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8.4

Overall Score

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Jessica Kretzenger Tewksbury, MA

So far so good! Great customer service. Just started week 3 last night and can already see a difference. Cant wait to get my smile back!

3 years ago

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Reply from byte

So soon! We can't wait to get you to that final result, Jessica.

Feb. 28th, 2020

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Jenny Ryals Miami, FL

I researched what was probably close to every available option out there for invisible aligners before deciding on Byte, for two main reasons: their customer service rave reviews and the Hyperbyte device. Since everyone else's reviews helped me reach this decision, I wanted to share one of my own to confirm that the customer service is indeed 10/10 fantastic, and the hyperbyte is just awesome too, it really does make things feel so much more comfortable as you go. If you're at all on the fence between options still, look no further, this is 100% the one you want!

3 years ago

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Reply from byte

Doing your research is SO important! Thank you for placing your trust in us, Jenny. We've got you covered every step of the way!

Feb. 28th, 2020

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Steve Broome Burbank, CA

Great experience the absolute best purchase I’ve made. Love the convenience, comfort and affordability. Thanks Byte

3 years ago

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Reply from byte

Thank you for your review!

Feb. 28th, 2020

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Elda Martinez Burbank, CA

Would definitely recommend Byte to anyone considering aligners. Their customer service is excellent. They have a really buttoned up operation over there.

3 years ago

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Reply from byte

We appreciate your review, Elda! Thank you :)

Mar. 11th, 2020

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Erika Perez Miami, FL

Week 4 and I am already seeing small results. I feel my bite different in such a short amount of time and I can't wait to see the end results! I am also astonished by the costumer service. I have talked with three different individuals and all of them have gone above and beyond.

3 years ago

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Reply from byte

Isn't it great to see results so soon?! Don't forget to use your HyperByte daily! :)

Mar. 11th, 2020

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Arianna Hatlestad Canyon Country, CA

Byte has made me so happy! I’m half through my treatment plan and already notice a huge difference! I love smiling now!

3 years ago

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Reply from byte

Thank you for your review! Isn't the HyperByte great?!

Mar. 11th, 2020

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Tyler Locklear Dallas, TX

Process has been easy, aligners fit great, and the hyperbyte has really helped speed up the process!

3 years ago

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Giselle Spivey Spring, TX

Byte aligners provide a fast and effective way to straighten your teeth at home with no office visits required. I’m halfway through my treatment plan and very happy with the results so far! Their customer service is wonderful and always quick to respond.

3 years ago

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Reply from byte

Our care team does everything we can to provide you with the best care possible. You're halfway there!

Mar. 11th, 2020

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Melissa Monte Santa Monica, CA

Really loving my Byte experience so far. I'm 9 weeks in and already notice a huge difference. I did a fair amount of research before choosing an aligner company, and what sold me is that Byte's process is half the time commitment on average because of their technology Hyperbyte. Also, the customer service is phenomenal. I get an email every few weeks from a Patient specialist. I've even sent in progress photos so i can make sure I'm on the right track. HIGHLY recommend Byte to anyone who wants to feel super proud of their smile each day.

3 years ago

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Reply from byte

We're so excited to get you to your final results! Our care team does everything we can to make sure you're moving through your treatment well and getting the best care possible. Please, never hesitate to reach out to us with any questions you may have.

Mar. 11th, 2020

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Giannina Gutierrez Bethesda, MD

Product seems to be working. I feel my teeth shifting everyday! I look forward to seeing my new smile!

3 years ago Edited September 14, 2021

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Reply from byte

We can't wait to see, either! If you ever have any questions or concerns, please know that our care team is always there to help.

Mar. 11th, 2020

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Stephen Beers Syosset, NY

The team at Byte has been absolutely amazing so far. I am loving my new aligners, and can wait to see my new smile. Lily is great!

3 years ago

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Reply from byte

We love Lilly, too! Thank you for placing your trust in us. We can't wait to get you to those final results!

Mar. 11th, 2020

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Genii Couture ,

During the first month I thought I had made a big mistake going through with byte but the in month two I decided to compare my before and after and I was shocked. It’s working. Can’t wait to finish. Will be smiling like an idiot for no reason😂

3 years ago

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Reply from byte

It can take time to notice those results ;) We're so happy you've placed your trust in us and we can't wait to keep it going! If you ever have any questions or concerns, please never hesitate to let us know.

Mar. 11th, 2020

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Ruhma Farhat Bell Gardens, CA

I love the results. My smile is whiter straighter. Thank You

3 years ago

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Reply from byte

Woohoo! That's amazing :) Thank you for your review!

Feb. 28th, 2020

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Dan Hale Columbus, OH

I had Invisalign in the past but it didn't take. I knew how much of a hassle it was to get my impressions and all the orthodontists appointments I had to go through for Invisalign. So I was a little skeptical of a company offering a do it yourself no appointments kit. I have to say that I am glad I chose Byte. The kit came within 2 days. Plenty of instructions and videos to make sure your impressions come out right. Sent my kit back and within 3 weeks of purchasing the aligners, I had a full set of 17 weeks of aligners sent to my house. Super easy to use. I am 7 weeks in and I can already see such a difference. Also it only cost 1/3rd of Invisalign. If you are on the fence, I would take the jump and give Byte a try. Great company and amazing customer service.

3 years ago

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Reply from byte

We do our best to make your process as easy as possible. Thank you for placing your trust in us!

Mar. 11th, 2020

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John Romney Phoenix, AZ

Very happy with byte! I am about half way done with my treatment. I love hyper-byte and how it’s cura treatment time in half!!

3 years ago

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Reply from byte

Halfway there! The HyperByte is great! Did you know it can also help ease any discomfort throughout your treatment?

Mar. 11th, 2020

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Christy Samms Amherst, OH

Inexpensive, high quality, effective treatment for straightening teeth.

3 years ago

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Reply from byte

Thank you for your recommendation!

Mar. 11th, 2020

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morris Black North Hollywood, CA

I’ve been using the product for about 3 months now and yeah it works!

3 years ago

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Reply from byte

Woohoo! We're so excited that you're seeing results. One step closer to that final aligner!

Mar. 11th, 2020

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Johnny Steven TV Fitzgerald, GA

love it! everything has been great so far. Plus really good customer service.

3 years ago

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Reply from byte

Thanks so much! We're pleased we could get you to your desired results.

Mar. 11th, 2020

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Edgar Ramirez Houston, TX

Do not throw your money! I’ll try to make it as quick and simple possible. I was excited about this treatment as all of you, I placed my order on 7/2019 my treatment was supposed to be done by 10/2019 we are in March/2020 & I’m continuing my treatment. Once you finish your “whole treatment” it’s not over! You will have to order aligners every 3 weeks! Why? Because they only send you 3 sets at a time and do ground shipping, I’m currently waiting on more aligners as I type and I’ve been waiting FIVE weeks! All they have to say is “I’m sorry” I just got off the phone and asked if they could overnight to compensate my LONG WAIT TIME, they said no. So don’t expect to get sitting overnighted, all they want it their money, I paid my treatment in 3 months, everything went down the drain after that. BTW I had braces as a teen so don’t think I had crazy crooked teeth. I can still see myself wearing aligners for AT LEAST 4 more months.. Do yourself a favor and go elsewhere.

3 years ago

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Reply from byte

Hi Edgar, We appreciate your feedback, and would love to look into this further so that we may address your concerns. Please reach out to us directly via our support email at or 877-298-3669. We're happy to help get you taken care of.

Mar. 6th, 2020

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Elke Von Merck Eugene, OR

I love love love this company. i couldn’t have chosen a better company to go with. I love the service, how easy it is, and the hyperbyte!!! (which no other company offers) and i’ve just had the best experience and i HIGHLY recommend these guys. thank you byte!!!

3 years ago

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Reply from byte

This makes us so happy to hear! Thank you for your review, Elke!

Mar. 11th, 2020

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R Canastota, NY

I am on week 9 of my aligners and they have not fitted correctly on my top teeth since week 1. I have made numerous contacts to byte explaining my dissatisfaction. The whole process from day one has been a headache. I can’t urge anyone enough to to just do it the correct way and go to your dentist and get properly fitted as proper treatment . Currently waiting out the 7 business days for a response now that they have decided to send my treatment plan back to the orthodontist.

3 years ago

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Reply from byte

Hi there, we appreciate your feedback, and we would love to look into this further for you if you could reach out to our support team. We do our best to provide you with as seamless of an experience as possible to get your teeth aligned, and we'd love to improve this!

Mar. 10th, 2020

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Matthew Haefele Batavia, NY

Price is very reasonable, and the results are showing already. Customer service is great too.

3 years ago

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Reply from byte

Isn't it great to see results so soon? We're happy we could offer you a treatment that is safe, effective, and efficient for your needs! Never hesitate to reach out with any questions you may have.

Mar. 11th, 2020

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Billie Ruth Bingham Keller, TX

This company is the best for getting a great smile without any hassle. They are quick to respond to any questions and even have a LIFEtime guarantee. Check it out.

3 years ago

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Reply from byte

Thank you for your review! It means everything to us to get you to your desired results.

Mar. 11th, 2020

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Tacomalexie Hamtramck, MI

I am on week 14 of 15. Having my smile straightened that fast has been wonderful! The retainers have even helped me kick some bad habits-like snacking and chewing my nails. I will say at week 14 my bottom teeth are not straightened fixed. I reached out to Byte as they have a guarantee and I was told they will fix my bottom teeth for free-with more retainers im guessing. Overall it’s been a good experience. Four stars because I need a longer treatment plan and because they hardly reach out to you once you buy the retainers.

3 years ago

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Reply from byte

Thank you for your review! We love a multi-tasking plan, don't you? ;) We do our best to provide you with the best possible plan, but we also know every anatomy can be different. We appreciate you letting us know of this so that we can get you to that ultimate result! If you have any questions, please never hesitate to reach out to us.

Mar. 11th, 2020

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Brooke Sanderson Dallas, TX

Loving my results so far!! Excellent customer service too!

3 years ago

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Reply from byte

Thank you for your review, Brooke! It means a lot to our care team to get you to your ultimate results.

Mar. 11th, 2020

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Kimberly Wages Boise, ID

I chose Byte because their plan is the most efficient, has extras like hyperbyte, to get your teeth straightened faster, and added whitening treatments. Customer service so far has exceeded my expectations and I am excited to start my treatment!

3 years ago

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Reply from byte

We're so excited to hear you're happy, Kimberly! Can't wait to get you started on your way to that amazing end result ;)

Mar. 11th, 2020

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jaycee deinstadt Bend, OR

Byte has given me a beautiful smile, I have 4 weeks left and all of my gaps are already gone! I have little to no spacing and am extremely pleased with my results so far. I’ve been checked on by the team periodically to see how my treatment was going and have had a great experience since the beginning.

3 years ago

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Reply from byte

You're so close to the final results! Thank you for being a part of the byte family, Jaycee!

Mar. 11th, 2020

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Kathleen Cali Medford, MA

Just starting my BYTE process. So far so good. Waiting for my aligners to arrive. Step-by-step instructions may process very easy

3 years ago Edited September 14, 2021

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Reply from byte

We do our best to provide you with as easy an experience as possible! Thank you for your recommendation.

Mar. 12th, 2020

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Montana Miller Bloomfield, IA

So far customer service has been easy and quick to get ahold of (and you actually talk to a real person!), shipping and processing times are quick, the process has been a breeze and financing was easily accessible.

3 years ago

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Reply from byte

Thanks for your review, Montana! We're so excited to get you to that end result.

Mar. 11th, 2020

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Michele Cook Hamtramck, MI

I have been very pleased with my experience. The customer service is top notch and I’ve had many questions har have all been answered with ease and high energy and kindness!

3 years ago

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Reply from byte

Our care team truly cares- every step of the way. Thank you, Michele. Can't wait to get you to that final aligner!

Mar. 12th, 2020

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[email protected] Laguna Hills, CA

Customer service has been wonderful. Packaging is cute. My aligners just arrived yesterday so in 12 weeks let’s see what the results are.

3 years ago Edited September 14, 2021

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Reply from byte

Thank you for your review!

Mar. 21st, 2020

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Kim F. Chicago, IL

Customer Service - 10 Product - 10 Shipping - 10 Hands down the best customer service with any company I have ever dealt with. Seeing results almost half way through, no pain at all but seeing results! Thank you Byte!!!

3 years ago

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Reply from byte

We're happy you're having a great experience with us- we can't wait to keep it going!

Mar. 21st, 2020

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Kim Gheen Fort Worth, TX

Simple and quick process. Customer support was very helpful

3 years ago

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Reply from byte

We do our best to provide you with the best care possible, from start to finish. Please let us know if you have any additional questions throughout your treatment!

Mar. 21st, 2020

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Cc CMC Kansas City, MO

I just placed my aligner order but so far the customer service has been great! Very helpful, friendly and quick! I’m so excited to start this process!

3 years ago

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Reply from byte

We're just at the beginning- it only gets better from here! Thank you for joining the byte family!

Mar. 21st, 2020

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Teju Williams Ozone Park, NY

So far I love byte because I’m seeing results so quickly. I didn’t believe that my teeth could transform in only 12 weeks but I’m on my 8th week and my teeth look amazing. Byte is definitely worth it.

3 years ago

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Reply from byte

Quick and easy! Thank you for your review!

Mar. 21st, 2020

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Ryan Petrone Worcester, MA

Great customer service! Looking forward to seeing the final results!

3 years ago

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Reply from byte

We are too! Can't wait to get you to those final results!

Mar. 21st, 2020

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Rachel Benito Chicago, IL

Incredible customer service. If you contact them with a concern they reach back out in a timely manner. Will be receiving the second shipment of aligners this week. Process has been nothing but smooth.

3 years ago

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Reply from byte

We want to make sure we got you every step of the way, thanks for being a part of the byte family!

Jan. 19th, 2020

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Laura Sigrest Trafford, AL

It was great. The company was extremely helpful and customer service was always friendly.

3 years ago

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Reply from byte

We're happy we could help! n Please never hesitate to let us know if you have any questions or concerns throughout your treatment.

Mar. 21st, 2020

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Kayla McKeon Chestnut Hill, MA

I am at the end of my first week of aligners. It has been a great experience so far. All of the representatives I have talked to have been incredibly kind and helpful, and the aligners have caused very little discomfort. It was super easy to get used to. Hyperbyte is extremely easy to use as well. This is a great way to improve smiles with ease and for a really good price. It was super convenient to be able to do everything from home as well. It’s crazy to think that my treatment is only around 9 months. I love it!

3 years ago

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Reply from byte

With byte, we make your treatment as easy and effective as possible in a short amount of time. We can't wait to get you to those final results, Kayla!

Mar. 21st, 2020

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Samantha Rinaldi Orlando, FL

Great customer service they really care about you and your situation. I can’t wait for my new smile!

3 years ago

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Reply from byte

Thank you for your review! Our care team does everything we can to ensure you're getting the best experience possible.

Mar. 21st, 2020

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jordan Puckett West Plains, MO

Quick results easy clear instructions for how to get started and lifetime guarantee!

3 years ago

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Reply from byte

Isn't our byte for Life guarantee great? Thank you for being a part of the byte community!

Mar. 21st, 2020

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Mmie Dallas, TX

I can’t wait to start my treatment! Everything from the professional and fun impression kit to the personalized help in the purchasing process has been a breeze.

3 years ago

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Reply from byte

We're so happy to hear it's been great! Can't wait to keep it going and get you to those final results!

Mar. 21st, 2020

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erin O Anchorage, AK

for those that dislike going to the orthodontist, byte offers an at-home option! i successfully did my teeth molds and photos, and am starting the aligners. they really are clear. No one knows i am straightening my teeth!

3 years ago

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Reply from byte

Thank you for your review! You're on your way!

Mar. 21st, 2020

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Beth Dauber Virginia Beach, VA

Amazed by customer services! Easy process and at 11 weeks in I can see amazing results already!

3 years ago

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Reply from byte

You're so close! Thank you for placing your trust in us, Beth!

Mar. 11th, 2020

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Anonymous Mankato, MN

Great Customer Service. Looking forward to receiving my aligners in the. upcoming week. So far the process has been seamless that Byte staff have been helpful and answered all of my questions.

3 years ago

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Reply from byte

Thank you for your recommendation!

Mar. 21st, 2020

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Rwoeller2010 Portland, OR

The company is so easy and stress free to work with. I loved how easy it was to take the impressions and how much they follow up to make sure they get the best results for us.

3 years ago

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Reply from byte

We do what we can to make this as quick and easy as possible for you. Thank you for being a part of the byte family!

Mar. 21st, 2020

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ddev96 Clarkston, GA

Byte is okay, it seems comparable to other services like smile direct. The hyper byte, although no research has been done by myself, is great if it really works to cut time on treatment. Contacted them for promised whitening which I still have not received, there were other discounts available I was not made aware of, they would not let me alter my treatment after they shipped it and I am kinda worried about their guarantee but I have not been able to test it out yet. It does not seem like they take care of the back of your teeth but you should be able to get a decent smile!

3 years ago

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Reply from byte

Hi there! Thank you for your feedback! We're more than happy to look into this further. Please send us an email to our support team so that we can look into this further.

Mar. 21st, 2020

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Moussa Keita Portland, OR

Yes, I’m looking forward to this new journey. Byte has been very helpful and can’t wait to see my new smile in a couple of months. Thanks again to Bytw

3 years ago

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Reply from byte

We can't wait to get you to that final step, Moussa!

Mar. 21st, 2020

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Patricia Avilez College Station, TX

Very satisfied with the results I'm seeing

3 years ago

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Reply from byte

How exciting! Can't wait to get you to that final result!

Mar. 11th, 2020

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Verified Customer

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Elda Martinez Van Nuys, CA

They have been very attentive through the whole process getting back to me right away and addressing concerns and questions

3 years ago

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Reply from byte

Thank you for your review! We do our best to ensure you have the best care possible throughout your treatment. If you ever have any questions, please never hesitate to reach out.

Mar. 11th, 2020