byte

The process so far has been so quick and easy. The customer service was very helpful and kind. Now I can’t wait until I receive my aligners.

The customer service is great the product actually works and byte has completely changed my life

Great experience getting my questions answered and address all of my concerns, up front, before I paid anything! We’re excited to see the smile I have on the other side of the treatment! Go Byte! -Phill

I like how quick they were with me and how helpful they were with the changes that I had to have done to the plan. The only issue I have had is that I had to switch to a one time payment from the bytepay and I was told I would get the refund in 3 to 5 business days and it has been 2 and a half weeks and I haven't received it yet

I was impressed at first but my teeth did not move hardly at all even after 12 weeks. It took nearly 6 weeks to get my new aligners & another 15 week treatment plan. I think it is unrealistic to expect to see results in 3 months if you have crowding. Also, it takes a week before you hear back from anyone which is not good. It is still to be seen if this will work without a dentist looking at my teeth every 2 weeks. I should have had new adjusted trays probably in month 2 because my teeth were not moving properly so the aligners didn’t fit.

I love byte! Super easy company to work with & I did my stuff all online. There super helpful & love that they check up on me to see how my progress is going!! Best company ever.

From start to where I am now (week 9) the process has been so easy. Customer service has been great. I appreciate the follow up. I've already seen a huge difference and I am only halfway through treatment.

Wonderful experience..customer service was great! Professionally, they did all the right steps in explaining the procedures and walking the customer through the whole experience and providing the materials needed to make this way of getting braces really work.

After paying off all my student debt, I decided to reward myself with something I'd been thinking about for a long time: fixing my post-teen-braces, slightly crooked teeth (yes, I know I should have worn my retainers...). I don't necessarily care about cosmetics since my smile is already pretty straight; I just wanted to straighten them out perfectly so it's easier to floss and keep my teeth clean. -- GETTING STARTED: After reading TONS of reviews on Byte, Candid, Smile Direct, and Invisalign, I decided to go with Byte because they actually focus on fixing your bite structure, instead of just straightening teeth. I went in with a lot of hesitation due to poor reviews on their customer service. But I figured I'm a pretty persistent individual and promised myself to not let things slide. I received my Byte impression kit quickly. The at-home impressions sucked, and it felt like ripping cement off of my teeth every time. Luckily they came out pretty well and I got my digital plan quickly. My rep (Lilly) was super communicative in the beginning, and walked me through the whole thing when I had questions. -- PURCHASING: When I signed up for the plan I was under the impression I would be wearing both top & bottom aligners, according to my digital plan. It took about 2 months to receive them in the mail. Initially, it looked like they had forgotten the top aligners since only the bottom aligners were in my order. I reached out by email to ask if this was a processing mistake. It took a few days for them to look into the issue, and then they informed me that my plan only required bottom aligners; my top teeth are apparently perfect which is very rare. They said my top teeth would naturally adjust since my bottom teeth really do not have a lot of moving to do (I'm mostly dealing with a few slightly overlapping teeth in the front). I do wish they had communicated that sooner, since I did technically sign up for something misleading. It wasn't a huge deal (it was actually good news in my mind), but basically they changed my plan without notifying me after I paid. Unfortunately you cannot get a discount for a treatment plan with only a half-set of aligners, so I still had to pay full price.... although they were super nice about it & upgraded me to BrightByte Pro for free, and offered to create/send me the top aligners even though they wouldn't change my teeth. They also sent me the a free set of the full (top and bottom) retainers for wearing at night after my treatment is complete, since only the bottom one arrived in the original shipment. -- TREATMENT: It has been about 5 weeks in so far, and I'm actually glad my plan only requires bottom aligners because they are a lot less noticeable than a full set. My bite still feels normal, and my top teeth still align with my bottom teeth well. I have not had any issues with sharp or misfitting aligners (yet), and they haven't been too uncomfortable. The vibrating Hyperbyte surprisingly helps with the pain, which I really only experience the first day when switching to the next aligner. -- CUSTOMER SERVICE: The customer service has been better than I thought (except for a few small hiccups in the beginning). In my experience, a phonecall is the best way to reach them/discuss issues since a few customer service emails I received were quite vague. Additionally, I went with the "split-it" credit card payment plan since I liked that there is no interest. It's been very easy and the payments have been correct every time, plus I get additional rewards on my credit card. -- OVERALL: I would give a 4.7/5 for customer service, and 5/5 for the ease of treatment. I would give a 3/5 for price though, since I still had to pay full price for only half a set of aligners. I would recommend using Byte for fixing small cosmetic/bite issues! -- BONUS: I just learned that Byte is the only aligner company with recycle-able aligners! You can save your used aligners, then mail them to their facility for recycling so they don't end up in a landfill. LOVE this eco-friendly mission of their brand!!

Excellent customer service. Fast replies and very simple process. Byte is perfect for anyone who wants to align their teeth from the comfort of their own home!

Byte is an amazing company that is helping me transform my smile. Their customer service team is friendly, helpful, and they really care about your journey to straight teeth! It's fast, easy, and affordable. 10/10 would recommend!

I'm one-third through the Byte system for my smile, with great results. Affordable. Great customer service.

Highly recommend! I went back and forth for months on what company I wanted to use. I decided on byte for multiple reasons but my final decision was the customer care. Lindsey called me and helped me with everything. I’m 7 weeks into my 15 week program and get compliments every day on how much better my teeth look! ❤️❤️❤️

The whole process was simple and affordable and the results were amazing! I finally have the smile I’ve been wanting for so long, and all in only a few months! The customer service is also top-notch. They are always checking in on you to make sure everything is going well. Everything is so well explained in the packet along with pictures so you know exactly what to do. Very satisfied with my experience.

The people were so nice during the whole process. They email you once in a while to make sure everything is alright. My smile is getting better and better too. It's a little uncomfortable sometimes but that's because the teeth are shifting. I'm getting so confident. Plus my smile is getting white with the byte whitening foam!

Amazing product! My teeth are finally getting straight. It’s so easy, and shockingly affordable. The service is impeccable and they are always so fast in responding to any questions or concerns. My wife is also looking at getting Byte aligners after seeing how well they work and how great the company is to deal with!

What i like most about the company is that they are very helpful and resourceful. Also understanding when it come to payments. they will work with you if you may have difficulty paying at the moment.

So far have received excellent customer service by Alex. I haven’t received my aligners yet and am excited to improve my smile!

Byte has been overall amazing! It's no trouble at all to take out and put in aligners at work or at group events. Whenever I get questions about it I can easily answer and people seem very eager to try it! No regrets on my part and I'm so happy I went through this process!!!

The Byte team was awesome and super helpful! The website was super easy to use and they couldn’t have done a better job! Very excited to receive my aligners! I am looking forward to my new smile that I’ve gotten to see already virtually, can not wait!

Byte delivered everything on time. The packaging, the presentation of the kit is very elegant. Daughter had no issues following the instructions. She had some discomfort at the beginning but no issues now that she is towards the end of the process. Her smile has always been pretty but now her teeth are also nicely aligned!

Customer service has been great! They are quick to respond and helpful and I am seeing a quick transformation of my smile. I can't wait to see my forever smile. I have no complaints about byte at all. I highly recommend!

I love how easy and Pain free. I’m loving my smile! Thanks Byte.

Byte is awesome so far. I can feel a difference already it seems like with my teeth. After not smiling with my teeth for 21 years I finally feel my confidence gaining back! The aligners are super comfortable and super easy to put in and take out. The customer service has also been great. They’re quick to respond and have answers to all of my questions. I 10/10 recommended byte!

My favorite part of the process was being able to do everything at home, over messenger and texting my advisor. Byte agents respond very quickly and answer all my questions. I was able to receive my aligners much earlier than expected. I love how there are so many avenues to find support. The materials sent with each step are nicely presented. Class act!

I have just purchased my aligner treatment plan and I’m so excited! The whole process has been extremely easy thus far, with the added convenience of doing everything from home. I had some questions when my treatment plan first rolled out, and customer service was so prompt and helpful to make the needed changes in order for my plan to be corrected. I’ve been incredibly pleased with my customer service advisor and how quick the response time has been. My treatment plan is 18 weeks long, which is much shorter than I expected, and the price is excellent. So far I’m very happy that I chose Byte!

I'm middle-aged and I didn't think I could change my smile but I'm doing it! Halfway through my treatment and I'm so glad I chose to do this. I thoroughly researched the marketplace for invisible aligners and Byte came out #1 for me. The impression and treatment kits are easy to use and customer service is excellent. They offer an affordable payment plan if you don't have insurance so what are you waiting for?

I started my journey with byte 12 weeks ago and I started seeing results in the first 3 weeks. I expected tons of pain due to how munch my bottom teeth need to move. I’ve had a little discomfort the first day each week that I put a new set in. But no discomfort after that first day. The BrightByte is AMAZING it’s had my teeth whiter than I’ve seen them in years. I would highly recommend using them. Nothing beats not having to go to the orthodontist in person. The customer service is top notch!!

Love, love, love the progress I’m seeing! I’m over halfway done and I’m already practicing my smile, something I’ve hardly ever done! People already notice and can’t believe how fast it’s worked:)

Byte has great customer service and a great advising team! They answered all my questions and concerns thoroughly! I can’t wait to get my Aligners in the mail!

I’m so beyond happy with my experience with byte ! Would definitely recommend 10/10. The team is so accommodating and very helpful. Plus they offer a lifetime guarantee ! They also sent me a free LED whitening kit. If you’re second guessing, don’t !