Name: byte
Rating: 4.3

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Mergim McKinney, TX

1 star because the product is very poor and it's uncomfortable. Not guaranteed or money back like you guys promise. You're company is a scam.

2 years ago

Reply from byte

Hi Mergim, we want to assist with any concerns you may have regarding our product. Please give us a call at 877-298-3669 and let's get you taken care of. We provide full refunds to those who are not deemed as candidates at the time we evaluate the impressions. If you have any questions concerning this, please reach out and we'd be happy to help.

Nov. 2nd, 2021

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Verified Customer

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Melisa Spangler Peach Bottom, PA

Things are working, great customer service so far.

2 years ago

Reply from byte

Thank you, Melisa!

Nov. 2nd, 2021

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Nathan Files North Hollywood, CA

Little defined guidance, terrible customer experience and so far minimal actual results

2 years ago

Reply from byte

Hi Nathan- thanks for taking the time to share this feedback with our team. It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. You can reach our team via email at [email protected] or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

Nov. 2nd, 2021

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Verified Customer

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Neiky Profit

Although the aligners are working they are not a perfect fit.

2 years ago

Reply from byte

Hi there. Our team is here to help! Send us an email to [email protected] and our customer care team can check the fit of your aligners and make sure you are on track towards your dream smile :)

Oct. 25th, 2021

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Verified Customer

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Alexis Urbana, OH

My teeth look great in a short amount of time!

2 years ago

Reply from byte

Woohoo! We are so excited for you, and we can't wait to see your new smile!

Oct. 19th, 2021

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Francine Moreno San Diego, CA

The aligners cut the inside of my cheek and my tongue is impacted a bit.

2 years ago

Reply from byte

Let's get you in contact with our team to assist you with this. Give us a call at 877-298-3669 or send an email over to [email protected] and we'll get you taken care of :)

Oct. 20th, 2021

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Laura Beyer Champlin, MN

I'm excited that my teeth look straighter already

2 years ago

Reply from byte

Woooo! We are so excited for you!

Oct. 18th, 2021

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Beth Henson Spokane, WA

So far I'm really excited with what the retainers are doing

2 years ago

Reply from byte

Thank you! Now let's get you to your dream smile:)

Oct. 20th, 2021

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Verified Customer

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Lynee Parsay El Dorado Hills, CA

Fast results and excellent customer service

2 years ago

Reply from byte

Hey Lynee, we love hearing about your experience thank you so much!

Oct. 20th, 2021

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Erin Goldfarb Santa Monica, CA

I love the aligners but some times the customer support is not great

2 years ago

Reply from byte

Hi Erin! At Byte, we want to make sure you feel supported through every step of your smile journey. While we are happy to hear you are loving your aligners, we want to make sure you know our team is here for you. If you ever have a question or concern, please do not hesitate to give us a call at 877-298-3669 or you can ever shoot us a message on Facebook and we'll make sure you're being taken care of!

Oct. 19th, 2021

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Verified Customer

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Meaghan Lea Villa Midland, TX

I have seen a drastic change sooner than I expected.

2 years ago

Reply from byte

Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎

Oct. 20th, 2021

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Verified Customer

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Michael Griffiths Bellingham, MA

they have been easy, and not that inconvenient

2 years ago

Reply from byte

Our goal is to make sure that each of our customers progress through treatment with all the support and care they truly deserve 😎 Please do not hesitate to reach out if you have any questions or concerns, we are more than happy to help!

Oct. 20th, 2021

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Verified Customer

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Travis Hudson Umatilla, OR

Comfortable, affordable, and quick results.

2 years ago

Reply from byte

Hey Travis, so happy to hear about your experience! Thank you so much for the feedback 😀

Oct. 20th, 2021

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Verified Customer

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Jeanne Franck Houston, TX

Ease of process and experiencing quick results.

2 years ago

Reply from byte

Woohoo thank you for your feedback!

Oct. 20th, 2021

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Verified Customer

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Danielle Palazzo Fairlee, VT

Easy, efficient and really simple instructions

2 years ago

Reply from byte

The three things we love most, put them together = Happy customers 😎

Oct. 20th, 2021

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Verified Customer

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Michelle Reader

The support, customer service and product is exceptional.

2 years ago

Reply from byte

This is what we love to hear! Thank you for sharing :)

Oct. 20th, 2021

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Verified Customer

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Marisa Williams North Las Vegas, NV

The process is easy, fast and my smile is awesome.

2 years ago

Reply from byte

You said it best! Thank you for your feedback 😁

Oct. 20th, 2021

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Verified Customer

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Dj Miller Bridgeport, CT

I've seen a dramatic improvement in my smile already.

2 years ago

Reply from byte

Now that's worth smiling about, thank you for sharing 😁

Oct. 20th, 2021

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Verified Customer

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Luke East Glastonbury, CT

Very easy to use, no dentist appointment necessary

2 years ago

Reply from byte

That's right, we got our customers covered from the comfort of their very own home. Aligning your teeth has never been so easy! 😎

Oct. 20th, 2021

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Verified Customer

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Shaun Hammersmark Boise, ID

Easy to implement - easy to follow - see results!

2 years ago

Reply from byte

Easy peasy, can't lose!

Oct. 19th, 2021

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Verified Customer

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Alex Rusch Coleman, MI

My HyperByte stopped working after 3 weeks and getting a new one is taking a long time.

2 years ago

Reply from byte

Hi Alex, our Customer Care team is here to help with any questions or concerns you may have. Give us a call at 877-298-3669 and we'd love to help!

Oct. 19th, 2021

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Tony Chicago, IL

Not quite finished yet for final results. A few moire weeks to go.

2 years ago

Reply from byte

So close! We can't wait to get you to that final step:)

Oct. 20th, 2021

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Verified Customer

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Melissa Cioffi Beacon, NY

Super responsive to all questions and in a timely manner!

2 years ago

Reply from byte

That is what we love to hear! Let us know if you have any questions :)

Oct. 19th, 2021

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Verified Customer

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Shane McHugh Albany, NY

Great product, and a wonderful support team

2 years ago

Reply from byte

We are here for you! Thank you for sharing :)

Oct. 20th, 2021

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Calvin Allentown, PA

They are easy to put on and remove to clean

2 years ago

Reply from byte

Easy peasy, cant lose! 😎

Oct. 19th, 2021

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Dina Schoulten Kaysville, UT

It's relatively easy and I can see my teeth getting straighter.

2 years ago

Reply from byte

This is so exciting! We can't wait to get you to that last step, Dina :)

Oct. 20th, 2021

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Verified Customer

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Krissy Rankin Little Rock, AR

Great Customer Service, Met Expectations, Ease of Use

2 years ago

Reply from byte

Love to hear it!

Oct. 19th, 2021

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Ted Kelly Lexington Park, MD

Love them, they are so easy to work with

2 years ago

Reply from byte

Easy peasy, cant lose! 😉

Oct. 19th, 2021

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Gina Pita Palmdale, CA

Very professional and great customer care

2 years ago

Reply from byte

This is how we do it 👑 Don't hesitate to reach out if you got any questions!

Oct. 19th, 2021

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Tracy Rohlfsen Readlyn, IA

Still in early stages of treatment but so far I'm satisfied with my treatment

2 years ago

Reply from byte

We are happy to hear this, Tracy. We know it's only the beginning, but we can't wait to get you to that last step! :)

Oct. 20th, 2021

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Jessica Wilson Forney, TX

Effective treatment and great customer service

2 years ago

Reply from byte

Woohoo that's what we love to hear!

Oct. 19th, 2021

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Verified Customer

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Josh Carrell Monroe, LA

Easy to use, effective, and no doctor visits

2 years ago

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Oct. 19th, 2021

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Jodie Wilhelm Mesa, AZ

The hyper byte stopped working. Also my teeth straightening process isn't going well or as planned

2 years ago

Reply from byte

Let's get you in contact with our team to assist you with this. Give us a call at 877-298-3669 or send an email over to [email protected] and we'll get you taken care of :)

Oct. 19th, 2021

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Rebecca McPherson Belmont, NH

Regular contact and check ins and prompt replies

2 years ago

Reply from byte

Fantastic to hear you're having a great experience, Rebecca :) We can't wait to get you to that last step.

Nov. 2nd, 2021

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Heidi Snyder Winter Springs, FL

I'm on week 8 and already seeing a great improvement!!

2 years ago

Reply from byte

This is incredible! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to [email protected] any time you have questions:)

Nov. 2nd, 2021

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Brad Baer Philadelphia, PA

user experience has been phenomenal at every step.

2 years ago

Reply from byte

We work hard to make the process to getting your new smile as smooth as possible. We are glad to hear about your positive experience!

Nov. 2nd, 2021

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B. Jourdan Orland, IN

Impression kit was easy, aligners fit great with no discomfort.

2 years ago

Reply from byte

YAY!! We are thrilled to hear that things are going well and that everything has been tracking properly. We cannot wait to see your results, we hope you'll share some before and after photos with us :)

Oct. 19th, 2021

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Coreen Buntting Chesapeake, VA

Fast easy way to have straight beautiful smile

2 years ago

Reply from byte

That's what Byte is all about! Thank you for sharing :D

Nov. 2nd, 2021

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Britney Justice Silver Spring, MD

I don't feel like they are effective. Spaces have gotten worse while bite has improved

2 years ago

Reply from byte

Hi there, if you have any questions or concerns, our Care team is here to help. Send us an email at [email protected] and we'd love to assist.

Oct. 19th, 2021

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Katherine A Brooks Arroyo Seco, NM

Unbelievable precision with how they fit.

2 years ago

Reply from byte

We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to [email protected].

Nov. 2nd, 2021

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Jenalee Attwood Port Angeles, WA

Quick results. Effective whitening. Affordable treatment.

2 years ago

Reply from byte

Getting each customer the smile they deserve:) Thank you!

Nov. 2nd, 2021

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Chris Koska Pittsburgh, PA

on-the-ball. good communication. well planned

2 years ago

Reply from byte

We love to hear it! Thank you for your review!

Nov. 2nd, 2021

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Angelina Perez Running Springs, CA

I am nearly done with treatment and have a substantial overbite. Little value given the cost

2 years ago

Reply from byte

Hi Angelina, our Care team is here to help with any questions you may have. Shoot us an email at [email protected] and we'd love to assist.

Oct. 19th, 2021

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Sarah Dahl Appleton, WI

Easy to use system and good communication!

2 years ago

Reply from byte

Thank you for sharing, Sarah!

Nov. 2nd, 2021

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Sandra Small Post Falls, ID

Their service is great and the cost is reasonable!

2 years ago

Reply from byte

Thank you for sharing this great review!

Nov. 2nd, 2021

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Ethan Samuelson Providence, RI

They are easy to use and most importantly they work

2 years ago

Reply from byte

Yes! We are so happy to hear that you are enjoying your progress. Thank you for your review!

Nov. 2nd, 2021

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Jeff Townsley Lincoln, NE

Very easy process and so far great communication

2 years ago

Reply from byte

Thank you for your review!

Nov. 2nd, 2021

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Jaclyn Okiishi Aldrich, MO

not sure how my teeth will turn out yet, but I like the process so far

2 years ago

Reply from byte

We can't wait to get you to that last step!

Oct. 20th, 2021

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Delanie DelRoss Brewster, MA

Great product great experience great outcome

2 years ago

Reply from byte

Thank you for your review, Delanie!

Nov. 2nd, 2021

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Jonealya Wells-Mohn Saint Paul, MN

Very nice customer service and evident care for customers

2 years ago

Reply from byte

That's what Byte is all about! Thank you for sharing :D

Nov. 2nd, 2021