currently correcting over crowding and cross bite. So far I’m excited with the results. Can’t wait to see the end!

3 years ago

Reply from byte

It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)

Aug. 10th, 2021

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Verified Customer

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Brittany Clark Athol, ID

Byte has been great to work with! My treatment plan has been extended much longer than advertised. But I'm appreciative that they are trying to get my smile perfect and at no additional cost to me. They are a quality product and a quality company. I highly recommend using Byte for your smile correction needs!!

3 years ago Edited January 10, 2024

Reply from byte

WOOHOO, week 11! :) We are so happy to hear you are seeing noticeable changes already. As you finish up treatment, please do not hesitate to reach out with any questions, concerns, or even if you just want someone to hype up your new smile. Our team has got you covered!

Aug. 9th, 2021

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Verified Customer

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Donna LaCerte-Blais West Boylston, MA

I am in the middle of week 4 with my aligners. So far I have had a positive experience in all aspects of my process. Customer service has been great and responsive. I have not had any issues. And, am looking forward to continued improvement with my teeth:)

3 years ago

Reply from byte

Throughout your entire treatment, our customer care team is here to provide you support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)

Aug. 9th, 2021

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Verified Customer

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Cassandra Carlyle Brenham, TX

I love the convenience of in home treatment. I wish I knew that I could request smaller trays at the beginning as my first attempt at impressions was unsuccessful. The care team was quick to help out though and I was quickly sent a new kit. It would also be great to have an up front breakdown of cost differences for treating top and bottom versus just one or the other.

3 years ago

Reply from byte

Thank you for this feedback, Cassandra. We appreciate any and all feedback that can help us better serve our customers. We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Aug. 3rd, 2021